TGI FRIDAYS - Saratoga Springs
I loved having a reservation thru Open Table. Because it was a Friday and Valentine's Day, there was a waiting line when we got there. They immediately walked us to a table with out a minute wait. Then to say the least, we are ordering a full rack for each of us!! Deeeeelish!!!!!!!!!
I requested just 2 things a well done burger and a fork. I got neither.
it was ok food pretty good it was a little dark when we got there and my opentable was canceled by TGI Fridays why I still don't know... over all we will go back just on a different day and time...
I enjoy going to T.G.I Friday’s. The food is great and the service is good and friendly. Our server was great.
Heather the manager was great and checked on us. Our waitress was excellent for our big party.
Always....awesomely professional and friendly staff serving delicious food and drinks....welcoming atmosphere.....Tom, Sandy and crew do it the best
service was slow, my chicken tasted rubbery, had to ask twice to get something
The service was horrible. We had a reservation for 8 people, our whole party had arrived by 5:40 (reservation was at 5:30). It took at least 15 minutes for everyone to get drinks and even longer for the waitress to take our order. When the appetizers finally came out- an hour after we arrived they were cold and everyone at the table needed drink refills. I had to call a manager as we were going to be late for a 7:00 event. It took her 15 minutes to get to the table and she made excuse after excuse for the service. So needless to say we all went to the event hungry.
The slowest service. Over 55 minutes to get an appetizer to our table. They weren’t that busy. The people next to came in, ordered and ate before we had our dessert.
Nyssa was a fantastic waitress in Saratoga!!!... made our Christmas celebration that much better!!
We have a wonderful family dinner and the food was delicious!!!
Food is pretty good and the service on a Friday night was amazing even though the parking lot was full.
There was an issue with the reservation that was resolved quickly and professionally. Service was fine as was the food.
As it is track season we made a reservation for a party of 7, upon arrival at 7:00 pm exact ( time booked) we were asked would we split up
our family into two booths back to back?!? The reason a party of 13 had just walked in so our table had been given away. Sorry a not my problem situation, I made a reservation along with a highlight it was a birthday celebration. It was only due to my instance that a solution was found to place our family at one table. Stephanie was super, yet the birthday note in the reservation was never acknowledged. We left having eaten subpar food and headed to a locally owned restaurant for dessert.
To begin the hostess was rude and very unfriendly however our waitress more than made up for the poor impression we first received upon arriving. The restaurant was clean the food was good and other than the hostess the staff was attentive friendly and polite.
Service was friendly, good variety of food for teens
Great location to celebrate my daughter's birthday with family and friends!!! Food was delicious and service was terrific! Everyone enjoyed themselves!! Thanks again TGIF!!
Had a decent time. Waitstaff was friendly. Front door greeters did not smile or talk much. I ordered chicken nachos that had two pieces of chunked up dry chicken on them. The steak was very dry and I wasn’t impressed regarding the lack of choices on the kids menu. The entire floor in the restaurant feels very greasy like you could slip at any moment. Could just be the material they used. Everyone else in my party loved their food.
Chrildrens portions very small!!
Stopped for lunch with the grandkids (14. 12 & 6). Menu was diverse enough for all ages. Food was delicious, and service was phenomenal. Just a little disappointed on the serving size(and price) of the soup. For $4.99 the size should have been bowl size, and not barely over a cup size.
Add for $12.99 ribs, drew us in. Ribs were awesome! How ever, they come with fries & coleslaw. Both, were not impressive, when I had them last time, so I took the $3 upcharge, for onion rings- What a ripoff!! Got 3 onion rings, I figured I'd get a basket of rings, for giving up fries +$3--- How disappointing. One other in our party, also took ring upgrade- he got 4. When I complained to.the waiter, I was told, they are served by weight, then he brought me 1 more-- EWW, glad i complained!(not) i even said id like to speak to the mngr. Never came, guess he was to busy weighing onion rings! DON'T PAY EXTRA FOR SOMETHING DIFFERENT, NOT WORTH IT.
Open table was great to use
Service and food was good! Food came out promptly and our waitress was very kind. She made sure to check on us a few times. The only thing I didn't like is we had to ask for our plates to be cleared when she was delivering our desert. Will go again!
The food was delicious, my husband had the bourbon chicken and I had the chicken bruschetta pasta dish and both meals were very good. The service was great, our waitress was very attentive to our needs.
Service was slower than usual and food was like warm at best.
Everything was great. Table was ready when I arrived early.
Mothers' Day, the place was hopping, but the wait staff and kitchen kept up with things very well. We were not rushed, food tasted fantastic, and they were very accommodating on modifications to the default preparations. They also have a great rewards program.
This app was great and convenient!
Fun atmosphere, we never felt rushed. The endless app's were fun for sharing.
The hostess Michelle was very friendly & nice , but our server Catrina was not . It took over 10 minutes to even be acknowledged by her & she seemed annoyed . She made us feel like we were an inconvenience . We did not even see a manager or I would have said something . My burger was overcooked & French fries were cold & my husbands steak you could tell was sitting under heat lamp for a while :( not a good visit even though we love fridays . Catrina needs a new occupation
Our waitress that night was horribly rude, it seemed as though she was not focused on her job just wandering around. The food was good except the burger my fiancè order he ordered it medium rare it seems as though the cooks cannot cook to order, not many restaurants can though. Overall our visit wasn't terrible