Riverside Terrace at Crowne Plaza Stratford-Upon-Avon

3.9
97 reviews
£25 and under
Tapas / Small Plates
Offering glorious views over the stunning river Avon, Stratford upon Avon's best kept secret is a secret no more.
Chill out on our newly refurbished Riverside Terrace with one of our signature Cocktails or a Local G&T with all the trimmings.
We have also launched our Small Plates menu which is oozing with personality and flavour - Lush!
Get together or celebrate with your family and friends in our TIPI
Speak to one of the crew for more information

Experiences

  • TIPI GARDEN PARTY

    Multiple dates available

    Our awesome TIPI provides a fantastic way to enjoy our gardens and eat al-fresco, whatever the weather. Warm up next to the fire pits on those colder days Our TIPI seats upto 8 people and is available to hire for private event. A minimum spend of £100 per hour is required, make the most of your time by building your package in advance.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 97 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.8
food
3.9
service
4.2
ambience
3.6
value
Noise · Moderate
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OT
OpenTable Diner
1 review
Dined on 16 August 2021
Overall5food5service5ambience5

We were on holiday. Staff bent over backwards to accommodate our every need. The meal was delicious. Relaxing on the terrace with drinks was fantastic. Highly recommend.

MC
MartinC
1 review
Dined on 14 August 2021
Overall3food2service1ambience4

Hotel was fine but the bar service and restaurant was beyond poor. Staff had no clue what an a la cart menu was, given a bar snack menu despite paying a dinner, B&B rate. Service was terrible and when I pointed this out the excuse was they were understaffed. Total evening was a shambles. Only good thing was on checking out the drinks were taken off the bill by way of an apology.

OT
OpenTable Diner
Warwickshire
1 review
Dined on 11 August 2021
Overall5food5service5ambience5

I booked an outdoor table not knowing it was a reduced menu outside. The guy in charge assured us he would look after us and we could have what we wanted. Everything was excellent, attentive service, excellent food, fabulous ambiance. Best experience we’ve had all holiday

NW
NilesW
1 review
Dined on 7 August 2021
Overall1food1service1ambience2

Staff very vague no answers. The manager no eye contact didn't know the names of his staff. Saw 3 different menus given a different one when at the table. Had to pay drinks separately as couldn't be added to the table. On seeing the last menu we walked out and went elsewhere.

p
paulb
London
1 review
Dined on 29 July 2021
Overall3food1service4ambience3

We didn’t eat as the menu was just a bar / snack menu not at all like is displayed on Opentable booking site

B
Beetlebetty
Warwickshire
1 review
Dined on 29 July 2021
Overall2food2service2ambience5

Such a shame as we love this place we were given our bill without asking for it not asked if we would like desserts or coffee .
Took a friend who hadn't been before and menu changed not as good as previous visits
Disappointing

j
jaredm
Manchester
1 review
Dined on 26 July 2021
Overall3food2service3ambience3

The setting is superb, quirky setting, lovely views of the river, great idea. However what could be somewhere absolutely superb is ruined by the food.

The menu is very basic and not very varied, I get it is not meant to be fancy food given is outside and probably around the vibe of the surroundings but you can still have good quality of food especially given the prices are not cheap. We only had a couple of starters in the end given the lack of choice but so poor. I had chicken wings which I would suggest were microwaved or packaged oven cooked, basically dry very small and 6 for £8!. My other half then had garlic bread which was basically 2 small pieces of bread with cheese on top (No garlic to be found), again expensive (cant remember how much.

The service was quite good and I appreciated the waitress awknowledging herself that the starters were not good that we had, however after saying wasn't happy a 15% discount was applied. I would suggest either give us more something more substantial such as a free drink, or nothing at all

This could be superb if sorted the food out, as it is it is still a superb setting for a drink only

SD
ShakilD
Warwickshire
1 review
Dined on 25 July 2021
Overall4food4service4ambience5

Very attentive staff. Great service. Oy criticism is that the menu seemed slightly limited. Good views all round. Would recommend.

JM
JoMc
London
1 review
Dined on 18 July 2021
Overall3food3service3ambience4

There wasn’t a great selection of food available and the quality was below par. Lovely setting and could be so much better.

OT
OpenTable Diner
Warwickshire
1 review
Dined on 17 July 2021
Overall2food3service3ambience2

This is an outside area which is pleasant. However, it is also a smoking area which makes it unpleasant for dining.

DZ
DeliaZ
Lancashire
1 review
Dined on 17 July 2021
Overall5food5service5ambience5

Beautiful terrace area. Pleasent staff made a very enjoyable stay.

