This restaurant added safety precaution details

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Rumours

4.1
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33 reviews
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£26 to £40
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Global, International
Our beautiful restaurant on Heddon street is a new, inclusive all-day dining destination serving globally-inspired plates from sunrise to sunset. Taking influence from the melting pot of cultures in London, Rumours aims to bring people together - whether that’s colleagues, friends, family or partners - into a sociable hub where socialising, eating and drinking are the orders of the day.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
What 33 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
3.7
service
4.1
ambience
3.7
value
Noise · Moderate
65% of people would recommend it to a friend
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VM
VMK1
1 review
Dined on 1 August 2020
Overall5food5service5ambience5

great atmosphere, good shisha & cocktails and the staff were so nice and helpful, definitely would recommend to anyone

AB
AllanB
1 review
Dined on 23 July 2020
Overall5food4service5ambience5

Strange times to be dining. I had booked inside but it was a nice evening and I was easily switched to outside (under canvas cover). Immediate excellent service and great explanation of COVID-19 regime which was very sensible. Liked their no menu menu and with a quick scan on QR code had it. Menu slightly limited but a decent enough choice and when we were served it it was very nice. Attentive staff throughout and thought their thought through and thorough safety regime would have reassured all but the most concerned. In more normal times I guess this is a young persons place however as an older party we were made very welcome. We had an excellent time.

c
collins
Manchester
9 reviews
Dined on 20 July 2020
Overall5food5service5ambience5

Great staff , super friendly. Food took a while but the shisha came really quick. Location is very convenient, just off Regent Street near Zara home so expected the price on the higher end. Love the deco as well the place is super cute.

S
Sofia
1 review
Dined on 10 July 2020
Overall1food1service1ambience1

Upon arrival ready with my reservation I asked if it was possible to sit outdoors or move when it becomes available. Was told 'AS you can see for yourself it's impossible' with the worst attitude. Then when seated indoors, asked for ID and then took 20 minutes to give a menu because server was too busy chatting with co-workers. Even table next to me had to walk to them personally to get their attention. Overall demeanor was bad and ambience horrible because of it. When finally asking for our order I told him we're leaving and he just took our menus again without saying anything. Unless you look rich, they will act uninterested here.

MA
MuhammadA
1 review
Dined on 6 March 2020
Overall4food4service4ambience4

Pricy and closing time should be changed to 1am on weekends at least.

OT
OpenTable Diner
London
7 reviews
Dined on 6 March 2020
Overall5food5service5ambience5

Lovely place, charming waiting staff.

c
caasmith
1 review
Dined on 29 February 2020
Overall2food3service1ambience2

The good was nice but the service was poor and very disappointing.

OT
OpenTable Diner
1 review
Dined on 14 February 2020
Overall5food5service5ambience5

We where late , they where very understanding . We had a good table . The prices where Great . Beautiful scenery . It was a wholesome experience .

G
Gigixo
1 review
Dined on 2 February 2020
Overall4food3service4ambience4

Pretty restaurant with lovely decor but average food. The pancakes were very disappointing; tasted stale but the turkey pesto croissant was fantastic. Service was quite good too.

TW
TajW
1 review
Dined on 25 January 2020
Overall3food3service4ambience5

Came her for lunch with a group of friends, saw how great the food and cocktails looked on Instagram. The decor is really cute and bang on trend but our food took ages to arrive, and was rather luke warm. We all ordered cocktails but they didn’t look nothing like the Insta pics which was quite disappointing. Overall the service was very good and they made us feel extremely welcome.

OT
vipOpenTable Diner
London
1 review
Dined on 25 January 2020
Overall5food4service4ambience5

Really enjoyed the decorations, the choice of food is great, and original
Really liked it

AK
AmanK
Birmingham
8 reviews
Dined on 21 December 2019
Overall4food4service5ambience4

Great service and setting just off regent street. Staff were all very polite and accommodating. Food was delicious, outdoor shisha and drinks were great however service was more slower outside and price for a shisha I did find a bit expensive. Could do with more vegetarian options on the menu, but the ones available were great.

J
Janice
London
3 reviews
Dined on 8 November 2019
Overall5food5service5ambience5

Good shisha

1
1234
1 review
Dined on 6 November 2019
Overall2food4service2ambience1

The restaurant was freezing both doors were open and the staff were more interested in serving people drinking and smoking outside

OT
OpenTable Diner
London
1 review
Dined on 3 November 2019
Overall5food5service2ambience5

Takes a long time to get drinks!!

JP
JoP2
London
1 review
Dined on 30 October 2019
Overall5food5service5ambience4

My friend and I ate here this week for the first time. The food was original and delicious: Artichoke chips with guacamole; gnocchi, wine and soft drinks. The service was efficient, the staff friendly and with 'Women's Wednesday' we were delighted with the discount!
We will certainly be returning to Rumours – highly recommend.

OT
vipOpenTable Diner
London
2 reviews
Dined on 22 October 2019
Overall5food5service5ambience5

Great atmosphere, great food and great service

M
Madeleine
1 review
Dined on 22 October 2019
Overall4food4service5ambience4

Amazing venue, good service, and pleasant experience. Food was overpriced though, and the portions were quite small. You would have to spend +20€ at lunch to be full. Definitely recommend checking out the downstair area whilst there, it was the highlight of our visit!

