Rainforest Cafe - Sawgrass Mills

4
46 reviews
$30 and under
American

Top tags:

Fun
Part adventure, part restaurant and wholly entertaining for the entire family, the Rainforest Cafe captures the magic of a real tropical rainforest with its cascading waterfalls, lush vegetation, animatronic wildlife, and simulated rainstorms.

Support Rainforest Cafe - Sawgrass Mills during COVID-19

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 46 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.8
food
4.0
service
4.5
ambience
3.5
value
Noise · Moderate
91% of people would recommend it to a friend
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OT
OpenTable Diner
Miami
1 review
Dined 2 days ago
Overall5food5service5ambience5

Birthday celebration for my 6 year old great granddaughter. We were treated very well with great service and tasty food. She was served a birthday surprise desert complete with candle!

OT
OpenTable Diner
1 review
Dined 3 days ago
Overall4food4service4ambience5

Was good. Nice place

OT
OpenTable Diner
1 review
Dined on 10 January 2021
Overall2food4service1ambience4

Service was horrible, waiter was in too much of a rush to attend to our table of 4.

SA
vipStephanieA
Miami
3 reviews
Dined on 3 January 2021
Overall3food4service4ambience3

Rainforest Cafe is outrageously overpriced. Not to mention, the wait is insane, the ambiance is subpar, and the the crowd is questionable. I’ve never had such an odd dining experience.

OT
OpenTable Diner
Orlando
1 review
Dined on 28 December 2020
Overall2food1service4ambience3

The menu is very minimal and extremely overpriced for the food quality.

KF
KimF
1 review
Dined on 23 December 2020
Overall3food3service4ambience4

Limited menu very few budget friendly items. Kids enjoyed which is what really mattered. Kids menu has a lot of variety.

NA
NickA
Miami
2 reviews
Dined on 6 December 2020
Overall2food2service3ambience3

Haven’t been in years. Very limited menu, service very slow not busy at all and extremely over priced, but you pay for the atmosphere

M
Mrafael
Washington DC
13 reviews
Dined on 21 November 2020
Overall1food1service1ambience5

Went to take my kid cuz he loves it, were offered a table right by the restrooms entrance when there were so many more empty tables, so I kindly asked to be seated in a different table. The lady who was sitting us didn’t say a word and walked us to a different one. Once there she throws the menus and silverware at the table. At least 10mins passed and not waitress had show to our table, so I had to ask for help. We ordered an appetizer (cheese sticks) and it was brought at the same time that our entrees, after waiting at least 45mins for our food, including my kid pizza which I ordered first. The server was very friendly, but food was awful. And the lady who seated us, worst attitude ever. Definitely not going back in a very longgggg time.

d
donnadefeo
1 review
Dined on 21 November 2020
Overall4food4service4ambience4

It appeared that safety precautions were good during COVID...tables were cleaned and spaced apart. The food was good.

R
joelvizR
1 review
Dined on 7 November 2020
Overall5food5service5ambience5

My kids loved the experience ! We will definitely go back ! Preferred this one than the one in Orlando

T
Trinidougla
1 review
Dined on 2 November 2020
Overall2food2service2ambience5

Staff lacked good customer service. The host was nice. The server made us feel rushed. She would ask a question and leave before getting a complete answer. I guess they were short staff I don't know. But I am a server. So no excuse. Also reservation specified it was a birthday, yet staff had no acknowledgement of that . We asked for a complimentary slice of cake but felt like we were begging.

BL
BetsyL
San Francisco
3 reviews
Dined on 31 October 2020
Overall5food5service5ambience5

Place was Awesome so was the food and very cute ambience for the kids

AL
ArnonLopes
Miami
2 reviews
Dined on 25 October 2020
Overall4food3service4ambience4

Great place and atmosphere when dining with kids.

OT
OpenTable Diner
Miami
2 reviews
Dined on 24 October 2020
Overall4food4service4ambience4

Birthday, all was good

GP
GiaP
Miami
1 review
Dined on 18 October 2020
Overall5food4service5ambience5

Great experience and service. Went with our 1 year old daughter and she loved it. Very entertaining for kids.

j
jessicac
Charlotte
2 reviews
Dined on 17 October 2020
Overall5food5service5ambience5

Anniversary

GL
GilbertL
1 review
Dined on 4 October 2020
Overall3food4service3ambience5

We celebrated my wife’s birthday at the rainforest Café in sawgrass. Because of social distancing it seems as if they did not have enough staff so it took a little bit longer to get initial service even though the waiter was exceptional.

OT
OpenTable Diner
Miami
1 review
Dined on 3 October 2020
Overall2food3service2ambience5

1 hour for the food, 30 minutes for a 2do bottle of wine

E
Edgar
1 review
Dined on 3 October 2020
Overall4food5service4ambience5

The food was amazing, we love this place it's very nice for a family time.

