Rüya London

4.5
332 reviews
£41 and over
Turkish
An Anatolian dream!

A contemporary venue, influenced by tradition and the warmth of Turkish hospitality, Ruya offers guests a remarkable atmosphere, vibrant experiences and comfortable surrounds.

Rüya's authentic yet innovative Anatolian cuisine is a combination of flavours – with dishes designed for sharing and socialising, reflecting the true family style of an Anatolian kitchen.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
Screening
  • Sick staff prohibited in the workplace
What 332 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.5
service
4.6
ambience
4.1
value
Noise · Moderate
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OT
OpenTable Diner
London
3 reviews
Dined 4 days ago
Overall5food5service5ambience5

Very good restaurant nicely appointed . Interesting menu plenty to choose from and was delicious . Would certainly return

KP
KamP
London
1 review
Dined on 28 September 2021
Overall1food1service1ambience1

The biggest rip off - went there with high excitement and it was terrible . Tiny portions and extortionate prices - don’t go and waste your time getting ripped off

Z
vipZiad
London
5 reviews
Dined on 22 September 2021
Overall2food5service2ambience3

I Asked for chilli sauce and they charged me £5 for a chilli plate on my bill and if they offer you any sauce they will charge you £1.50 for each one

OT
OpenTable Diner
London
7 reviews
Dined on 17 September 2021
Overall4food5service4ambience5

Great food and ambience. Excellent Sommelier. The food order was rushed.

OT
OpenTable Diner
1 review
Dined on 4 September 2021
Overall5food5service5ambience5

Very nice very tasty

JP
JaanPG
London
17 reviews
Dined on 4 September 2021
Overall5food5service5ambience5

Fine dinning Turkish restaurant with a twist and flare. Absolutely beautiful decor, delicious food and personal service.

G
Guliz
London
8 reviews
Dined on 17 July 2021
Overall5food5service5ambience5

Good, wine and service never fail to please! Quite pricey but hey for special occasions it’s worth it.

LO
LilyO
London
4 reviews
Dined on 16 July 2021
Overall5food5service5ambience5

Lovely meal. Portions are small but very filling! More like Turkish fusion than purely Turkish food. Especially with risotto on the menu :)

SC
SyraC
1 review
Dined on 19 June 2021
Overall1food1service1ambience1

Very disappointing experience, not authentic Turkish at all, food has no taste and is not served great.

I ordered chicken sheesh, and it came slightly undercooked, so obv as it was chicken I mentioned if this could be taken back and cooked properly. They literally took it back and brought back the same chicken I had bitten and now it’s overcooked. My husband ordered steak and this came overdone when he asked for medium, and it comes with no sauces and no steak knife. Everything is very overpriced for what it is. The restaurant was very empty when we went and it was a Saturday evening, so that was also quite surprising. We didn’t eat our food and had two kids with us, we left and had to find another restaurant at such short notice. The waiter offered to take off the service charge but that’s all they offered.

ED
vipEDAS
London
5 reviews
Dined on 12 June 2021
Overall4food5service5ambience4

Food was so delicious and service was amazing, especially Can was very friendly and helpful.
Asking for additional 5£ for chili flakes is a bit too much though.

OT
OpenTable Diner
Berkshire
1 review
Dined on 5 June 2021
Overall5food5service5ambience5

As always Ruya did not disappoint, outstanding food and service

m
vipmuji
London
49 reviews
Dined on 30 May 2021
Overall3food4service5ambience2

Very quiet ,service was excellent but need more of a buzz, pricey for what it is and that probably hits foot flow

OT
vipOpenTable Diner
London
1 review
Dined on 28 May 2021
Overall5food5service5ambience5

Just lovely, food is delicious and great vibe

r
rayman
London
3 reviews
Dined on 26 May 2021
Overall5food5service4ambience4

Great food, good service and good wine selection. Cocktails very good also.
Nice bar area.
Overall very enjoyable.
A bit on the expensive side though for what it is. Could be better value.
Would go back

S
vipSyed
London
13 reviews
Dined on 21 May 2021
Overall3food5service5ambience5

Every dish in the menu is cooked to perfection. With lots of flavour it’s a shame the portions are so much smaller now the prices seem to be more expensive, this is why I have given two different stars for the value but food is very very delicious and the service is one of the best in London

OT
OpenTable Diner
London
1 review
Dined on 15 December 2020
Overall5food5service5ambience5

Was an amazing experience and the manager Richard was extremely helpful. Great experience and a wonderful atmosphere. Looking forward to returning again hopefully not in the so distant future!

