Rüya London

4.5
81 reviews
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£41 and over
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Turkish
Top tags:
  • Creative Cuisine
  • Special Occasions
  • Good for a Date
An Anatolian dream!

A contemporary venue, influenced by tradition and the warmth of Turkish hospitality, Ruya offers guests a remarkable atmosphere, vibrant experiences and comfortable surrounds.

Rüya's authentic yet innovative Anatolian cuisine is a combination of flavours – with dishes designed for sharing and socialising, reflecting the true family style of an Anatolian kitchen.
Dining Style
Casual Elegant
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Cuisines
Turkish, Mediterranean
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Hours of Operation
Monday - Friday :
Lunch:
12pm - 2.30pm
Dinner:
6.00pm - 10:45pm
Saturday:
Lunch:
12.30pm - 3.15pm
Dinner:
6.00pm - 10:45pm
Sunday:
Lunch:
12.30pm - 3.15pm
Dinner:
6.00pm - 9.45pm
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Phone number
020 3848 6710
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Smart Casual
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Executive Chef
Colin Clague
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Public Transit
Marble Arch, Bond street, Green Park
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Entertainment
Dj Everyday , Thursdays Life music and Dj
Additional
Bar/Lounge, Chef's Table, Cocktails, Entertainment, Full Bar, Gluten-free Menu, Late Night, Private Room, Wheelchair Access, Wine
What 81 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.4
service
4.5
ambience
4.0
value
Noise · Moderate
85% of people would recommend it to a friend
5
4
3
2
1
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OT
London
1 review
Dined 2 days ago
Overall 1food 2service 1ambience 3

Bad service! After a long wait, we didn’t get what we ordered cz it was sent to another table by mistake

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OT
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Perfect and quick service, amazing food! Must to try.

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OT
London
2 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Great restaurant great team the atmosphere is lovely the food is perfect 👌🏼

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A
London
3 reviews
Dined 6 days ago
Overall 4food 5service 5ambience 4

Great service. Excellent food.

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OT
London
9 reviews
Dined on 7 December 2018
Overall 4food 5service 4ambience 4

Xmas party. Everything is great ex dot tebrikler background music it is annoying as it is not a nightclub....

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R
London
2 reviews
Dined on 6 December 2018
Overall 5food 5service 5ambience 5

Fabulous amazing food and great ambiance. Service excellent

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v
London
5 reviews
Dined on 5 December 2018
Overall 4food 4service 5ambience 4

Great concept as Mayfair does not have anything else like this

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OT
Dubai
1 review
Dined on 4 December 2018
Overall 1food 1service 1ambience 1

I booked a table in ruya for my husband’s birthday, and it was the worst birthday ever ! The waiter brought the cake without lighting the candle and started to light it in front of my husband and he started to sing in the lowest voice ever! It was the worst surprise he was not even surprised. Most restaurants sing birthday in a cheerful way, and they usually have at least 3 waiters to sing not one and in a low voice !!

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M
London
2 reviews
Dined on 3 December 2018
Overall 3food 4service 1ambience 4

Excellent food and flavours, would come here again but with a few suggestions for improvements to the slow service. Atmosphere of the restaurant is also lovely, and perfect for a date night or a family meal.

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OT
London
1 review
Dined on 3 December 2018
Overall 2food 2service 2ambience 4

Müşteri çoğunluğu arap tı servis sunum samimi değildi

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JA
London
1 review
Dined on 30 November 2018
Overall 3food 3service 1ambience 4

Poor service and all the food came at weird times, for example one main course arrived almost straight after starters and the other 2 20 mins later and the other diner had finished

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A
London
1 review
Dined on 30 November 2018
Overall 5food 5service 5ambience 5

The food was very unique. The risotto keshkek was amazing, we ended up ordered 2 portions. The calamari in ‘to ponder’ is delicious and a generous amount. The interior was divine, a fusions of modern and traditional. It was expensive and I wouldn’t splurge here too regularly but it was a good place to spend on an occasion!
The cocktails were fabulous, and they are known for them, I recommend the cocktails. The vibe was fun on a Friday night around 7:30/8pm onwards.

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A
1 review
Dined on 26 November 2018
Overall 2food 4service 1ambience 4

Very unresponsive service. One of my guests had to run and asked for a quick cup of coffee. Ended up waiting for more than 15minutes and the coffee came cold. The staff was very unresponsive and simply didn't approach the table even after eye contact and a nod that they would. Different waiters came to check the already paid bill twice. The bill was provided and then I had to wait for another 10-15 minutes for a card machine despite specifically asking to bring it together with the bill. I have tried my best to smooth out the experience but my guests noticed the level of service and made comments that embarrass me for having invited them to the restaurant in the first place. Very surprised to experience such poor borderline rude service in a brand new restaurant. The food was good but I am afraid this is the last time I am visiting this place as I can't afford to be embarrassed in front of the people I invite there.

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SO
1 review
Dined on 24 November 2018
Overall 5food 5service 5ambience 5

Great atmosphere, fab service and brilliant food although a little pricey.

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B
New York Area
28 reviews
Dined on 24 November 2018
Overall 5food 5service 4ambience 5

Beautiful restaurant and terrific food, but dizzying service that makes you feel like you’re being rushed from your table. Clearly more interested in turning our table over than allowing us to enjoy our experience.

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CO
London
1 review
Dined on 24 November 2018
Overall 5food 5service 5ambience 5

Amazing food, great staff

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c
London
10 reviews
Dined on 23 November 2018
Overall 5food 5service 5ambience 5

Amazing food great for business lunch

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GV
London
1 review
Dined on 15 November 2018
Overall 3food 4service 3ambience 4

Food is very good and waiter are nice. But they rush too much in delivering plates. We had a full dinner in less than one hour.
They filled us too quickly.
Anyway we would recommend Ruya for the food.

