Red Lion - Grantchester

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1. L

   Local

   Norfolk

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   overall1food1service1ambience1

   This was the worst restaurant experience we’ve ever had in Cambridge, possibly in the UK. The (senior) staff were unbelievably rude, dismissive and aggressive. It was so bad we felt we had to leave. Such a shame as this used to be a lovely local pub but sadly currently it’s very mis-managed and one to be avoided at all costs.

   Report
2. S

   Sibbyjo

   Cambridge

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Helpful staff as we were early. We were eating before a 10k sponsored walk for the Arthur Rank hospice. Staff were wishing us luck. Lovely staff, food and service

   Report
3. e

   emilys

   London

   1 review

   1.0

   1 review

   Dined 2 days ago

   overall1food2service2ambience4

   Waited 10 mins to be greeted at door. Not even a nod from various staff. Then 1.5 hours for mains to arrive. Service once seated was friendly, but delay seemed to be from kitchen. Main Caesar salad, with no protein, just a few asparagus and hard avocado, a total rip off for £15. Not sure how they can justify the price. Starter of hot smoked salmon salad very tasty and much better value. Overall the experience was disappointing and seemed to rely on the beautiful surroundings.

   Report
4. J

   John

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food2service4ambience3

   We reserved a table and were shown to one almost next door to a live band and party. Another found on our request. Service friendly and enthusiastic, typical pub grub , overpriced and poor quality.

   Report
5. D

   Daxa

   Cambridge

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food4service5ambience5

   Always enjoy going to The Red Lion, lovely food, service and place .x

   Report
6. AV

   AlisonV

   London

   1 review

   1.0

   1 review

   Dined 3 days ago

   overall1food2service1ambience1

   Been many times and always been excellent, yesterday it wasn’t!! Food was mixed and staff……. Great shame

   Report
7. SS

   SteveS

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Great service food excellent only downside no steak on the menu otherwise fantastic place to eat

   Red Lion - GrantchesterResponded 2 days ago

   Thanks for the great review Steve! We shall have a talk with the chefs about getting some steaks on for our next menu change! Many thanks Team Red Lion

   Report
8. FB

   FranB

   Denver

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Our party of 8 were pleased with every dish we ordered. Waitstaff attentive and friendly. Best sticky toffee pudding ever!

   Red Lion - GrantchesterResponded 2 days ago

   Thanks for the great review Fran! We look forward to seeing you again soon! Team Red Lion

   Report
9. TM

   TomM

   Birmingham

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food5service4ambience5

   Lovely setting, ample parking, friendly staff. Good food, nothing fancy. Service was good. The only criticism and it’s a small one, there were next to no salt dispensers with any salt in them. Even the waiter struggled to find one. Apart from that excellent value and would recommend.

   Red Lion - GrantchesterResponded 2 days ago

   Thanks for the review, apologies for the salt incident. We will make sure they are all topped and ready to go for your next visit. Many Thanks Team Red Lion

   Report
10. JD

    JennyDess

    Bedfordshire

    4 reviews

    5.0

    4 reviews

    Dined 5 days ago

    overall5food4service5ambience5

    Lovely sunny day. Sat outside. Completely sheltered. Great friendly and speedy service. Good menu choice. We are regulars for a good reason.

    Red Lion - GrantchesterResponded 3 days ago

    Thanks for the great review. Glad you had a great time! We shall see you soon! Team Red Lion

    Report
11. P

    Pobble

    Cambridge

    1 review

    3.0

    1 review

    Dined on 15 May 2022

    overall3food4service2ambience3

    Food was OK but there was an appalling delay, around one hour, between first and second courses.

    Report
12. MO

    MarianaO

    Manchester

    1 review

    3.0

    1 review

    Dined on 14 May 2022

    overall3food2service4ambience4

    The place in itself is lovely snd the service isn’t terrible but the food… menu is so boring and the food is not very flavourful

    Red Lion - GrantchesterResponded 6 days ago

    Thank you for the Review! We will talk to the kitchen team and give them your feedback! We are changing up the menu very soon to include more options keep an eye out for any updates!

    Report
13. P

    Philippa

    1 review

    5.0

    1 review

    Dined on 14 May 2022

    overall5food4service5ambience5

    This place is out of a picture book - a beautiful pub. The beer garden is amazing and the best place to spend a sunny day. The staff are all absolutely lovely. I highly recommend this place.

