The Brasserie at Wivenhoe House Hotel
Staff bring a trolley with a hotplate and frying pan a fry garlic prawns in front if the diner unfortunatley they place the table right close to other guesteating there food. I had to ask one waiter to move away from me as he was so close i would have got oil splattered up my shirt, this happened again and the next waiter refused to move so i had to get up in the middle of my meal take my jacket off the back of my chair while he carried out the cooking. When i went to return to my chair there was oil droppingson the chair so staff had to change the chair. I spoke to the manager and he was far from helpfull We will never go back to this place because of this which is a shame because the food was good.
Radio music from kitchen doesn’t set a good ambience , our starter was forgotten , main meal was ok if a little cold for my liking . No salt in salt sellars or all clogged up couldn’t decide
First visit, very enjoyable. Food was excellent. Will definitely come again.
The service was second to none, everyone was really attentive and so accommodating. The food was amazing and can’t wait to come back.
The setting and grounds are beautiful the Restaurant rather austere. Sunday's menu could do with the addition of a couple of more dishes. particularly the Vegetarian choice. Overall it was value for money
Service both at the Bar and table was excellent
The staff were attentive and welcoming. Also very knowledgable with dietary requirements.
The food was lovely although a nice gluten free dessert would’ve an added bonus.
Really wonderful evening. All staff friendly and welcoming. Clean and a wonderful meal. Well certainly go again.
1. I was disappointed in the web site arrangements for booking the meal. This was a meal to celebrate a birthday, yet I was not asked if the reason for it was special or why. When a meal was booked for my birthday last year, it was made over the telephone and the results were far superior.
The ambience was therefore disappointing.
2. The service was excellent, as usual and we were well greeted by the staff, both senior and junior, but the meal was unremarkable. The meat used for my beef stew meal could have been better better quality or better prepared. I found a considerable amount of inedible sinew and fat on it.
3. The menu choice was also very reduced. There were several choices of burgers, but other main meal choices were limited. Those of us who prefer to eat midday, want a proper choice of meals, whereas the menu was, other than steak, fish and chips and stew, mainly snacks.
Sorry guys, you slipped a bit!
The service was fantastic, and the food was delicious. My meal in particular was great, but others in my party were less satisfied. The location is wonderful, and I know from previous visits that it's so nice to sit outside and eat on a lovely day.
Good food and good service, we would happily go again and recommend it to others
Fish Friday is wonderful, with a vast variety of fish to choose from and excellent value. Service is always good, let by Lionel the Maitre D.
10 out of 10
Food is amazing
Really lovely evening. We will definitely be seeing you again soon
Wonderful location and setting. I only live a couple of miles away and didn’t know this place existed.
Great find, good choice of food and great service.
The staff are amazing, you will not be disappointed.
Spontaneous New Year’s Day celebration meal for my husband and I. We couldn’t fault anything about the experience.
We were a party of 5. 2 vegetarian 2 gluten free 1 eat anything..we were all catered for brilliantly . Our waitress was very helpful in knowing all our requirements especially the gluten free options . The service was great. Even one of the chef asked if everything was ok..overall a very nice experience. Would highly recommend for any occasion.
It was a busy night when we visited as Christmas party going on. Very noisy on arrival as party goers in bar. Staff attendance was intense as we wanted to catch up and about six attendances from staff to order. Sparkling water failed as still delivered. Turkey main course was cold . Overall not the best experience and will not book agsin
Building was amazing. Menu very limited and not very inspiring. Won’t be going again
Had an excellent meal. Great environment in Wivenhoe House.
What a disappointment. We have previously enjoyed a number of meals at WHH but last Sunday was deficient on so many levels. The dining experience was certainly not enhanced by the presence of a large group of rather rowdy wedding guests and although we were seated about as far away as we could manage from this unwelcome disturbance, it was still far too noisy. There were no staff available to welcome us upon arrival and we had to subsequently stand around for about five minutes before we go to our booked table. This poor service unfortunately persisted throughout the meal and the food itself was inferior to that served during recent visits. Of particular note were the raw vegetables, not something you would expect to accompany a roast dinner. And do't ask for any French mustard with your roast beef because this is just too much to expect of a restaurant associated with a supposed four-star hotel. We were keen to leave at the conclusion of a very disappointing meal and tried to ignore the apparently inebriated wedding guests who were still populating the restaurant area, and were intent on comparing their latest garish tattoos. We will not be returning any time soon.
