Santiago's Tapas Cardiff

4.4
275 reviews
£25 and under
Tapas / Small Plates
Santiago's Tapas Cardiff is an authentic Spanish and Cuban restaurant in the heart of Cardiff. Specialising in Tapas, this independent, family run business offers a genuine Latin dining experience. We use the finest Spanish and local ingredients and produce. Come and enjoy the Spanish hospitality at Santiago’s.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
Screening
  • Sick staff prohibited in the workplace
What 275 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.4
service
4.3
ambience
4.3
value
Noise · Moderate
92% of people would recommend it to a friend
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LO
LaurenO
1 review
Dined a day ago
Overall1food2service1ambience1

Unfortunately, apart from the Chorizo with Potatoes, the food was very underwhelming and the "paella" was very dubious as it actually looked and tasted more like Uncle Ben's microwaveable rice!!! Considering the price, the quality of the food was totally unacceptable. The restaurant itself needs a lot of TLC and money spending on it as it looked very run down and unclean. The toilet facilities were absolutely appalling! They clearly hadn't been cleaned for at least a week as there was grot, grime, dust, and hairs everywhere. They don't even have proper toilet facilities in fact, there is one toilet for all customers to use and one next to it for staff only. For the extortionate prices, the hygiene and food quality was completely unacceptable. Would not recommend at all. Avoid. Avoid. Avoid.

SE
SueE
1 review
Dined a day ago
Overall4food5service5ambience4

Waitress was very good although they were very short staffed. Food was great but had to wait for bread and olives and had nearly finished our food.

E
Elizabeth
London
1 review
Dined 3 days ago
Overall3food5service1ambience3

Great food but the service was like something from faulty towers had to wave someone down after 35 minutes to ask if it’s ok for us to order our food 😂 3 times they bring the wrong bottle of wine, ask for the table to be cleared 30 mins after we finished our food, pleasant meal but the staff are lacking training or management, they were very pleasant just unable to do the job

H
Hanne
Bristol
4 reviews
Dined 3 days ago
Overall5food5service5ambience4

Fantastic food, excellent service and easy booking

NH
NickH
1 review
Dined on 26 July 2021
Overall5food5service5ambience5

Great food, excellent setting, staff friendly and helpful. Both tables enjoyed their dining experience and would return for a third time.

TK
TugceK
South Wales
1 review
Dined on 25 July 2021
Overall4food3service4ambience3

We are going to Santiagos since the first week they opened in Cardiff. The food quality was better before pandemic. I couldn’t see the same chef. It could be related to a change in kitchen staff.

EJ
ElinorJ
London
1 review
Dined on 24 July 2021
Overall4food5service4ambience4

The food was delicious! Ive not had paella like theirs for a long while. The staff were great and the overall ambiance of the room was lovely.

Only spoiler was a loud protest in the street. But there was nothing the staff could do for this.

OT
OpenTable Diner
Las Vegas
4 reviews
Dined on 23 July 2021
Overall5food5service5ambience5

Lovely food as always- helpful staff and great atmospere

SG
StevieG
1 review
Dined on 23 July 2021
Overall5food4service5ambience4

Great service with good food.

A poor waitress had an issue with another customer who hadn't kept to their reservation. She handled it brilliantly and kept her calm despite being treated very rudely.

Would definitely recommend.

OT
OpenTable Diner
Isle of Wight
5 reviews
Dined on 19 July 2021
Overall5food5service5ambience5

Yummy food. Friendly staff.

X
Xeniosp
Cyprus
1 review
Dined on 18 July 2021
Overall3food4service2ambience3

Food was good,portions were fine, have had better tapas elsewhere but would still recommend it. Service is slow though to get staf attention.

S
Sinead
South Wales
1 review
Dined on 18 July 2021
Overall5food5service5ambience5

Love this tapas restaurant. Been there a couple of times now.

OT
OpenTable Diner
South Wales
1 review
Dined on 18 July 2021
Overall4food5service4ambience4

So happy this restaurant survived the lockdowns!

