Red Lion - Grantchester

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1. GN

   GabyN

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food4service5ambience5

   Good food, a little pricy but great service and ambience

   Report
2. j

   julie

   Cambridge

   8 reviews

   4.0

   8 reviews

   Dined 2 days ago

   overall4food4service5ambience4

   Excellent service but quite expensive for what we had. Like variety of places to sit. Clean and welcoming

   Report
3. m

   matthew

   London

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food3service3ambience4

   Friendly atmosphere and staff but seating outside had someone's used tissues on the chair and ground next to the table. The table also could have done with being wiped over. Service was OK, reasonably efficient. Food was tasty but the menu is a bit limited and value for money was certainly not outstanding. Limited choice of bitters (only two on tap that night) and wine seemed slightly pricey.

   Report
4. PB

   PhillipB

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food3service4ambience3

   I have eaten here before and the food & service were both excellent. On this occasion I can't say the same, unfortunately. There were only 2 front of house members if staff looking after the whole pub. They both responded well to a poor situation they were left to handle. There was a couple of short comings on the service but it was to be expected under those circumstances. The food in general was good ( though not excellent this time). The dripping cooked chips were possibly the most disappointing aspect. They closer resembled chunky oven chip than anything that had seen any dripping. If I'm totally honest I probably won't go back in a hurry, especially as there are plenty of much better establishments to eat not too far away.

   Report
5. N

   Nicknam

   1 review

   2.0

   1 review

   Dined 6 days ago

   overall2food2service2ambience1

   We arrived and straight away was sat at a clearly visible dirty table. The next waitress came over and told us we shouldn’t be sat there as if we had just placed ourselves there on our own. She did clean the table while we sat there but no napkins or cutlery were ever relaid. . It wasn’t very busy and we waited a long time for someone to come over for drinks - I completely understand staffing issues but this wasn’t a great start. The atmosphere was very off and it felt like our custom was more of an annoyance than it was welcomed - we paid for the drinks and left prior to ordering any food due to the customer service we had received to this point. We were out celebrating Father’s Day so this has utterly ruined the experience and I won’t be returning or recommending.

   Report
6. TC

   TeresaC

   London

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   overall5food5service4ambience5

   Excellent roast. Nice variety of vegetables. Well prepared and hot.

   Report
7. OT

   OpenTable Diner

   Essex

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Really really good Sunday roasts. Excellent service , very friendly staff, lovely experience

   Report
8. m

   mlzh

   Cambridge

   1 review

   4.0

   1 review

   Dined 7 days ago

   overall4food4service4ambience4

   Spacious seating and lovely ambience - a bit of a wait for the mains but that’s Sat peak time - just get a starter - the scotch eggs are awesome.

   Report
9. TP

   TroyP

   Cambridge

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   overall4food4service4ambience4

   An enjoyable meal and nice atmosphere at the Red Lion.

   Report
10. P

    Polly

    Cambridge

    1 review

    3.0

    1 review

    Dined on 17 June 2022

    overall3food3service2ambience2

    The dining room was quite full and the noise level was highas the tables were close. Our 2 guests had only just arrived when the waiter was over for their meal choice. They had only picked up the menus. Food was good so no problems there. Also the menucard was typed v small and not so easy to read

    Report
11. S

    Souli44

    1 review

    5.0

    1 review

    Dined on 16 June 2022

    overall5food5service5ambience5

    Easy to find, lovely welcome, excellent service, good variety on the menus, delicious food attractively presented and good value for money.

    Red Lion - GrantchesterResponded 6 days ago

    Good Evening, thank you for your review. We hope to see you again soon. Red lion team

    Report
12. SB

    StephenB

    London

    2 reviews

    3.0

    2 reviews

    Dined on 16 June 2022

    overall3food4service2ambience2

    We've had better service in past visits. Service was slow and the loos were inefficient. The food was ok but could have been better presented with adequate cutlery

    Red Lion - GrantchesterResponded 6 days ago

    Good evening Stephen, I’m sorry to hear that our service was not attentive upon your visit. Unfortunately we get very busy therefore service may be delayed. Please email or call us further to discuss in more detail about your visit. Many thanks, Red lion team

    Report
13. E

    Emos

    Cambridge

    1 review

    4.0

    1 review

    Dined on 16 June 2022

    overall4food4service1ambience1

    good food, but awful service. The server first took us to an outdoor table and refused to give us one in the shade (it was over 35 degrees in the sun yesterday). Then they disappeared and they were too busy to deal with us, so we had to go and fetch them from the bar each time we needed anything.

