TGI FRIDAYS - South Arlington

3.4
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8 reviews
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$30 and under
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American

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About

TGI Fridays has been living the weekend since its doors opened in 1965. Today, there are over 900 restaurants in 60 countries offering delicious food and legendary drinks, all served in the spirit of Friday. We are proud to bring people together for brunch, lunch, dinner, late night, and everything in between. So when we say "In Here, It's Always Friday" we mean it.
What 8 People Are SayingWrite a review
Overall ratings and reviews
3.4based on all time ratings
3.4
food
3.5
service
3.3
ambience
3.1
value
Noise · Moderate
50% of people would recommend it to a friend
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RR
RissaR
1 review
Dined on 3 August 2019
Overall5food5service5ambience4

Fast and friendly service. The restaurant was very clean.

OT
vipOpenTable Diner
Dallas
2 reviews
Dined on 19 July 2019
Overall1food1service1ambience1

Food was cold. Table was dirty. Server was lousy.

MB
vipMB18
Dallas
11 reviews
Dined on 12 May 2019
Overall1food1service1ambience1

We went for Mother’s Day this year and we regret the decision. In spite of having a reservation, we were not greeted for over 25 minutes and we did not receive our food for almost an hour. While our server was nice, he was virtually non-existent and extremely weeded. The Manager was not helping her servers, could not adequately address our concerns about our experience and should realistically not be in restaurant management or any other customer service experience. As a customer of this particular location for over 23 year, the current state of operations indicate that this store should be shut down.

DE
DarlaE
Dallas
1 review
Dined on 12 May 2019
Overall1food1service1ambience2

It was awful. About 25% "full" on Mother's Day Sunday. They claimed to NOT have a reservation from Open Table, but they are so disorganized I suspect the fault is on TGIFriday's end. Service was ridiculously slow for our party of 9 in a mostly empty restaurant. Our server decided to stop tending to our table after he took our orders (he later admitted to the manager that he was falling behind and decided to just let our table go). It took about 45 minutes to get our order out... at least the first part. Several things were forgotten. The staff appears uninterested and unenthusiastic. I lay fault with the manager. She was awful and there is no way a staff could be motivated or remotely competent under her leadership. After complaining about the poor quality of service, she half-heartedly tried to address our needs. She asked my husband how his pasta was - his truthful response was "Cold". No joke - she said "I was actually just wanting to know how the flavor was" and then walked away without ever addressing his cold food. Most of our tables food was cold or greasy or both. The all you can eat shrimp was pathetic. Requesting more brought back 4 measly shrimp that took forever to 1. get anyone's attention to request and 2. to prepare. The bill was wrong - took forever to correct. Had to fight to get any sort of discount. It really should have been free - and I'm not one to try to get stuff for free. It was so awful and I hope corporate sees this review and takes action. Too many reviews like this. There is a reason this restaurant was practically empty on a Mother's Day afternoon. They just don't know how or don't care about customer service. If they are this awful on the front end of business, it's scary to think how they manage the back end (food handling, storage, food prep).

f
favorite
Houston
22 reviews
Dined on 9 December 2018
Overall2food1service3ambience2

Both my sister and I got sick from the food. Will never go there again

OT
OpenTable Diner
1 review
Dined on 30 November 2018
Overall4food5service5ambience4

Brandon was amazing!

B
Belle
Dallas
3 reviews
Dined on 8 July 2018
Overall4food4service5ambience5

They didn’t know what reservations are?!?

OT
OpenTable Diner
Dallas
1 review
Dined on 14 April 2018
Overall2food2service2ambience1

Location was noisy, not very clean, food was not very good. Will not go back to this location.

Also had to wait almost 20 minutes for a table even with reservations (restaurant was not busy at all). I told the receptionist we had reservations and she never asked for our name. When asked she said it didn’t matter.

This place has really gone downhill since the last time we were there.

FAQs

TGI FRIDAYS - South Arlington does offer delivery in partnership with Postmates and Uber Eats.

TGI FRIDAYS - South Arlington is rated 3.4 stars by 8 OpenTable diners.

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