TGI FRIDAYS - West End

3.1
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21 reviews
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$30 and under
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American
TGI Fridays has been living the weekend since its doors opened in 1965. Today, there are over 900 restaurants in 60 countries offering delicious food and legendary drinks, all served in the spirit of Friday. We are proud to bring people together for brunch, lunch, dinner, late night, and everything in between. So when we say "In Here, It's Always Friday" we mean it.

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What 21 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.1based on all time ratings
3.0
food
3.2
service
3.3
ambience
3.1
value
Noise · Moderate
67% of people would recommend it to a friend
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OT
OpenTable Diner
Dallas
1 review
Dined on 4 January 2020
Overall2food2service5ambience4

We got sirloins medium rare - the first time, one was a little pink, but certainly not medium rare. Sent those back, got one that was very pink! Except this sirloin had so much fat, I couldn’t even eat a single bite without spitting out a piece, but my friend still got one hat was well done. NO PINK. Finally tried a third time. I got something different because I had enough of that but my friend is on a diet. Steak was the reason we came. Finally again, no pink, but she just ate it anyway because she was tired of this.

Then! They have the nerve to tell us the temperature was correct but just didn’t show pink? You know what? I have a janky thermometer at home that I know I can’t use for red meat, because unless the thermometer’s length is fully in something, it registers too low and I overcook my meat every time with that thermometer. I think we have a case of that here, but don’t think we’re idiots and try to tell us we’re wrong about what is medium rare. That’s ridiculous.

NB
NikoletteB
1 review
Dined on 22 June 2019
Overall1food2service1ambience1

It was an absolutely terrible experience! Had a reservation for 5pm and wasn’t seated until 20 minutes later due to the tables not being cleaned. Once the table was clean we were seated and it was WET. The menus were also gross...but hey my mom wanted to go for her birthday. We wait 10 minutes to place a drink order. It took 10 minutes to get water. It took 20 mins to get a cocktail. Then we finally order our food and it takes 45 minutes for food that was over-cooked and incorrect. I stated I can’t eat pork yet there was bacon on my food. Took another 10 minutes to get new potatoes. We repeatedly had to ask for drink refills.

In other news we asked the waitress if they could sing Happy Birthday. We had our tickets and then another guest was received a happy birthday so and the waitress than looked at me like “whoops”.

So all in all...I will never return. Go to a different Friday’s and spare yourself the disappointment.

KI
KarenI
1 review
Dined on 25 April 2019
Overall5food5service5ambience5

Dining outdoors in April was a treat. We were greeted and seated right away, and our server was friendly and kept us supplied with all we needed. It was a great setting to get to know a new acquaintance just made at a conference held nearby. Delicious food, pleasant ambiance--though the place across the narrow street was a bit noisy. Otherwise, fantastic!

T
Timbeaux
Dallas
10 reviews
Dined on 29 March 2019
Overall5food5service5ambience5

Everything about our meal was awesome! Our server Teresa especially made our meal experience outstanding! She was pleasant, polite, sense of humor and very attentive! The food was delicious as well. Next time we are in the area we will be back to this location for sure!

OT
vipOpenTable Diner
Palm Springs
78 reviews
Dined on 21 March 2019
Overall1food2service2ambience1

I will NEVER ho here again - we had so many problems I don't want to write a novela listing them all

j
juanr
1 review
Dined on 8 March 2019
Overall5food5service5ambience5

It was a very great dining experience, it was exactly what we were looking for, staff was very courteous and went above and beyond to make our night extra special, Rick came out introduced himself and told us a little about that location and it made it even better. I recommend this location but I don't want everyone to try it due to it being my new favorite spot and I wanna keep it to myself lol but seriously super great spot I hope y'all try it and see for your self, the scenery was awesome!

OT
OpenTable Diner
San Antonio
1 review
Dined on 2 March 2019
Overall1food2service2ambience1

Food took a long time to get to table and the restaurant was crowded and not very clean

K
Keke
1 review
Dined on 14 February 2019
Overall2food1service2ambience2

Upon receiving our food my plate was hot but my food was cold (bag of bones) my fries and ribs were cold as well aa my half and half wings. The manager walked around and never acknowledged our table never asked if the food was hot. Our waitress was new second day on the job so our refills were low just a bad experience. The manager was a tall skinny white guy the time was about 430 or 5. My complete order was the cajun pasta added a side salad order of cheesesticks and the bag of bones.

