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Riverside Restaurant & Terrace at Crowne Plaza Stratford-Upon-Avon, Stratford-upon-Avon, Warwickshire

Riverside Restaurant & Terrace at Crowne Plaza Stratford-Upon-Avon

3.3
3.3
156 Reviews
£25 and under
British
Offering glorious views over the stunning river Avon, Stratford upon Avon's best kept secret is a secret no more.
Chill out on our refurbished Riverside Terrace with one of our signature Cocktails or a Local G&T with all the trimmings.
We have also launched our Small Plates menu which is oozing with personality and flavour - Lush!
Get together or celebrate with your family and friends in our TIPI
Speak to one of the crew for more information

Make a booking

2 people

19:00


Booked 2 times today

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    British, Contemporary British, Bar / Lounge / Bottle Service
  • Hours of Operation
    Daily 12:00–21:00
  • Phone number
    01789 279988
  • Payment Options
    Mastercard, Visa
  • Dress Code
    Casual Dress
  • Catering
    British Cuisine Bar Menu available daily <br /><br /><br />
  • Private party facilities
    Fancy something different? Speak to one of the crew about our TIPI packagesOur awesome TIPI provides a fantastic way to enjoy our gardens and eat al-fresco, whatever the weather. Warm up next to the fire pits on those colder daysOur TIPI seats upto 8 people and is available to hire for private events.
  • Area
    Stratford-Upon-Avon
  • Parking Details
    Take the hassle away with our onsite car park, 350 on site self parking spaces. The car park is monitored by Parking Eye, you will be required to register your car with one of the crew or at the pay station to avoid fixed penalties, on arrival. Complimentary parking will be offered with a minimum spend of £15 on the Riverside Terrace
  • Additional
    Bar/Lounge, Beer, Beer Garden, Cocktails, Full Bar, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Wheelchair Access, Wine

What 156 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.3
3.3 based on recent ratings
  • 3.3Food
  • 3.6Service
  • 3.5Ambience
  • 3.1Value

NoiseEnergetic

156 Reviews
  1. Athena

    Warwickshire

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The food is great value for money, staff were lovely especially Jack our waiter. Would highly recommend.

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  2. DOVERD

    Shropshire

    4 reviews

    2.0

    4 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 1
    Poor value for money. White wine not served cold in warm glass. Pasta poorly cooked with hard edges. Caesar salad poor with too much sauce and nothing other than lettuce and cheese. Ambiance rubbish. Not good and cannot recommend

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  3. OpenTable Diner

    Birmingham

    1 review

    5.0

    1 review

    Dined on 29 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent, delicious meal, staff were friendly. It was out anniversary and we were given a plate with Happy Anniversary written in chocolate sauce with a brownie to eat. Highly recommended

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  4. MarkP

    Jersey

    2 reviews

    5.0

    2 reviews

    Dined on 23 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A very nice and enjoyable evening with great food in a nice environment

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  5. LauraB

    Manchester

    4 reviews

    5.0

    4 reviews

    Dined on 2 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely meal, all food was cooked beautifully. Unfortunately some dishes were not available eg chicken wings & chicken burger

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  6. bobm

    Warwickshire

    5 reviews

    5.0

    5 reviews

    Dined on 1 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Staff were very helpful and attentive. Nice atmosphere and lively bar for a drink afterwards.

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  7. LauraB

    Manchester

    4 reviews

    4.0

    4 reviews

    Dined on 1 March 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Starters were gorgeous (soup & chicken wings) Mains - minty lamb shank was lovely but I was disappointed with my fish (fish n chips) However I found the staff nice & friendly & liked the restaurant so overall we enjoyed our visit to the restaurant & are looking forward to going back this eve.

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  8. bobm

    Warwickshire

    5 reviews

    5.0

    5 reviews

    Dined on 20 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The restaurant staff were very attentive and helpful.

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  9. DavidF

    Cheshire

    1 review

    2.0

    1 review

    Dined on 16 February 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1
    Absolutely no atmosphere & felt very rushed. Food was poor and worst steak that I’ve ever eaten. Asked for medium rare & came well done…it was also over seasoned. A drinks order never came. Give this place a miss.

