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I went for a business lunch mid-week. Great view, nice restaurant, lovely staff, tasty food.
However, I can't go back - the cheapest bottle of white wine was £55!
They could really do with a house wine at lunchtime for people eating in the bar, rather than the restaurant. Then I would happily return.
I booked City Social for my wife's birthday, and had booked for the bar, where I intended for us to enjoy some of our favourite cocktails with the bar menu, which advertises a very different menu from the restaurant. We had not booked for the restaurant. This was a surprise for my wife's birthday and she didn't know anything about it until we arrived. After making our way up in the lift, we were escorted straight through to the restaurant. I was confused as this didn't appear to be the bar, but hadn't been advised of any change by the staff, so thought that all was well and perhaps we were being seated in the restaurant instead. I also didn't want to ruin my wife's surprise by starting to question things. However we were presented with the restaurant menu, with no mention of the bar menu or my booking which had requested the bar. On the web site it states this menu is available 12:30-2:30. Not wanting to spoil my wife's suprise, I went with it. The food was very good, but I am very surprised that City Social did not contact me to ask whether moving our booking to the restaurant was ok. There was a significant difference in price between the two menus, hence the reason I booked the bar. I am only writing this public review because I contacted the restaurant by email to explain the above and have had no response in 48 hours. I think this is really poor customer service and I would not be recommending City Social to friends and family.
Second visit and not as good as the first. It felt rushed. We were not asked if we wanted a starter or any side dishes with our main meal of fillet steak. The dessert choice was very limited and not to our taste. When we paid we asked if we could have had some side dishes with our meal although not listed on the bar or main restaurant menus. We were told if we asked we could have had some. We were really looking forward to this experience as it was a treat. We left disappointed. Very unlikely we will return. We have had a lot better else where.
First visit to the “social” part ie the bar. Great feel to the place and amazing views over the City at night. Loved it. Downside? One vegetarian choice on bar meal menu and that was a starter Al- pumpkin arancini. Delicious but what if I’d been hungry and wanted a main course?! Not very “PC” in this day and age. Otherwise really loved it and will return.
We previously went to the bar and had a great time. On this occasion they rang the night before to delay our booking with no mention of comp for the inconvenience. On the day, they took half an hour to bring our drinks despite the bar being almost empty, the food menu online didn’t match the one in the bar, we ordered olives which we had to remind 3 times to be brought over, we were then brought extra olives which we told would be free - then when the bill came they tried to charge us. Drinks were fine but nothing special for the cost. Overall - this was exceptionally disappointing.
Had to remind the waiter of our order 3 times, they served us the wrong cocktails 2 times long waiting time, it was freezing cold had to ask 3 people for the bill and when it came it was wrong, added a bunch of extra cocktails and charged £32 for a strawberry daiquiri which was incorrect when mentioned they took the bill away and changed it but 3 attempts later it was correct. Stressful experience
The waitress we had was very rude. Started to clear our table before we were even finished. It took over half an hour for her to even take a drink order. Upsetting
My favourite London bar! even without the great views, it has a 'special occasion' feel to it. The staff were excellent, and hearing that on this occasion it was a birthday we were celebrating, we were presented with a celebration drink and a polaroid photograph of us. A very nice touch.
I went there with my husband to celebrate our relationship anniversary. I mentioned this in the booking in order to ask for a window table.
We got a very nice table with view over The Shard and Walkie Talkie building. After ordering the drinks, we got a cake as surprise ( on the house ) and on the plate was written " Happy Anniversary" . Also they took a Polaroid picture of us and offered it in a nice personalised envelope.
Will definitely go back there for drinks.
enjoyed the ambiance, the view and the good service; I would recommend this place.
The worse meal ever. We sat in the bar for their lunch menu. Order the burger. Once it arrived it was dry and tough. I could barely cut the burger. It was a rock solid meat patty. We told the waiting staff who took it away and came back to offer an alternative which was chicken salad. Sadly the chicken was so heavily deep fried the day before that it had lost its moisture. My friend left most of her meal on the plate. When asked we gave the feedback which was promptly ignored. There was no offer to adjust the bill nor make any amends.