    Red Lion - GrantchesterResponded 6 days ago

    Thanks for the great review! Glad you had a great time and looking forward to seeing you soon!

    Report
14. OT

    OpenTable Diner

    Cambridge

    1 review

    5.0

    1 review

    Dined on 14 May 2022

    overall5food5service4ambience5

    We were sitting in the garden. The kids could play on the on-site playground whilst we were waiting for food. The food was of great quality and decent portions- both the mains and desserts.

    Red Lion - GrantchesterResponded 6 days ago

    Wow! Thank you so much for the 5 star review! We are so glad you had such a great experience and we hope to give you more 5 star service soon!

    Report
15. CB

    CaroleB

    Warwickshire

    1 review

    4.0

    1 review

    Dined on 14 May 2022

    overall4food4service4ambience4

    Attractive setting, dining outside is lovely. Nice atmosphere.

    Red Lion - GrantchesterResponded 6 days ago

    Hi Carole. Thanks for the lovely review. We hope to see you again soon.

    Report
16. SJ

    SJay

    1 review

    5.0

    1 review

    Dined on 14 May 2022

    overall5food5service5ambience5

    Waiter was attentive and friendly and we were seated outside in a lovely garden. We had the devilled whitebait, venison ragu and a sorbet. All were delicious, with the meat cooked perfectly, the whitebait having really fresh fish and the sorbet having a lot of flavour.

    Red Lion - GrantchesterResponded 6 days ago

    Thanks for the great review! Glad you had a great time and looking forward to seeing you soon!

    Report
17. AB

    AnnaB

    Cambridge

    1 review

    4.0

    1 review

    Dined on 9 May 2022

    overall4food5service3ambience4

    It was a lovely sunny Monday lunchtime - and so we sat outside, near the door. It was fine. the staff were very friendly and helpful, and the food well-presented and delicious - I had the sea bass. Unfortunately, the experience was somewhat marred by extremely slow service - particularly of our main course. Hopefully this would improve with more staff etc

    Red Lion - GrantchesterResponded on 13 May 2022

    Hi Anna. We are sorry to hear that our speed of service was not up to our usual standard. We will look into this and endeavour to make sure it does not happen again. However, we would like to thank you for our otherwise good review! We hope to see you again soon.

    Report
18. B

    Beth

    1 review

    5.0

    1 review

    Dined on 8 May 2022

    overall5food5service5ambience5

    Such a lovely location, it was delightful sitting in the garden in the sunshine. Our server was very attentive and the food arrived quickly and it was all delicious. Very impressive given it was a busy Sunday afternoon.

    Red Lion - GrantchesterResponded on 10 May 2022

    Thank you for your feedback, hope to see you on the next nice sunny day.

    Report
19. EM

    EveM

    Cambridge

    2 reviews

    4.0

    2 reviews

    Dined on 8 May 2022

    overall4food3service5ambience3

    Roast Beef was too chewy and tough, potatoes were over cooked. But the service made up for all the poor food. Kitchen needs to be improved.

    Red Lion - GrantchesterResponded on 10 May 2022

    Thank you for your feedback, sorry to hear about the disappointing food hopefully next time we can do better.

    Report
20. MR

    MilaR

    London

    1 review

    5.0

    1 review

    Dined on 8 May 2022

    overall5food5service5ambience4

    We had a lovely lunch here on Sunday. Great service, very accommodating and friendly. Nice food quickly served. Very good all around even when they are super busy.

    Red Lion - GrantchesterResponded on 10 May 2022

    Thank you for your feedback, we work hard to give customers the best

    Report
21. CL

    CLaireS

    London

    1 review

    4.0

    1 review

    Dined on 7 May 2022

    overall4food4service4ambience4

    Beautiful setting, happy and welcoming staff. Great atmosphere well presented and tasty meal.

    Red Lion - GrantchesterResponded on 10 May 2022

    Thank you for your feedback we hope to see you again soon

    Report
22. DS

    DavidS

    Cambridge

    3 reviews

    4.0

    3 reviews

    Dined on 6 May 2022

    overall4food5service5ambience4

    Good food and excellent service. Just what is wanted.

    Red Lion - GrantchesterResponded 5 days ago

    Thanks for the great review! Looking forward to seeing you again soon!

