TGI FRIDAYS - Columbia (MD)
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We were never seated because they did have hot water. Now I know things happen. My problem is, I made reservations, they should have attempted to call and inform us of the problem. The parking lot was empty when we got there, so they had time to call at least the people the made reservations. Luckily this was not a terrible inconvenience. I was just looking forward to those great appetizers lol.
Few people in restaurant but service slowed and did not bring app until after dinner served ( they did make good). The staff are friendly and it's my to go place but just left my friend and I flat. I am assuming due to change of shift.
Very poor level of service. Ordered a margarita as part of their lunch special. It sat melting on the bar for 15+ minutes which is how long it took for the server to come back again. No other employee could be bothered to run it out to our table, then we were double charged for it. Manager had to comp it off the ticket since the server rang it in wrong.
This was a great visit. The servers were wonderful and very nice. It seems the chef didn't cook a burger quite to specification and there were a couple issues like that, but we had a great experience overall. It wasn't extremely loud or over-packed on a Friday night, which is a good sign in my opinion. Also, they take reservations where many other restaurants in the area do not.
Honesty... The service was mediocre..the food came out cold... I got the ribs and it really were nothing but bones. We asked for mor fries because everyones fries were cold.. So they bought out the basket of fries for 10 ppl to share. Not to mention the table was never cleaned off from start to finish. I asked for them to clean the table off 3 times until someone actually bussed it.. Ive been to Friday's plenty of time and this was the worst
Our server Lakuan was patient and accommodating. We had a large group that arrived at separate times. Lakuan tended to those who arrived first, then followed up with those who arrived later.
There initially wasn’t a hostess at the hostess desk. When she arrived, her service was less than welcoming. It was almost as if it pained her to show us to our table.
The food orders were incorrect. It took awhile to correct all five orders. The staff were very accommodating but it was only five people and we didn’t understand why it was so hard to get the orders right since there were no special requests.
The wait time was less than 5 minutes which was great however it went downhill from there. We ordered drinks, a few kids drinks & 4 drinks that had to come from the bar. 3 of the 4 drinks arrived in a timely fashion however the last drink took 20+ mins. The appetizers came out before the last drink. I had to request a manager who then came back with my drink and informed me that the ticket fell in between something and was lost. Impossible if the other drinks where on the exact same ticket and came out to the table. Along with that my spinach dip was all cheese, the shrimp in my pasta was undercooked & the drink the manager brought out to me wasn’t prepared correctly, way too strong. All in all I did not get to drink or eat anything I ordered. I was highly disappointed. I will not be returning to this Friday’s
Exe lente servisio
The service here was terrible. I took my family there for my son’s 15th birthday. I made reservations. We got there 15 min early and was not seated until 30 min later. No one came to our table until 30 min later. We got out drinks 10 mins after ordering them. Our food did not start coming out until 45 min later. My two daughters had burgers n fries and there food was cold. My food was wrong and cold. My son got half his order, my husband received the mashed potatoes from his order, and my little cousin never received his, because at this point I was over it. I asked to speak to the manager and I spoke my concerns to him. At first he wasn’t trying to address the situation. After about another 10 min after stating we didn’t want the food at all and we were leaving for another restaurant did he call himself addressing the situation. If I could give this place five 0’s I would. I do not recommend this place to anyone at all! I live TGIFridays but this was the worst experience and the worst restaurant I ever been too.
The waitress who handled my large party did a poor job of communicating and handling the checks. It took an hour for her, another waiter and manager to fix the checks. Other than that, it was a good experience.
Food terrible, service terrible! Experience reminded me of why I don’t eat at Friday’s! Never again!!!
We had soup and salad the soup was far too salty and the salad was acceptable. We were charged for water !
Shane was great
Reservation was useless. Restaurant not full but had to wait 35 minutes for seating. Had to wait another half hour for a waiter. Food finally arrived and I did not get what I ordered.
The server was great! Always filled drinks and checked to see how things were. The good was terrible!
The food and service was horrible. I seen at least 15 other guest complain about the service and food. However, two of the managers were trying their best to help take care of the numerous problems. One of the managers name was Tom and I can’t seem to remember the other guy name.
Fast service and waitress was VERY courteous!
It was fine. Not very busy, server was good. Drinks were good.
Everything was great!
We were warned when we were seated that service might be slow because of a large party going on. However, service seemed focused and excellent.
The "2 for $14.99" deal is excellent.
Food, service, and price were all excellent!
Lots of dirty table when we arrived and they where still dirty when we left. The server was very good however it took the food about 30 minutes to come out. The restaurant was very short on staff and just not clean.
They did not have our reservation, the restaurant was empty, but made us wait, we finally sat our selves and got our own menus. No waitress ever came over, after 15 minutes I asked the bartender and he said he would help us, but it would be awhile (the bar was empty). We finally go up and left, horrible
Just horrible after getting off me and my boyfriend stop here to grab some wings first all our food was cold and then they gave us the wrong food atp I was so ready to go never again
Went for lunch as a group had a great time and great service
We had a large family gathering and they gave us our own quiet room. Really fun! Good service
My motorcycle club's 10th year anniversary We had the back room. Very nice atmosphere . We were able to use the large tv for our video. Our service was Chris and he did an good job. Nice evening !
Arrived to an almost empty restaurant. However after being seated I ran to the ladies room before my lunch companion arrived. When I returned a moment later my menus were gone. I asked the waiter and he just said oh. Not even a sorry! Very slow service. Food was the same as every other Friday's.
We sat over 30 minutes with just water. Didn't get our appetitezer.
Awesome food and experience every time!
Even with my reservation they were not ready for my big party... I brought in about 15 people's business for them... we did not get service for 15 minutes after being seated and only when I asked someone to help us... 2 of the glasses had things floating in them... we were seated for 45 minutes by the time we got our food... I love TGIFridays but this was a very bad experience! Definitely need more help to offer better service!!!
We arrived at our exact reservation time. The restaurant was practically empty. We were told they would be unable to accommodate us, as they were short staffed. 3 cars of people then had to scramble to find a place that could accommodate our party. Will not even attempt to return.
We waited 45 minutes after being seated for any beverages because "it was too busy and we have no clean glasses", even though 2 of our party were kids and they came in plastic cups, and two adults ordered bottled beer. Food took another 30 minutes after order making it over an hour before service. The restaurant was less than half full. Food was decent although I asked for a "refill" on what I thought was an endless appetizer only to be charged for two. We will not be back.
The service was terrible. The waiter just stood in front of us and never took our entree orders.
Went with the family. Nice ambience. Great service. Good food. Right price
When we arrived for our reserved time, the wait staff first told us that they had no table for our party of 7. Then another member of the wait staff told the other that we couldn't be denied a table, but we had to wait 10 minutes for it to be set up in a section of the restaurant that had evidently been closed before our arrival. It was strange, too, because the restaurant was far from full. I think they didn't have enough staff. Experience there could have been better, but our waiter turned out to be fantastic and the food was very good.
Nice place for Christmas Day dinner
Food was really slow come out.
TGI FRIDAYS - Columbia (MD) does offer delivery in partnership with Postmates and Uber Eats.
TGI FRIDAYS - Columbia (MD) is rated 3.5 stars by 38 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.