Sargeant's Mess

Sort by

Filters

1. HD

   HappyDiner

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined on 22 December 2019

   overall5food5service5ambience5

   Lovely meal before visiting the Tower of London. Good for families. Chicken sandwich was delicious.

   Report
2. SE

   SandraE

   London

   2 reviews

   4.0

   2 reviews

   Dined on 17 December 2019

   overall4food4service5ambience4

   Nice atmosphere but disappointed that the tea wasn’t in a pot, instead it was a 3/4 cup of hot water and full fat milk on the side. We asked for a pot of hot water to top them up

   Report
3. AG

   AGNESI

   London

   1 review

   4.0

   1 review

   Dined on 14 November 2019

   overall4food4service4ambience4

   Excellent restaurant for lunch with friends after visiting the Tower of London. There were 8 of us. I had reserved the table before our visit. The service was excellent. Food arrived quickly and was enjoyed by us all. The beetroot burger was a big hit with those of us who tried it. Wonderful view of Tower Bridge from our table. Overall a great place to have a coffee, snack or meal by the Tower of London

   Report
4. LT

   LanceT

   London

   2 reviews

   5.0

   2 reviews

   Dined on 9 November 2019

   overall5food5service5ambience5

   We always return here for fish n chips when in London. The staff are so accommodating; they even assisted with a providing us with extra care because of limited mobility. Hope to return.

   Report
5. OT

   OpenTable Diner

   Manchester

   3 reviews

   5.0

   3 reviews

   Dined on 21 October 2019

   overall5food5service5ambience5

   Great food in a perfect location

   Report
6. SR

   SamuelR

   1 review

   5.0

   1 review

   Dined on 21 August 2019

   overall5food4service5ambience5

   Decent food, but expensive but the location it’s well worth it

   Report
7. CW

   CynthiaW

   New York Area

   8 reviews

   4.0

   8 reviews

   Dined on 23 July 2019

   overall4food5service5ambience5

   Yummy food, good service, pleasant location, & the outdoor dining space was perfect for the summer weather. I just wish I’d known it was outside the tower grounds. I had been planning to eat part-way through my visit to the tower. But ended up having to see everything before going to eat, since there was no re-entry after leaving to go to the restaurant.

   Report
8. OT

   OpenTable Diner

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined on 7 July 2019

   overall5food5service5ambience5

   Great drinks and friendly service

   Report
9. MR

   MelR

   London

   1 review

   4.0

   1 review

   Dined on 4 July 2019

   overall4food3service4ambience4

   A nice spot outside the Tower of London. Relatively peaceful. Dining in the tower itself can be very busy.

   Report
10. YS

    YvonneS

    London

    1 review

    2.0

    1 review

    Dined on 28 June 2019

    overall2food4service1ambience3

    Whilst the menu is limited the quality of food is good. Only two out of four had starters due to this and there was nothing to tempt us on the dessert menu. Starters arrived before drinks and attitude of waitresses was disappointing. Toilets were clearly not checked and were littered and unhygeinic. Nevertheless the quality of the food did go someway to help and the settings lovely right next to the river.

    Report
11. L

    Lucytov

    Switzerland

    4 reviews

    2.0

    4 reviews

    Dined on 24 June 2019

    overall2food4service1ambience4

    Terrible service! Special by Mrs. ROMMY she very disrespectful!!!

    Report
12. DM

    DanielMudford

    London

    28 reviews

    4.0

    28 reviews

    Dined on 7 June 2019

    overall4food4service4ambience3

    Good fish and chips, friendly service, good value for families all round. And obviously dead handy formthe Tower of London.

    Report
13. C

    Char

    London

    5 reviews

    vip
    5.0

    5 reviews

    Dined on 26 May 2019

    overall5food5service5ambience5

    Sunday roast is highly recommended. As always, the view is great and restaurant staff are friendly.

    Report
14. PQ

    PQian

    London

    2 reviews

    3.0

    2 reviews

    Dined on 20 May 2019

    overall3food3service3ambience4

    Nothing special and takes a long time to prepare food.

