We had a great experience the previous week dining as a couple and we were hoping we had found our new "go-to" Italian restaurant in the Worcester area, so we decided to try it again with friends. The food was great, as it was the prior week, but the service was not good, which significantly impacted our experience. After our food was delivered to the table, one of us requested additional cheese. After waiting for some time, we eventually flagged down the server who brought the cheese. They indicated they had asked someone to bring it. but clearly did not follow up. At this point it was well into our meal. In addition, when the cheese arrived the same person requested a soft drink, which was not brought until we were done eating and requesting the check, so it was no longer needed. It is not a big enough restaurant that the server should lose track of the tables, especially when there were minimal requests. I would consider eating here again, but the food is only part of the experience and we will continue to look for a "go-to" Italian restaurant that consistently delivers amazing food and service.
The monthly wine promotion with free glasses was exceptional. Food, as always, was wonderful.
The food was excellent ☺️. Our waitress was very attentive. Over all a very good experience we will be going back soon.
Excellent food, great menu, tremendous service, and a truly interesting dining atmosphere. We will be back for certain and I would highly recommend this restaurant.
Table was immediately available upon our arrival. All staff taking Covid precautions and greeting was warm and inviting. The table was distanced appropriately and ambiance was very comfortable. Food was outstanding.
Our server Emily was great and met all our needs promptly . She was knowledgeable and friendly. Owner Ed
Russo was a welcome presence and runs a top notch restaurant. Highly recommend this place .
Great food and service! Have been a few times and never been disappointed.
Russo's was awesome. Every single person that we met there was friendly and welcoming. Our waiter - Johnathan - was great. The food was terrific, and I would not hesitate to order any of the same dishes all over again (veal parm, veal marsala, chicken saltimbocca, meatballs, fresh pasta). We will go there agains soon.
Russo is our favorite Italian restaurant. The food is delicious, service is exceptional and the ambiance is perfect.
The food was amazing and the service was perfect. Homemade pasta was so yummy! Such an attentive and accommodating staff. I can’t wait to go again.
This was our first time here and we had no expectations. Our server was one of the best we have ever had. The food was spectacular. We now have a new favorite place to eat!
Food and service was excellent. Portions were large. 5 stars
Our waiter was fantastic and very attentive! Kudos to him. Our food was exceptional. We will return!
Fantastic service! Love the cozy feeling of this restaurant! We have eaten here several times and it never disappoints.
My wife and I enjoyed our evening out dining at Russo’s. The food and service was excellent. We will patronize again.
Great food. Had the meatballs which were really delicious and husband had the sausage and rabe pasta, also fantastic with a little kick. All pasta is homemade which makes a big difference. We will be back, highly recommend!
Cute place, nice ambiance. Sat in the bar for a romantic dinner date, Amy was awesome! She was very knowledgeable about wines and menu itmes. Loved the wine selection for the month and lobster raviolis melt in your mouth!
Can’t wait to go back, great menu, fresh food, excellent wine list... cool ambience
Fantastic all the way around. A wonderful discovery!
Outstanding service and delicious food! Homemade pasta was incredible!
Amazing fresh pasta! The best around hands down. Recommend to take provisions to go.
The food was excellent. Our server attentive without being overly intrusive. The room was noisy but that was due to other patrons loud conversations.
My wife and I went on a Friday night last week. We started with the fried calamari and it was very salty. The dipping sauces were good though. My wife had the manicotti and liked it. I had the lasagna and it was very soupy, no ricotta or other cheeses were in the layers, it was also very salty, and the pasta was thin and too soft. Not a good dish.
For dessert I had the salted caramel gelato. The caramel and salt were way off balance create more of a burnt tasted. My wife had the cannoli's and they were just okay.
A bit of a disappointment.
The Pork Chops, Marsala Meal, and Polpette were delicious.
Dinner was great and the bartender / waitress was amazing
We thoroughly enjoyed Russo. It was our first time dining at Russo. The ambiance is so relaxing and quaint. You feel as though you are sitting in an outdoor cafe with Sinatra crooning nearby. The service was exceptional. The food - oh yum - was delicious. The chicken parm was the best I’ve ever had. And the salted caramel gelato - we argued over who got the last bite!
It not just a Wednesday night out. It was a dining experience we cannot wait to do again.
Food was on point. Our waitress (unfortunately cannot remember her name) was outstanding.
I had the fried Eggplant and it was delicious
First time eating here, dined outside, everything was perfect !
As always, Russo gave us an outstanding experience, from start to finish. Make sure you start by splitting a polpette and finish with a couple of affogatos and a tiramisu to share—and whatever you order in between will be unforgettable.
The entire experience was wonderful.
Delicious. Great service also!
Delicious! Loved our meal. The cook rocked in preparing our meal of pork chop, veal Marsala and the fried calamari. Kudos to the bartender for mixing a great Negroni. Lovely wine list. Most notable and a topper in the dining experience at Russo is Amy, the server, she was very friendly and attentive.
This was our first visit and we will be back. Everything was excellent: great food, service and price. We left with enough food for another meal. Please give this gem a visit soon!
Lovely restaurant with delicious entrees. The restaurant was not busy while we were there but the service was average at best. Surprised that no bread was offered to enjoy with our cocktails as we waited for our entrees.
This was our first date night out in 6 months due to covid-19 and we were anxious to enjoy a meal not cooked at home and use a gift card we received.
We sat outside, the restaurant is on a busy street so the noise level was at times distracting, however inside seemed to be very peaceful. We ordered the polpette (meatballs) appetizer, they were very good! I ordered the traditional bolognese, it was flavorful and good. My husband ordered the shrimp scampi, the scampi was a bit more buttery than he prefers, but he enjoyed it non the less. We shared cannoli's for dessert which were also good.
Overall it was an enjoyable experience and would visit again.
My son's lasagna was cold, the food was over priced for the quality...the sausages were dry and the red sauce was nothing special.
Get the sausage and rabe in pesto. It was unbelievable. My husband got the salmon and our two friends got the lasagna and chicken/broccoli/ziti. We all basically licked our plates clean. I had been to Russos about a year ago and wasn’t thrilled with my meal (lobster rav) but this TOTALLY made up for it. We ended the night with two espresso martinis each and they were delicious. Highly recommend.
Incredible food. Best Italian I have had in years. My only complaint had nothing to do with the restaurant. Dining outdoors is great....until morons driving like idiots with blaring subwoofers come barreling down the street. The City should help out the restaurateurs by enforcing the noise and nuisance ordinances
Outside dining due to COVID. Food was very good. Service was “so so.” Server brought food, forgot part of one meal, we asked for it and she told us it was coming right out. It never came out and she never checked back with us to ask how everything was or if we needed anything.
The menu was filled with great choices. The staff was friendly and the social distancing aspects were handled very well
The food was as delicious as always. Nicely presented and prompt but not rushed delivery.
Russo offers takeaway which you can order by calling the restaurant at (774) 243-1377.
Russo is rated 4.6 stars by 134 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.