Incredible food as always, and cold estrella!!

Only issue was the restaurant wasn’t air conditioned, whe it stated it was on the door….. Stiflingly hot day, which made it a little uncomfortable to eat….

GH
GarethH
South Wales
1 review
Dined on 17 July 2021
Overall5food5service5ambience5

Unbelievable food…it was just like being in Spain. Great friendly service and good value

HL
HelenL
1 review
Dined on 17 July 2021
Overall5food5service5ambience5

Outstanding, never disappoints, from start to finish was top draw

ED
EDJB
South Wales
1 review
Dined on 16 July 2021
Overall5food5service5ambience5

Great food, atmosphere and quick friendly service. Definitely will visit again!

LM
LuizM
1 review
Dined on 14 July 2021
Overall1food2service1ambience2

We reserve a table for 21:00 and we arrived no one tell us the kitchen closes at 21:30 we ordered some food and when we decide to order again the waiter told us tha kitchen was close.
Food was no great paella not fresh

DH
DanielH
South Wales
1 review
Dined on 14 July 2021
Overall5food5service5ambience3

Great little place in the heart of Cardiff’s busy bar / restaurant district. We booked early to avoid disappointment but it wasn’t too busy (Weds night). The staff were very quick and attentive. The best part of the place is the food- we ordered 5 starters from the tapas menu - beef stew, octopus, prawns, croquets and meatballs and each was delicious. Would definitely recommend to anyone staying in Cardiff.

ES
ElaineS
1 review
Dined on 10 July 2021
Overall5food5service5ambience5

Amazing food! Great service! just like being in Spain
Highly recommend

M
Melissa
London
2 reviews
Dined on 10 July 2021
Overall4food5service4ambience5

Slight delay on the food but advised early on and then ready earlier than expected. Fantastic tapas and sangria, would definitely recommend and visit again!

B
Bronwen
1 review
Dined on 10 July 2021
Overall5food5service5ambience5

This was the first time taking our children for tapas and they were not disappointed.
Food and service were excellent. Staff were extremely apologetic about some drunk people outside causing a disturbance, and we hadn’t even really noticed.
Would definitely return

JG
JoshuaG
1 review
Dined on 9 July 2021
Overall1food1service1ambience3

Food took over an hour to come out. We had to leave with only having two dishes, when the rest of the food came out it was poor quality and I refused to pay for it.

E
E123
South Wales
2 reviews
Dined on 9 July 2021
Overall3food5service1ambience3

Second time we have eaten here, fist time it was packed and we had great time and service, this time it was dead and never got asked if we wanted more drink or if our food was ok she clearly couldn’t be bothered massive wait for her to even take our order, we needed more drinks half way through but there was no way of getting them, shame service really let us down food was tasty though and drinks that we did have were lovely

OT
OpenTable Diner
Isle of Wight
5 reviews
Dined on 8 July 2021
Overall4food5service4ambience4

Lovely food. Staff very friendly and attentive.

OT
OpenTable Diner
South Wales
1 review
Dined on 7 July 2021
Overall5food5service5ambience5

Had a fantastic meal, food was just perfect, service great, would recommend to all

SL
SophieL
1 review
Dined on 3 July 2021
Overall5food5service5ambience5

Tapas was amazing. Staff couldn't do enough for us. Will most definitely be returning. Thank you for a lovely evening!

SE
SarahE
South Wales
1 review
Dined on 3 July 2021
Overall5food5service5ambience4

Delicious food with lots of choice and fantastic service.

A
Anysporty
South Wales
1 review
Dined on 3 July 2021
Overall5food5service4ambience4

Booked an outside table for Match day which was held for us despite many people trying to take it. We had 6 different starters and all were very good. Garlic prawns with mushrooms and Tempura prawns were delicious washed down with a really nice Malbec. Staff were very friendly and enjoyed the evening. We will definitely be back here next time we're in Cardiff.