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SS
London
2 reviews
Dined on 14 November 2018
Overall 5food 5service 5ambience 5

Expensive, but great food

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SY
London
1 review
Dined on 14 November 2018
Overall 4food 4service 4ambience 4

Very good food very good service
I will recommend to Avery friends

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BI
London
1 review
Dined on 14 November 2018
Overall 2food 1service 4ambience 4

Very expensive restaurant! Great service, but food wasn’t amazing.

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OT
London
1 review
Dined on 13 November 2018
Overall 4food 4service 4ambience 4

all over was good

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SP
London
1 review
Dined on 9 November 2018
Overall 2food 3service 1ambience 4

Good effort in modernising the Turkish cuisine even though some flavour combinations did not marry well. The service was abyssmal as we waited for over an hour for our table with no indication of how much longer we need to wait. When we approached the manager with our dissatisfaction, he showed no interest whatsoever even though we had told him we are trying to celebrate a birthday.

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SM
London
1 review
Dined on 9 November 2018
Overall 4food 5service 5ambience 4

Very good food in a noisy restaurant; we were asked to move to the bar after 2 hours and 15 minutes.

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OT
London
1 review
Dined on 9 November 2018
Overall 5food 5service 5ambience 5

Food was awesome! Great atmosphere!
We loved it!

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M
London
5 reviews
Dined on 8 November 2018
Overall 5food 5service 5ambience 5

We had a great dinner...food was delicious and service and atmosphere was so good. Location is perfect.

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OT
London
1 review
Dined on 7 November 2018
Overall 5food 5service 5ambience 5

Excellent restaurant!!!

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Dubai
11 reviews
Dined on 5 November 2018
Overall 2food 4service 2ambience 3

The service was extremely pushy and disruptive, asking us constantly to order, or to order more, and even calling us "chatty" because we were engaged in a conversation. I don't go to a restaurant to be put under pressure, but to relax!

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JM
London
2 reviews
Dined on 26 October 2018
Overall 1food 4service 1ambience 1

The whole meal was ruined by the assistant Manager reminding us frequently that we had to vacate the table. Half an hour prior to the end of the booking he told us the item we wanted would take too long. Simply awful.

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CM
1 review
Dined on 13 October 2018
Overall 5food 5service 5ambience 5

Charming restaurant, we loved the food, the people and the decoration. WE really enjoyed the place.
Marta was very nice to us. We will go back for sure, and will recommend it to our friends.

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SA
London
1 review
Dined on 12 October 2018
Overall 5food 5service 5ambience 5

Love it ! The food is beyond expectations

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OT
London
3 reviews
Dined on 8 October 2018
Overall 5food 5service 5ambience 5

Amazing food

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TM
London
1 review
Dined on 5 October 2018
Overall 1food 1service 1ambience 1

Very poor value for money. Overpriced and food is very average. Owners are crooks. Tried to overcharge us for wine and add extra dishes we did not eat.

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MA
London
1 review
Dined on 2 October 2018
Overall 5food 5service 5ambience 5

Best kunafa in London, great food specially borek and lahmcun

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OT
1 review
Dined on 29 September 2018
Overall 5food 5service 5ambience 5

Was really nice food with a good service. Also have a nice atmosphere.

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AN
Hong Kong
1 review
Dined on 25 September 2018
Overall 4food 4service 5ambience 5

Fantastic restaurant however sadly you really need to increase your portion a lil more. I had the Wagu kebab not only how small the pieces of meat was but was on the smallest skewer, for what you charge it should be at least 2 skewers!

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JA
London
1 review
Dined on 25 September 2018
Overall 4food 4service 4ambience 3

The restaurant was good , food very good, table of women alongside shouting to be heard over one another not so good

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RC
London
2 reviews
Dined on 22 September 2018
Overall 5food 5service 5ambience 5

Fun atmosphere on a Saturday night. Great sax player.

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J
London
18 reviews
Dined on 22 September 2018
Overall 4food 5service 3ambience 5

This is my 4th time eating at Ruya in the last month. The food is outstanding! The service is in need of some help. Our first evening there the service was outstanding. Each time since, it has not been. I know they are new, and working on it, so I am patient.

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Z
London
16 reviews
Dined on 21 September 2018
Overall 2food 3service 1ambience 4

Ruya is a modern Turkish restaurant in the heart of Mayfair.,My first impression was very good when I first entered the restaurant . The decor and the ambiance is very nice.The menu and wine list is very impressive. I know Turkish cuisine very well as I am originally from Turkey .,Most of the food at this restaurant sound Turkish but it has been changed to Middleeastern and Arabic taste. So it’s not real Turkish food. The portions are very small and the prices are too high . The waitress and waitresses outfits doesn’t suit the concept..The waitresses were dressed like Greek goddesses which we found funny and exeggareated . But what annoyed us most at this restaurant was the rudness of the staff., . We were 4 lady customers eating and drinking and spending lots of money. Despite these we were rushed and reminded 4 times that we have to leave the table at 10.30 because our table is booked for another party at 10.30. When we tried to order the desserts they said that we have to leave the table and we can have the dessert at the bar which we refused..The restaurant was half empty by then and there were other free tables. In the end we managed to have our desserts and noticed that nobody else came to the restaurant after 10 o’clock.The rudeness of the staff to force us to leave the table was unacceptable . What a scheme !!!With this concept ,excellent location , decor and menu it could be a dream Turkish restaurant for me in London. But it was ruined ☹️

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