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  10. DaveL

    London

    2 reviews

    1.0

    2 reviews

    Dined on 14 February 2024

    1. Overall 1
    2. Food 3
    3. Service 3
    4. Ambience 1
    The waitress clearly didn't listen to our order. As she got it wrong on 2 points. Don't try to pay with actual money either, as they don't accept it The food was okay.... just. Not as much a heart shaped balloon on Valentines Night. Pretty poor show all round really. Definitely would never go there again. The restaurant is letting the hotel down badly in my opinion.

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  11. DawnR

    Birmingham

    1 review

    5.0

    1 review

    Dined on 14 February 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    I ordered a prawn and chorizo starter, honey wings and chips. Totally divine :)

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  12. LisaS

    Warwickshire

    1 review

    1.0

    1 review

    Dined on 3 February 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Couldn't tell you how good (or bad) the food was as we didn't get any. Apparently there was no gas in the kitchen! Very disappointed as this break was for our anniversary.

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  13. RogerB

    Birmingham

    1 review

    2.0

    1 review

    Dined on 26 January 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 4
    How on earth can the chef serve hard chips. This is basic cooking.

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  14. PaulW

    Devon

    1 review

    1.0

    1 review

    Dined on 31 December 2023

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 3
    We booked a table for New Years Eve as we were staying at the hotel. The food was very poor to say tge least. One guest ordered a pizza which was rock hard with what looked like tomato puree smeared over it with a few tomatoes thrown on! 1 guest ordered a curry which was cold when it came so he asked for it to be hotter and when it came back it had obviously been microwaved - naan bread and poppadoms included so they were now inedible ! 1 guest ordered the schnitzel which was cremated and the vegetables were swimming in oil. As it was New Years Eve and the hotel had a large event happening the staff were under pressure so we decided not to complain as it seemed unfair but we would definitely never eat there again !!!!and we are going to email the hotel management with our complaint.

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  15. PetaD

    London

    4 reviews

    1.0

    4 reviews

    Dined on 29 October 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    No reserved tables. Had to queue at the bar to order. Menu completely different from what was shown. Food barely edible. Dirty table.

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  16. NigelJ

    Warwickshire

    2 reviews

    3.0

    2 reviews

    Dined on 15 October 2023

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    The staff and food were good but it all took a very long time which took the edge off the meal

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  17. OpenTable Diner

    Essex

    3 reviews

    1.0

    3 reviews

    Dined on 30 September 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 4
    One of the worst restaurants experiences I’ve had, food was average at best, service was diabolical, nearly an hour wait between starter and main course.

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  18. DuncanW

    London

    1 review

    1.0

    1 review

    Dined on 22 September 2023

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 2
    The service was very slow indeed. We booked in for 6pm, but didn't get starters until almost 7pm (my wife's warm flatbread was cold). I think they were distracted by a large Coach party who seemed to get priority, and so they forgot about serving us our main course until after 8pm. I wished we had gone outside the Hotel into Stratford for our Dinner.

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  19. IsabelC

    Warwickshire

    1 review

    3.0

    1 review

    Dined on 7 September 2023

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4
    Teniamos pagados el alojamiento con desayuno y cena. Lo explicamos en el hotel. Sin embargo, me cobraron la cena de los dos mas otros dos amigos que reservaron con nosotros. Finalmente logréque lo solucionaran y solo cobrarian la cerveza que dijeron no estaba incluida, mas la propina de 18 libras. Aun espero el reembolso en mi cuenta de la tarjeta de credito. No era cómodo cenar afuera porque los asientos eran de madera sin cojines

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  20. Biggeoff

    Warwickshire

    1 review

    3.0

    1 review

    Dined on 6 September 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Limited choice on menu and food was just about OK. Service was good and dining room was clean with a nice view. When I booked the table, I was given the option of outside seating but when we arrived we were told that we could not book outside seating and if we wanted to sit there we would need to order from the bar.

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  21. BerniceF

    Warwickshire

    1 review

    5.0

    1 review

    Dined on 25 August 2023

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    Good venue, easy parking, nice ambiance, food cold though 😔

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  22. OpenTable Diner

    Warwickshire

    1 review

    3.0

    1 review

    Dined on 12 August 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Booked an 17:45 table for a sit-in dinner, but upon arrival we were told that the restaurant is supposed to open not until 18:00. We were then directed to seat or find a seat at the bar area. We ended up eating on a very low lounge table. Nonetheless, food is okay.

