Red Lobster - North Richland Hills
We were seated in a back room and mostly forgotten about. The room was warm. We got our appetizer fast enough but had to wait forever for the bread that was “late because they were baking fresh ones” but obviously were not fresh when they arrived. We got our food late and it was cold. Then it took 20 minutes to check out. Probably won’t be back to this location.
Erased our place in line when we got to the restaurant which caused an additional 15-20 min wait. Food was really bad, worst I’ve ever had at a Red Lobster. Service wasn’t much better as it took us almost 55 mins to get our meals from when we sat down. I don’t know if it was this Ted Lobster or the way the chain is heading in general but definitely will not go this particular location again.
The check in desk was a nightmare. Not organized at all and definitely didn't help to up open table as a call ahead type seating arrangement. Customers that came in the same time as us that didn't have any advance request were seated before us....also, a party of two. Desk clerk said... oh, sorry about that.
Not professional at all and will probably not return.
Best service! Waitstaff kind, food was hot and very tasty! Wait staff all worked together to run food and was a great overall experience! They have stepped up their game!
My wife and I enjoyed our time there for our lunch date.
The worst Red Lobster experience I have had! 20 min to get water, our drinks another 20 and one drink never arrived. My daughter found a hair mixed in her salad. There waitress sat a full glass of ice water in front of my 14 month old grandson who immediately grabbed it and spilled all over the table and him resulting in a soaked kid. We repeatedly had to ask for things and the manager NEVER came over to apologise or offer any compensation for our horrible experience. We rarely get time out with our kids and what was suppose to be a relaxing family Sunday dinner was a nightmare!
For the price, the food was not that ‘exceptional’. Especially for the shrimp tacos. You can get the same thing for half the price somewhere else. The fabric in the booths looked old and soiled. Maybe it was just the lighting? It seems like a place where they are not putting money back into it at the rate they are making money. I think they are always busy and do good business so they should update things sooner than they do in my opinion.
Open table didn’t help with the wait time at all. The food took forever just like the checkout process.
Even with a reservation had to wait 30 minutes
Service extremely slow & clueless on chef specials
They completely missed up on our order
Once they got it right our lobster was over cooked
I will never go back there again
The sisters was very sweet and wonderful!
Food was great
Love the new pick your own feast option
Love it ! Will be back
Red Lobster - North Richland Hills does offer delivery in partnership with Postmates and Uber Eats. Red Lobster - North Richland Hills also offers takeaway which you can order by calling the restaurant at (817) 281-7540.
Red Lobster - North Richland Hills is rated 3.6 stars by 12 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.