The Big Smoke
We serve Argentinian Angus steaks that are Wet-Aged for 7 weeks. Choosing our beef is a big decision, more important than you think because, the grading and classification of the beef will affect the quality of the steak produced on the grill. We look at marbling, moisture content, colour and insist on the finest grades of beef. Therefore, offering excellent quality and at the same time, value for money for all our customers.
Our unique Tin Burgers have been crafted using a tin to stack our overflowing, hearty and fresh creations...you have to see it to believe it!
We are proud to offer a friendly welcoming atmosphere, fresh cocktails, ice cold beers and generous portions of good old Southern-style cooking offering perfected BBQ specialities.
We welcome you to join us with friends, to get together over great fresh food, plentiful drinks and music - enjoyment that never goes out of fashion.
Very poor quality food. Poor and slow service. No better than a fast food burger chain
Service was great! Everyone that came to our table was nice. Food tasted good and good servings but I’ve had better elsewhere. Little dark where we were sitting compared to other areas.
Great food. Good service. Great value for money already booked to go back again.
I booked for my partners birthday. He has a big appetite, so I have to choose places that have big portion sizes! This did not disappoint! The cocktails arrived looking quite small but there is a reason behind this, they are super strong! The wings were tender and fell off the bone and were really delicious. The mains were huge and my other half said the ribs were spot on and completely delicious. What drew me to the restaurant was the pictures on line of their tinburger. This is a fabulous idea. When I say the burger was a monster it was huge and you could choose a whole heap of toppings at no extra cost. I only managed half and gave the rest to my other half! We were too full for dessert. The food was spot on. I can’t say anything bad about the staff they were attentive and friendly enough but didn’t have that zing that other London restaurants have. Don’t be put off by its location right on Leicester Square, as a Londoner I tend to avoid the location for eating out, although it wasn’t a cheap meal I’d say it was worth the money paid.
Upon entering the restaurant, I was asked if I needed help, only to be passed onto the person I would have initially approached anyway.
The service was slow, despite the restaurant not being very busy.
I had the half rack of ribs, which were quite good, and the freak shake, which was nothing to write home about. However, the waiter did remove this from the bill.
Overall, not the best ribs you can find in London and probably not top of the list to return to.
Expensive but you are right on Leicester Square. Food was average.
Generally it was a good experience. The food was delicious and the service from our waiter really helpful. Our one criticism is the lack of choice for vegetarians which was made worse by a decision to change the menu and remove the one vegetarian burger option available. Although the chef agreed to make a burger from the original menu (which was still being advertised on line despite the change) we had to make a fuss about this which was a shame.
More generally in 2019 no restaurant should have a menu which offers such paltry options for those people who dont eat meat!
Lovely restaurant and amazing food. Went for a birthday and received a slice of cheesecake at the end of our meal. Great service and lovely staff.
Good food,great service, great drinks. Slightly expensive but the portion sizes were huge
Pre-Theatre Birthday Dinner with friends. Delicious cocktails and lovely food served with a smile. It was very busy so had to wait for drinks and food but overall ambience was good
We booked the Big Smoke for a pre dinner meal. The service was great and we were able to get our food pretty quickly - though the restaurant was pretty empty at the time.
Unfortunately the food was VERY mediocre. The beef in our burgers was extremely dry and lacked flavour. We had to leave the corn fritters as they were too bad. The ribs and steak were OK but we've certainly had better for less money in London.
Finally the ambiance was average and very loud. Overall, I'd give the Big Smoke a big miss. I certainly won't be coming back again.
Fantastic food and drink service friendly and helpful
Fantastic food fantastic service atmosphere brilliant
Family places my son and my family was enjoy a lot.
We will definitely coming back
Food was good and staff friendly but I had spoken to the restaurant in advance about gluten free options and was assured this could be accommodated yet when we arrived we found there was only steak and salad as an option.
Sunday afternoon with family is a must. Friendly attentive and efficient service. The food was lovely well prepared and fresh. We had a toddler with us and he was well catered for with high chair and colouring page and crayons. Children's meal was great he lived it so did Mum
I cannot praise this high enough.
Facilities were clean. I will definitely visit again.
The starter and main were fantastic, but it was massively let down by dessert. The ice cream had big chunks of ice in it - a sign of poor quality ice cream which has melted and been refrozen. I actually wished I hadn’t had dessert.
But the waiter was rude to my dinner guest.
He flung down our dessert spoons without a word to us. At that moment, I felt quite unwelcome actually, like an annoyance.