MB
MarkB
1 review
Dined on 17 July 2021
Overall1food1service2ambience3

Very poor choice of food, and expensive.
Setting ok

TE
TimE
1 review
Dined on 16 July 2021
Overall2food1service2ambience3

Slow service and very poor quality food the pizza was like it came from the local supermarket.The location by the river was great that was the only plus point.

T
Tilly
Warwickshire
2 reviews
Dined on 15 July 2021
Overall5food4service4ambience5

Beautiful setting by the river, lovely ambiance with relaxing music.
Very friendly staff.
Food was well presented but would have been better if pizza had been made in house.
Would recommend for ambiance and atmosphere.

NW
NathanW
1 review
Dined on 14 July 2021
Overall2food4service4ambience2

The head waiter that met us was very rude. At first asked if we had booked and when we said yes on internet he frowned and said that should have been turned off!!! He then said I would have turned you around!!
He then sat us at a table and made us wait until he found us two seat that you could not eat at as the table was so low.

S
Skip
Warwickshire
2 reviews
Dined on 14 July 2021
Overall3food3service2ambience5

Service slow, so slow that we ordered our food at same time as Drinks

AS
AnnS
1 review
Dined on 11 July 2021
Overall1food3service4ambience1

We booked a table to eat with the a la Carte menu but the manager was rude sat us on a table outside left us we had to ask to be moved the time our table was booked was put on another table with an umbrella but still didn’t get our meal even though other guests were being seated in better table after us and ended up with sandwich so wasn’t happy at all with service of the manager

NC
NellC
1 review
Dined on 10 July 2021
Overall5food5service5ambience5

Beautiful relaxed setting on the riverbank. Excellent service and good choice of food and cocktails. Would thoroughly recommend. Was a perfect place to eat for our weekend to Stratford

m
m123
Birmingham
2 reviews
Dined on 9 July 2021
Overall4food5service4ambience5

Food was very yum however got order wrong multiple times and the cocktails were over priced for what they were. Beautiful setting though.

OT
OpenTable Diner
1 review
Dined on 3 July 2021
Overall4food4service3ambience5

Arrived & had to wait a while to be seated(even though we had a booking) we’d booked the Terrace & the menu was brought to us but it was a small plates menu!!! It was our Silver Wedding Anniversary & we weren’t aware their was a different menu for the Terrace?? So we’re a bit disappointed with the choice for a special meal!! The food we chose was lovely but left with a bit of sadness with the choices of food available & it not being made clear on booking that the menu was different to the Restaurant……. :(

O
Orange
Warwickshire
8 reviews
Dined on 2 July 2021
Overall2food2service2ambience4

Quick to take order but slow to deliver drinks, I could see them on the bar so eventually got them myself. Food needs an upgrade in quality for the Crowne Plaza brand/pricing.

RB
RachelB
London
1 review
Dined on 1 July 2021
Overall4food3service3ambience5

Setting absolutely lovely but seemed a bit short staffed as service was slow especially waiting to be seated. Food a bit average- summer menu not very interesting (and only two types of salad). However the setting and the music were great so we had a lovely evening but would probably only go for a drink next time

TG
TinaG
1 review
Dined on 23 June 2021
Overall2food4service1ambience2

Instantly told on arrival at the dining area by the front of house guy, that we had 2 hour's, then must leave! Not the best welcome!
I had booked a dining table...we were led to a knee high drinking table. I complained...we could not eat a meal on a knee high table. They moved us.
We ordered starters to come out first, then mains after the starters. But all meals arrived together, so they had to take the mains back. Subsequently when the mains did come out, one of the meals was cold, and so was sent back for reheating. Apart from that, the food was good.
Unfortunately the whole experience was one of being rushed by the staff. We were eating our desserts when the waitress arrived with the bill! Oh we said, we didn't ask for that just yet, what about if we want another drink?
There were quite a few free table's, so I didn't see the need to hurry us up. It doesn't make for a pleasant relaxing experience in my opinion.
You have definitely let yourselves down Crowne Plaza Stratford Upon Avon!

MS
MitchS
Warwickshire
3 reviews
Dined on 20 June 2021
Overall3food3service2ambience2

Very quiet for a sunday lunchtime so do not understand the long wait for orders to be taken for drinks. Food okay but not wonderfull.

S
Sumeet
London
1 review
Dined on 17 June 2021
Overall3food3service4ambience3

Food was average, service was very good.

S
Skip
Warwickshire
2 reviews
Dined on 16 June 2021
Overall5food5service4ambience5

Lovely experience even walking through Foyer to outside Seating. Exemplary service and efficient.

