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Riverside Terrace at Crowne Plaza Stratford-Upon-Avon, Stratford-upon-Avon, Warwickshire

Riverside Terrace at Crowne Plaza Stratford-Upon-Avon

3.4
3.4
111 Reviews
£25 and under
British

Offering glorious views over the stunning river Avon, Stratford upon Avon's best kept secret is a secret no more.
Chill out on our newly refurbished Riverside Terrace with one of our signature Cocktails or a Local G&T with all the trimmings.
We have also launched our Small Plates menu which is oozing with personality and flavour - Lush!
Get together or celebrate with your family and friends in our TIPI
Speak to one of the crew for more information

Make a booking

2 people

June 2022
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19:00


Booked 1 time today
Experiences are available.

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    British, Contemporary British, Bar / Lounge / Bottle Service

  • Hours of Operation

    Daily 12:00–21:00

  • Phone number

    01789 279988

  • Payment Options

    MasterCard, Visa

  • Dress Code

    Casual Dress

  • Catering

    British Cuisine Bar Menu available daily <br /><br /><br />

  • Private party facilities

    Fancy something different? Speak to one of the crew about our TIPI packagesOur awesome TIPI provides a fantastic way to enjoy our gardens and eat al-fresco, whatever the weather. Warm up next to the fire pits on those colder daysOur TIPI seats upto 8 people and is available to hire for private events.

  • Area

    Stratford-Upon-Avon

  • Parking Details

    Take the hassle away with our onsite car park, 350 on site self parking spaces. The car park is monitored by Parking Eye, you will be required to register your car with one of the crew or at the pay station to avoid fixed penalties, on arrival. Complimentary parking will be offered with a minimum spend of £15 on the Riverside Terrace

  • Additional

    Bar/Lounge, Beer, Beer Garden, Cocktails, Full Bar, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Wheelchair Access, Wine

Experiences

  • TIPI GARDEN PARTY

    Multiple dates available
    Our awesome TIPI provides a fantastic way to enjoy our gardens and eat al-fresco, whatever the weather. Warm up next to the fire pits on those colder days Our TIPI seats upto 8 people and is available to hire for private event. Make the most of your time by building your package in advance. Please note we may require the tipi back after two hours for another party.

What 111 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.4
3.4 based on recent ratings
  • 3.2Food
  • 3.3Service
  • 3.9Ambience
  • 3.1Value

NoiseModerate

Sort by

Filters

  1. S

    Skyblueeb

    Los Angeles

    6 reviews

    4.0

    6 reviews

    Dined on 16 June 2022

    overall4food3service4ambience4

    Carl our server made it a most enjoyable time - the menu on the terrace is a bit limited but Carl worked his magic and we all really enjoyed ourselves

  2. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 3 June 2022

    overall3food3service1ambience2

    The manager of the restaurant was incredibly rude and obnoxious to both his staff (lovey lady on the bar trying her hardest and the waiting staff) and the guests. He was running around speaking loudly how people were sat at tables too large for them and wasting space, people needed to hurry up, barking at the staff that they’re messing everything up etc. He was making a lot of people very uncomfortable with his remarks and comments and came across very rude. The gentleman who served us our food and the bar lady were very pleasant but when customers (ourselves included) made it clear they needed to speak up about management, they made it clear they were bullied.

  3. MD

    MarkD

    1 review

    5.0

    1 review

    Dined on 27 May 2022

    overall5food5service5ambience5

    Can not fault anything would definitely recommend

  4. H

    Hamlet

    Warwickshire

    1 review

    3.0

    1 review

    Dined on 14 May 2022

    overall3food3service4ambience5

    Enjoyed overall. No trace of booked table on arrival, no Appletise, no glass on rattan table top so glasses were very precarious, had to find our own knives, forks, napkins etc. This is a beautiful hotel, but needs managing a lot better around the outside bar and terrace.

  5. H

    Happydiner

    Warwickshire

    1 review

    4.0

    1 review

    Dined on 10 May 2022

    overall4food4service5ambience4

    Accommodating, friendly staff. Food was very good as well.