    Red Lion - GrantchesterResponded 6 days ago

    Good evening, unfortunately all the tables yesterday in the shade were booked up so we had no control im afraid. To avoid disappointment next time I would book in advance or add a note underneath your booking for your preferred area. Many thanks, Red lion team

    Report
14. MU

    MoiraU

    Birmingham

    2 reviews

    2.0

    2 reviews

    Dined on 14 June 2022

    overall2food4service4ambience3

    The table was filthy. There are large channels in between planks of wood and they were full of food debris and salt crystals. Yes we pointed it out but that was when our food was being brought to the table. It was quite off putting. I guess we weren't offered another table because they are all the same?

    Red Lion - GrantchesterResponded on 16 June 2022

    Good morning, I’m sorry to hear about the uncleanliness of the tables. unfortunately due to the design of them food debris does often get trapped between the planks. We will look into this and try clean them all out upon your next visit. Many thanks, the red lion team

    Report
15. G

    Gefferus

    Northampton

    1 review

    4.0

    1 review

    Dined on 14 June 2022

    overall4food4service4ambience4

    A very nice venue with good parking . food was very nice but I felt was a bit expensive but good for a treat. Service was good and we did not feel rushed .

    Red Lion - GrantchesterResponded 6 days ago

    Good evening, thank you for your review. We’re happy to hear you enjoyed your stay here at the red lion. We hope to see you again. Team Red lion

    Report
16. JR

    JohnR

    London

    4 reviews

    3.0

    4 reviews

    Dined on 13 June 2022

    overall3food3service3ambience3

    Straightforward. Somewhat perfunctory service and takes time to order abd for dushes to arrive.

    Red Lion - GrantchesterResponded on 17 June 2022

    Hello John, thank you for your review. We’re sorry about the food delay but we hope to see you soon when it’s less busy! Many thanks, Red lion team

    Report
17. LC

    LindaC

    Norfolk

    1 review

    1.0

    1 review

    Dined on 12 June 2022

    overall1food1service1ambience1

    Booked this for Sunday lunch , booked to dine at top . When we arrived the waitress showed us a small table in the corner next to other diners and a dog , I said I booked for a top table , she went off for what seemed ages and returned and said there was someone at our booked table ( surely this should have been reserved for us!!) anyhow then she showed us the table it was a high top bench , I said I wasn’t happy to sit up a high table , but she really was VERY unhelpful and said well this is what you booked. I thought it was the high end of restaurant when I booked , NOT a high table , most disappointing as this was our anniversary lunch , she plonked menu in front of us and was ages in returning , we left the restaurant as we have never been treated like this before , disgraceful service

    Report
18. DB

    DannyB

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on 12 June 2022

    overall3food5service3ambience4

    Great food (portions possibly too big)! And nice staff but apparently they were short of staff the day we came so some delays. I would definitely come back if that was a one-off problem.

    Red Lion - GrantchesterResponded on 14 June 2022

    Hi Danny, thank you for your review. Unfortunately that would of been a one off due to staff shortness levels. During your next visit this will be improved😁 we hope to see you again soon! Many thanks, red lion team

    Report
19. D

    Disappointed

    Cambridge

    2 reviews

    5.0

    2 reviews

    Dined on 11 June 2022

    overall5food5service5ambience5

    Great food and service. Will be back.

    Red Lion - GrantchesterResponded on 14 June 2022

    Thank you for your kind review.

    Report
20. G

    Ginny

    London

    3 reviews

    4.0

    3 reviews

    Dined on 10 June 2022

    overall4food4service5ambience4

    Food and staff were both lovely and the pub is in a great position from which to explore Grantchester Meadows, via a path by the car park.

    Red Lion - GrantchesterResponded on 13 June 2022

    Hi Ginny, thank you for your kind review! Our pub is located in a lovely area where you can take a nice wonder into Cambridge by the river. We hope to see you again soon. Many thanks, red lion team

    Report
21. JD

    JennyDess

    Bedfordshire

    5 reviews

    5.0

    5 reviews

    Dined on 8 June 2022

    overall5food5service5ambience5

    I am a regular for a good reason. Good menu and good staff.

    Red Lion - GrantchesterResponded on 10 June 2022

    Hi Jenny, thank you for your kind review! We hope to see you again soon. Many thanks, red lion team

    Report
22. J

    Julia21

    1 review

    2.0

    1 review

    Dined on 7 June 2022

    overall2food1service4ambience3

    Good surroundings, easy parking, pleasant staff all sadly pale into insignificance in comparison with the execrable food; poor quality ingredients, appallingly put together and absurdly priced. Used to be my go-to place to meet friends, not any more, too many chances squandered. A typical rip-off terrible Greene King chain pub now.