Rüya London
Responded on 18 December 2020

Dear Anonymous, Greetings from Ruya London and thank you very much for your amazing review. We are glad to read that you had a great time with us and that you enjoyed the atmosphere. It was a pleasure to have you as our guest and we are looking forward to welcoming you back. Kindest regards, Marjorie Reservation Manager

Report
B
Baadzini
London
2 reviews
Dined on 12 December 2020
Overall5food5service5ambience5

Great food. Drinks took a long time to be served and were slightly overpriced.

Rüya London
Responded on 18 December 2020

Dear Baadzini, Greetings from Ruya London and thank you very much for your review. We are very happy to read that you enjoyed the service, however we are sincerely sorry that the full experience did not meet your expectations and we would like to apologise for that. Please rest assured that following your review, this matter will be discussed internally and the appropriate measures taken to avoid any future occurrence. Kindest regards, Marjorie Reservations Manager

Report
RB
RajB
Birmingham
1 review
Dined on 12 December 2020
Overall2food2service2ambience2

The price and quantity of the food is not justifiable because of the postcode.

Rüya London
Responded on 18 December 2020

Dear RajB, Greetings from Ruya London and thank you very much for taking the time to review your recent experience. We are sincerely sorry to read that the experience was not up to your expectations and we can assure you that, should we have been aware of your discomfort while you were with us, we would have done our utmost to provide you with a suitable solution straight away. Once again, please accept our sincerest apologies. Kindest regards, Marjorie Reservations Manager

Report
MG
vipMunishaG
London
15 reviews
Dined on 11 December 2020
Overall5food5service5ambience5

Great food, great ambience

Rüya London
Responded on 18 December 2020

Dear MunishaG, Greetings from Ruya London and thank you very much for this nice review. We are delighted to read that you had a great time with us and that you enjoyed not only the food but also the atmosphere. It was a pleasure to have you as our guest and we are looking forward to welcoming you back. Kindest regards, Marjorie Reservations Manager

Report
A
vipAdam
London
1 review
Dined on 4 November 2020
Overall3food4service1ambience3

Very bad service - no one to greet us when walking in we had to wait 10 mins for a staff member to come for us to be seated. When needing assistance you had to wait ages for a member of staff. When making a request the staff were like yes okay and then not carrying out the request we asked. They brought us the wrong bill and when I queried the bill they were like it is yours and had to call a different member of staff

OT
OpenTable Diner
London
1 review
Dined on 4 November 2020
Overall5food5service5ambience5

The food is amazing

Rüya London
Responded on 18 December 2020

Dear Anonymous, Thank you very much for this nice review. We hope to have the chance of welcoming you back again soon. Kindest regards, Marjorie Reservations Manager

Report
OT
OpenTable Diner
4 reviews
Dined on 3 November 2020
Overall5food5service3ambience5

I love the food here
The service is a bit slow
But overall good

TD
TeDe
1 review
Dined on 31 October 2020
Overall5food5service5ambience5

delicious Turkish traditional food, we always go there nice atmosphere nice customer service

Rüya London
Responded on 18 December 2020

Dear TeDe, Thank you very much for this nice review. We are very happy to read that you enjoyed not only the food but also the atmosphere and the service. We hope to have the chance of welcoming you back again soon. Kindest regards, Marjorie Reservations Manager

Report
NM
vipNiginaM
London
11 reviews
Dined on 30 October 2020
Overall4food4service5ambience5

Nice service and good food, but overpriced for what it is. Great date spot though

GB
GulsahB
London
1 review
Dined on 22 October 2020
Overall5food5service5ambience5

I came to this restaurant for my 5 year wedding anniversary and the service was absolutely amazing, the food came out nice and hot and very quickly. The waiters were very helpful and me and my husband had a great time. Not to mention that my pulled lamb risotto was delicious! I would definitely be back just for that amazing risotto. :)

OT
OpenTable Diner
London
1 review
Dined on 21 October 2020
Overall5food5service5ambience5

Delicious food

P
vipPreems
London
27 reviews
Dined on 17 October 2020
Overall5food5service5ambience5

Fantastic food! Great service!
The short rib is mouth watering!
Lovely wine!
Great place!

