TGI FRIDAYS - Willow Grove
Happy with service but disappointed in the serving size of the salmon I received.
Waited 35 mins for a table. When we arrived, they told us they don't take opentable. Total waste of a night.
Excellent service & management
$5 Cheeseburger Tuesdays with fries was excellent! I was able to substitute frurs for a small salad. Also enjoyed wings!
waited about 15-20 mins to be seated once entering restaurant, first order of food was wrong and the replacement wasn’t tasteful at all, the waiter did his absolute best however
The best meal at a Friday's in a long time, and excellent service. Be warned, however, that we were told upon arrival that Friday's' Open Table connection had not worked for over a year. One wonders why neither Friday's nor Open Table knew about and addressed this "glitch."
Family went to enjoy dinner. Everyone felt value and meal was very good! However, my streak was overcooked this time and some other errors which server corrected. All in all it was a great meal for the price!
We all thoroughly enjoyed our meals. Great selection to chose from. My steak was cooked perfectly! Server was extremely professional and provided outstanding customer service! Plan to go back again!
Host was terrible and waiter wasn’t at her best. Seems to be confusing around the location. Everyone seems to be new and don’t know what they doing.
Hostess had no clue what she was doing. Table was dirty. Floor was sticky. On the positive the chef that brought our appetizer out was really nice.
The waitress was so proffessional and always smiled. It was great haven't been there in year's. Loved it ty.my birthday was awesome.
Severer was awful. Food was cold. Was given our credit card slip with no pen. Had to go to hostess for one. My daughter in laws drink didn’t come for a half hour. Bartender was mia. Then we watched it sit there for 10 minutes. Tables that came in way after us got served before us. Won’t be back.
Worst experience ever. Service was so bad that we actually wanted to leave.
Please pay attention to the size of your patrons. It is embarrassing to ask for a table, instead of a booth, as it is obvious that I wouldn't fit in it. If a table is offered as a choice, I will ALWAYS choose it.
When I gave them my reservation name, they asked if I made the reservation online, and then said they don’t get those reservations and the wait would be about 30 minutes ???
Please work out this issue or remove this location as an option for open table.
Service was great and the food was affordable. We enjoyed ourselves and would go back to this location again
The wait for food was way too long. By the time it came, I didn’t want it. The waitress was great, she was the only positive thing of our dining experience. I had a party of 7, and ALL others felt the same as I did!!!
Drinks took forever. Waited 15 minutes for 2nd drink. Ate whole meal before it came.
Very quick seating, great staff and delicious food
They did not honor my reservation. Said they don’t take reservations from OpenTable even know it was on her screen.Did not stay to be put on a waiting list when a large number of tables where open. Will not eat or try to eat at this place.
The senior couple behind me was noisy, so I just decided to leave & take my food with me.
Stopped by for a quick dinner abd vc ate at bar for happy hour! Special included pick 2 withv2 sides for only $14.95. Service was good despite being busy!
When we arrived we were told they do not honor open table reservations.
I made a reservation to this establishment and when I got there they told me that there was a wait because the online reservations was down! If it was down then it shouldn’t of been listed on the website. I’m never coming here ever again!
I reserved a table on open table and when we arrived for our scheduled time we were told that they do not take reservations through open table and we would have to wait. That wait time was 20-25 minutes. We decided to stay since we made the reservation. Our waitress was outstanding. I wish I could remember her name because she was amazing. The food was ok. The food came out fast which is good when dining with kids. The bathrooms were disguising. One stall was not working and the other 3 were so dirty that we used the mall restrooms after dinner.
amazing ! fun family place
The best TGI FRIDAYS ever because of an exceptional, warm, engaging, friendly, on-task server. I believe her name was Bridget. We were so impressed that I called the manager over to compliment her (and him)! We need more people such as that. Thanks!
Told me they didn’t do reservations when we got there
Took very long (15 minutes) to take our order .. Made a reservation for two and got seated quickly but sat for a long time before someone came to our table and ended up wasting my food because it was salty. But other than that it was ok.
I’m not rushing back. The t v commercial never ending apps are not what they appear. When you get there the price is higher and they give you a choice of three different kinds. Not the best ones. When I received my platter it didn’t even come close to what was pictured. It had a very gamy taste. We ordered dessert and one our guests was forgotten about. A plate of vanilla ice cream is hard to remember. The Oreo ice cream we ordered was very over priced. Many of the dishes were priced differently when you got to the restaurant. It will be quite a while for me to return
Put in a reservation through open table. When I arrived was told that their reservation system/iPad was down and I would have to wait 30 minutes for a table
This location has often been hit and miss, but this meal was a hit, everything was fresh, hot and tasty.
Do not put cheese on the vegan burger
Unless it’s vegan cheese
They do not take reservations despite being on open table!!
Made reservation. Got there. They're not on Open Table and there was a 35 minute wait. They need to be removed!!!
We never made it to a table. We made our reservation for 8:15. When we arrived we were told by the hostess they did not except open table reservations, but would push us to the top of the wait list. So I asked how long the wait was, and she proceeded to tell me an hour. Not sure why this place would be on Open Table and not except reservations. They told us they would bring the manager up, but we waited another 10 minutes. He never came to the front. We left and had a very nice meal at a different restaurant.
What an an awful and upsetting experience!
I reserved our seat on OpenTable to make sure the restaurant was still open. We waited about 5 minutes to even be acknowledged, after a few employees walked right by us. Informed her of my reservations and she said they didn't do reservations... ?
The start of this meal was touching a dirty, greasy menu! I ordered a slushie, was told she had to get it from the bar, 10 minutes later. It was certainly NOT a slushie! It was juice in crushed ice.
I ordered spinach dip for my appetizer and my son ordered potato skins. I could not even eat it because the chips were burnt and hard, the dip wasn't bad. I didn't get a chance to say anything to the waitress because the next time she came back was to give us our food then quickly walked away again. The next time she came to our table was to deliver our check, while we were still eating!
I ordered a steak and my son ordered ribs. My steak was overcooked and had a nice chunk of butter on it, which for some reason I was charged extra for! The broccoli was burnt and the mashed potatoes were cold and tasted like they had been sitting out all day!
A man started sweeping around our table and then right under our table, I told my son to stop eating and we will take our food to go. He complained Ave said "he was hungry" I had to explain how you shouldn't sweep with food around because you are sweeping floor particles into the air which then ends up in our food. God only knows what those floor particles consist of!
It was incredibly upsetting to waste almost $100 on food that ended up in the trash. Not to mention that I had to then go home and cook something. I could have bought almost an entire week's worth of dinner for the $62 I ultimately wasted! It's extremely disappointing to work so hard for my money to only have it wasted by going to a restaurant where the employees just want to be done with their shift and not care about their customers.
First time we went here the service was HORRIBLE. We left after 45 mins and only getting our drinks. This time was much better. Our server seemed to be MIA for a little bit after dinner before our check, but it wasn't that bad. Food was good. it's fridays, so it is what it is. I'd give it another chance before I say the service issue the first time was an isolated thing or not.
Not a bad experience. I’d def come back
The restaurant was not well kept at all. They didn’t honor my open table reservation. Hostess was slow and not friendly. Bathroom filthy with no toilet paper in at least 3 stalls.
Multiple tables were open both empty and with dirty dishes and food.
A fight between 2 tables occurred which disrupted the whole staff - and instead of the hostess and manager reassuring everyone they all went to check out the fight.