This restaurant added safety precaution details

This includes info about cleaning, sanitising, social distancing, and usage of personal protective equipment. Learn more.

Serra by Birreria

4.1
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3458 reviews
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$30 and under
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Italian
SERRA is a seasonal rooftop restaurant located on the 14th floor of Eataly NYC Flatiron. For the first time ever, SERRA d'AUTUNNO - Honey + Harvest will be dedicated to one theme only: honey! Join us for dishes made with top local produce and seasonal ingredients sourced both regionally and from Italy’s best producers, an extensive cocktail menu (think: honey-infused drinks), and an all-new honeycomb ambiance.

To ensure the safety of you and our team, we are following CDC protocol and taking the following measures: capacity limits, limited contact with staff, hand sanitizing stations, spaced-out tables and fully sanitized tables and utensils between guest seatings. SERRA’s rooftop is entirely retracted and remains open throughout the duration of service to maintain a safe environment. Should adverse weather conditions be forecasted, diners will be contacted in regards to the status of their reservation.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
What 3458 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
3.9
food
3.9
service
4.5
ambience
3.6
value
Noise · Moderate
72% of people would recommend it to a friend
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SejalS
New York Area
5 reviews
Dined a day ago
Overall4food5service5ambience4

Tuhin provided great recommendations and was very patient although we were near closing time. We enjoyed our food and drinks very much, especially the burrata with honey. Tuhin was also courteous to take my group's photos on request. Very great service!

B
Bumblebeebell
New York Area
2 reviews
Dined 2 days ago
Overall3food3service4ambience4

There should be a wider range on the menu. They should inform customers when they are having the seasonal decorations of start and end dates.

OT
OpenTable Diner
Philadelphia
1 review
Dined 2 days ago
Overall5food5service5ambience5

Amazing service and delicious food! Can’t wait to go back!

FW
vipFWH2
New York Area
1 review
Dined 3 days ago
Overall4food4service5ambience5

Pricey food and drinks but great service and ambience

OT
OpenTable Diner
1 review
Dined 3 days ago
Overall2food1service5ambience4

The ambiance is super cute and well decorated but the food and drinks were horrible. We tried the waygu steak and the pasta,they were both bland and tasteless. Defiantly not worth the money.

f
vipfoodiehub
New York Area
40 reviews
Dined 3 days ago
Overall5food5service5ambience5

It was the first day of the fall menu and it did not disappoint. I started with the Eucalipto, which was gin with a eucalyptus syrup. It sounded more like a drink to have when you have a cold, but our waitress talked me into, and it was actually delicious. All 3 of us had the Zucca E Stracciatella, which was amazing! The fall decor and honey themed menu was rest and we look forward to going back to try some other items on the menu.

K
Khaira
1 review
Dined 4 days ago
Overall2food3service3ambience2

The pictures were misleading for the decoration of what we saw online vs what we saw in person. The food was meh, didn’t care for it much. Went there for the ambience and it was not what I expected based on the pictures they put online on their IG page and website.

RL
RyLi
Tucson
1 review
Dined 5 days ago
Overall4food4service5ambience4

It’s a really lovely place, but some food does not worth the price (still good though)

F
Fatima
1 review
Dined 6 days ago
Overall3food3service5ambience5

Food and drink could have had more options. No Sauvignon blanc :(

KV
KaushalV
New York Area
6 reviews
Dined on 21 September 2020
Overall4food4service4ambience2

It’s in seasonal transition right now so it’s going to look funky

JV
JessicaV
1 review
Dined on 20 September 2020
Overall1food2service1ambience1

This was the worst experience ever! The server was upset that we did not give the suggested tip which was 22%. He embarrassed by the tip that was provided, show it to his staff and threw our tip out the window. The only good thing about this place is the swing. The food and drinks are ok.

LR
LosR
1 review
Dined on 20 September 2020
Overall5food5service5ambience5

The steak, the calamari, the Bellini, and the chef all things made perfect. Highly recommend the buttered potato balls. Service was phenomenal and the experience was amazing. A must visit!

