A contemporary venue, influenced by tradition and the warmth of Turkish hospitality, Ruya offers guests a remarkable atmosphere, vibrant experiences and comfortable surrounds.
Rüya's authentic yet innovative Anatolian cuisine is a combination of flavours – with dishes designed for sharing and socialising, reflecting the true family style of an Anatolian kitchen.
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Sick staff prohibited in the workplace
Very bad service - no one to greet us when walking in we had to wait 10 mins for a staff member to come for us to be seated. When needing assistance you had to wait ages for a member of staff. When making a request the staff were like yes okay and then not carrying out the request we asked. They brought us the wrong bill and when I queried the bill they were like it is yours and had to call a different member of staff
The food is amazing
delicious Turkish traditional food, we always go there nice atmosphere nice customer service
Nice service and good food, but overpriced for what it is. Great date spot though
I came to this restaurant for my 5 year wedding anniversary and the service was absolutely amazing, the food came out nice and hot and very quickly. The waiters were very helpful and me and my husband had a great time. Not to mention that my pulled lamb risotto was delicious! I would definitely be back just for that amazing risotto. :)
Fantastic food! Great service!
The short rib is mouth watering!
Amazing Turkish food with a twist - exceeded our expectations! Lovely venue for an occasion and great service. We will be returning for brunch one day as we were so impressed with dinner
Great service, great food and fantastic ambiance. We really enjoyed ourselves.
Very overpriced for the quality and portion size. Extreme delays in the service, even though it wasn’t that busy and overall a massive disappointment.
Excellent , food is excellent and the staff is lovely
Exceptional all around
I have had better Turkish food elsewhere in London.
I have been several times before however on the most current visit on Saturday even though the restaurant was quite busy the service was not up to standard. I noticed this was not the case just for our table but also the table next to us who ordered tea and it took 30+ minutes to be delivered. Our food which also took 40 mins to arrived was a very small portion for the price charged.
Food was excellent and service kind and attentive.
Place was sort of empty but it was a working day lunch.
Expensive, but than again is Mayfair London, so it was expected.
I’m a bit disappointed where i mentioned when booking that its my mothers day and i expected them to sing. However they did not even read my comments
Great meal at Ruya. First time there and will be back.
They have very good specially the kebab very recommended
Excellent ambiance .
Very good and friendly service.
Meze and starters are good.
We chose yogurt kebab. This was not a good choice as main course.
Kunefe was at medium quality. Bigger one was marketed as 4-6 people but it is actually suitable max for 3.
Italian wine was good
Food is average, you can get better Turkish food in more authentic cuisines in London. Very overpriced and atmosphere is just not exciting or good. Overall disappointing.
Ambience is very good but prices compare to food portion is awful..you pay minimum £30 for main course but you still feel hungry.Because it is extremely small portion they give you..Unacceptable..
Outstanding service. Exquisite food. My new favourite restaurant in Mayfair. I look forward to dining here again.
Love the place and the food was so great
Thanks a lot
This has always been one of my favourite restaurants but i will not go back in a hurry
on my birthday we were running 20 mins late and they called once to see where we were
once we got there they agreed to seat us with just one course - served our food in 20 minutes all at once didn't serve our drinks - and had no one available to help us
on top of the fact that it was my birthday with my family
i would have rather they had turned us away but happy to take our money and give us bad service
Great experience. Will definitely be back. Richard was amazing and took a really good care of us! Thank you so so much
Perfect setting for date night, food was delicious !
I really liked the feel of the place. The food was lovely and we all enjoyed it. Very pleasant and knowledgeable staff. I will definitely return.
Lovely restaurant, great food and good staff . I would go back and recommend to others .
The food was very good apart from few dishes but the waiters are very rude and condescending. I was shocked the attitude of the staff
Far too expensive!!!! And recipes are lacking authenticity. Not sure what happened here guys. Manti was awful. Revani was absolutely rubbish! Aubergines in Imam bayildi were not cooked well...not good!! And £15 per lahmacun?!!! Come on now!!!! What kind of pricing strategy is this???
I celebrated my 35th birthday at Ruya with 7 friends and I was given a private room without me asking. The food was lovely, the service was fast and the ambience was fantastic. I would recommend this to anyone!
Ridiculously expensive and the food quality was average. The lokum was extremely poor tasting. My client also thought the same so we will not be returning.
Fantastic family birthday dinner at Ruya London. Ambience, food and beverage were exceptional and consistently perform above par at both Dubai and London venues. Would have scored exceptional had the service team acted on the birthday celebration noted in reservation and informed to hostess. Won't stop me returning again for a special occasion. Recommend trying the negroni cocktail.
Very average service
Trying to up sell whilst on a date made me uncomfortable offering best wines and champagne to my date.
The food was disappointing
The fish was not good the meat was fatty
Everything they offered as recommendations were the most expensive things on the menu
Too much to improve on
Won’t be going back in a hurry
Great and tasty food. Excellent and attentive service
Highly recommended, excellent service outstanding food. Great experience.
Amazing food. But Turkish tea at £5 is ridiculously expensive. Services could be greatly improved with better staff. Deco and food presentation is the best Turkish outfit in London. Better than Istanbul restaurants.
Thank you and see you soon.
Over priced for very basic flavours plus they will ask you to leave as quick as possible after finishing your meal cause of reservation, I believe when you book a place there should not be a time cap.