Thai Orchid Maidstone
Very understaffed, food brilliant, waiting too long for drinks and food very disappointed
Went on valentines day, just me and my husband . Was in the restaurant for over 2 and a half hours! Was only able to get 1 drink each. Took an hour to even get starters then just over another hour to get mains. We tried to leave before mains as had booked the cinema and was told our food was just coming, and we would get a big discount. We waited another 20 minutes food came, and wasn't great. Asked for the bill, (that was a challenge in itself theres only 2 waitresses doing bar and waiting). They tried to give us a £5 discount for being stuck there over 2 and a half hours for two courses, and only one drink each in that time. Tons of people was walking out, there was terrible vibe as everyone was complaining. We was the first bookings as had dinner at 6pm so had people waiting over half an hour for our table they booked. Would not return again
Birthday for 12 people. Friendly service, great food and value (Sunday fixed price order anything cooked fresh)
Lovely food nice and quick pleasant service, no table cloth.
This was booked some time ago but when I tried to add on 2 more people I was told they had no reservation for us! I had an email confirmation! On the same night we booked the downstairs bar for my daughters 40th birthday party and was assured we would have exclusive use of that floor but then they booked 30 other people but said they would be outside in a marque which was actually a gazebo and as the weather was bad alllowed them into our space. The manageress then shouted in my daughters face when she complained! Terrible place and would NOT recommend to anyone else
Great food, great atmosphere. Service was a little slow but they were rather busy. All in all we had a great evening.
Really good food and service. When we were there it was not very busy so a bit quiet but we were early on a weekday night. Will go back with no hesitation.
Excellent food and service for the price. Let down by a rather run down environment. The location is excellent, just needs a bit of money spent sprucing up the place a bit.
Very good value set lunch menu
Starter and main 7.95
Lovely virgin pina colada 4.50
Really enjoyed it. Will be coming back
Beautiful food. The place itself is a little tired, but I go for the food and the view whilst eating. Great value for money
Enjoyed the food very much and the staff are warm and friendly. Very pleased I had a birthday meal there that included a surprise 😋
Fantastic meal and thanks to the staff for making my wife’s birthday extra special
Beautiful Thai food on the banks of river Medway. Highly attentive, friendly service. Highly recommended
Recommend food it’s lovely! but the service was horrific waiting for starter for hour and a half then they forgot most of what we ordered.
I have used the thai as a takeaway previously and it has been ok
First time sitting in the restaurant, starters ok, the noodles turned up first which after a while we started eating, then the rest of the mains came in dribs and drabs the waitress would have about six plates on her tray and leave 2 on our table and then take the rest to another table.
So the food did not come out together, the food should have been hot and tasty as the kitchen is 30 foot from the tables but it was just warm and the flavour was not there
I finished my drink and was not offered another and the table next to us waited 40 mins for their starters so ordered their mains due to the wait
Quick service with tasty food