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Absolutely disgraceful. We arrived only to be told that the restaurant no longer existed and had been closed for 3 weeks even though the booking had been confirmed by email and phone the day before.
After reserving a table online we were placed in a corner at the kitchen door when there were booths available. Service was slow & the food was poor
The service was excellent. We were attended to immediately. The waiter was very friendly and the place was quiet yet had an atmosphere.
We arrived at 5 to 9 and our booking was for 9 and the kitchen was closed! We didn’t get our food and were turned away! Very disappointed
Really good night. Music was really good but a little loud. Great service from the staff.
We book a table here and end up not even staying for food. The food eatting area is at the back but for some reason they had us seated right in the middle of bar with no one else eatting all drinking with backpacks and the table they reserved didn't even have a chair they had to get one. Very disappointed and unorganized as when booking I stated standard not bar.
I love this wee bar staff are very friendly. Booked a table on the 21/12/18 for 3 friends the place was buzzing. We got sorted wihout a problem. Took us to our table and drinks flowed from there.
We had a fantastic night.
Arrived to the Berliner having booked a table via their Facebook page as earlier that day when ringing the establishment we were put on hold and they never returned to the phone, we thought “that’s fine they’ve forgot to return to the phone, they’re probably very busy”.
So we arrived at 5pm our booking time and the bar was crowded, nothing unusual, but we managed to find our table with my name reserved on top by squeezing through the crowds of people, we were not greeted by a member of staff upon arrival, nor brought to our table, we found it ourselves and sat down, waited a few minutes for any staff to walk by to call them and let them know we’d shown ourselves to our table and that we needed menus but no staff was in sight, my partner then went up to the bar to ask for food menus as we had a show to go see at 6:30pm as we needed to order more or less straight away, there were 2 bar men on and none of them were able to even hear my partner call on them for food menus, whilst this was happening I was waiting at our table when a young couple and 2 older men stood at our table with their drinks and talked and socialised when we were essentially trying to have a nice dinner date before the show, there was no privacy at all, thank god it wasn’t our first date! Needless to say we got up and left without any member of staff knowing we had even showed up to our booking, we managed to get a table round the corner at Northern Whig, my first time there and it was lovely, and we made it in time for our show, so yes I’m sure the food at the Berliner is lovely but wouldn’t know as the service was absolutely shocking, and on a last note, yes I tried to contact the Berliner afterwards to give them this information but again I couldn’t even get in contact with them to make a complaint, unfortunately I won’t be trying again anytime soon!
Lovely meal on the busiest day of the social calendar. Had two small children with us and staff were very helpful. Not all food arrived on time but may just be because of the busyness of the day. Very vibrant and cozy with good location to shopping.
The decor is very nice but otherwise we were disappointed. Sat by the toilet door, the smell spoiled our dinner. Live music was on, good singer but much much too loud, we could not converse around the table. As well the menu is quite small - 2 of the main dishes were not available, reducing the offer. Food was good, wine as well. Probably a nice place for a pint watching a match, but not the gastro pub we had in mind. On a positive note, the staff was friendly and helpful.
Excellent service and great food amazing surroundings
Great food, with a good selection of beers and other drinks.
Excellent meal at a very reasonable price. Attentive and friendly waiting staff. Would highly recommend.
The hot wings are the best in Belfast! Went for a few starters and some cocktails. I've had chicken wings in the famous Elephant & Castle in Temple Bar in Dublin and these are as good as those to be fair. The Elephant wins purely because they serve big celery sticks on the side and here it was celery shavings instead but I'm nit picking!
Food was hot and really good and the bar itself had a lovely atmosphere on a Saturday night - would recommend highly for pub grub and date night drinks
Food and service was excellent. Guy singing was fab as well.
The food was fine and the servers great but it was sooo noisy with really loud football on tv just above dining booths then a live singer and guitarist just next to the same area. So for a catch up and chat with friends it didnt work. Also we booked a table for 7.15 and were told that the children had to be out by 8pm which again want going to work. This should have been made clear before booking. They let us stay to finish meal but then we tried to sit outside for a quiet chat and were told we couldnt because my sons were with us. I should point out that my sons are 15 and 17, I wouldnt take small children in there. So overall a fraught eveneing
Being told it’s hard to find good food in the UK our expectations were not terribly high. Then the recommendations came in from the Uber drivers and one told us the other ones suggestions were poor and that he wouldn’t go there. We were back late from a A Game of Thrones tour and that made it doubly hard. Luckily a quick Open Table search came up with this little gem where we could get a 7:45 reservation. It seems relatively new and in good repair while my wife said her first test was passed based on the state of cleanliness in the toilets. Food was great for Pub fare and staff was friendly. Manchester United was on the lone tv screen over the bar. What more could we ask?
Myself, my partner and our two kids had Sunday dinner in the Berliner and it was delicious! The booths were great for our family and the screens right beside it meant my partner could also watch the football! Food was gorgeous and service was great! Lovely wee spot, thank you x
Great service and good food! Looking for some grub while traveling and found this gem!
Extraordinary food, really good portion too! Would definitely come back again!
A great spot for food and the live music during dinner was a bonus. We could tell that one member of staff that served us was a little inexperienced but the others more than made up for it. Would definitely go back.
I can only say the staff, the ambiance, the food were simply the best I had had all together in a while. I can only recommend it and I will surely come back again. Thank you guys :)
Great spot in city centre to meet with friends. Some nice craft beers . Do a lovely pulled chicken flatbread meal . . Would recommend to anyone.
Too loud and they didn’t have several of the menu items
AMAZING. Already recommending to my friends, I have been only twice but boy it was great the first time, so of course I had to go back. I had the Smoke Haddock the first time and it was brill, so of course had to go back and have it again. I think the layout was very modern and spacious and staff OH MY! They were so nice and welcoming and even got a compliment from my waiter whose name I have yet to remember.
My favorite part was the drink! Ladies and gentlemen you's need to try 'welcome to the club' it has now become my favorite cocktail EVER! I am sitting in Uni library now and craving one...Its a bit pricey but it is definitely worth it, well maybe just 1 or 2...or 3
The Berliner wa great . Good solid pub grub. With great service
The food was amazing. They misheard my order and brought out the wrong item, but quickly corrected it. Great service and great food
Went for dinner on friday night and i couldnt fault it absoloutley stunning food and great staff very friendly and very cheap deffinatley going to be back very soon