Raíz

4.6
311 reviews
MXN500 and over
Mexican
Raíz Restaurant: The philosophy of this new project intertwines two visions. Inspired by the same values and ideas: respect for nature and take care of environment, applying sustainability in the creation of our value chains.
What 311 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.4
ambience
4.3
value
Noise · Quiet
91% of people would recommend it to a friend
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RM
RodrigoM
Mexico City
1 review
Dined on 16 November 2020
Overall4food5service5ambience4

Very good food and service, the 9 course were great.

K
vipKarchimex
Denver
43 reviews
Dined on 10 November 2020
Overall5food5service5ambience5

As always outstanding dinner. It’s truly a world class restaurant at very reasonable prices for the tasting menu.. The duck with Michoacán mole is to die for!

m
vipmrvino
Miami
119 reviews
Dined on 7 November 2020
Overall4food5service5ambience4

As usual, the food and the Service were outstanding but they need to improve on their screening and health measures.

G
Gerry
Mexico City
8 reviews
Dined on 7 November 2020
Overall4food4service5ambience3

Es una excelente opción. La comida es muy rica y original. El servicio es muy bueno. El chef y el
Personal fue súper atento y nos explicó cada platillo y nos sentimos muy apapachados.

En cuanto al lugar, no tiene nada distinto o espectacular. La comida y el servicio lo es todo.

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AM
vipAdrianaM
New York Area
4 reviews
Dined on 3 November 2020
Overall4food5service5ambience5

No tenian el vino Kerubiel, es la segunda vez que no lo pido y no lo tienen

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OT
vipOpenTable Diner
Mexico City
3 reviews
Dined on 29 October 2020
Overall5food5service5ambience5

Increíble servicio y comida

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m
vipmrvino
Miami
119 reviews
Dined on 24 October 2020
Overall5food5service5ambience3

La calidad de los insumos y el balance de sabores y texturas en cada plato fue impresionante. Comenzamos con una docena de ostras que estaban fresquísimas y buenísimas, luego la tostada de pulpo con un sabor inmejorable al igual que la sopa de maiz. ara terminar la pesca del día que era un Kampachi ha sido de los mejores pescados que hemos comido en mucho tiempo. El servicio muy atento y muy bueno.

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CH
CHASC
1 review
Dined on 21 October 2020
Overall5food5service5ambience4

C'est un excellent restaurant avec une attention toute particulière du chef. Une description très précise de tous les plats à chaque présentation. Sur le menu dégustation 9 plats, il y en a eu aux moins 11 avec un seul un peu peu en dessus des autres qui eux étaient à la hauteur d'un très grand gastro. A ne pas manquer.

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IF
IlianaF
Mexico City
1 review
Dined on 21 October 2020
Overall5food5service5ambience5

Excelentes platillos, siempre es una sorpresa y el lugar es muy íntimo.

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a
apmatus
Mexico City
11 reviews
Dined on 11 October 2020
Overall5food5service5ambience5

Segunda celebración en la que escojo este restaurante , siempre quedando súper bien !
Tomamos el menú de 9 tiempos , las porciones justo en el punto para que disfrutes y quedes satisfecho todo excelente ! .
Tal vez solo pediría que cuando se señale que estás celebrando algo especial , un detalle como una velita siempre viene bien, eso nos hace sentir más consentidos .

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m
vipmustri88
Mexico City
13 reviews
Dined on 24 September 2020
Overall4food5service4ambience5

Buena. Caro

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SF
vipSFgourmand
San Francisco
50 reviews
Dined on 14 September 2020
Overall5food5service5ambience5

Raíz has a new chef since our last visit and I'm happy to report the quality of the cuisine is as strong as ever. Absolutely delicious food and as beautiful as it is imaginative and tasty.

OT
OpenTable Diner
Mexico City
1 review
Dined on 2 August 2020
Overall5food5service5ambience5

Maravilloso el nuevo chef! Le ha dado un toque especial a la comida. Felicidades!

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HB
vipHB12
Washington DC
12 reviews
Dined on 14 March 2020
Overall5food5service5ambience5

All the food was excellent, staff was very friendly, really enjoyed.

AU
AdrianaU
Mexico City
2 reviews
Dined on 29 February 2020
Overall3food4service3ambience3

El lugar está bonito y bien localizado, pero está vacío. Fuimos en sábado y a las 2.30 pm eramos la única mesa. Cuando nos fuimos alrededor de las 4, únicamente había otras dos mesas ocupadas.
La comida nos gustó mucho!