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  23. OpenTable Diner

    Gloucestershire

    3 reviews

    4.0

    3 reviews

    Dined on 11 June 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Yet again another stay at this beautiful hotel and not been disappointed! The food is lovely as always

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  24. Elliot

    Warwickshire

    1 review

    5.0

    1 review

    Dined on 14 May 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a lovely lunch on the terrace, with balearic music and Sax player adding to the summery atmospheric vibes. James served us, was very attentive and the food was really good. All in all it was a great lunch in the sun at a great spot. Never to be forgotten! We'll be back

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  25. Hartfuldodger

    Dublin

    1 review

    2.0

    1 review

    Dined on 6 May 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1
    On another day maybe this would’ve been decent. Unfortunately as we arrived two residents who were drunk and likely on mdma were causing a disturbance. The staff did their best to handle it. The two men were approaching tables and talking nonsense to customers, they made it to us eventually. Ostensibly harmless but very inappropriate and dragged the atmosphere down considerably. Pointless booking a terrace table as it was a free for all outside of the restaurant. Better to have booked a restaurant table. Hot wings were pretty decent - enjoyed those. The pizza we had was undercooked - basically a soft base with loads of just melted cheese on top. Felt like staff had no leadership really and we’re passengers to the service. It didn’t spoil our evening but it wasn’t worth paying for.

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  26. DavidB

    West Sussex

    2 reviews

    2.0

    2 reviews

    Dined on 6 May 2023

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3
    Unfortunately we didn’t get the table we booked and ended up being seated on a sofa with x2 separate chairs with a very small table which made it very difficult to eat our food. Not impressed 😩 the food was very expensive for what we had .

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  27. OpenTable Diner

    Birmingham

    3 reviews

    2.0

    3 reviews

    Dined on 30 April 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    We booked restaurant for 5:30 however when we arrived we were told it did not open till 6. Some common sense by a member of staff let us sit there in the end as we had our daughter and the bar area was noisy and no table suitable for a high chair. They were severely understaffed, turning people away when only a few people sitting down. That was shown by the slow to non existent service we received. We waited almost 15 mins for our daughters two scoops of ice cream. Our plates weren’t cleared for almost half an hour after finishing. The people who served us were kind to be fair, just not enough of them. Food was decent, although menu didn’t match exactly what we got in a few places. Food area has a chlorine smell from the pool area

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  28. SueH

    London

    2 reviews

    1.0

    2 reviews

    Dined on 29 April 2023

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 1
    The room was cold. The food was dry and tasteless. The pudding came cold in the menu it was warm had to be sent back. A very poor experience would not recommend.

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  29. CliveB

    Warwickshire

    1 review

    3.0

    1 review

    Dined on 21 April 2023

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 3
    Food was great, had to order at the bar though. After booking a table for a specific time, 1:00pm on the terrace, no body at the hotel was aware of the booking structure, from reception through to the bar. The restaurant was hosting an event so no help there. Apparently the restaurant can only be booked after 6:00pm. We were lucky to get a seat in the bar, as nothing had been reserved.

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  30. TrevorM

    Warwickshire

    1 review

    5.0

    1 review

    Dined on 9 April 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We both had a most enjoyable afternoon, the staff were very efficient and friendly, the musician that was playing was outstanding, shame the weather wasnt warmer as we had booked a terrace table, however the staff were very accommodating in reseating us inside, we will definitely do it again, thankyou to all the staff especially James a most pleasant young man.

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  31. TracyP

    Warwickshire

    1 review

    4.0

    1 review

    Dined on 25 February 2023

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 3
    Our experience was enhanced by the friendly care of whom I presume to have been the manager. He personally ensured our food was brought quickly as we were in a rush, and made sure our drinks were served. Great service from him.

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  32. StephenR

    Warwickshire

    1 review

    3.0

    1 review

    Dined on 20 December 2022

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    The staff are extremely friendly. The starter was poor but the main dish very good. Food value was Ok but the wine was very overpriced. The tables and chairs could do with replacing, the lighting was too bright and the music too loud.

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  33. Harrydog

    Staffordshire

    1 review

    3.0

    1 review

    Dined on 1 December 2022

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 2
    On arrival at the restaurant we were greeted by a throng of dinner suited men queuing for the bar. It was difficult to find the restaurant entrance. A very helpful and friendly waitress guided us to a table which was far enough away from the bar as possible. My wife requested a cocktail but due to the scenes at the bar it was suggested this would be difficult. Our waitress coped well with what appeared to be difficult circumstances. The starter and main course were very good however there was a long delay before the sweet course was served. I feel that when Christmas party time starts non party guests don’t receive the best service. If it hadn’t been for the charming waitress I think we would have walked out and found an eating establishment in Stratford.