M
Melisa
London
1 review
Dined on 17 October 2020
Overall5food5service5ambience5

Amazing Turkish food with a twist - exceeded our expectations! Lovely venue for an occasion and great service. We will be returning for brunch one day as we were so impressed with dinner

OT
OpenTable Diner
London
1 review
Dined on 17 October 2020
Overall4food4service4ambience4

Great service, great food and fantastic ambiance. We really enjoyed ourselves.

SD
SaraD
London
3 reviews
Dined on 16 October 2020
Overall1food1service1ambience1

Very overpriced for the quality and portion size. Extreme delays in the service, even though it wasn’t that busy and overall a massive disappointment.

H
vipHappy
London
5 reviews
Dined on 3 October 2020
Overall5food5service5ambience5

Excellent , food is excellent and the staff is lovely

OT
OpenTable Diner
London
1 review
Dined on 3 October 2020
Overall5food5service5ambience5

Exceptional all around

OT
vipOpenTable Diner
London
10 reviews
Dined on 29 September 2020
Overall1food1service1ambience1

This is My 5th time to Ruya.

This used to be one of my favourites but how its gone downhill Post the first lockdown. OMG SHOCKING.

For anyone who has not been Ruya it is located in the heart of Mayfair Off park lane. Amazing looking high end venue with a sort of fusion turkish food being served.


This visit had no warm or welcoming feel from the staff they generally seemed uninterested to be working there.

The whole experience was ruined by 2 Major factors

1) A Chef Continuously shouting so loudly and belittling and bullying his junior chefs that we as customers could do nothing else but listen to his outbursts

2) I have No idea what has happened to the extractor system however we left the restaurant with our clothes stinking as if we had just left a curry house in brink lane . Everything needed to be dry cleaned


The food Was good as usual but was just a terrible experience

Would i return again

Probably Not

AJ
vipAliJ
London
3 reviews
Dined on 27 September 2020
Overall3food3service4ambience2

I have had better Turkish food elsewhere in London.

P
Pete
1 review
Dined on 7 March 2020
Overall3food2service2ambience3

I have been several times before however on the most current visit on Saturday even though the restaurant was quite busy the service was not up to standard. I noticed this was not the case just for our table but also the table next to us who ordered tea and it took 30+ minutes to be delivered. Our food which also took 40 mins to arrived was a very small portion for the price charged.

OT
OpenTable Diner
Glasgow
6 reviews
Dined on 4 March 2020
Overall4food5service5ambience3

Food was excellent and service kind and attentive.
Place was sort of empty but it was a working day lunch.
Expensive, but than again is Mayfair London, so it was expected.

OT
vipOpenTable Diner
London
1 review
Dined on 1 March 2020
Overall4food4service4ambience4

I’m a bit disappointed where i mentioned when booking that its my mothers day and i expected them to sing. However they did not even read my comments

r
viproshand
London
4 reviews
Dined on 23 February 2020
Overall5food5service5ambience5

Great meal at Ruya. First time there and will be back.

OT
OpenTable Diner
Dubai
1 review
Dined on 15 February 2020
Overall5food5service5ambience5

They have very good specially the kebab very recommended

AY
AltugY
1 review
Dined on 15 February 2020
Overall4food3service5ambience5

Excellent ambiance .
Very good and friendly service.

Meze and starters are good.

We chose yogurt kebab. This was not a good choice as main course.

Kunefe was at medium quality. Bigger one was marketed as 4-6 people but it is actually suitable max for 3.

Italian wine was good

FAQs

Rüya London does offer delivery in partnership with Deliveroo and Supper London. Rüya London also offers takeaway which you can order by calling the restaurant at 020 3848 6710.

Rüya London is rated 4.5 stars by 332 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.