Get it delivered
No waiter in the whole area. Had to add water by ourselves.
We ordered the spicy soup and the mushroom soup. They were both good. We went during lunch and we didn’t order their lunch deal, which was already prepped, so their service was super slow. We were cooking one item at a time and had to wait for the next dish to come after eating.
Overall is good but a little pricy
The food was good, but overpriced. They charged for everything, the sauce bar, and the food. If they wanted money so badly, then they should’ve sold Yakult, which they didn’t. The service was terrible, had to ask 4 times for a water refill. They had nice decor though.
The red chili oil soup is so legit. If you want to taste authentic Chongqing hot pot, this is definitely the place you wanna go.
Great place, very Chinese. Very high quality hot pot place with nice ambience. Food is very good. Spicy means spicy!
I went to that restaurant at 7- 16-2019. The service was fine. However, I asked to pack the meat leftover, the waiter rejected in the very rude way. The meat cost over $12. We don't touch it at all. The waiter said you can't take to go. I feel ridiculous about it. I thought I paid it and possess it.
I don't feel comfortable. Anyway, I won't go back again. Do Not recommend anyone to go.
We loved everything of this place!
Food was amazing and the soup base -especially the tomato base is a must!
We ordered fatty beef, some veggies, and mushrooms - all fresh and tasty!
The ambiance is excellent - it’s a totally a different world after walking into this restaurant.
I recommend this place and I will return when we visit Flushing next.
Service was slow but food was fresh. Hope that they can improve on the service. We made reservations but they took 20 mins to get us a seat, 20 mins to come and take our order, 15 mins to add broth to our pot despite having all the food on the table.
Ambience was nice but food looked nice but I’ve tasted better hot pot and way more variety for the buck .
As a person from SzeChuan, the hotpot taste AMAZING! The only thing is that even though I reserved you still need to wait for like 20-30 minutes, if people reserve before you came late they can get in first as well. Except this, everything else is great.
The Brooklyn location is way better. Service was beyond terrible. No one was attentive and there was a huge language barrier. There was plenty of staff but they all seemed too busy hanging around rather then tending to customers. Took us forever to order drinks, when we did get someone’s attention and ordered drinks they never came. Overall bad experience.
High class hot pot as well as correct treatment of food in that hot pot make me feel like eating Sashimi in a Japanese restaurant; not only the texture and beauty of food itself, also flavor is built so well. Yes, you need to know how to DO hot pot food i.e. cooking time and have a order to cook, for sure. It’s pricy restaurant but love everything.
Decent food and good service.
Food is wonderfully spicy and tastes quite authentic. The service is very good. But it tends to get very busy; we got there at 4pm and people were already waiting for a table. The 1-meter beef is really tasty and is highly recommended.
Everything is perfect, just the service is not enough professional.
Authentic great selection great attentive service. Will be back again. This is my second time. Club member has 10% discount
The waiter served us that day was not attentive enough. He did not introduce the menu and take away empty plates in a timely manner. Comparing to other hotpot places, the food is a little pricey but the environment is really unique!
This is a fancy hot pot restaurant, which seems a bit odd to say. The decor is fantastic, and despite everything being wooden, the noise level is not bad. I was still able to hear somebody at a normal volume across from me.
This hot pot is the best I've ever had. Yes, you pay for the sauce bar. Was it worth it? Yes. I'm not used to paying for the sauce bar, but the quality was noticeable. None of the sauces were diluted, and everything was delicious. The presentation of the food was great and made everything even more appetizing. They provide you with some small cans of sesame oil which you pour into a small bowl of herbs and spices. It's supposed to help coat your stomach and protect you from the spice. I absolutely needed it.
The level 1 spicy was extremely spicy, but thoroughly enjoyed! The mushroom broth was also terrific. I look forward to trying each broth and discovering what my favorites are.
The service is somewhat lacking - I think they might be slightly understaffed. Our waitress only spoke Mandarin which I had some difficulty understanding. In the end I gave up trying to understand what she was talking about - I think it had something to do with having our order memorized for the next time we go? For an incredibly spicy broth, I needed a lot of water. Unfortunately, they don't leave a pitcher at your table. I had to try flagging down different people for water. I think it would have helped if the drinks we ordered had come in the beginning, but the drinks were forgotten about and I didn't realize we didn't get them until almost the end of our meal.
Ultimately, I still highly suggest this as a place to go. Maybe to show off NYC and hot pot to friends who visit or special occasions since it's still very pricey.
it was little noisy but clean place and good food
Waited for a long time, service is so so, but food is pretty good.
Great service, amazing food!
Servers aren’t used to customers who aren’t speaking Chinese. However, they were very helpful and the food is legit and marvelous!! So good.
Spice World is decored in traditional Chengdu style courtyard, despite being on second floor of a Chinatown mall. Many tables with wooden benches are laid down in a grid, with a hot pot sitting in the middle. Diners have choices of multiple hot pot base. We chose the two flavor divided pot with one hot and one non-spicy. Server is very clear and friendly in her delivery of service and food items. Pots, soup base, and ordered small plates of food stuff arrive fresh and on time. Overall a wonderful experience and going back in a week
Service was horrible and staff needs to be replaced. Restaurant was visually appealing and the food was excellent. This reminds me of that old saying... that you pay your staff to get rid of your customers. I dont think I would eat at this place again as they forgot our drinks. We kept asking over and over again and all they could say was it’s coming, but never did. Then we asked for forks, 3 times as some of my guests need a fork. Finally I got forks.... plastic forks. How embarrassing that they dont have silverware. I guess you live and learn.
I omitted after having their pig brains which I enjoyed eating before as a Chinese. This was the only thing that I ate but my friends didn’t. We reported this issue to the staff but they told me that I should find out if my body could accept pig brains instead of apology or investigation. Definitely gonna report it.
I would recommend people go to other hotpot spots like tang hotpot or liuyishou, where food and services are way better.
Waiters bad at communicating orders. We checked a lot of boxes in the menu but they either circled or crossed some of the orders without notifying us whether it was cancelled or not. Also some was not delivered but never gave explanation for why until asked. Food was brought to table without bribing attention to it so we forgot some of the covered dishes since they were covered and in the corner of the table, never knew it was delivered.
Best hotpot in town.
thanks to opentable otherwise the waiting time is horrible =)
The food is so delicious and is almost the same as the that in China.
Best spicy hotpot in New York. Black tofu is great. I really like beef tripes.
Very slow service. For the guests waiting outside. Please guide them in one area. They all standing at the entrance and block the people who are in and out.
The food is great here. But the reason I rate this low is about their reservation system. Although we made a reservation at 8pm. We waited an hour and half for our table. When you asked the check-in person, they just told us the 7:30 pm reservations were not seated yet. Excuse me? Don’t trust their reservation, you still need to wait a long time...
Even with the reservation there is still a wait. We waited for one hour to get our table.
Thanks to opentable we didnt hev to wait a minute dispite a long waiting line. Food was great, best authentic sichuan hot pot in New york.
Good for date
Kine of expensive
Very very spicy
The waiter kept asking us to eat faster and shut down the power to drive us away.
The food is expensive and the amount is poor.
Beware of the spicy broth...even the lightest spice is wayyyy spicy, unless they gave us the wrong one... wowza!!!
Interesting concept, good ambiance and delicious!
If it’s your first time there, also be aware of the self serve sauce bar that includes fruits. Otherwise, they’ll add it to your tab and you won’t know what it is. We didn’t use it, so we asked for it to be removed from the check.