This restaurant is an object lesson on how to get it right. As soon as I walked in I was struck by the pleasant and understated decor, the subdued lighting and the convivial atmosphere. Although our visit was in the midst of various lockdowns this situation was not reflected in the service which was excellent. The staff were attentive but discreetly so. The food was quite simply the best Indian cuisine I have tasted. That chef is obviously a master of his (or her) craft. The entire evening was a very enjoyable experience and we were made to feel very welcome. I will definitely be returning. The food is priced according to the quality and so although it may be slightly more expensive than the average, it is not extortionately so and I felt that the prices are entirely justified.
The best curry service was a lovely evening after a second lock down and we will be back very soon x
Fantastic service and food, best Indian around by a mile
Love this place, but rushed at the end but that's due to the early closing due to covid, can't wait until we can go again
Always excellent food and well looked after by Mo!
We have used Ruby's at New Town Road since they started there and the food has always been very good, the food at the restaurant was fantastic and very enjoyable,
The only thing that spoilt the evening was everyone was sitting to close for Covid,
We felt very unconfutable being that close, I think at least 2 if not 3 tables should have been removed to make it safe, we also think the service was not as good as it could have been.
The food was absolutely amazing and the atmosphere was warm and welcoming. However, we do feel at times there could have been a bit more communication from the staff consider restaurant settings have changed a lot these past few months and we weren't sure how the menu system worked until we saw on the table.
Excellent service and food was amazing as always!
We went along for dinner on Sunday to celebrate a family birthday - I mentioned it was a birthday celebration and they decorated the table and made it very special for us - the food was amazing as usual and I’d definitely go back again - great cake for money too whilst they’re doing the eat out offer of £10 off per person
Food incredible as always. A bit slow to take our order but they were busy. We had to ask for another round of drinks. The waiters are all lovely and engaging though.
The best Indian in Bishop's Stortford!
Fantastic food and service and they even continued the eat out discount!
Would have happily paid full price though
No social distancing whatsoever, and and players from BSFC celebrating a win which was nice to see. But they was extremely loud and disrespectful by not wearing masks when leaving their table. The owners/waiters of the restaurant let this happen. It made diners feel uncomfortable.
Beautiful restaurant, exceptional food and Brilliant staff. First time I have tried Ruby’s but it certainly won’t be the last. Really enjoyed the whole experience and couldn’t recommend more. FANTASTIC!
Good service, lovely ambience the staff were so lovely & the food extremely fresh. Nothing was too much trouble huge well done Ruby’s I’ll be back soon 😀
Lovely food and atmosphere would definitely recommend if you want to have a special meal
I love Ruby's for a takeaway, their food is always amazing, and this was the first time I've eaten in. Really disappointing in terms of service - we had a drinks order taken and then our food order, both of which took a while, but then we had no further attention at all. We wanted more drinks but there was no waiting staff around to catch their attention and no-one came to us, and there was no offer of dessert or anything else. I'd try again just to see if we were unlucky, but very disappointed especially as I'd recommended it to one of my party who was visiting the area.
Excellent service and food
Perfect meal, fantastic food and service
Food great but service was slow and they missed a drinks order. OK but nothing to write home about
Venue was nice and service was good.
Heard good things about the food but wasn’t blown away.
Not the cheapest but would go again.
Excellent quality of food and service in a pleasant setting.
We went for my birthday and also a catch up. The food was incredible and we will definitely go back
myself and my husband met with our son and his wife for a very long awaited meal out together and all of us thoroughly enjoyed our individual meals we all agreed that the naan bread was the best that we have eaten anywhere
service was wonderful and very comfortably distanced from other diners
we are new converts to this restaurant and will be going back on a regular basis
Meal lovely but had to rush at end as our table was at 8pm and the new rules meant we had to be out by 10pm so was a shame.
Lovely food and attentive staff
Waited over 45 mins for my table and then one hour for food. Two things missing from my order. A stressful experience. Clearly take away Orders are more important sent than those sitting at tables.
This was an ok experience without being fully what we hoped. I went with my wife so just the two of us - the service was certainly better and more attentive if you were in a bigger group. The food was ok but long gap between the two main courses so mine was getting cold. It was very busy tho being 7.30 on a sat evening
Food was fine but no social distancing, waiters only partly wearing masks and way too many seats.
I would not go back.
The food was gorgeous and really enjoyed it. the satff were very attentive and made sure we had a lovely evening. We would definately come again. and by doing the eat out to help out on a Sunday made it even better if you are on a budget
It was good despite having to wait 15 minutes for our table. Not easy to socially distance with other groups waiting too. I couldn’t see any hand sanitizer on entering the restaurant although I may have missed it. But, the service was wonderful, the food delicious too.
Best curry house in Bishop’s Stortford. Great food and service!
Reception into restaurant good. Cocktails to start were fab.
Took a while to get waiters attention to order food. Food choice excellent. Food quality excellent.
Hard to get more drinks through the meal as staff very busy.
Not much evidence of social distancing being out into practice.
The welcome and service is wonderful. The restaurant is beautiful and clean. The food is delicious. I had a lovely evening there with my partner.
Good quality food, and decent portion sizes, staff really helpful and friendly. We had a lovely meal.
Always wonderful food at Ruby's with such a wide and varied choice on the menu. Absolutely delicious.
The food at Ruby's is absolutely delicious! We tried some new dishes this time, and they were excellent! Booking through Open Table was very simple, with instant confirmation. A good time was had by all!! Definitely go again.
Best curry I have ever had and the service is amazing!! Highly recommend!!
Decided to go for the curry which would suit a korma/chicken tikka lover.. i don't know any korma or tikka fans who would enjoy that at all. Massive disappointment.
Fantastic food and great service. There was a deal meaning we had a bottle of wine for free, making this a great value meal. What’s not to love?
Perfection , was amazing food couldn’t fault it , will go back again
Delicious food and attentive service. Was quiet in a Thursday night as it was still in the eat out to help out scheme.
Ruby's does offer delivery in partnership with Just Eat.
Ruby's is rated 4.5 stars by 305 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.