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  34. Nicola

    Warwickshire

    1 review

    3.0

    1 review

    Dined on 4 November 2022

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 4
    Our booking didn’t go through to Riverside. Luckily there were plenty of free tables inside the restaurant. It was very noisy as there were lots of people at the bar (from a conference that was taking place). The food was relatively good. However the chips were so boiling hot, we had to leave them for about 15 minutes. The service was excellent .

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  35. OpenTable Diner

    Warwickshire

    3 reviews

    5.0

    3 reviews

    Dined on 24 September 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Second time here, it was busier today and the atmosphere was just lovely! Thank you so much again 10 out of 10 xx <3

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  36. OpenTable Diner

    Bedfordshire

    1 review

    4.0

    1 review

    Dined on 17 September 2022

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4
    Lovely setting and decent food but thought the menu was a little limited and they were clearly understaffed as many places are at the moment. Good for a spot of lunch but there are other options in town.

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  37. Enjoyfood

    London

    3 reviews

    1.0

    3 reviews

    Dined on 1 September 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We arrived to find that there wasn’t a table reserved for us. There was also a very big noisy group at the bar. It was impossible to get near enough to say that we weren’t staying and would like to cancel the booking. So we left. We have eaten on the terrace on another occasion recently and it was very good.

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  38. johns

    Warwickshire

    2 reviews

    2.0

    2 reviews

    Dined on 28 August 2022

    1. Overall 2
    2. Food 5
    3. Service 3
    4. Ambience 2
    5.75 a pint of Stella. Staff added 10% service charge on top. (I queued to be served and took my drink back to my table) 6.33 a pint in total

    1 person found this helpful

  39. SoniaB

    Mexico City

    3 reviews

    2.0

    3 reviews

    Dined on 28 August 2022

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    Hice una reserva esperando comer en un restaurante, pero resulta que a esta hora solamente hay servicio en el bar. Terminamos comiendo del menú reducido del bar, siendo atendidos por los bar-tenders (muy amables, pero pues no son meseros de restaurante). La comida francamente...ni buena ni mala. Deberían corregir los horarios para no hacer reservas antes de las 17:00 cuando abre el restaurante.

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  40. JaneM

    Warwickshire

    4 reviews

    5.0

    4 reviews

    Dined on 22 August 2022

    1. Overall 5
    2. Food 2
    3. Service 5
    4. Ambience 5
    Excellent service. Welcomed by our waiter Sam who was so pleasant and friendly, nothing was to much trouble for him. He’s a real asset to your team. The food selection was limited and the main course came out before we’d finished our starters so perhaps a little to efficient. The ambience and surroundings were lovely.

    1 person found this helpful

FAQs

Riverside Restaurant & Terrace at Crowne Plaza Stratford-Upon-Avon is rated 3.3 stars by 156 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 2 times today
Google Map for Riverside Restaurant & Terrace at Crowne Plaza Stratford-Upon-Avon

Bridgefoot, Stratford-upon-Avon, Warwickshire CV37 6YR

Dining areas

Additional information

  • Area
    Stratford-Upon-Avon
  • Hours of Operation
    Daily 12:00–21:00
  • Price
    £25 and under
  • Cuisines
    British, Contemporary British, Bar / Lounge / Bottle Service
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Take the hassle away with our onsite car park, 350 on site self parking spaces. The car park is monitored by Parking Eye, you will be required to register your car with one of the crew or at the pay station to avoid fixed penalties, on arrival. Complimentary parking will be offered with a minimum spend of £15 on the Riverside Terrace
  • Payment Options
    Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Beer Garden, Cocktails, Full Bar, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Wheelchair Access, Wine
  • Phone number
    01789 279988
  • Catering
    British Cuisine Bar Menu available daily <br /><br /><br />
  • Private party facilities
    Fancy something different? Speak to one of the crew about our TIPI packagesOur awesome TIPI provides a fantastic way to enjoy our gardens and eat al-fresco, whatever the weather. Warm up next to the fire pits on those colder daysOur TIPI seats upto 8 people and is available to hire for private events.
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  • Terms of Use
  • Impressum
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