Shaking Crab - Providence
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Trapp was an outstanding waiter.
Food was awesome. Waitress was awesome. Drinks were nice. Very good tine.
If you want horrible service than the shaking crab is your place. 45 minutes to get a drink and thats only because the bartender decided to help. We ordered an appetizer from the bartender as well as our dinners.The appetizer never came. The food was brought to the table and that was the only time the waiter came except when he dropped off the bill. We had to get the bibs and gloves ourselves!
Food was delish! Perfectly cooked!
Food was amazing, but there was a long wait for the food to come out. It was worth the wait though
Waiter was horrible!! 0 for costumer service, not able to multitask at all. I was not happy!
We went for Valentine’s Day for their specials (3 different value specials for 2). Our reservation was late because it was one of the only ones left a week prior to Valentine’s Day. Unfortunately, they ran out of the app special that was apart of the meal, and forgot majority of our order (we ordered everything at once, app plus one extra, side, meal). When we got our app (1) then the meal immediately after we realized the bag was missing items, we didn’t get the sides or the additional app due to the kitchen not seeing the waitress adding the items/bringing them out; and unfortunately the kitchen closed and we couldn’t get them.
Although, I was disappointed I couldn’t try 2 of the three things I really wanted the waitress and manager (Rob) was really good in accommodating the mess up. The food we did get was A+ with great flavor profiles, the atmosphere is fun and loud, and the staff great. I will return, especially to try the sold out missed items!
Food was good service was so so restaurant overall was good I would go again but I wouldn't go out of my way to go their
Serve very little food, seasoning isn’t that great! Wouldn’t go again
Food was amazing had great flavor, service could've been better considering that it wasn't too busy. Waitress wasn't attentive but was very friendly.
Great place! Delicious food!
The food was delicious but it took over a hour just to get clam chowder and another 20 for my food the manager never came over and it was not busy at all the worst
We were seated promptly even though we were a little early. Food took approximately 30-40 minutes which is a little too long especially when you see tables who were seated after you getting their orders while you’re still waiting. Would definitely keep it on the list for the future but it’s too expensive to go often.
Reservation not ready
Left after waiting a while
Loved the food but service was not so good.... We arrived on time for our reservation which stated that we did not want a high top table. They only had high tops available so we were told they would be clearing off a regular table soon. So we went to the bar. Bartender was wonderful. After about a half hour, we inquired about our table and were told they were doing their best. We realized that they had given away our table and were again offered a high top, which we ultimately took. It took at least 20 minutes for our waiter to acknowledge us and another half hour for our food to arrive. Once it arrived, we thoroughly enjoyed our seafood bags. Yummy food, great sauces and seasoning and fun experience. Will definitely try another Shaking Crab but will not go back to the Providence location. The staff seem to be mainly students and unfortunately don't have their act together.
Being an avid Cajun eater. The meat was all old and service was okay
This is a great concept that is a lot of fun too! You pick your seafood of choice (I chose snowcrab, so good), then choose your seasoning (I highly recommend the cilantro lime), then your level of spiciness. Then you can add potatoes, corn, sausage etc... and they place it all in the steam bag and mix it up. Then your server brings it over in the bag and opens it up for you - be sure to use the bibs and gloves to get the full experience! I paired mine with the garlic noodles on the side and a glass of red sangria (both were great!). It's nice because you really can't be on your phone while wearing gloves, so you end up really getting to enjoy your conversation and the people and food at your table. The service is great and our server paced our courses perfectly (we started with buffalo wings, also very good). I can't wait to go back!
Knew we were in for an adventure when the hostess failed to find our reservation on her computer. Did get to sit at a high top in the bar area and started off with mai tais as they were the featured drink on Saturdays. Lobster roll quite substantial but too spicy for my taste. One pound of mussels with cilantro lime sauce very filling and the least spicy thing on the menu. Nice option to substitute sweet potato fries for regular fries with the lobster roll at no extra charge. Very interesting dining with almost all disposable serving dishes and utensils as well as food service gloves to keep hands clean. Ample supply of napkins and wet naps for later.
Great Seafood, Sauces are Delicious! It is messy don't wear white! Overall we had a great time. The waitress was exceptional, friendly and knowledgeable.
The restaurant is very good. I enjoin the mgt to find solution to parking . The parking is horrible. I left with expired car meter and providence parking attendant put a $25 charge.
All around good place to eat, enjoy company, and sightsee. We got a table near the window and it was nice to look out. Staff was very friendly.
I truly enjoyed myself. Their food and pricing are great! Their staff curteous, kind and very professional. I had a wonderful time and will definetly return!
Great restaurant to dine at and I highly recommend it to everyone who loves seafood! 😋😋😋
Overpriced but the food was good. Service was a little slow. Would be better with different utensils. Difficult to get the crab out with plastic forks and knives.
Fantastic food, drinks were good, waitress was pleasant, if you don't like to eat with your hands it's not for you, a bit pricey but it was a fun night, great location but parking sucks.
Friendly servers every time we go. They present themselves quite well. Made sure we were enjoying our meal.
The staff here are absolutely amazing! We had such a great time, every thing we ordered was delicious! We will for sure be back!
Let’s start this off with the reservation. I was sure to book one at least 1 week in advance. The day of (1 hour before) my reservation I got a call from one of the workers saying “sry we there is an issue today we aren’t seating anyone” got no explanation whatsoever. Mind you I live an hour away so we were already on our way. I call back 2 hours later to ask if there’s any change. The server than says “yes you can come in we’ll seat you ASAP” why not call us back to tell us?! And we was NOT seated “ASAP” Why say the restaurant was closed? We had a seating of 7, wild that no one called us back to come on in especially 7 clients! Moving on to the service. Every order that was placed was missing something. Some of us multiple things. And TIP was added! That’s wild especially when we all didn’t get what we ordered and still had to pay and I said something to the server. Food was brought out late, no water refills , we didn’t get any utensils, we had to ask MULTIPLE TIMES 4 different people said they’ll get them. Literally didn’t get them. Until we asked where they were I’ll get them myself. The whole experience was awful. And this is my second time dining here. I just don’t understand why so many issues had to take place that night. So many simple fixes . And not a very inviting atmosphere. No smiles no welcomes. Very dissatisfied.
I personally found that the food was not very filling. The serving amount of food was skimpy considering it was on the pricy side.
Its delish! Menu is confusing to first timers.
No utensils are provided to break crab legs so be creative and use your gloves and plastic fork. Be a caveman for a night. Probably not a good first date idea.
I would go again but it is a little pricey. But its yum
7 of us had the unique experience of celebrating my grandson’s birthday.
Everyone thoroughly enjoyed the food, fun and service.
Great service, amazing bartender, food was great as usual
I couldn’t believe how horrible was service. They sat us down on a small table that we couldn’t fit anything, the table didn’t have any utensils, the waiter was MIA must of our time there and the dude who brought us our fd was the one sort of helping us, move from that table to a bigger one, also getting the utensils, we didn’t have anything to start cutting the crabs, it was horrible service... The fd was delicious. BTW the place had around 5 waiters making jokes and chilling in the corner of the bar and in the whole restaurant were only 3 tables being used and we all were deflected....
Shaking Crab - Providence does offer delivery in partnership with Uber Eats. Shaking Crab - Providence also offers takeaway which you can order by calling the restaurant at (401) 274-0620.
Shaking Crab - Providence is rated 4.1 stars by 32 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.