A
Allie
1 review
Dined on 12 October 2019
Overall1food1service1ambience1

We arrived at rumours just before our booked time and were told the restaurant didn't open until 1pm (We had a confirmed booking for 11:45 and the website clearly states 11am as the opening time). They were still putting out tables and although the one member of staff was very apologetic (there was no manger available to talk; they hadn't turned up), its really not acceptable to have a booking confirmed by the restaurant to then turn up and be turned away with no offer of reimbursement or offer to find us another booking elsewhere especially as we had travelled in from outside London to eat at rumours. We were then left to find another table on a busy Saturday elsewhere. It's completely unacceptable to not have been notified that the restaurant needed to open later/change our time before turning up.

A
Alex
1 review
Dined on 15 September 2019
Overall1food5service1ambience2

Worst restaurant management I have ever encountered. I rang in the morning to change the booking from 6 people to 9. This was confirmed on the phone, but when we arrived they hadnt sorted a table for 9. When we asked about this they said, they could add another chair...? We had had the menus for half an hour and then were told that they had to check whether they were serving the brunch or lunch menu. This should have been clarified before we had menus. We ordered olives for the table which never arrived and when we asked they said they didnt have any. 6 of the 9 meals arrived, (despite the fact we all ordered the same two meals). We had to prompt the manager that we had 3 meals missing, and he then asked us what we had ordered and they didnt arrive for another 25 minutes. As a table of 9, sat for an hour and half, we were only asked about one round of drinks. One of the drinks was forgotten and when finally made was left sat on the bar so long that my friend went to go pick it up for himself. The staff could not have cared less about the service, and all seemed to be a little spaced out, and the manager in particular is way out of his depth. I would not return if you paid me and would strongly advise anyone else to avoid this place.

FL
FoodieLondon
London
6 reviews
Dined on 14 September 2019
Overall1food1service1ambience1

A friend and I travelled from outside of London to come here. I booked a week in advance. When we turned up, there was a private event going on and it was heaving with people, we weren’t allowed in. Thus, a wasted journey which ruined our day. Rude waitress who did not even offer us a table and just went back to the event. Would not recommend to anyone!!!

N
Notherefortheinsta
1 review
Dined on 14 September 2019
Overall1food1service3ambience1

We booked a table but when we arrived was told an event was taking place, so we have to sit outside - the website said nothing of any event on the day which was a bit annoying. The food was very average, my friend's food had hollandaise sauce on it (allegedly) but it resembled something close to melted butter. Another friend had the French toast but honestly it was something closer to fried cake. I had the salmon on brioche but it was actually regular bread, definitely not brioche. It's a pretty place and perfect for an insta but everything else is sub-par.

GM
GregM
1 review
Dined on 6 September 2019
Overall2food4service1ambience3

Disappointing visit. Went for a birthday event, service was poor/non existant. Only time we saw a waiter is when we called one over, no checking if wanted more drinks, if the food was ok etc. Starters came out so late it was served with the main course. The only waiter we had was actually a bartender so credit to him, unfortunately he was lost with the whole evenings processes. Food is overpriced for what was served. Atmosphere is ruined by “influencers” taking pictures with a cocktail and salad

OT
OpenTable Diner
London
1 review
Dined on 28 July 2019
Overall4food4service5ambience4

We attended for a friend’s get together brunch. The food was good, price is quite standard for a brunch place and the service was very good. The waiter was very accommodating to substitutions such as whipped cream for ice cream.

Would recommend!

TL
TommyL
London
1 review
Dined on 22 July 2019
Overall5food5service5ambience5

Excellent food and cocktails list - loved the kale salad!, good selection of cigars on the terrace. Thank you guys. Great place for a pre-club with drinks.

OT
OpenTable Diner
London
13 reviews
Dined on 18 July 2019
Overall3food3service3ambience4

Lovely new restaurant in Heddon Street. We liked the vibes and the ambience. The decor is amazing.
Could do with a quicker service though, as the food and drinks took a while before they came.
But staff nice and polite. Would definitely go again.

OT
OpenTable Diner
London
2 reviews
Dined on 18 July 2019
Overall3food3service1ambience2

Went here for an early dinner with a friend , starters were actually

N
vipNadine12345
London
1 review
Dined on 17 July 2019
Overall2food3service1ambience4

A bit meh, expensive and seems you are paying more for the decor than anything else. One person's food came out after everyone else had finished with very little concern from the restaurant.

s
stitch
1 review
Dined on 15 July 2019
Overall2food4service3ambience2

was not advertised as a hookah lounge. we were getting sick from all the smoke. would not of made a reservation if we had known.

GT
GaiaT
London
1 review
Dined on 14 July 2019
Overall3food2service5ambience2

It’s a cute place for a drink but the food is way overpriced for the quality and quantity you’re getting. Moreover, they should separate the smokers from the non-smokers.

Rumours
Responded on 28 July 2019

Hi I am very disappointed that Rumours restaurant did not live up to our 5* expectations . Please send me an email to discuss this matter further Cillian@rumoursmayfair.co Cillian

Report
OT
vipOpenTable Diner
London
2 reviews
Dined on 12 July 2019
Overall2food1service1ambience1

Beautiful location and restaurant.
Food : poor taste , and overpriced
Service : very slow

A
Addy
1 review
Dined on 20 June 2019
Overall5food5service5ambience5

Outstanding service
Food was presented well and delicious.
I love the pink colour and the flowers inside really made this venue a perfect addition to Heddon Street.

Will definitely come back again and again

CL
CillianL
London
1 review
Dined on 17 June 2019
Overall5food5service5ambience5

This seems like the new hot spot in London. Food was delish.

FAQs

Rumours is rated 4.1 stars by 33 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.