    Red Lion - GrantchesterResponded on 9 June 2022

    Good afternoon Julia, thank you for your feedback😀 I’m sorry to hear you didn’t enjoy our food ingredients or menu prices. Please contact us by phone or email to discuss further. We hope to see you again. Many thanks, Red lion team

    Report
23. LO

    LesleyO

    London

    1 review

    4.0

    1 review

    Dined on 6 June 2022

    overall4food5service5ambience5

    Really lovely lunch. The only thing to let the pub down was the ladies toilets were quite dirty with one toilet flooding. Staff were fabulous!!!! Many thanks x

    Red Lion - GrantchesterResponded on 8 June 2022

    Good morning Lesley, thank you for your kind review! We’re sorry to hear that the toilets weren’t clean upon your visit. We will make sure this is all tidy for your next visit. Many thanks, red lion team

    Report
24. SR

    StephanieR

    Cambridge

    1 review

    5.0

    1 review

    Dined on 5 June 2022

    overall5food4service5ambience4

    Great service, very quick. Big portion sizes but perfect for us. Would love to see more seasonal veg with the sunday roasts but overall really happy and likely to come back.

    Red Lion - GrantchesterResponded on 7 June 2022

    Good morning Stephanie, thank you so much for your kind review! We’re very glad to hear you enjoyed our Sunday roasts and was pleased with the service when you came down to visit. We will try include some more seasonal veg next time with our Sunday roasts. Many thanks, the red lion team

    Report
25. J

    Jacs

    Cambridge

    1 review

    3.0

    1 review

    Dined on 4 June 2022

    overall3food2service4ambience3

    Service and hospitality very good, menu limited, seabass dish quite oily and new potatoes had been cooked in oven with lots of butter/oil? for quite an expensive dish.

    Red Lion - GrantchesterResponded on 6 June 2022

    Good evening Jacs, Thank you for your kind review about our teams hospitality & service. I’m sorry to hear that you didn’t enjoy your Seabass dish. We hope this hasn’t put you off your overall visit with us and we hope to see you again soon. Kind Regards, the red lion team

    Report
26. M

    Mumbk

    London

    7 reviews

    4.0

    7 reviews

    Dined on 4 June 2022

    overall4food5service5ambience4

    It was a lovely lunch. I think we were a bit put off by the condition of the sofa. The bottom cushions had HUGE holes and back cushions wouldn’t stay up. Also I did state that it was for a birthday, but no special recognition occurred which would have been a nice touch for the bday boy.

    Red Lion - GrantchesterResponded on 8 June 2022

    Good afternoon, thank you for your review! I’m sorry to hear about the sofa not looking very comfortable or attractive for you families birthday meal. we will try and sort the sofa condition out to look more comfortable. We hope to have you visit us again soon! Red lion team😊

    Report
27. F

    Foodie2022

    London

    1 review

    3.0

    1 review

    Dined on 4 June 2022

    overall3food2service4ambience4

    A lovely looking pub with nice atmosphere. Unfortunately the food is very overpriced for what it is. Flavourless, extremely dry chicken. We paid £50 for 2 mains and 2 diet cokes. Won't be returning, which is a shame. There are 2 more pubs on the same street we will try these next time.

    Report
28. S

    Suzz

    London

    2 reviews

    3.0

    2 reviews

    Dined on 2 June 2022

    overall3food3service3ambience3

    50% down on staff and this was felt everywhere, waiting times shocking, cleanliness poor, lack of service, reduced menu choices, Staff that were in need rewardign for their efforts! Such a great pub and location, not prepared for the bank holiday and could have made so much money!

    Red Lion - GrantchesterResponded on 6 June 2022

    Good afternoon, unfortunately we have been missing staff due to illness. We’re sorry to hear that this affected your service during your visit. We hope when you dine again with us that our staff levels will be back to normal and you can enjoy our full menu choices. Many thanks, Red lion team

    Report
29. M

    Melissa

    Cambridge

    2 reviews

    4.0

    2 reviews

    Dined on 30 May 2022

    overall4food5service3ambience5

    Food was amazing and it was a lovely environment, but we felt a little rushed to order as the kitchen was closing at 7:30pm. We booked table for 7:15pm. Some of the food choices on menu were unavailable by the time we came to order which was a shame.

    Red Lion - GrantchesterResponded on 1 June 2022

    good evening Melissa, thank you for your review. I’m sorry to hear that your service felt rushed and some of our items were unavailable at this time. Hopefully this didn’t affect your overall experience with us at the red lion and we hope to have you dining with us again soon.

    Report
30. MS

    MarkS

    Cambridge

    1 review

    4.0

    1 review

    Dined on 30 May 2022

    overall4food3service4ambience3

    Certainly worth a visit. Service very good, and food good too.

    Red Lion - GrantchesterResponded on 2 June 2022

    Good morning Mark, Thank you for your kind review. I’m very glad to hear that you enjoyed our delicious food & that the service was attentive. We hope to see you again soon😆

    Report
31. LD

    LorraineD

    Kent

    1 review

    5.0

    1 review

    Dined on 29 May 2022

    overall5food5service4ambience5

    Beautiful location. Very attentive staff. Great food.