F
Foodlover
South Wales
1 review
Dined on 3 July 2021
Overall5food5service5ambience5

Extremely enjoyable. The food was superb, as was the experience. Very friendly and attentive staff. Thank you very much Santiago’s!

OT
OpenTable Diner
South Wales
1 review
Dined on 2 July 2021
Overall4food5service2ambience3

Food was excellent, but the service was a bit poor. No one double checked how we were getting along. As well we had some tapas to share as a starter and a paella to share as a main. We have to use the same plate for both courses, so I was eating my main in the same plate where I had my starters leftovers. I think the least they could do is at least offer fresh plates. Would definitely return for the food.

L
Lapelirroja
1 review
Dined on 30 June 2021
Overall4food3service3ambience4

The food was okay but over priced for what it is. Service was so so... But my table was cleared whilst I was in the bathroom and we hadn't finished our meal.
I had prawns, peppers & bravas still to finish and they were all gone- worse £8 for 3 prawns is extortion and I only got to eat 2!
We had planned to order more but decided against it.
I drink the house rose to discover it £10 for a large class.

All in all it was nice but I wouldn't go back, there are other places that serve tha same at a more reasonable price point.

Q
Qxty
Derbyshire
2 reviews
Dined on 27 June 2021
Overall4food4service3ambience3

Food was good, service a bit hit and miss. Very friendly and helpful but maybe a little more training.

BS
BrettS
South Wales
1 review
Dined on 26 June 2021
Overall5food5service4ambience4

Booked a table whilst on Cardiff for my partners 31st birthday. The food was great, staff were attentive. Highly recommend this place and would love to visit again in the future.

SR
StevenR
1 review
Dined on 26 June 2021
Overall1food3service1ambience2

Oh how the mighty can fall, previous review of Santiagos was excellent, this time not so. We had booked an outside table. We arrived at the time of booking to note no free tables outside. Gave our names to a perplexed looking Waiter who consulted with a colleague. I could see my name on the system they clearly had not. A table, inside unfortunately, was arranged and we order food was ok apart from the Patatas Bravas sauce which was very 'gloopy' and not very pleasant. We were enjoying our wine and considering Dessert when the Waitress came over and said they needed the table. Then it continued to deteriorate with us feeling hounded out of the Restaurant because of incompetent staff who had missed our booking. Not even the offer of a discount.

E
E123
South Wales
3 reviews
Dined on 26 June 2021
Overall5food5service4ambience4

Great food and drink nice atmosphere really no complaints

S
Samantha
1 review
Dined on 24 June 2021
Overall5food5service5ambience5

The food was excellent and staff were very attentive and friendly!

AW
AW123
1 review
Dined on 23 June 2021
Overall2food3service1ambience4

We were so rushed through our meal sadly. It seemed as though the restaurant was well overbooked beyond what they could handle. We had barely finished our meal before we were asked how long we would be as they had another booking coming in. We had also noticed that another table of friends were actually asked to leave half way through their meal. Therefore clearly leaving their customers completely dissatisfied along with a mountain of food waste which is something I detest greatly. After our food had been taken away were were rushed outside to finish our bottle of wine... all in 15 minutes before they wanted their outdoor table back. Very disappointed with this service. Our food was lovely, however lovely it may have been our experience was not a good one due to how poorly we and the rest of the customers were treated on Wednesday evening.

F
Friendswholunch
Edinburgh
1 review
Dined on 22 June 2021
Overall3food3service4ambience1

The restaurant was very untidy with what looked like gas cylinders sitting in the middle of the room.

JB
JamesB
South Wales
1 review
Dined on 21 June 2021
Overall5food5service5ambience5

Great place, very good quality food, fast and efficient service. Will definitely be back

CJ
ConorJ
1 review
Dined on 19 June 2021
Overall5food5service5ambience5

Food was amazing, staff were amazing and I had a really good time. Can’t wait to come again. Staff were even happy when I sang Sweet child o mine

FAQs

Santiago's Tapas Cardiff is rated 4.4 stars by 275 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.