  6. CC

    ChrisC

    1 review

    1.0

    1 review

    Dined on 30 April 2022

    overall1food1service1ambience1

    Walked in to our reservation- none of the staff had our booking down and was asked to sit outside- no designated seating. Had received a call on the Friday before my booking to say there was a double booking and we had been moved from the hut booking to outdoor dining which was fine- however me and my partner left after one drink- poor service and non attentive staff- no warmth from the staff or any interest in serving- extremely disappointing

  7. B

    Bella7

    London

    1 review

    2.0

    1 review

    Dined on 29 April 2022

    overall2food2service1ambience3

    No customer service at all. Lots of staff stood around talking, food and drink had to be ordered from the bar no waitress service. One meal was forgotten so everyone else had finished when mine arrived, not even a sorry we forgot it! It’s a shame it could be lovely, needs a manager who can manage.

  8. CE

    ChrisE

    1 review

    1.0

    1 review

    Dined on 23 April 2022

    overall1food1service1ambience1

    Do not 'book' here. This is a hotel bar it is NOT a restaurant! This should not be on open table, the staff laughed at me when I told them I had booked a table. The do not take reservations! Also the staff are terribly rude and incompetent. We paid £12 for two drinks and left soon after.

  9. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on 15 April 2022

    overall2food1service2ambience5

    The space is amazing, no question about that. Food is overpriced and disappointingly awful, frozen pizza with piled up toppings that renders it inedible. You can taste that oil in deep fat fryer is old. 4 waiters at the bar being very causal and totally not interested in the queue with one of them serving - despite the ambiance, would not recommend or go back, just because it’s Stratford, it doesn’t mean you get away with anything

  10. DG

    DavidG

    Shropshire

    2 reviews

    4.0

    2 reviews

    Dined on 25 March 2022

    overall4food3service4ambience4

    Certainly was not a large plate, tartare sauce was not delivered as it should have been. I thought well over priced at £17 for fish and chips

  11. WC

    WilliamC

    Warwickshire

    1 review

    4.0

    1 review

    Dined on 22 January 2022

    overall4food4service4ambience4

    Lovely place had a great evening would definitely go back.👍🏻

  12. C

    Customer

    Cambridge

    1 review

    3.0

    1 review

    Dined on 31 December 2021

    overall3food3service3ambience3

    Possibly reduced menu due to NYE. Food was served cold, service was almost non existent.

  13. SD

    SarahD

    London

    4 reviews

    3.0

    4 reviews

    Dined on 30 December 2021

    overall3food4service1ambience2

    Food was good but service terrible, slow taking order, forgot one of our drinks, didn’t bring cutlery or condiments with food… lovey venue but staff need some significant training on service!

  14. LH

    LeonH

    1 review

    5.0

    1 review

    Dined on 12 December 2021

    overall5food4service5ambience5

    the service was very good and the staff very helpful made you feel welcome we will be back

  15. OT

    OpenTable Diner

    Warwickshire

    5 reviews

    5.0

    5 reviews

    Dined on 16 August 2021

    overall5food5service5ambience5

    We were on holiday. Staff bent over backwards to accommodate our every need. The meal was delicious. Relaxing on the terrace with drinks was fantastic. Highly recommend.

  16. MC

    MartinC

    1 review

    3.0

    1 review

    Dined on 14 August 2021

    overall3food2service1ambience4

    Hotel was fine but the bar service and restaurant was beyond poor. Staff had no clue what an a la cart menu was, given a bar snack menu despite paying a dinner, B&B rate. Service was terrible and when I pointed this out the excuse was they were understaffed. Total evening was a shambles. Only good thing was on checking out the drinks were taken off the bill by way of an apology.

  17. OT

    OpenTable Diner

    Warwickshire

    1 review

    5.0

    1 review

    Dined on 11 August 2021

    overall5food5service5ambience5

    I booked an outdoor table not knowing it was a reduced menu outside. The guy in charge assured us he would look after us and we could have what we wanted. Everything was excellent, attentive service, excellent food, fabulous ambiance. Best experience we’ve had all holiday

  18. NW

    NilesW

    1 review

    1.0

    1 review

    Dined on 7 August 2021

    overall1food1service1ambience2

    Staff very vague no answers. The manager no eye contact didn't know the names of his staff. Saw 3 different menus given a different one when at the table. Had to pay drinks separately as couldn't be added to the table. On seeing the last menu we walked out and went elsewhere.

