The Boat House.

4.6
222 reviews
£25 and under
British
The Boat House is Kent’s premier Restaurant, Wedding and Entertainment venue. Our aim is to provide the best in dining and entertainment experiences for all ages. We pride ourselves in making The Boat House a safe and friendly place. Situated in Strood, Kent beside the banks of the beautiful River Medway.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 222 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.6
ambience
4.6
value
Noise · Moderate
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KS
vipKarlS
London
9 reviews
Dined a day ago
Overall5food5service5ambience5

Excellent Sunday Carvery as per usual! Had friends come down from our club this week as well on my recommendation and they all said how much they enjoyed their visits. Keep up the good work/ highlight of my week !

w
wow4all
Kent
2 reviews
Dined a day ago
Overall4food5service5ambience4

The staff was very friendly and helpful due to me being disabled.

OT
OpenTable Diner
Kent
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

What a fantastic place , food was amazing , service was brilliant and enjoyed the whole experience

OT
OpenTable Diner
Kent
1 review
Dined 2 days ago
Overall3food3service3ambience1

Shame was so quiet as this is a lovely pub/restaurant but there was no atmosphere as a result

TC
TomCat
London
1 review
Dined 4 days ago
Overall4food4service5ambience4

We both had the baked camembert which was lush and then he had the Burger and i had the chicken burger and we both enjoyed our meal we then had cocktails to finish. it was quiet not many people but was a weekday. There is seating outside on the river and we had a window table which was great. The guy serving us was attentive and very helpful. We would recommend The Boat House and can recommend the Sunday lunch also.

KS
vipKarlS
London
10 reviews
Dined on 9 January 2022
Overall5food5service5ambience5

Excellent Sunday Carvery as usual guys. Thank you

M
Malcolm
1 review
Dined on 9 January 2022
Overall2food2service3ambience3

Where can you start? First impressions were great from the outside and inside and the service was good.

Unfortunately the same could not be said about the food even though the food on the hotplates at the serving area looked appetising it was in in fact insipid, tasteless and only warm!

All of the vegetables appeared to have come out of a freezer, "was anything fresh?" I doubt it! Even the roast potatoes looked and had the taste of good old aunty Bessie's which they even managed to turn into pieces of charcoal and the shop bought Yorkshire puddings were undercooked limp and lifeless.

I suppose the only saving grace would be that the portions were huge (great if you were extremely hungry) but the amount of food left on plates going back to the kitchens would have fed an entire third world country.

Having read so many glowing revues I was extremely disappointed with the food which could be hugely improved by a decent chef who used fresh produce especially the potatoes which make or break a Sunday lunch.

Having been a qualified now retired chef for over 25 years I would like to think that this review is is taken seriously and not just dismissed as another moaner!

I do not expect a reply from the owner but although things appear to be going extremely well now the furore I guarantee will soon start to dry up.

However good luck to all.

Bye the way you are allowed to season and taste the food before it leaves the kitchen.

The Boat House.
Responded a day ago

Hi thanks for the feedback, the only thing that is frozen vegetable wise are the peas. Also the potatoes are made here and not aunt Bessie. I appreciate that you are a retired chef but I'm afraid your review is inaccurate. If you didn't enjoy the food I'm sorry about that, we always try to give everyone the best experience possible. We are extremely busy on a Sunday and have fantastic feedback from our customers that return week after week.

Report
JD
JackieD
1 review
Dined on 2 January 2022
Overall3food3service2ambience5

We went at 4pm and it felt like it had been a long day, service wasn't great initially, waited quite some time for drinks even though it wasn't busy. Food was good apart from potatoes, looked like Aunt Bessie's. It was a shame we couldn't help ourselves as it is a carvery, may be to do with covid although you help yourself at Toby. Nice modern place will definitely give it another chance as daughters friends rave about it.

The Boat House.
Responded on 9 January 2022

Hello, thank you for your feedback. I'm sorry about your wait on your visit. We have been short staffed with staff self isolating, our usual wait times are very short. The potatoes are made in our kitchen and are not premade. Normally we have very good reviews on our potatoes. Hope you will return again. Many thanks for getting in touch.

Report
KS
vipKarlS
London
10 reviews
Dined on 2 January 2022
Overall5food5service5ambience5

Roast carvery for two. Generous portions of delicious roast meats freshly carved in front of us with all the trimmings you could think of. Friendly professional service served with a smile.

Great ambience and excellent value. We will be back!