SW
SusanW
Cambridge
1 review
Dined on 8 June 2021
Overall4food5service4ambience4

Lovely way to spend an evening, plenty of staff, had to wait a wee while, that was because of great social distancing measures. Food plentiful and hot. Think FOH manager was slightly stressed as appeared a bit short as we approached him, but I guess not everyone goes by rules and he had to manage this.

LY
LYNNJ
Warwickshire
1 review
Dined on 7 June 2021
Overall4food4service5ambience4

Staff very helpfull nothing too much trouble. Clean and well placed by the river we had sunny days so felt as though we were on holiday. Food all good we had the special with a large glass of wine reasonable prices thoroughly enjoyed our evening

GE
GaynorE
Lancashire
6 reviews
Dined on 6 June 2021
Overall5food5service5ambience5

Lovely. The seating area outside in the garden is lovely.so many choices for seating.
Food very nice .

C
Claireb
1 review
Dined on 5 June 2021
Overall2food2service1ambience3

Great location but poor, poor customer service and accusational staff!
This was the last chance with this restaurant, having previously had the restaurant cancel my booking without informing me as our booked table for dinner outside during lockdown had been double booked! Zero apology then! Gave them a second chance and although ambience and location was great, with great weather, the bad attitude of staff and the manager remains!! My friend had forgot her mask so I went out to meet her to give her my spare one. I told the manager and he said fine. Ask re-entered he told us to wait and he would be with us shortly. I explained we had a table and had just gone to get my friend as I had asked him! No sorry, no yes of course you did, just a grunt and bad manners! We asked to move into the sun and one waitress said you aren’t allowed to leave your table! Finally, we got more of an answer from someone and were able to sit in the deckchairs and relax. It was waiter service in the deckchairs and although I think the drinks are way too high even for Stratford, it was a great location. Food was average. I won’t be revisiting due to the bad staff attitude! Starts from the top! A change of manager is needed!

AW
AviceW
1 review
Dined on 4 June 2021
Overall4food4service5ambience5

A very pleasant experience and all the staff were friendly and helpful. The menu is rather limited but may be due to COVID. The food and, drinks were also quite expensive.We were lucky because the weather allowed us to be comfortable while sitting out side. Overall a lovely place to enjoy a meal and and a great place to stay.

JW
JuliaW
Warwickshire
1 review
Dined on 3 June 2021
Overall4food3service3ambience4

Good ambience but quality of one meal distinctly average. Service a bit slow.

e
emmac
1 review
Dined on 31 May 2021
Overall3food4service1ambience4

We felt the service was a little slow. We waited a while for drinks.
Thought the menu was very Ltd

OT
OpenTable Diner
Warwickshire
2 reviews
Dined on 30 May 2021
Overall5food5service5ambience5

Excellent service. Staff are lovely, friendly and professional. Great cocktails

NT
NatalieT
Warwickshire
1 review
Dined on 30 May 2021
Overall5food5service5ambience5

We visited on bank holiday Sunday and there was a DJ playing on the terrace. It gave the whole atmosphere an Ibiza feel and we really enjoyed ourselves. Andy Saunders is an amazing DJ and we can’t wait until when he plays again. We will be booking a table for sure!
We are also getting married here so it was great to get a feel of the venue in busy mode. Although it was really busy the staff remained calm and collected. This is a hidden little gem in Stratford and would urge anyone to go check it out!

KA
KatieA
1 review
Dined on 30 May 2021
Overall2food5service1ambience5

Food and were lovely but they seem to have to not trained the staff that well as our food and drinks went to the wrong table, we had a tab but they demanded immediate payment for the for our second round of drinks and took well over 20 minutes to bring the bill.

KP
KarenP
Warwickshire
1 review
Dined on 30 May 2021
Overall4food4service3ambience5

Lovely setting though music a bit too loud so had to talk over it. Long wait for service so make sure to order food at same time as drinks

NI
NickI
Northampton
4 reviews
Dined on 28 May 2021
Overall3food3service2ambience3

This was booked for my wife’s birthday unfortunately when we booked there was no mention of a limited menu The whole evening was a bit hap hazard with waiters not knowing which table ordered what and a pdq machine that had no wifi

GB
GarryB
Kent
2 reviews
Dined on 28 May 2021
Overall1food1service1ambience3

Menu very limited quality of food very poor given the cost, staff needed more training and were not aware of the menu offers

b
bobm
1 review
Dined on 26 May 2021
Overall5food5service5ambience5

Very pleasant meal on the terrace by the River Avon

FAQs

Riverside Terrace at Crowne Plaza Stratford-Upon-Avon is rated 3.9 stars by 97 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.