Great restaurant. Always enjoyable. Great restaurant. Always enjoyable.
Lovely place, surprisingly empty. Service was very welcoming and attentive. We went on a Sunday lunchtime so I was surprised the menu was quite restricted, with beef being the only roast available.
We came here with a friend on a Monday evening and enjoyed top class food and very attentive, but not over the top, service. The ambiance is also very pleasant. I can thoroughly recommend.
We enjoyed our evening here very much the staff were all lovely and friendly and made us feel very welcome and when I wasn't overwhelmed with my vegan meal they were apologetic and took the price of the meal off our bill. The food however was well presented and maybe if we ordered a different meal we would of really liked it . Would be great to have more vegan choices but they did try their best to offer me different ways they could amend some of the dishes to suit me. We however really enjoyed our eve n would go back and stay at this hotel .
It was a date night for me and my partner, the staff were wonderful and made our evening very special
This restaurant space has had a makeover since we last came. It’s an improvement, less formal with some attractive area partitions.
The food is still good, but it used to be excellent- I’ve had a couple of memorable lunches here in the past.
The service was friendly and polite but we waited 35 mins between starter and main.
Prices are high for what this restaurant now offers in terms of quality which on this occasion was sadly not what it used to be.
Attentive staff and fantastic tasty food. All cooked really well. Presentation was outstanding. Price reflects the quality of the food.
Only downside for me was the wine was overpriced in my opinion.
We went for our first Fish Friday for a little while. There were lots of new and delicious offerings in the buffet starter, while the new Papardelle seafood main was superb. The wine list provided us with an excellent Muscat/Voignier.
Seating wasn’t very comfortable. Service a little haphazard. Bar service excellent
My husband & I booked the restaurant on line as a treat for my birthday. The service was absolutely outstanding & the food amazing. It was expensive though, but a good experience for a treat or special occasion.
As this was a Birthday for an 87th year old, the table had been specially decorated with some glitter and stars, the menu was small but the specials included whole poached trout (Rainbow by the looks of them). Deserts came with a board saying "Happy Birthday" in a variety of languages. Bill was reasonable for 3 people with drinks coming in at just over £25 per head. Having lunch was quieter that during the evening especially when other social events are on.
Had an amazing lunch with my mum for her birthday. Great service and lovely food as usual. Oh and loved the Bellini cocktails.. Can’t remember the waiters name but he was charming.. Table 40 12.30 booking Tuesday 9th October.. We will return
Felt the childrens menu was very expensive and the choice wasn't great.
Food good, but the service was very bad, I was so disappointed how slow and inattentive the staff were even though the sommelier was present. If the staff are training then this menu should be priced accordingly.
Another point was the seafood buffet is not replenished - so when we were seated there was no soup left and some of the starters were semi emptied which didn’t look too good.
Overall I’m not sure I would recommend. I am booked in for Christmas Day and really do hope they get the service sorted out beforehand I don’t Want to be disappointed again especially on a special day.
Went on special Fish Friday. Excellent food. Service was very polite and friendly and seating very comfortable. On this occasion noise level was higher than usual because of a couple of dining groups with loud chat, but overall this was a pleasant experience again Must come again.
We have stayed and dined at Wivenhoe on a number of occasions and it has never been less than excellent, but we have never submitted a review as you always wonder can it be consistently that good? After our fifth visit the answer is a resounding yes. The quality of food is excellent, cooked perfectly, and the atmosphere good. Not too quiet but quiet enough to feel you are not being overheard - and no noisy children! The service is extremely friendly but not fawning, very genuine. Overall when compared to similar places the cost is extremely reasonable for what you get. Can’t wait to return. Oh, and the setting is beautiful. North Essex is a bit of a revalation.
Good venue, pleasant surroundings. Pleasant helpful staff. Adequate parking facilities. Will be returning for future occasions.
Very attentive staff. Friendly warm atmosphere and grest food.
I had two 'specials' apple and celeriac soup and salmon with rice. The soup tasted predominantly of stock, not the delicate flavours of apple and celeriac. The rice was tasteless and the salmon overcooked. My partner had fish and chips with grilled fish. The chips were good but again the fish was overcooked and dry.