Don’t waste your time or money.
The view is superb but food in the bar rubbish with poor service
Jason Atherton needs to pay more attention.
We came here for our anniversary, and they looked after us so well! Amazing atmosphere, drinks, and staff :).
Hi RhysH, We are honoured you chose to spend your anniversary with us at Social 24 and we are delighted you enjoyed the experience. Don’t hesitate to get in touch for your next big event, we’d love to help make it a memorable occasion! Thank you for taking the time to write such a positive review. Kind Regards, Tim Smith General Manager
Great table service. Good cocktail selection. Wonderful views. What more could you want?
It was lovely for a girlie catch up
Set menu in bar is perfect for a quick, good value business lunch. Food and service was very good and views amazing.
Had a lovely Birthday lunch with my husband n would definitely recommend the place.
Dear Barbara, Thank you for your feedback about your experience at Social 24. We are flattered to know you enjoyed the birthday lunch so much! Thank you for choosing our bar and I hope to see you back in the future. We appreciate your review. Kind Regards, Tim Smith General Manager
Gorgeous view, good value for money lunch deal, that leaves you content. Nobody trying to oversell, friendly and professional. Ambiance warm and welcoming. Never had my starter as quick on the table, even though the complimentary bread/butter arrived afterwards to bridge the time until main course was ready, this switching of "courses" did not bother me at all, being on my own. Will go back for sure.
Awful service. Took 30 minutes after we ordered to get our drinks to our table and it wasn’t a busy night, we then stayed for an hour and 15 minutes and not one person came to offer us another drink or even take away our old glasses.
Thank you for sharing your experience with us at Social 24. I am sad to hear the service didn’t reach our standards. Your comments have been discussed at length with our team members, but please email me personally so I can find out more information about your feedback. tim.smith@citysociallondon Kind regards, Tim Smith General Manager
Perfect location for a business lunch. It must be the best bar food in The City.
City social bar has great views, cocktails and fantastic service
Excellent all-round experience. The staff were very attentive and friendly, and the quality of the cocktails was excellent. The views of London and overall ambience of the establishment is outstanding. The food is also very good, but it would be nice to have a few more choices for the mains. Having said that, this is a bar so I guess my last point is very subjective.
Stunning views of London, great cocktails and snacks. Excellent service.
We had a spot reserved at the bar on a Monday. It was pretty quiet, we sat by the window looking out over amazing views. I ordered 2 cocktails and didn’t like either of them, nothing wrong with them just not to my taste. We ordered 3 bar snacks, all were greasy. We ate less than a third of the food. I really think they could offer more healthy snack/small plates. I was really disappointed with the food.
The service was amazing and the cocktails were presented beautifully.
Would I come back, yes. But I’d choose different drinks and avoid the food.
It really is a beaut looking bar.
Excellent all round.
Absolutely amazing, the view is fantastic and the stagg there were very polite
Service was very good, but not really interested in what the waiters favourite foods are - certainly not for each course!!!
Service was slow and lacking focus. Had to ask three times for some mayonnaise to accompany our chips, much needed as they were grossly over salted. Staff are friendly but forgetful even though it wasn't busy. Food was generally good as were the drinks. Have been many times but thing shave gone downhill. Shame that the ladies toilets have been moved and no longer have a view. Equally a shame that the one I used had no hook on the back of the door so my handbag had to go on the floor or be balanced on my lap. A simple oversight that would cost less than a fiver to fix.
Excellent drinks and service at the bar area
Lovely view and classy place
Only development point was that music was slightly too loud considering speaker directly over each table
Would fully recommend to cosy couples or groups of colleagues or friends for a sophisticated drink
Very good views which is the aesthetic highlight of the location. Nice service and the food was very good.
It was a nice spot for an early evening cocktail and start to the night. The service was good but the waitress talked to us a lot and so we spent half of our time at the restaurant talking to her and not having the catch up we wanted. The bar snacks were interesting and the cocktails were very tasty.
Fantastic place with excellent food and great service! Thank you for this experience! Recommend everyone!