OT
vipOpenTable Diner
Milwaukee
3 reviews
Dined on 26 January 2019
Overall1food2service1ambience2

Some of the worst service I have ever experienced

OT
OpenTable Diner
Indiana
2 reviews
Dined on 8 December 2018
Overall2food1service2ambience3

The meal started out great, with fast service and no wait to be seated. We ordered the new New York strip steak. It was full of fat and grisly meat; definitely not worth the $20. During our meal the workers that were working in the kitchen were extremely loud and kept using curse words. Not the idea setting for our child that was with us. At the end of the meal, we asked for our bill to another employee because the waitress seemed to have vanished. The order was rung up incorrectly, as we had a coupon for an appetizer and she didn’t take it off. Here we are 3 days later and the charges still have not been fixed on my account. Needless to say, we won’t be back.

OT
OpenTable Diner
Dallas
1 review
Dined on 17 August 2018
Overall3food2service4ambience3

It was alright. They screwed up more than one thing on our order. Don’t know how to make cocktails. They were nice though, which to me is a big factor.

KF
vipKristinaF
Houston
8 reviews
Dined on 27 May 2018
Overall1food1service1ambience4

Absolutely the worst experience of my life. We had six guest and each meal came out at different times within a span of 45 minutes. The last meal came out and was wrong item. They brought out the correct item but with cheese for our lactose intolerant guest which we repeatedly told our server about. The last guest never ate due to the reoccurring error. I finally asked for the manager who simply told us the server was in training and should have had assistance, his solution was to comp the meal....that we never got. Absolute worst

JR
vipJohnR
Dallas
30 reviews
Dined on 10 May 2018
Overall3food3service2ambience4

Food was ok. Broccoli and cheese soup is really creme of broccoli with a little cheese on top. Served cold, and they only fill the cup half way, EVEN when you point it out and ask them to fill it. Salad was ok.

OT
OpenTable Diner
Houston
3 reviews
Dined on 4 May 2018
Overall3food2service2ambience2

French onion soup was not fresh. Had to ask where it was

OT
OpenTable Diner
San Francisco
1 review
Dined on 16 November 2017
Overall4food3service5ambience4

TGIFridays in Dallas does not take reservations. They are not connected to OpenTable, so even though OpenTable will accept your reservation for TGIFridays, TGIFridays will have no record of that reservation.

JA
vipJessiAnn11
Dallas
78 reviews
Dined on 28 October 2017
Overall4food2service5ambience4

This is definitely "fun food" with the calorie counts being so high on everything and the food being loaded with sodium. But our server was awesome! Went for a date and the setting is great in the West End and fun to walk around.

OT
vipOpenTable Diner
Orange County
10 reviews
Dined on 15 September 2017
Overall1food2service1ambience1

Use this as your very last option. Food was okay but service was very poor.

J
vipJuliee
San Diego
8 reviews
Dined on 3 August 2017
Overall2food3service1ambience4

Service was slow and inattentive. At one point I got up to go get the napkins and straws we needed. We never did get plate for our appetizers and we're so hungry we just ate anyway.
Kitchen staff brought us our food because our waitress was so slow. And they weren't busy.

KW
KarenW
Mississippi
1 review
Dined on 5 May 2017
Overall3food3service3ambience3

Food was okay. Service was just okay. I really didn't have complaints

r
rachbrown1
Vancouver
1 review
Dined on 8 April 2017
Overall2food2service4ambience2

Our server (female) was excellent and very quick and friendly. But the wait for our group to be seated was over 15 minutes and we had a reservation. Food was just barely okay. Our group ate there a year ago and the food was much better.

OT
OpenTable Diner
Dallas
4 reviews
Dined on 29 March 2017
Overall1food1service1ambience1

Ummmm this place , not where u should go unless it's almost 11pm and you're starving MAYBE consider coming here.

FAQs

TGI FRIDAYS - West End does offer delivery in partnership with Postmates.

TGI FRIDAYS - West End is rated 3.1 stars by 21 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.

Tweets by TGI FRIDAYS - West End