  19. p

    paulb

    London

    1 review

    3.0

    1 review

    Dined on 29 July 2021

    overall3food1service4ambience3

    We didn’t eat as the menu was just a bar / snack menu not at all like is displayed on Opentable booking site

  20. B

    Beetlebetty

    Warwickshire

    1 review

    2.0

    1 review

    Dined on 29 July 2021

    overall2food2service2ambience5

    Such a shame as we love this place we were given our bill without asking for it not asked if we would like desserts or coffee . Took a friend who hadn't been before and menu changed not as good as previous visits Disappointing

  21. j

    jaredm

    Manchester

    1 review

    3.0

    1 review

    Dined on 26 July 2021

    overall3food2service3ambience3

    The setting is superb, quirky setting, lovely views of the river, great idea. However what could be somewhere absolutely superb is ruined by the food. The menu is very basic and not very varied, I get it is not meant to be fancy food given is outside and probably around the vibe of the surroundings but you can still have good quality of food especially given the prices are not cheap. We only had a couple of starters in the end given the lack of choice but so poor. I had chicken wings which I would suggest were microwaved or packaged oven cooked, basically dry very small and 6 for £8!. My other half then had garlic bread which was basically 2 small pieces of bread with cheese on top (No garlic to be found), again expensive (cant remember how much. The service was quite good and I appreciated the waitress awknowledging herself that the starters were not good that we had, however after saying wasn't happy a 15% discount was applied. I would suggest either give us more something more substantial such as a free drink, or nothing at all This could be superb if sorted the food out, as it is it is still a superb setting for a drink only

  22. SD

    ShakilD

    Warwickshire

    1 review

    4.0

    1 review

    Dined on 25 July 2021

    overall4food4service4ambience5

    Very attentive staff. Great service. Oy criticism is that the menu seemed slightly limited. Good views all round. Would recommend.

  23. JM

    JoMc

    London

    1 review

    3.0

    1 review

    Dined on 18 July 2021

    overall3food3service3ambience4

    There wasn’t a great selection of food available and the quality was below par. Lovely setting and could be so much better.

  24. OT

    OpenTable Diner

    Warwickshire

    1 review

    2.0

    1 review

    Dined on 17 July 2021

    overall2food3service3ambience2

    This is an outside area which is pleasant. However, it is also a smoking area which makes it unpleasant for dining.

  25. DZ

    DeliaZ

    Lancashire

    1 review

    5.0

    1 review

    Dined on 17 July 2021

    overall5food5service5ambience5

    Beautiful terrace area. Pleasent staff made a very enjoyable stay.

  26. MB

    MarkB

    1 review

    1.0

    1 review

    Dined on 17 July 2021

    overall1food1service2ambience3

    Very poor choice of food, and expensive. Setting ok

  27. TE

    TimE

    1 review

    2.0

    1 review

    Dined on 16 July 2021

    overall2food1service2ambience3

    Slow service and very poor quality food the pizza was like it came from the local supermarket.The location by the river was great that was the only plus point.

  28. T

    Tilly

    Warwickshire

    2 reviews

    5.0

    2 reviews

    Dined on 15 July 2021

    overall5food4service4ambience5

    Beautiful setting by the river, lovely ambiance with relaxing music. Very friendly staff. Food was well presented but would have been better if pizza had been made in house. Would recommend for ambiance and atmosphere.

  29. NW

    NathanW

    Glasgow

    2 reviews

    2.0

    2 reviews

    Dined on 14 July 2021

    overall2food4service4ambience2

    The head waiter that met us was very rude. At first asked if we had booked and when we said yes on internet he frowned and said that should have been turned off!!! He then said I would have turned you around!! He then sat us at a table and made us wait until he found us two seat that you could not eat at as the table was so low.

  30. S

    Skip

    Warwickshire

    4 reviews

    3.0

    4 reviews

    Dined on 14 July 2021

    overall3food3service2ambience5

    Service slow, so slow that we ordered our food at same time as Drinks

  31. AS

    AnnS

    1 review

    1.0

    1 review

    Dined on 11 July 2021

    overall1food3service4ambience1

    We booked a table to eat with the a la Carte menu but the manager was rude sat us on a table outside left us we had to ask to be moved the time our table was booked was put on another table with an umbrella but still didn’t get our meal even though other guests were being seated in better table after us and ended up with sandwich so wasn’t happy at all with service of the manager

  32. NC

    NellC

    1 review

    5.0

    1 review

    Dined on 10 July 2021

    overall5food5service5ambience5

    Beautiful relaxed setting on the riverbank. Excellent service and good choice of food and cocktails. Would thoroughly recommend. Was a perfect place to eat for our weekend to Stratford

  33. m

    m123

    Birmingham

    2 reviews

    4.0

    2 reviews

    Dined on 9 July 2021

    overall4food5service4ambience5

    Food was very yum however got order wrong multiple times and the cocktails were over priced for what they were. Beautiful setting though.