OT
vipOpenTable Diner
Chicago
2 reviews
Dined on 20 September 2020
Overall1food3service2ambience1

They took down all the pretty decorations. Feels like a warehouse up there

SP
SinaeP
1 review
Dined on 20 September 2020
Overall3food2service3ambience2

had one appetizer and two dishes, cost 130 dollars. it was just okay, not much special than I expected.

e
esuzu
New York Area
11 reviews
Dined on 20 September 2020
Overall3food4service4ambience3

Feel safe eating there during the pandemic. They take special attention to comply with regulations. The menu is in a way limited, but the chick pea fritter was wonderful.

GB
vipGriffinB
New York Area
4 reviews
Dined on 19 September 2020
Overall1food2service1ambience2

We went to Serra and expected a beautiful Italian rooftop restaurant but it was a less than adequate experience. The menu is very limited while being very expensive. The waiter took our order, brought the wine and appetizer and then after 45 minutes of not receiving any attention we asked the food runner for the check. Very disappointing as we were excited to dine on the roof of Eatly.

m
mtxs
New York Area
2 reviews
Dined on 19 September 2020
Overall2food5service2ambience3

The food was great, zero complaint there. The problems were a couple of other issues, which the restaurant should have handled. One, the flowers were not there. This seems like an integral part of the ambiance, and should be removed in stages or very quickly as to not have them all gone at once. It was rather bare, and not remarkable like the pictures show. Two, we were seated and it took 20+ minutes to get somebody to take our order, we had to flag someone down. They were not excited about taking our order, it was not their table. Three, we were seated by the servers station. Sucks, but whatever, no big deal. Until the servers stop and start talking, in Spanish. They were cursing each other and at least one patron in Spanish, they probably did not expect that I know Spanish. Either way, this was a good restaurant, but these issues really dampened what should have been a very special dinner. Really disappointed for the price and expectations, especially after having reservations for many weeks.

K
Krystle
1 review
Dined on 19 September 2020
Overall1food1service5ambience1

Beware of the word “transition” over the phone, it means void of any decorations. No cocktail sauce with calamari, no addition to pasta dishes (cannot add a protein). Only positive was our server, she was very attentive and made the best of our visit. Will not be returning.

N
Nikki
Philadelphia
1 review
Dined on 19 September 2020
Overall3food3service2ambience5

The ambiance is absolutely amazing. The service from our waiter wasn't too hot on the other hand but aside from that the food was tasty and the drinks were super delightful.

KS
vipKSSK
New York Area
4 reviews
Dined on 19 September 2020
Overall3food2service3ambience3

The food choices were limited. The overall food experience was average. Restaurants in Eatly serve better food. When we the decore was not impressive either.

S
Sarah
New York Area
1 review
Dined on 18 September 2020
Overall3food4service4ambience1

I was disappointed because I was expecting the ceiling to be covered in flowers but there were none. The food was 10/10- make sure to get the prosciutto appetizer and the potates side.

OT
OpenTable Diner
New York Area
1 review
Dined on 17 September 2020
Overall2food2service4ambience1

The reason people go here is for the ambiance/decorations. I got a call the night before my reservation that they “were in between” seasonal decorations, which is totally understandable, if I would have had some notice. It’s very difficult to get/change reservations now a days in manhattan. The place is not so great without the ambiance.

EM
vipEMAL
New York Area
14 reviews
Dined on 17 September 2020
Overall3food4service2ambience3

I love Eataly. Serra was disappointing. The food was ok. It took so long to place an order for drinks, dinner, etc. At one point I had to get up to find someone to come to our table. Drinks were small. I will still visit Eataly as often as I can but I won’t go to Serra again.

ML
MaiLin
1 review
Dined on 16 September 2020
Overall5food5service5ambience5

Loved the ambiance of the restaurant, the lights were beautiful! Unfortunately, they took down their summer decorations when I went, but it was still a wonderful setting. The food was delicious and the staff was there for any of our needs. Very friendly and I would definitely recommend this place!

CM
vipCarmelaM
New York Area
24 reviews
Dined on 16 September 2020
Overall4food4service3ambience4

wonderful food and service but the staff seem overworked and unhappy.

AK
vipAndersK
New York Area
14 reviews
Dined on 15 September 2020
Overall5food4service5ambience5

Magical under the stars

OT
OpenTable Diner
Miami
5 reviews
Dined on 14 September 2020
Overall5food5service5ambience5

Amazing experience! Decor was lovely and waiter was very nice and helpful. Food was delicious!