    Report
15. AS

    AndrewS

    1 review

    2.0

    1 review

    Dined on 6 May 2019

    overall2food1service2ambience1

    I have to be honest, it’s not ideal that tourists will pay for overpriced basic quality food. The toilets smelt like a bag of seaweed with a hint of dead crab. The radiator in the gents is rusty and very dirty. The basic cleaning needs to be a lot better. £3.50 for a 200ml bottle of coke is outrageous, the menus have no indication of the volume of drink. The staff didn’t know the difference between Dijon mustard and English mustard. Not worth the visit, it’s nothing like a “mess hall”, the food offering is very limited. if I was Mark Sargeant I would get my name off the restaurant asap.

    Report
16. OT

    OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on 4 May 2019

    overall4food4service4ambience4

    Top;posto fantastico;amazing view

    Report
17. JC

    JanC

    Raleigh

    15 reviews

    4.0

    15 reviews

    Dined on 18 April 2019

    overall4food4service4ambience4

    The beetroot burger was delicious. The wait staff were very nice and we ate outside and really enjoyed it. definitely felt the price was reasonable for a very enjoyable meal in a great location. Would/will definitely go back.

    Report
18. KS

    KirstyS

    London

    1 review

    1.0

    1 review

    Dined on 10 April 2019

    overall1food2service1ambience1

    Was under impression restaurant was within Tower of London but it wasn’t. Beware as you can’t re-enter the Tower. As a result we altered the time of our booking to later via Opentable. Greeted by a grumpy waitress who said she hadn’t received the change. Restaurant wasn’t as special as website made out and ambience was disappointing especially as this was a special birthday treat. Service was awful, the waiter was pleasant but no idea of any details on the menu, made out it would be an issue to switch mash for chips. Food took over 45minutes to arrive when restaurant was quiet and was dumped in a dish, not presented as advertised on the website. Was mediocre at best. Asked about ice cream and was told “oh I think we only do chocolate or vanilla“. Couldn’t be bothered to find out, not very helpful. Not offered any apology for the wait and there was surprise when we removed the discretionary service charge. Will not be returning or recommending.

    Report
19. JR

    JasonR

    1 review

    1.0

    1 review

    Dined on 30 March 2019

    overall1food1service1ambience1

    This was without doubt one of the worst visits I have ever encountered, and it only lasted 15 minutes! Especially after booking a table for an early mothers day surprise on Saturday! I was waiting to be sat down with complete dismissal, I was acknowledged after a few minutes and was told I wouldn't be kept waiting. Another 5 minutes and the same waitress said the same thing, "I wouldn't be kept waiting"!! What!!! I mentioned I booked a table. Wasn't asked for my name nor reference number and was just sat in the restaurant. We were given menus and the waitress just walked off without offering a drink or anything light to start. With over 8 years experience in the pub/dining space, this is a common courtesy and should be exercised by professional working members of staff! There were over 5 members of staff casually walking around without even acknowledging we were still waiting for our orders to be taken. My mother grabbed the attention of a waitress, (much to her obvious disappointment) and asked if they had a gluten free menu. Her reply was simply no, but she can tell us what was edible once my mother had made up her mind. So what, if she chooses something that isn't edible, it would take the waitress to go and ask the chef, come back and ask for another alternative?? And surprise surprise... then she walked off again! 10 MINUTES HAD PASSED AND STILL NOTHING!! This was ridiculous! And I don't expect a reply saying they were understaffed or over-worked, as a witness, I can safely say this was a relaxed afternoon without any sense of urgency, it was dead! Still nothing, so we got up and left. Walked right passed the staff waiting for an apology or explanation, but we were even ignored walking out the door!! Complete lack of professionalism and customer service. The staff need to be read up on the menus and taught some bloody manners! For someone who was looking to order 3 courses and drinks, I'm glad the money was spent elsewhere! Ridiculous!

