Roots Handmade Pizza - Second City

4.4
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24 reviews
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$30 and under
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Pizzeria

Top tags:

Casual
Pre/post Theatre
Quad Cities style pizza, scratch-made comfort food, 100+ all-Midwestern beers, customizable salads with fresh ingredients, house-made pastas, great desserts and more.

Roots in Second City has a 16 seat bar with 20 drafts on tap ranging from your favorite stand-bys to hard-to-find brews.

For event inquiries, visit our website - Rootspizza.com or email Mayra Niera at mneira@thefifty50.com

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What 24 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.4
service
4.3
ambience
4.2
value
Noise · Moderate
95% of people would recommend it to a friend
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MM
MMD88
Cleveland
2 reviews
Dined on 22 February 2020
Overall5food5service4ambience5

This was my first time going to the Old Town location of Roots and we loved it just as much as we've loved other locations! The garlic monkey bread is a must, and the chef's specials were AMAZING (albeit a bit pricier than the other pies on the menu). I have a feeling I will be craving the French onion soup pizza I had for months to come.

Roots Handmade Pizza - Second City
Responded on 26 February 2020

Hi MMD88, Thank you for your kind words and for coming in! We love the Le Bouchon pizza and all of the Chef series! Hope to see you soon!

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OT
OpenTable Diner
Chicago
1 review
Dined on 21 February 2020
Overall5food5service5ambience5

We love it!

Roots Handmade Pizza - Second City
Responded on 26 February 2020

And we love you! Thanks for coming in!! Cheers, Eric Fritzsche GM Roots Pizza

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JS
JessicaS
Washington DC
1 review
Dined on 21 February 2020
Overall5food5service5ambience5

Great food, and ambiance. Our waitress was helpful in serving a group. Great service. Mozzarella sticks are awesome! Pizza was so good and we liked how we could do half and half of the specialty pizzas.

Roots Handmade Pizza - Second City
Responded on 26 February 2020

Hi Jessica, Thank you for your wonderful words! We love our mozz sticks as well!! Hope to see you soon!! Cheers, Eric Fritzsche GM Roots Pizza

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DC
vipDavidC
Chicago
8 reviews
Dined on 18 February 2020
Overall4food4service4ambience4

Great stop for dinner before Second City show...mozzarella sticks are a must! Great menu and pizza was very good.

Roots Handmade Pizza - Second City
Responded on 21 February 2020

Hi David, Thank you for your kind words! I love our Mozzarella Sticks more than any human should! Stop to try our new chef series pizzas, they are delicious! Have a great day. Cheers, Eric Fritzsche GM Roots Pizza

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ZB
ZachB
Chicago
2 reviews
Dined on 15 February 2020
Overall5food5service2ambience4

Best motz sticks in town (maybe anywhere?) and the Pizza is very unique as well. Must try if you are sick of traditional pizza joints

Roots Handmade Pizza - Second City
Responded on 21 February 2020

Hi Zach, Thank you for you for your kind review! We certainly love our pizza and our new chef series pizzas that are all pretty darn delicious!! Hope to see you soon! Cheers, Eric Fritzsche GM Roots Pizza

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E
vipElizabeth
Chicago
13 reviews
Dined on 10 February 2020
Overall4food3service5ambience3

It was very positive and our waiter was SUPER NICE!!!! We have been numerous times and it’s always a positive experience.

Roots Handmade Pizza - Second City
Responded on 13 February 2020

Hi Elizabeth, Thank you for your kind words! We love our staff here! Hope to see you soon! Cheers, Eric Fritzsche GM Roots Handmade Pizza

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J
Judichicago
Chicago
9 reviews
Dined on 1 February 2020
Overall1food3service1ambience2

I came in and the desk person was on the phone for over 5 minutes. No one offered to say hello or help me. When I finally got seated with my friend who had arrived earlier, no one talked to us. The noise level was very loud; there were way too many children and before anyone could talk to us, we left. No one asked why or offered to move our table. We did not eat there, nor would I go back.

OT
OpenTable Diner
Chicago
1 review
Dined on 14 January 2020
Overall5food5service5ambience5

Different pizza than standard Chicago (the best), very good. Worth trying.

OT
OpenTable Diner
Chicago
1 review
Dined on 11 January 2020
Overall5food5service5ambience5

Delicious as always! We stayed for drinks afterwards and
our Bartender was very knowledgeable and super friendly.

MK
MelissaK
Chicago
3 reviews
Dined on 10 January 2020
Overall5food5service5ambience5

We love the original Roots on Chicago so the one on Wells was a little disappointing just because of the traffic and the layout. It is a bit more awkward but still the same great food. Our server was super friendly and able to help meet our needs as well bc the app hasn’t been working. I think we will still make the trek to Chicago Roots because of the feel.

B
vipBari
Chicago
25 reviews
Dined on 31 December 2019
Overall5food5service5ambience5

Roots was awesome! We had an Indian-inspired pizza which was delicious. We will be back!