SD
SarahD
Kent
1 review
Dined on 2 January 2022
Overall5food5service5ambience5

Staff are always friendly and nothing is too much trouble. Food was delicious as always and so much for yr money. Will always be going back for more .

JE
JulieE
1 review
Dined on 30 December 2021
Overall5food4service5ambience5

Loved everything about the restaurant but felt steak should have been on the menu but everything else was really good

SW
SusanW
1 review
Dined on 30 December 2021
Overall5food4service5ambience5

Excellent from the warl welcome from staff and table was great. Decorated lovley service was at a nice pace. Didn't feel it was get your food and go .Food was nice I chosed this restaurant because of the menu .Being gluten free they had a great choice of main meals and a couple of starters and dessert.. It very hard to find restaurant that have a choice. All in all a great experience will definitely be going again .I will also try the breakfast and Sunday roast

h
halide
1 review
Dined on 29 December 2021
Overall1food1service1ambience1

the chicken shish was terrible dry and hard advised waitress did not seem bkthered

The Boat House.
Responded on 9 January 2022

We are sorry that your recent visit to The Boat House did not live up to your expectations. I'm not sure what would have happened here as the kebabs are one of our best sellers. We normally get great feedback on them. I would like to know more Information if your able to email me info@theboat-house.co.uk I have however already discussed your comments with my colleagues and we hope you will return to visit us again in the future so we may have an opportunity to deliver a better experience.

Report
AL
AutumnLBT
1 review
Dined on 29 December 2021
Overall5food5service5ambience5

What a lovely place! I knew this previously as the riverside tavern (which was great) but this newly renovated pub is amazing. The lunch menu deal was great and the food was delicious, the staff were all friendly and they made me feel comfortable and didn’t bat an eyelid at me having my 6 month old babbling away.
Family friendly and 100% worth the visit, not only will I be returning, I’ll be letting others know about this too!

DW
DeeW
1 review
Dined on 20 December 2021
Overall5food5service5ambience5

Been here twice in the last two weeks & thoroughly enjoyed, food was hot & delicious service was brilliant, friendly staff will be going back

RS
RussellS
Kent
1 review
Dined on 19 December 2021
Overall5food4service5ambience4

Went on a Sunday just before 6pm. Had carvery. Although at the end of carvery service the food was very good. Not too busy(probably due to Covid). Very good service and very good value for money.

Shall go again.

M
Miller
1 review
Dined on 19 December 2021
Overall4food4service4ambience4

Most of us had the roast, good to see that the potatoes were better.
Shame they had ran out of the starters that we wanted as it was only 4pm. It the soup we had was really nice.
Would like to see more options for main meals too on a Sunday.

Overall we like the boat house have a visited a few times.

KS
vipKarlS
London
10 reviews
Dined on 19 December 2021
Overall5food5service5ambience5

Excellent roast carvery, generous portions, great service and a friendly ambience.

JM
JessicaM
1 review
Dined on 19 December 2021
Overall3food2service2ambience3

Some of the food we ordered was not very good and burnt

MM
MattM
1 review
Dined on 19 December 2021
Overall5food5service5ambience5

Great service, Great food and good experience had by all that attended in our party.

TW
TrudiW
1 review
Dined on 19 December 2021
Overall5food5service5ambience5

First time dining here and will most certainly be back. We had the carvery and the portions were massive but so delicious!

R
Russara
New York Area
12 reviews
Dined on 18 December 2021
Overall4food4service4ambience3

Food was good, very prompt service. We would go back but maybe on a summer’s day when we can see the river as is a lovely setting!

B
Botty
1 review
Dined on 15 December 2021
Overall5food5service5ambience5

This is a new restaurant for us, we will absolutely be back. The staff were lovely and the food varied and good quality.

K
Kate
1 review
Dined on 13 December 2021
Overall5food5service5ambience5

We really enjoyed our Christmas meal here.
Great tasting food and plenty of it.
Nice atmosphere and friendly staff.
We will be back.

MS
MelanieS
1 review
Dined on 13 December 2021
Overall4food4service4ambience4

Nice surroundings , staff very helpful . Just a shame they had run out of some of the options on the menu but do also appreciate there are supply issues at the moment . Will definitely return .

AB
AnnB
1 review
Dined on 12 December 2021
Overall5food5service5ambience5

Ambiance is great at this venue no matter where you sit. Service excellent and food is great value for the price charged.

MR
MelissaR
1 review
Dined on 12 December 2021
Overall5food5service5ambience5

Service was amazing, food and drink was delicious

BM
BridgetM
1 review
Dined on 10 December 2021
Overall5food5service5ambience5

Great restaurant with views of the canal. Helpful friendly and professional staff.
Food well presented and good choice.
Wonderful cocktails.
It is about a 15 min walk from Rochester town centre but well worth the walk.