  34. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 3 July 2021

    overall4food4service3ambience5

    Arrived & had to wait a while to be seated(even though we had a booking) we’d booked the Terrace & the menu was brought to us but it was a small plates menu!!! It was our Silver Wedding Anniversary & we weren’t aware their was a different menu for the Terrace?? So we’re a bit disappointed with the choice for a special meal!! The food we chose was lovely but left with a bit of sadness with the choices of food available & it not being made clear on booking that the menu was different to the Restaurant……. :(

  35. O

    Orange

    Warwickshire

    8 reviews

    2.0

    8 reviews

    Dined on 2 July 2021

    overall2food2service2ambience4

    Quick to take order but slow to deliver drinks, I could see them on the bar so eventually got them myself. Food needs an upgrade in quality for the Crowne Plaza brand/pricing.

  36. RB

    RachelB

    London

    1 review

    4.0

    1 review

    Dined on 1 July 2021

    overall4food3service3ambience5

    Setting absolutely lovely but seemed a bit short staffed as service was slow especially waiting to be seated. Food a bit average- summer menu not very interesting (and only two types of salad). However the setting and the music were great so we had a lovely evening but would probably only go for a drink next time

  37. TG

    TinaG

    1 review

    2.0

    1 review

    Dined on 23 June 2021

    overall2food4service1ambience2

    Instantly told on arrival at the dining area by the front of house guy, that we had 2 hour's, then must leave! Not the best welcome! I had booked a dining table...we were led to a knee high drinking table. I complained...we could not eat a meal on a knee high table. They moved us. We ordered starters to come out first, then mains after the starters. But all meals arrived together, so they had to take the mains back. Subsequently when the mains did come out, one of the meals was cold, and so was sent back for reheating. Apart from that, the food was good. Unfortunately the whole experience was one of being rushed by the staff. We were eating our desserts when the waitress arrived with the bill! Oh we said, we didn't ask for that just yet, what about if we want another drink? There were quite a few free table's, so I didn't see the need to hurry us up. It doesn't make for a pleasant relaxing experience in my opinion. You have definitely let yourselves down Crowne Plaza Stratford Upon Avon!

  38. MS

    MitchS

    Warwickshire

    5 reviews

    3.0

    5 reviews

    Dined on 20 June 2021

    overall3food3service2ambience2

    Very quiet for a sunday lunchtime so do not understand the long wait for orders to be taken for drinks. Food okay but not wonderfull.

  39. S

    Sumeet

    London

    1 review

    3.0

    1 review

    Dined on 17 June 2021

    overall3food3service4ambience3

    Food was average, service was very good.

  40. S

    Skip

    Warwickshire

    4 reviews

    5.0

    4 reviews

    Dined on 16 June 2021

    overall5food5service4ambience5

    Lovely experience even walking through Foyer to outside Seating. Exemplary service and efficient.

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace
    • Staff temperature check required
    • Contact tracing information collected

FAQs

Riverside Terrace at Crowne Plaza Stratford-Upon-Avon is rated 3.4 stars by 111 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

June 2022
Mon
Tue
Wed
Thu
Fri
Sat
Sun
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
19:00


Booked 1 time today
Experiences are available.
Google Map for Riverside Terrace at Crowne Plaza Stratford-Upon-Avon

Bridgefoot Stratford-upon-Avon, Warwickshire CV37 6YR

Dining areas

Additional information

  • Area

    Stratford-Upon-Avon

  • Hours of Operation

    Daily 12:00–21:00

  • Cuisines

    British, Contemporary British, Bar / Lounge / Bottle Service

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    Take the hassle away with our onsite car park, 350 on site self parking spaces. The car park is monitored by Parking Eye, you will be required to register your car with one of the crew or at the pay station to avoid fixed penalties, on arrival. Complimentary parking will be offered with a minimum spend of £15 on the Riverside Terrace

  • Payment Options

    MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Beer Garden, Cocktails, Full Bar, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Wheelchair Access, Wine

  • Phone number

    01789 279988

  • Catering

    British Cuisine Bar Menu available daily <br /><br /><br />

  • Private party facilities

    Fancy something different? Speak to one of the crew about our TIPI packagesOur awesome TIPI provides a fantastic way to enjoy our gardens and eat al-fresco, whatever the weather. Warm up next to the fire pits on those colder daysOur TIPI seats upto 8 people and is available to hire for private events.

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