J
Jeremy
Grand Rapids
1 review
Dined on 14 September 2020
Overall3food2service1ambience3

Food was alright and pretty overpriced. Service was absurdly slow.

OT
OpenTable Diner
New York Area
1 review
Dined on 14 September 2020
Overall4food5service5ambience5

Llegue puntual a la reservación pero mi acompañante buscaba parqueo y no me dejaron acceder al restaurante hasta que mi acompañante llegara , tuve que esperar sentada fuera en una estación de bus

Report
OT
vipOpenTable Diner
New York Area
3 reviews
Dined on 13 September 2020
Overall4food4service4ambience4

Beautiful space and cute social distancing tables

Report
CN
vipCNicole
New York Area
2 reviews
Dined on 13 September 2020
Overall3food3service3ambience3

My friend and I got two drinks and the caprese and prosciutto appetizers. The drink portions were above average (and definitely appreciated for a Sunday Funday brunch), but the odd portions for the caprese and plate of prosciutto were nothing to write home about. For what the meal was my friend and I left feeling like we could have gotten a better meal for less money somewhere else. As cute as the decor was, I don’t foresee myself going back or recommending my friends to go here in the future.

OT
OpenTable Diner
San Francisco
1 review
Dined on 13 September 2020
Overall5food5service5ambience5

Everything was perfect

SC
SusannaC
1 review
Dined on 12 September 2020
Overall5food3service5ambience5

Oysters were not that great, but the rest of the food (calamari, wagyu beef, pork) was delicious. Service was awesome and the ambiance (music and decor) was the best part!

OT
OpenTable Diner
Caribbean
3 reviews
Dined on 12 September 2020
Overall1food1service3ambience4

NEW YORK CITY LOCATION. My brother first took me to Birreria 10 years ago when I came to visit him in NY. I have always raved about the place and now live here. However, the Birreria I visited today was a severely overpriced dive bar on a roof with horrendous food. To begin, managers who come around and “try to greet guests” should probably not wear ripped jeans, an old, tattered grey sweatshirt, sneakers so dirty they looked brown instead of white, and most importantly have a bad or “I really don’t want to be tf here right now” attitude. We ordered our food about 30 minutes after we arrived (arancini, oysters, a steak and salad with chicken) and our meals literally arrived within 3 minutes. My boyfriend and I were both extremely confused to if this was our food or someone else’s that was canceled, pre-made and just heated up, or if they literally just wanted ppl in and out. The chicken was cold and had absolutely zero flavor or seasoning other than the red wine vinaigrette that came in the salad. The steak that I had asked to be cooked medium, arrived rare and chewy. I had booked Birreria for the next week in advance because of how highly I have always regarded the place, but I will truly never go back now. I’d much rather pay for some great wings at the stumble inn (or any dive bar for that matter) and have my significant other enjoy the experience than be completely horrified and let down by the experience. Also to note: the pictures on open table of Birreria are *not what it actually looks like* - all of the charm is gone.

KM
KellyM
1 review
Dined on 12 September 2020
Overall5food5service4ambience5

Such great drinks and beautiful atmosphere! Little bites are great, we had the calamari and charcuterie board

HR
HesRia
1 review
Dined on 12 September 2020
Overall5food5service5ambience5

We always enjoy our time at this place. We’ve had many celebrations with our family and friends here and will continue to come back.

OT
vipOpenTable Diner
New York Area
1 review
Dined on 9 September 2020
Overall1food1service1ambience4

Our food was awful. The tuna on the salad I ordered looked like it was from a can and the chicken dish was not cooked. It also took our waiter forever to take our drink and food order. And we waited for awhile for our check

P
vipPeng
London
16 reviews
Dined on 9 September 2020
Overall5food5service5ambience5

Great food and ambience!

B
vipBella
New York Area
11 reviews
Dined on 9 September 2020
Overall4food4service5ambience4

The entire staff was pleasant and accommodating

E
Emily
New York Area
7 reviews
Dined on 9 September 2020
Overall5food5service5ambience5

great service and great food in a beautiful & seasonal environment! definitely recommend!

FAQs

Serra by Birreria is rated 4.1 stars by 3458 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.