    Report
23. CK

    CeliaK

    1 review

    5.0

    1 review

    Dined on 6 May 2022

    overall5food5service5ambience5

    A very delicious lunch, staff were friendly and helpful.

    Red Lion - GrantchesterResponded 5 days ago

    Thanks for the great review looking forward to seeing you soon!

    Report
24. PA

    PipA

    Hertfordshire

    2 reviews

    5.0

    2 reviews

    Dined on 3 May 2022

    overall5food4service5ambience5

    We had a really good lunch: five of us, all with different dietary requirements and all very pleased with what we chose. Looking forward to going back.

    Report
25. T

    Torrance

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on 3 May 2022

    overall5food5service5ambience5

    Be sure to walk along the river to Grantchester from Cambridge to get the full benefit of this outing.

    Red Lion - GrantchesterResponded 4 days ago

    Good afternoon Torrance, Thank you so much for your 5 star rating and review. The walk along Grantchester meadows is a real treat especially when the sun is out. We look forward to welcoming you back. Many thanks Team Red Lion

    Report
26. RB

    RichardB

    Essex

    33 reviews

    4.0

    33 reviews

    Dined on 2 May 2022

    overall4food4service5ambience4

    Great location for a walk. Dog friendly. Good pub food and friendly staff.

    Red Lion - GrantchesterResponded 4 days ago

    Good Afternoon Richard, thank you so much for taking the time to review your visit. We are delighted to read that the team treated you well. We look forward to welcoming you back. Many thanks Team Red Lion

    Report
27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 1 May 2022

    overall5food5service5ambience5

    Birthday party

    Red Lion - GrantchesterResponded 4 days ago

    Thanks for the 5 stars glad you enjoyed your birthday celebration with us

    Report
28. MJ

    MJEH

    Houston

    21 reviews

    vip
    2.0

    21 reviews

    Dined on 1 May 2022

    overall2food2service2ambience2

    We had the worst table in the restaurant, right up against the bar and looking at the exit. Constant flow of people getting drinks and a barmaid who dropped and spilled quite alarmingly. The service was perfunctory, you could tell this was a tourist place. The food was basic and just ok. All in all, we were rather disappointed. We were expecting a charming pub like atmosphere and service, instead it felt like a tourist trap.

    Report
29. NN

    NooNoo

    Cambridge

    1 review

    4.0

    1 review

    Dined on 1 May 2022

    overall4food4service4ambience4

    Great value and ambience - Sunday Lunch on a spring bank holiday weekend next to Grantchester Meadows: always going to be busy! As always excellent attentive but not intrusive service with good food promptly served

    Red Lion - GrantchesterResponded 4 days ago

    Thanks for the great review please let us know what would have made it a 5 star experience

    Report
30. M

    Mitesh

    London

    1 review

    5.0

    1 review

    Dined on 1 May 2022

    overall5food5service5ambience5

    Good pub, good for dogs and the family. Recommended

    Report
31. DT

    DianaT

    London

    2 reviews

    4.0

    2 reviews

    Dined on 1 May 2022

    overall4food4service4ambience4

    Lovely Sunday lunch with friends. Good food and generous portions. Unfortunately , we were sitting next to a much larger table who arrived after us. This made hearing ourselves speak a little difficult at times.

    Red Lion - GrantchesterResponded 4 days ago

    Good afternoon, Diana thank you for taking the time to review and rate us. We are happy to read that you had a lovely lunch with your friends. We are sorry about the table next to you, next time you visit if this happens please let us know and we will do our best to try our best to move you. Many thanks Team Red Lion

    Report
32. G

    Graham

    Cambridge

    2 reviews

    2.0

    2 reviews

    Dined on 30 April 2022

    overall2food2service1ambience1

    Despite not being full, we were first given a table right under a blaring loudspeaker. We asked to be more, and we’re given a table in the middle of the scullery, where noise levels were as bad and we had endless rushing waitstaff and barristers. We asked to be moved again and only then we’re given a table in the restaurant that was quieter and more peaceful. The food was very average - poorly prepared and some of it overcooked. Overall a pretty disappointing experience.

    Red Lion - GrantchesterResponded 4 days ago

    We are sorry for the experience that you had. We do have to cater for a variety of people in our pub so we try and make our areas as diverse as possible. If booking via open table you can request a quote table in the back restraint to prevent this issue from happening in the future.