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MA
MichelleA
Mexico City
3 reviews
Dined on 26 February 2020
Overall2food2service2ambience2

La comida es muy pequeña, el sazón no es nada extraordinario al igual que la presentación. Hay mejores para el precio

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c
vipcgilwh
New York Area
11 reviews
Dined on 20 February 2020
Overall4food4service3ambience4

Very original, good food, yet expensive for what it is. It was very cold and they wouldn’t close the door. And the wine options were limited and expensive

OT
OpenTable Diner
Toronto
1 review
Dined on 14 February 2020
Overall5food5service5ambience5

Booked this restaurant for our last evening in Mexico City which coincidentally was Valentine’s Day without realizing they had a set menu. Booked the last seating and enjoyed the fact the restaurant wasn’t full anymore. Music wasn’t loud which was great to have comfortable conversations. We were offered Champagne to start which they kept refilling. Staff explained each dish as it came and we switched to red wine before ending with a spectacularly well balanced dessert with top notch Mexican coacoa nibs and tequila to sip on. By far our best meal of the entire week in Mexico and a perfect way to end our week long stay. It was fabulous from start to finish! I can’t wait to go back 😃

OT
OpenTable Diner
Mexico City
2 reviews
Dined on 14 February 2020
Overall5food5service5ambience5

Delicioso y bonito lugar, súper atención y el chef muy atento. En general excelente

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MS
MoisesS
San Francisco
2 reviews
Dined on 13 February 2020
Overall2food3service1ambience1

El servicio fue lentísimo, la comida bastante regular y el precio muy muy muy elevado.

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j
jotapegebe
Mexico City
6 reviews
Dined on 13 February 2020
Overall5food5service5ambience5

La comida deliciosa, el servicio extraordinario. Las porciones son chicas, puedes pedir varios platos, todo lo que probamos estaba buenísimo. El sobreprecio de los vinos está algo exagerado.

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OT
OpenTable Diner
1 review
Dined on 6 February 2020
Overall1food1service1ambience1

Tiempos larguísimos de espera
Baño en terribles condiciones
Precio del plato muy elevado para lo que obtienes
El lugar tiene linda pinta

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DB
DanielB
New York Area
4 reviews
Dined on 31 January 2020
Overall5food5service5ambience5

A casa vez que vamos, Ruiz nos impresiona por su calidad y su validez, sus sabores.
Each time we go, Raiz continues to impress us with its quality, warm atmosphere and deliciousness.

CJ
CathleenJ
Chicago
1 review
Dined on 21 January 2020
Overall5food5service5ambience5

Excellent and original food — especially loved the pate and the rice pudding but everything being served around us looked wonderful! Service was friendly and attentive and our waiter eve gave us a tour of the kitchen and the prep kitchen after or meal.Loved it!

a
vipanotherday
New York Area
12 reviews
Dined on 20 January 2020
Overall5food5service5ambience5

so much to like . . . starting with the room. Very nicely separated tables, very calming space that somehow manages to have both an exposed kitchen and black walls. Somehow it totally worked.

Very professional old-school service without being stodgy, just the right number of table touches.

Great food! plenty of good choices, very innovative. Can't compliment enough - we were thrilled!

C
Castil
Mexico City
3 reviews
Dined on 20 January 2020
Overall5food5service5ambience5

Siempre excelente opción para reuniones de negocios

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OT
OpenTable Diner
Mexico City
6 reviews
Dined on 18 January 2020
Overall5food5service5ambience5

Excelente restaurante y sugerencias en el menu, muy buen ambiente y también buena carta de vinos. En resumen un excelente lugar

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IM
IvanM
Mexico City
1 review
Dined on 13 January 2020
Overall5food5service4ambience5

Todo en general muy bien, la comida es excepcional, el motivo por el que no le doy excelencia es (como muchos casos) el servicio y en especial de uno de los "capitanes" des afortunadamente no pregunte el nombre, pero no es Víctor quien por el contrario nos atendió muy bien, que triste que no se tenga actitud de servicio.