    Red Lion - GrantchesterResponded on 1 June 2022

    Thanks for the great review we look forward to seeing you again soon

    Report
32. M

    Meng

    1 review

    5.0

    1 review

    Dined on 29 May 2022

    overall5food5service5ambience5

    Second time here, very good experience, a nice back yard for the kids to play. Nothing to complain.

    Red Lion - GrantchesterResponded on 31 May 2022

    Thanks for the great review look forward to seeing you again soon ! Team Red Lion

    Report
33. OT

    OpenTable Diner

    London

    9 reviews

    4.0

    9 reviews

    Dined on 28 May 2022

    overall4food4service3ambience4

    Limited but well executed menu. Was impressed by manager clearly on top of his game keeping an eye that all customers were well taken care of.

    Red Lion - GrantchesterResponded on 31 May 2022

    Thanks for the great review let us know what what we could do to make it 5 stars for next time! Team Red Lion

    Report
34. v

    vivalondon

    London

    2 reviews

    2.0

    2 reviews

    Dined on 28 May 2022

    overall2food1service3ambience3

    Terrible value for money unfortunately, however, nice setting and friendly service

    Red Lion - GrantchesterResponded on 30 May 2022

    We are working with suppliers to try and make a more affordable experience Team Red Lion

    Report
35. JU

    JUDE

    Cambridge

    4 reviews

    3.0

    4 reviews

    Dined on 24 May 2022

    overall3food5service2ambience5

    Food was very good as always, but the service was not as it should be. We were seated with food menus, no drinks menu. We had to ask for a wine list and then we waited and waited for two glasses of wine. The food came before the drinks which was rather annoying hence the rating. We had to ask for everything. We paid £69.00 for drinks, coffee and a main course so I think we should have had better service

    Red Lion - GrantchesterResponded on 28 May 2022

    Hi Jude. We are so sorry that the service you experienced was not up to our usual standards. Unfortunately the only drinks menu we provide is the wine menu, but we are sorry that you did not receive that with your food menu. We will strive to do better on your next visit.

    Report
36. JG

    JaneG

    1 review

    4.0

    1 review

    Dined on 23 May 2022

    overall4food4service4ambience4

    Lovely venue for lunch. Good food, nice buzz, good, friendly staff.

    Red Lion - GrantchesterResponded on 26 May 2022

    Thanks for the great review! Team Red Lion

    Report
37. LP

    LesleyP

    Cambridge

    1 review

    5.0

    1 review

    Dined on 23 May 2022

    overall5food5service5ambience5

    Delicious food Nice and steady with people Very good service Not so keen to see calories on the menu! 🙈

    Red Lion - GrantchesterResponded on 26 May 2022

    Thanks So much for the Great review we look forward to seeing you soon! Team Red Lion

    Report
38. L

    Local

    Norfolk

    2 reviews

    1.0

    2 reviews

    Dined on 22 May 2022

    overall1food1service1ambience1

    This was the worst restaurant experience we’ve ever had in Cambridge, possibly in the UK. The (senior) staff were unbelievably rude, dismissive and aggressive. It was so bad we felt we had to leave. Such a shame as this used to be a lovely local pub but sadly currently it’s very mis-managed and one to be avoided at all costs.

    Red Lion - GrantchesterResponded on 29 May 2022

    Apologies for the experience if you could email us with more details we will be happy to look into it Many thanks Team Red Lion

    Report
39. S

    Sibbyjo

    Cambridge

    2 reviews

    5.0

    2 reviews

    Dined on 21 May 2022

    overall5food5service5ambience5

    Helpful staff as we were early. We were eating before a 10k sponsored walk for the Arthur Rank hospice. Staff were wishing us luck. Lovely staff, food and service

    Red Lion - GrantchesterResponded on 26 May 2022

    Thanks for the great review, hope your walk went well! All the best Team Red Lion

    Report
40. e

    emilys

    London

    1 review

    1.0

    1 review

    Dined on 21 May 2022

    overall1food2service2ambience4

    Waited 10 mins to be greeted at door. Not even a nod from various staff. Then 1.5 hours for mains to arrive. Service once seated was friendly, but delay seemed to be from kitchen. Main Caesar salad, with no protein, just a few asparagus and hard avocado, a total rip off for £15. Not sure how they can justify the price. Starter of hot smoked salmon salad very tasty and much better value. Overall the experience was disappointing and seemed to rely on the beautiful surroundings.

    Red Lion - GrantchesterResponded on 26 May 2022

    Sorry to hear about you bad experience we are working with new suppliers and these comments have been sent forward to them. We are also changing our menu.

    Report