    Report
33. N

    Naomi

    1 review

    1.0

    1 review

    Dined on 29 April 2022

    overall1food2service1ambience2

    Roughly 3-5 minutes after our starter was served, a waiter brought the same starter plus our main course to our table. Clearly there'd been a mix up in the kitchen so I tried to explain that there must be a mistake as we'd only just received our starters and I was in the middle of eating it. The waiter said "so.... do you want me to take it away then?" in a tone that implied I was being unreasonable by not wanting to begin my main course when I was half way through my starter. He gestured for me to move my starter plate to the side so he could put my main in front of me and walked away. We'd been looking forward to a relaxed lunch and had been planning to stay a while and get more drinks, maybe dessert, coffees etc but this ruined the experience so we left after finishing the mains. No apology was made and there was even a 10% service charge added to the bill! The food was also pretty disappointing considering how expensive it is.

    Red Lion - GrantchesterResponded 4 days ago

    Our apologies for the incident that occurred. We have talked to the staff and addressed the issue so it would not happen again. We hope that you will pop in once more so so you can see what our service is really like

    Report
34. DS

    DavidS

    Cambridge

    3 reviews

    5.0

    3 reviews

    Dined on 29 April 2022

    overall5food4service5ambience4

    Good food and excellent service, what more could one wish for?

    Red Lion - GrantchesterResponded 4 days ago

    Thanks for the great review we look forward to seeing you soon

    Report
35. CS

    CherylS

    1 review

    4.0

    1 review

    Dined on 28 April 2022

    overall4food4service4ambience3

    Enjoyed our meal and service was great. Will be returning

    Red Lion - GrantchesterResponded 5 days ago

    We look forward to seeing you soon! Let us know what would have made it a 5 star experience

    Report
36. CS

    ClaireS

    Hertfordshire

    2 reviews

    5.0

    2 reviews

    Dined on 27 April 2022

    overall5food5service5ambience5

    We had a lovely evening meal and although the menu isn't extensive all the food was really good, beautifully cooked and well presented and the service was excellent. Would definately recommend and will definately re-book.

    Red Lion - GrantchesterResponded on 29 April 2022

    Good morning, Claire. Thank you so much for leaving a lovely review - I will ensure that your comments are passed back to the kitchen and front of house team. We look forward to your next visit. Many thanks, Team Red Lion

    Report
37. TL

    TaraL

    1 review

    5.0

    1 review

    Dined on 24 April 2022

    overall5food5service5ambience5

    12 of us went for Sunday dinner and it was delicious! Staff were very friendly and helpful, food was amazing, well presented and lots of it! We’re great with the kids, nice little play area outside for them to use too. Will definitely be going back again.

    Red Lion - GrantchesterResponded on 29 April 2022

    Hi Tara, Thank you for your lovely review - we are glad you enjoyed your afternoon in the Reading Room and also to see that the little ones loved our play area. We look forward to your return. Many thanks, Team Red Lion

    Report
38. R

    Rebs

    1 review

    5.0

    1 review

    Dined on 24 April 2022

    overall5food4service5ambience5

    We love the Red Lion. Gorgeous setting, lovely beer garden and play area. Dogs are very well catered for and the food is great and staff very welcoming.

    Red Lion - GrantchesterResponded on 29 April 2022

    Thank you for your lovely review, Rebs. We hope to see you again soon! Many thanks, Team Red Lion

    Report
39. AB

    AmyB

    Cambridge

    1 review

    5.0

    1 review

    Dined on 24 April 2022

    overall5food5service5ambience5

    Had a really nice roast outside in the garden as the weather was lovely. Would definitely recommend and would visit again

    Red Lion - GrantchesterResponded on 29 April 2022

    Thank you for your 5 star review, Amy. We are thrilled to see you enjoyed your visit and look forward to your return. Many thanks, Team Red Lion

    Report
40. OT

    OpenTable Diner

    London

    4 reviews

    4.0

    4 reviews

    Dined on 24 April 2022

    overall4food5service4ambience3

    Really good food. Service very polite but a bit slow - sure just due to business. Outdoor seating area - avoid sitting too close to the ping pong table! Would go again but try to sit indoors.

    Red Lion - GrantchesterResponded on 29 April 2022

    Good afternoon, thank you for your review. We are sorry that we were a little slow in service but this was due to trade on the weekend. We are recruiting more team to ensure this does not reoccur. Many thanks. Team Red Lion

    Report