However, that said - fabulous burgers and a great beer deal. Great atmosphere and very clean bathrooms.
Just a shame about the member of staff we dealt with and that unpleasant peanut butter sundae.
We loved it! Great location in Leicester Square with cool drinks and very good food. American vibe you don’t see in many places in London but if u want Ribs, cool burgers, and great drinks, this is a good choice
Great unlimited wings and fries offer on a Wednesday!!
Good atmosphere and giant portions of food
Good food, nice location, great service. Giulia was amazing and simply went the extra mile to accommodate all of our requests.
We had the ribs and the beef fillet steak and the food was so delicious.
Will definitely return, the place has such a Good London vibe.
Nice place, great food, all the people and also the manager are very kind people... for sure I will back
Seated quickly and staff were friendly but the food lacked any taste no seasoning inferno wings not hot at all and was dry needed loads sauce to try to eat it. Left feeling disappointed.
We been last Wednesday for the second time in this restaurant and we been surprised again
The atmosfere,the food,the service are amazing
Managers and all the staff are very polite and helpful
Thank you very much Again
See you soon again
We went to the big smoke on Tuesday afternoon. The hostess was great and very welcoming. We got a nice table outside. We have been offered drinks right away and the service from Nikolas was really good. We had ribs with Cezar salad they were amazing. Definitely will come back.
A lovely time for pre theatre brunch. The staff were attentive and friendly and considering we were in the centre of the West End the food was very affordable. Would go back 100% but stay clear of the french toast a little too oily and greasy. Nonetheless a pleasant and enjoyable time at Big Smoke
Hello, Thank you so much for hosting our group of 20 on Saturday. We all had a brilliant time. I would like to apologise for the noise from our table and if we caused any disruption. I know myself and few others had drank far too much. You were very paitent with us! My fillet steak was awesome btw :)
Fun vibe. Attentive service. Really enjoyed it. Had a nice steak that was well seasoned and well cooked. Reccommended.
Meeting was a successful time
I love this place!!!! It wasn't my first time at big smoke and definitely it will not be the last... I'm planning to try all the menu :p so far food was fantastic from starters the special margaritas to the desserts. I loved the smiles on the staff faces, they transmit the happiness to the customers, excellent service and a big thanks to the manager Andrea who was great and super helpful. Can't wait to go back!!!
We booked this restaurant after seeing reviews on trip advisor and we weren't disappointed
Glad that we booked a table as was very busy however the staff were so friendly and attentive couldn't do enough for us
Food is delicious and atmosphere was brilliant
Would highly recommend
We went there Saturday evening and it was a Great experience
The Staff was very Friendly and Polite
We been on the Terrace and we enjoyed a lot the atmosfere and the nice weather
We definitely will come back
Amazing experience,really good food,specially the mix seafood!! Friendly staff,I enjoyed my time,and i recommend for everyone to try!
Atmosphere in The Big smoke is seriously amazing. Such a unique place. Great and verry professional service since first step to restaurant until the farewell. Cocktails they do are oh my GOD! And this burgers in a tin... wow - delicious and probably the biggest burger I have seen. Highly recommend!
From the minute we walked in, we felt so welcomed from all the staff at The big smoke!
The food was incredible (ribs and burgers were some of the best we had ever eaten!), the cocktails were on point and the service was outstanding (thank you Nicola and Diego).
I've been to a lot of restaurants in the city, and I wish they took as much time to interact with customers.
Will be back soon for sure!
We went to The Big Smoke restaurant with bunch of friends to celebrate birthday... When we sat down our waiter (Nicolas) took our drinks order and gave some time to look at the menu... everything was very smooth... the ambiance was great thanks to Nicolas, who turned out to be really attentive and professional waiter. Needless to say starters, mains, cocktails and desserts were stunning. We had very good time overall. I highly recommend this place and we’ll be back shortly for another outstanding experience.
great atmosphere from greeting, music to the service. Our waiter niconas is just fantastic, makin an amazing fun service for as. Also shaker juaquin excellent cocktails👌.highly recommend.
Superb service- nothing was too much trouble.
Reasonably priced for Leicester Square.
It was a pleasure and we will be back!
I have never seen a burger as big! I had a chicken burger which came in a tin that you slide off leaving a huge stacked burger with layers of crispy fried chicken and coleslaw. We were sat on the terrace in Leicester Square and people were taking photos and commenting as they passed which was hysterical. My friend had a huge rack of ribs and we shared some onion rings. It was great fun and we moved inside when the live music started. Great night out.