F
Fernanda
Mexico City
2 reviews
Dined on 30 September 2020
Overall5food4service4ambience5

Love the restaurant, service a little slow

MA
MARTIN
1 review
Dined on 23 September 2020
Overall5food5service5ambience5

Everything was perfect in every single way. I hope all return!

OT
OpenTable Diner
1 review
Dined on 20 September 2020
Overall5food3service3ambience3

Birthday girl

MT
MelissaT
1 review
Dined on 7 September 2020
Overall3food2service3ambience4

The food was horrible, the service was mediocre, the prices were ridiculous for kids food. $20 for a brownie and ice cream!? A bad brownie and vanilla FLAVORED ice cream... they serve cheap garbage and charge 4x because of the “ambience” which needs some help. It is exactly the same as when my parents used to bring me when I was a kid 20+ years ago. I understand why they stopped taking me. Expensive cafeteria food.

OT
OpenTable Diner
Miami
1 review
Dined on 5 September 2020
Overall1food1service1ambience1

We had a reservations at 4pm for a table of six. It took the waitress over 20mins to greet us or even take out drunk order. So we decided to leave. As we were leaving we told her we weren’t going to stay and eat. All she said back to us was fine bye very rudely. I will never go back to this location again. We had way better service at Bahama Breeze.

NE
NellyE
1 review
Dined on 28 August 2020
Overall5food5service5ambience5

It is a very nice place to eat wiht al family members

OT
OpenTable Diner
Miami
3 reviews
Dined on 16 August 2020
Overall2food4service2ambience3

Waiter was rude when I asked for the WiFi password

OT
vipOpenTable Diner
Miami
1 review
Dined on 15 August 2020
Overall2food2service1ambience4

Waited over an hour to get our food!

SS
SophieS
1 review
Dined on 18 July 2020
Overall5food4service5ambience5

We really enjoyed this place for a fun family meal

OR
OscarR
1 review
Dined on 8 July 2020
Overall4food4service5ambience5

Good service, the food was ok. Really like this place

M
vipMimi
Jacksonville
73 reviews
Dined on 8 July 2020
Overall1food1service1ambience5

Terrible from start to finish! Arrived at 1:03 and ordered by 1:10. Appetizer did not arrive until 1:56 (spinach dip). Fried chicken tasted like a frozen meal, absolutely disgusting. Husband’s pasta ordered with pesto but came as Alfredo. Child grilled cheese burnt. Incorrect bill brought to us and did not apologize-would have overpaid by forty dollars. Lemonade charged in a souvenir glass (inappropriate for 8.50). Ridiculous experience for $80 bill. No management present.

CW
ChrisW
1 review
Dined on 5 July 2020
Overall5food4service5ambience4

The Rainforest truly is a kid-friendly; my daughter enjoyed her special day!

OT
OpenTable Diner
Dallas
2 reviews
Dined on 5 July 2020
Overall5food5service5ambience5

Awesome as always

HE
HarleyE
Miami
1 review
Dined on 17 June 2020
Overall5food4service5ambience5

Outstanding! food was great and I had a very nice date. It was quiet and I got to sit in a roomy booth. Service was overall great and i would definitely recommend it to a friend.

OT
OpenTable Diner
Miami
2 reviews
Dined on 7 June 2020
Overall5food5service5ambience5

Great experience they’re sitting customer with the social distancing thing it was my kids birthday so they did it super special and kids were happy

CC
CherylC
1 review
Dined on 30 May 2020
Overall5food5service5ambience5

My kids (4 and 10) absolutely LOVE this place. They love the animatronics and giftshop. The food and service are great.

ER
EducatedRN
Orlando
8 reviews
Dined on 24 May 2020
Overall5food4service5ambience4

Check in process was quick and safe, tables were spread out, hand sanitizer when you walk in. All servers and leadership wearing masks

OT
OpenTable Diner
1 review
Dined on 12 March 2020
Overall5food4service5ambience5

Wasn’t busy due to Corona virus I’m sure. I saw them cleaning a lot which is nice. Bathrooms were neat. Food was good. Service was good too. Had a great time. Will go back. Great ambiance for the kids especially.

SS
ShaneeS
1 review
Dined on 7 March 2020
Overall5food5service5ambience5

My kids loved it. I enjoyed the decor and the meals. Great customer service overall. The bathrooms could have been tidier.

FH
FoodieatHeart
Miami
24 reviews
Dined on 23 February 2020
Overall4food2service4ambience5

Service and atmosphere are fantastic. The food is mediocre and quite expensive for the quality.

N
Nayli
Jacksonville
3 reviews
Dined on 14 February 2020
Overall5food5service5ambience5

Valentines Day with family

FAQs

Rainforest Cafe - Sawgrass Mills is rated 4 stars by 46 OpenTable diners.

Rainforest Cafe - Sawgrass Mills does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.