JJ
JoannaJ
Kent
1 review
Dined on 6 December 2021
Overall5food5service5ambience5

Really nice location, good food and great service will definitely be back

KJ
KerryJ
1 review
Dined on 5 December 2021
Overall5food5service5ambience5

Great place to go ..food reasonable price, service great, atmosphere relaxed and comfortable,.. recommended

F
Fluffy
Kent
1 review
Dined on 2 December 2021
Overall5food4service4ambience4

This is a lovely restaurant. I've been a few times now for lunch. Food is lovely, very clean restaurant. Friendly staff. Good value especially if you choose from the weekday lunch menu.
Throughly recommend it.

DH
DonnaH
1 review
Dined on 1 December 2021
Overall4food4service5ambience5

First time at the Boat House after hearing it advertised on the radio. Went for an early lunch so not overly busy at that time. Nice clean restaurant, comfy chairs & a lovely view. There were a couple of things on the menu that weren’t available which was disappointing but the food we did choose was very good & the mashed potato was particularly yummy. The staff were very friendly and attentive but not overly so, which is nice. Their timing was impeccable so they were monitoring from afar which I prefer. There’s nothing worse than being constantly asked if everything’s ok! After our starters we were asked if we wanted our mains straight away, or to wait a while which I thought was a nice touch. But I guess in busy periods this, would probably be less of an option.
So in summary a very enjoyable lunch with good honest, value for money food presented beautifully and a lovely atmosphere. We would definitely return & I look forward to trying one of their roast dinners.

SY
SYLVIAL
1 review
Dined on 30 November 2021
Overall5food5service5ambience4

Lovely food and generous portions also reasonably priced

RA
RosalindA
1 review
Dined on 26 November 2021
Overall5food5service5ambience5

Excellent evening meal with wife and grandchildren.
Couldn't fault it.Wish I had discovered the boathouse before.
Big portions,we couldn't eat it all!
We will definitely be back.

HD
HarrietD
1 review
Dined on 25 November 2021
Overall5food4service5ambience5

Outstanding service and atmosphere. The staff were efficient, friendly and kind. I was concerned about my lively 1 year old, but they engaged with him and actively put me and others at ease.

The menu had some great choices and were presented nicely. I had a chicken burger, husband had the house burger. Both were delicious with soft brichoe buns, good flavour and nicely cooked. Cocktails went down well as well!

It would be great to see more homemade desserts on their menu.

Can't wait to go back.

GW
GillW
1 review
Dined on 25 November 2021
Overall5food5service5ambience5

Lovely food, understand is homemade... definitely tastes like it... delicious. Staff fabulous. Can't fault Boathouse at all👍

H
Hilda
1 review
Dined on 23 November 2021
Overall5food5service5ambience5

Lovely meal as usual..we went for lunch on a school day, so it was very quiet but really nice... Christmas tree already up and the meal was lovely... will boom again..

A
Adam
1 review
Dined on 22 November 2021
Overall5food5service5ambience5

Great pub food, welcoming and friendly staff and a nice location. Will definitely be back.

RP
RussellP
1 review
Dined on 21 November 2021
Overall3food4service3ambience4

Well-decorated, beautiful location, friendly staff (particularly the two guys serving the buffet) and a good range on the menu.

We came to have lunch with friends and all went very smoothly until we were ordering dessert. Our server went to check on pudding availability and came back to inform us that unfortunately we would need to move to the bar for dessert - our table was only ours for an hour.
As nobody had informed us on arrival we were somewhat perplexed, particularly as there were other clean empty tables around us that could have been used for newcomers. Staff had not even been quick to serve us or take our order.

We made our way to the bar area and finished with dessert and coffee.
It was a pleasant afternoon and a pleasant place to visit - but a table for only an hour is an issue that would mean we could not bring guests in the future without worrying.

MT
MandyT
1 review
Dined on 21 November 2021
Overall5food5service5ambience5

First time we had eaten here, will definitely be back. The carvery was excellent cooked to perfection. Staff very friendly and accommodating. We went early and glad we did, as it got busy very quickly, sign of a good restaurant

FAQs

You can order delivery directly from The Boat House. using the Order Online button. The Boat House. also offers delivery in partnership with Deliveroo. The Boat House. also offers takeaway which you can order by calling the restaurant at 01634 719949.

The Boat House. is rated 4.6 stars by 222 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.