Terrace Restaurant at Crowne Plaza Solihull

4
13 reviews
£25 and under
British
Bookings are being taken for our al fresco dining and for indoor dining from 17th May, as per the Government roadmap.

The Terrace restaurant at Crowne Plaza Solihull is perfect for a date night, mates night, family friendly dining or a special celebration.

Savour lunch from our new al fresco dining menu or take afternoon tea on the terrace (available 12pm - 4pm Friday - Sunday), overlooking the lake in the hotel garden.

Located in Solihull town centre, just off the M42 motorway, yet lies in quiet, picturesque grounds. You can park the car complimentary in the large car park. Touchwood shopping centre is over the road, for a spot of pre-dining shopping and it's a 10 minute walk from Solihull train station.

Booking is recommended.

(Our hotel is open for guests who are travelling for business or for a specific purpose, as permitted by the UK Government. If you are travelling for business or for a specific purpose, as permitted by the UK Government, our hotel is open for you).

Experiences

  • Afternoon tea

    £15.95 per person

    Multiple dates available

    Afternoon tea, that most quintessential of English customs, can be enjoyed in our Terrace restaurant or on our lakeside outdoor terrace. Delicate finger sandwiches, accompanied with a selection of delicious cakes and warm fruit scones (with strawberry jam and clotted cream) all served with a pot of tea or coffee of your choice. Available Friday, Saturday and Sunday and served between 12pm and 4pm. (Booking is advised to avoid disappointment and to minimise wait times)

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 13 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.2
food
4.2
service
4.4
ambience
3.9
value
Noise · Moderate
70% of people would recommend it to a friend
Sort by
Filters
S
Shivani94
London
12 reviews
Dined 3 days ago
Overall5food5service5ambience5

We came to the terrace for afternoon tea. Luckily the weather was lovely as we sat outside. The staff were all very polite and attentive, the service was really good and fast as well. Will definitely like to return in the future.

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall5food5service5ambience5

Great service

NS
NatashaS
1 review
Dined 5 days ago
Overall3food4service3ambience5

This is a beautiful setting with lots of potential. I would be happy to return once the full menu is back up and running and I was a little disappointed that this wasn’t mentioned as I had checked the menu online and I was impressed at the extensive range but then the menu on the day was scaled back. The drinks were good and the food was tasty but it took a long time in coming out (almost an hour) and when it did come we had japelenos on the nachos which we had specifically asked to be removed. The sitting was for an hour and a half only and we had a booking afterwards for drinks at another place so there was not enough time it try dessert. After mentioning this issue with the food we were given a great discount. I am hoping the full menu will return soon and once the restaurant has had a full month to get back into it I’m sure the service will be great.

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall1food5service2ambience5

I booked CP (afternoon tea) with my daughters. I arrived at the Crowne Plaza and was looked at distastefully. We were seated and staff brought everything out separately so it took a while.Before,I had even bit into a tiny,crustless sandwich,the waitress threw the bill on the table and literally 2 minutes later brought a card machine out. I asked why she had singled out my table when everyone else had paid for their bill after the meal.I observed 2 tables ask for the bill when their meal had evidently ended and had to wait for the bill and then again to pay. I asked the waitress why we had to pay before the meal,she replied ‘it’s new policy’ I stated ‘oh sorry do we not fit your usual clientele’ I truly believe it was because I have black Caribbean daughters who were dressed very casually.


I asked at the desk for a complaint form and was told ‘you can talk to me’ I told her about the discrimination experienced,she refused to give me a complaint form or any details of their complaint procedure.I experience which felt very pretty woman esque ,you know the one scene I’m talking about? Where the sales assistants refuse to serve Vivian due to appearance.

The woman at the desk said they’d requested payment because of covid! I said I wasn’t happy.The staff said it was nothing to do with race and attempted to support this by pointing at “Gary” As if they challenged my complaint because of “Gary” a token black person for the hotel.

I spoke to Gary who said it was policy to ask for payment before a meal.I asked if that was the case why had no one else been asked prior to the meal and he agreed they hadn’t and it was a mistake.I asked a remaining table if they’d paid as they were there long before I got there and had alcohol.I witnessed the other tables ask for payment after meals.Gary said he’d look at my bill as if I was complaining to get 50p knocked off the bill. Gary was reluctant to give me the information but eventually did.

SM
StephenM
1 review
Dined 5 days ago
Overall5food5service5ambience5

Service was excellent - the team were very friendly and attentive.
The location (we sat outside) was excellent - probably one of the best in Solihull.

D
Devondiner
Bristol
1 review
Dined 5 days ago
Overall5food5service5ambience5

Lovely staff, great food and comfortable seating. We had such a lovely outdoor lunch on the terrace.

TC
TeeCee
Orlando
2 reviews
Dined on 30 October 2020
Overall4food4service5ambience3

We like to dine here from time to time as we had our wedding and reception at Crowne Plaza in 2017 which was amazing. However, it was a very quiet atmosphere for a Friday evening, with only another couple or two in there at the same time. The service, however, was exceptional as was the high quality of the food served.

Whilst the menu is more limited than our last visit, that is totally understandable in these challenging times. However, there was still a good choice. We felt safe, could hear each other, and had a lovely evening.

C
Cherylxx
Birmingham
1 review
Dined on 18 September 2020
Overall5food5service5ambience5

Fantastic service staff very friendly. Food amazing steaks were cooked perfect and cheesecake was amazing. Lovely atmosphere for a birthday treat. I will definitely return !

MH
MikeH
Wales
1 review
Dined on 26 August 2020
Overall3food3service5ambience3

LovelyService though Food only so so I’m afraid. Waitress was very efficient and lovely.

RC
RedmondC
Birmingham
2 reviews
Dined on 26 August 2020
Overall1food1service1ambience3

On of the worse dining experience in many years . Dreadful service and extremely poor food ( only had starter)

P
rebeccaP
Birmingham
1 review
Dined on 19 August 2020
Overall5food5service5ambience5

Really nice meal, excellent service and nice relaxed grown up atmosphere

NI
NIck
Warwickshire
7 reviews
Dined on 18 August 2020
Overall4food4service5ambience3

This restaurant doubles for breakfast and is more suited for this.
Excellent service by charming staff.
limited menu which is pricey in keeping with 4* hotels.

MN
MaureenN
Birmingham
1 review
Dined on 14 December 2019
Overall4food4service3ambience4

Very good friendly place, nice atmosphere and very comfortable with good seating areas.

FAQs

Terrace Restaurant at Crowne Plaza Solihull is rated 4 stars by 13 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.