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OT
OpenTable Diner
Monterrey
8 reviews
Dined on 11 January 2020
Overall3food3service4ambience4

Extremadamente caro un corte
3,500 pesos y no era extraordinario
Y las bebidas no hay variedad
En general malo

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FL
FLPR
1 review
Dined on 2 January 2020
Overall2food2service3ambience4

The beef tartar was excellent and the presentation and execution was very nicely done. The fois gras with cocoa was original but lost the fois. What was really disappointing was the fact tha we asked to split the steak and we asked if they could do that considering we wanted two terms (one medium rare and on med done) to which they agreed! We were pleased until we got the bill and they charged us for two main courses which we had clearly asked to split. We love to eat well and high end but we done like it when we are taken for a ride.
Heads up!!

OT
vipOpenTable Diner
New Mexico
1 review
Dined on 31 December 2019
Overall4food4service5ambience4

Other than the table that they put us in which was in front of a very busy place where they pour drinks and got cutlery the experience was wonderful. The table was quite hectic and they wouldn’t move us. That said the wait staff was lovely and the food quite good. We had a nice time but it could’ve been better if we had a better table.

OT
vipOpenTable Diner
London
2 reviews
Dined on 30 December 2019
Overall5food5service5ambience5

Fantastic food from appetizers to desserts. Wonderful atmosphere and great service too.

OT
OpenTable Diner
Houston
3 reviews
Dined on 30 December 2019
Overall4food5service2ambience5

Server was not helpful and rather grumpy.
Acted as if he was doing us a favor to attend to our requests.

OT
vipOpenTable Diner
London
4 reviews
Dined on 16 December 2019
Overall5food5service5ambience5

Absolutely beautifully presented dishes with the most wonderful flavour combinations. Good quality ethical food. Go there!

OT
vipOpenTable Diner
Mexico City
2 reviews
Dined on 13 December 2019
Overall4food3service3ambience2

Un capitán bastante apático, todos los demás amables. Solicite factura y ya pasaron 4 días y no la envían.

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HP
HP1980
Phoenix
1 review
Dined on 29 November 2019
Overall5food5service5ambience5

Great food, and service!

C
Castil
Mexico City
3 reviews
Dined on 25 November 2019
Overall5food5service5ambience5

Lugar personalizado, concepto único y excelente servicio. El tener OpenTable hace muy fácil reservar en este excelente lugar. Cliente frecuente.

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JH
JessicaH
New York Area
1 review
Dined on 16 November 2019
Overall1food1service3ambience3

The presentation was very nice, and the service was good. However, the food was not good. I would not go back nor would I recommend this. Definitely not worth the price.

OT
OpenTable Diner
1 review
Dined on 16 November 2019
Overall1food4service1ambience4

I’m dressed business casual, my girlfriend is getting directly off a flight (with suitcase and all, if it isn’t obvious, she’s in a sweater so a bit casual, sure), and we go straight to Raíz, arriving at 9:15 pm. I say this to the server’s benefit: maybe they thought we were not “high paying clientele.” Okay.

The waiters I speak Spanish with (my Spanish is not great, but passable) ignore me. An English speaking waiter interacts with me instead. He looks like the most unhappy person on earth. He is brusque and rude, not courteous at all. I order our drinks and notice one of them comes without espuma. No mention of this is made. When I ask if it was supposed to have it, they apologize and say they ran out.

Then I witness my waiter and the bartender get into a fight. A loud fight. Zero professionalism. If it was the bar I worked in, I would have been fired on the spot; in my experience I could never be interacting with another employee that way in front of guests.

Okay, it happens. Mistakes are made. Some nights are bad nights. A better employee helps my table. He also—when I order a $30 glass of wine—says, in Spanish, “Uh, you see the prices listed here?” as if I don’t understand what I’m paying for.

Yes. Yes, I can afford a $30 glass of wine, and that’s why I’m ordering it. I don’t understand why you’re trying to clarify with me, unless you think I’m poor.

I have been to the likes of Aviary and Boka and Momofuku restaurants in the states. I also understand that mistakes happen. I have been to Taco Bell, or KFC, or Wendy’s, and I understand I am paying for less, I do not expect stellar service.

But I have never been so insulted as when I went to Raíz. I saw service that was so unprofessional I was embarrassed for the staff. I was treated like a plebeian. And—because this is what I would want to know when considering a critical customer—yes, I smiled and said thank you and tipped 20%.

They didn’t earn it.

RB
vipRosyB
Mexico City
8 reviews
Dined on 7 November 2019
Overall5food5service5ambience5

Cumpleaños

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FAQs

Raíz is rated 4.6 stars by 311 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.