    Report
20. OT

    OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined on 2 March 2019

    overall5food5service4ambience4

    Looks out on Tower of London and the river very nice lace to eat

    Report
21. JC

    JCOO

    Devon

    1 review

    3.0

    1 review

    Dined on 22 February 2019

    overall3food1service4ambience4

    Great location and ambience but unfortunately the menu choice was limited and on the day, food very poor. Fish and chips mediocre and salad had ingredients in not listed on menu, staff didn't argue about taking it off the bill though.

    Report
22. CA

    CATHYP

    1 review

    2.0

    1 review

    Dined on 9 February 2019

    overall2food1service1ambience1

    We had ordered a table, had to wait, it was very sticky not been cleaned very well Waitied 15 mins for a menu, said we had a voucher and was told not sure if we can take it, will have to check, 10 Mins later yes that’s ok Food Lamb curry was not very HOT Fish & Chips mushy peas where cold, we tried to get someone’s attention but just got egnored Cathy price 07791962218

    Report
23. AC

    AndrewC

    London

    2 reviews

    5.0

    2 reviews

    Dined on 9 February 2019

    overall5food5service5ambience5

    Great location, excellent food, staff outstanding. Thanks for the splendid food and great experience.

    Report
24. W

    katrinaW

    1 review

    4.0

    1 review

    Dined on 2 February 2019

    overall4food5service5ambience5

    We had a lovely time after visiting The Tower of London. My only disappointment was that it closed around 6pm when we would have liked further drinks especially as happy hour 5pm - 7pm. Also we had to change the time from lunch to 4pm as we could not reenter the Tower and then received a call to change to 3.30pm as no food after 4pm. Despite this I do recommend it and will go back there.

    Report
25. M

    Moro

    London

    5 reviews

    vip
    2.0

    5 reviews

    Dined on 16 December 2018

    overall2food2service5ambience3

    Service was excellent but the menu choices are limited and quality is very mixed. Excellent sweet potatoes fries but watery salad and vinegary salad dressing. Chicken okay but not great and overall expensive for what it is

    Report
26. MM

    MaurizioM

    London

    5 reviews

    5.0

    5 reviews

    Dined on 9 December 2018

    overall5food5service5ambience5

    One of the best fish and chips I’ve eaten

    Report
27. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    vip
    4.0

    2 reviews

    Dined on 2 December 2018

    overall4food4service3ambience4

    Location was phenomenal; we sat right down; service was good; food was yummy.

    Report
28. CD

    ColinD

    London

    2 reviews

    1.0

    2 reviews

    Dined on 17 November 2018

    overall1food1service1ambience1

    I cannot genuinely offer a review on this restaurant but I can offer some important advice. We booked a table here along with our tickets for the Tower of London, the plan being to complete the Yeoman warder tour, then have lunch and resume our exploration of the Tower after lunch. No No No.... this restaurant is situated outside of the walls of the Tower and a policy of no re-admittance meant we couldn’t fulfil our reservation. Beware !!

    Report
29. MG

    MG31

    London

    14 reviews

    vip
    4.0

    14 reviews

    Dined on 11 November 2018

    overall4food4service4ambience3

    Booked in here for lunch ahead of attending the Lighting Ceremony at The Tower. What a great choice - menu whilst not the most extensive means that everything was great quality and cooked to perfection, As it wasn't particularly busy when we arrived and my friend asked what other cocktails they did (not on their menu) we had the undivided attention of Roel the bartender who took the time to ask what ingredients we liked, before providing us with some wonderful off-menu cocktails. Alice our Waitress took the time and patience to ensure that we had everything that we wanted and needed - including allowing us to mix and match dishes from the Remembrance menu and the A La Carte menu. All 5 of us thoroughly enjoyed our meal and wouldn't hesitate in going back.

    Report
30. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 25 October 2018

    overall5food5service5ambience5

    A 7 year olds birthday lunch after we toured the Tower of London

    Report
31. HS

    HarrietS

    1 review

    5.0

    1 review

    Dined on 6 October 2018

    overall5food5service5ambience4

    My family and I had had a dismal visit to The Tower of London. The weather was vile and the staff we met were rude and unwelcoming. We arrived at the restaurant wet, cold and fed up. We were invited in, were advised we could warm up and order a drink at the bar while waiting for our 1:30om table which we were early for. The Bar man was funny, kind and entertaining. The staff, fast, helpful and friendly and the food delicious, unexpetidly so! We were all very pleased.