Roots Handmade Pizza - Second City
Responded on 3 January 2020

Hi Bari, Thank you for your kind words and delightful review! We are pretty darn fond of all of our specialty pizza's! We might have a few more ones to announce soon so stay tuned! Cheers, Eric Fritzsche GM Roots

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c
chitowngirl
Chicago
5 reviews
Dined on 29 December 2019
Overall4food4service4ambience4

Their mozzarella sticks were on point! pizza was alright, I didn’t feel like it was anything to write home about.

BM
BarbM
1 review
Dined on 20 December 2019
Overall4food4service5ambience5

Pizza was good, but the crust was a little too tough to chew.

c
vipckop
Chicago
4 reviews
Dined on 1 December 2019
Overall5food5service5ambience4

Best mozzarella sticks anywhere. Food just as good as Chicago location - though we missed watching the kitchen make the pizza dough!!

Roots Handmade Pizza - Second City
Responded on 4 December 2019

Hi Ckop, Thank you so much for your kind words and review! We couldn't agree more about our Mozzarella Sticks! Hope to see you soon! Cheers, Eric Fritzsche GM Roots

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JB
vipJulieB
Chicago
12 reviews
Dined on 16 November 2019
Overall3food2service4ambience3

I would recommend it as the location and ambiance are great for a casual outing. The pizza was not good as it was not cooked enough and the dough was bad. I was surprised. I will try pasta next time.

C
Chifoodie82
Chicago
20 reviews
Dined on 10 November 2019
Overall4food5service4ambience5

We’ve been to the other locations in the past and always really enjoy the food. This time was no different. The food was delicious. Unfortunate, we waited almost an hour for our entrées. The manager was super sweet and apologetic and compared one of our entrees. So the service was great but the wait time was a not long.

AO
vipAllisonO
Chicago
13 reviews
Dined on 2 November 2019
Overall5food5service5ambience5

Surprised us with remarkable brunch pizzas! Great beers, great service. We’ll be back again soon!

Roots Handmade Pizza - Second City
Responded on 12 November 2019

Hi Allison, Thank you for your kind words and for coming in! Hope to see you soon! Cheers, Eric Fritzsche GM Roots

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ML
vipMandieL
Chicago
13 reviews
Dined on 31 October 2019
Overall5food5service5ambience4

Tried Roots with some friends and it far exceeded our expectations! Amazing add to the neighborhood. Have already gone back and tried their brunch - it was great, too! Go get the pizza.

NF
vipNasoFr
Chicago
4 reviews
Dined on 5 October 2019
Overall3food3service2ambience3

Quality has suffered from when there was just the one original location. The waitress was not knowledgeable about the ingredients. She even charged me for an item I didn't order and her excuse was I didn't know how to take it off the bill. Overall I was disappointed.

OT
vipOpenTable Diner
Chicago
3 reviews
Dined on 4 October 2019
Overall5food5service5ambience4

Delicious food, great service! Mozzarella sticks are a must. Pizza was great! Our server Malcom was wonderful. A great Friday night at our new neighbors.

Roots Handmade Pizza - Second City
Responded on 12 October 2019

Thank you for the great review! I agree that the Mozz sticks are a must! They are my favorite item on the menu. Thank you for welcoming us to the neighborhood. Please come see us again soon! Thank you, John Aldape Partner

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OT
OpenTable Diner
1 review
Dined on 3 October 2019
Overall5food5service5ambience5

Amazing experience and great food!

Roots Handmade Pizza - Second City
Responded on 12 October 2019

Thanks you for the amazing review!

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OT
OpenTable Diner
1 review
Dined on 30 September 2019
Overall5food5service5ambience5

Great pizza, awesome beer list and friendly service. Couldn’t ask for a better neighborhood spot!

Roots Handmade Pizza - Second City
Responded on 12 October 2019

Thank you for the great feedback! We're thrilled to be open in this neighborhood. Please come see us again soon! Thank you, John Aldape Partner

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AN
AndyN
Chicago
1 review
Dined on 30 September 2019
Overall5food5service5ambience5

Must try cheese stix and pizza is great. very nice selection of tap local beers!! neat looking venue!!

Roots Handmade Pizza - Second City
Responded on 12 October 2019

AndyN, Thank you for the 5 star review! I'm glad you enjoyed the mozzarella sticks and the pizza. I'm a huge fan of the rotating local drafts as well... Please come see us again soon. Thank you, John Aldape Partner

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AA
AmandaA
1 review
Dined on 29 September 2019
Overall5food5service4ambience5

This might just be my new favorite roots locations!! Same great food and service but now in a great new location close to lots of nearby attractions.

Roots Handmade Pizza - Second City
Responded on 12 October 2019

AmandaA, This is my new favorite Roots location too! Please come see us again soon! Thank you, John Aldape Partner

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FAQs

Roots Handmade Pizza - Second City offers takeaway which you can order by calling the restaurant at (312) 210-7788.

Roots Handmade Pizza - Second City is rated 4.4 stars by 24 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.