    Report
32. V

    Valeria

    Pittsburgh

    7 reviews

    5.0

    7 reviews

    Dined on 18 September 2018

    overall5food5service5ambience5

    We stopped here while touring the Tower of London and were very glad we did. It offered a nearby spot for lunch, delicious food choices and incredible views of Tower Bridge! Service and selection were great and we were back touring the TOL right after lunch!

    Report
33. AC

    AmyC

    1 review

    2.0

    1 review

    Dined on 17 September 2018

    overall2food2service1ambience3

    Had previously reviewed the menu hoping to visit for our sons birthday. Good initial greet however very disappointed with the Monday menu - should have had a ham and chicken pie for 15.95 but instead was offered a beef ciabatta sandwich served with crisps ! Did not think this meal replacement was worth 15.95 - too much chutney was on the sandwich hiding the apparent flavour of horse radish. Kids meal and partners meal was fine. Initial service ok but no check back received in which I could have highlighted the issue

    Report
34. AJ

    AndyJ

    London

    22 reviews

    4.0

    22 reviews

    Dined on 3 September 2018

    overall4food5service4ambience3

    This is the fourth time I've been in the last two months with different visitors each time. A great location with excellent food. I will be back.

    Report
35. CP

    ChrisP

    1 review

    3.0

    1 review

    Dined on 29 August 2018

    overall3food3service4ambience3

    Wanted a scenic spot for lunch while touring London with a relative. Had a window table with a great view of the Thames and the bridge. The dining area is a bright space with glass walls and decorated in a simple, modern style. Located in front of one end of the Tower of London and convenient to both piers. Service was attentive, professional and friendly. I had Toad in the Hole while my companion had a burger. Both were flavorful, nicely presented and in large portions. In addition to the dining room, there is a quick service section with a more limited menu. Looks like it would be a good place for a quick bite, coffee, etc.

    Report
36. L

    Lissy

    Melbourne

    5 reviews

    4.0

    5 reviews

    Dined on 25 August 2018

    overall4food4service4ambience3

    I booked for lunch as I wanted decent food when visiting The Tower of London. I wasn't disappointed; the food and service in he restaurant were both very good. If you get a window seat, there is an excellent view of Tower Bridge. One tip if visiting the Tower- this lovely place is not accessible from within the grounds, you have to leave. If you want to re-enter the Tower after lunch, just get security to sign your ticket on your way out.

    Report
37. JA

    JenniA

    Dorset

    2 reviews

    2.0

    2 reviews

    Dined on 17 August 2018

    overall2food5service1ambience3

    Service slow and apathetic at best. The food is good but expensive. The servers or kitchen were unable to follow requests for simple changes to our order and the toilets were a mess.

    Report
38. AJ

    AndyJ

    London

    22 reviews

    5.0

    22 reviews

    Dined on 15 August 2018

    overall5food5service5ambience4

    What a great space, great location and great food. Our meal was prepared to a high standard with quality ingredients, and presented in a way that showed the chef had taken time to consider that 'the first bits is with the eye'. This was a return visit and will be back again soon :)

    Report
39. S

    Seat1c

    London

    2 reviews

    1.0

    2 reviews

    Dined on 7 August 2018

    overall1food3service1ambience2

    The service was abysmal. They didn’t tell us the kitchen was about to close and by the time we managed to get them to take our order we were no longer able to get a desert. The staff were not proactive in any way. The food (at least the food we managed to get) was average.

    Report
40. d

    deernad

    London

    19 reviews

    2.0

    19 reviews

    Dined on 5 August 2018

    overall2food3service1ambience2

    Service was poor. Food mixed quality but it shouldn't take over an hour to bring two portions of children's macaroni cheese just because we asked to move table to a shaded outdoor seat after ordering.

    Report