The Clarence Social

3.7
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100 reviews
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£25 and under
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British
The Clarence Social is a newly opened, proudly independent venue in Cheltenham. Across 3 floors, our interiors are elegant yet playful, inspired by regency design ‘with a twist’ – with spaces available to book for eating, drinking, meeting or private parties. Our team of creative, passionate staff, serve our customers from coffee and brunch through to dinner and late night drinks.
What 100 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.7
food
3.8
service
3.6
ambience
3.7
value
Noise · Moderate
70% of people would recommend it to a friend
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L
London
1 review
Dined 4 days ago
Overall 5food 4service 5ambience 5

Superb staff, know their drinks and always friendly and accommodating. Lovely atmosphere both during the day and later in the evening. An extensive spirit and cocktail menu, and the food was excellent.

DH
1 review
Dined on 8 September 2019
Overall 4food 4service 5ambience 5

All the staff were very friendly. The service was very good Solomon was excellent.
The food was lovely Sunday lunch with loads of vegetables & gravy.
Pudding also really nice brownie & hot caramel was lovely also the fruit crumble was delicious & loads of it.
Would recommend The Clarence to anyone.

LS
Gloucestershire
1 review
Dined on 25 August 2019
Overall 4food 3service 5ambience 4

We went for bottomless brunch on Sunday 25th Aug and thoroughly enjoyed our afternoon. I would say the brunch menu is a bit random, especially the starters. However the service was excellent, the waitress on shift wad very attentive, friendly and helpful which really added to our experience

OT
London
4 reviews
Dined on 11 August 2019
Overall 4food 4service 4ambience 4

Nice 3 course Sunday roast, good value at just over £20, came to £30/head with drinks and coffee.

C
Gloucestershire
1 review
Dined on 11 August 2019
Overall 1food 2service 3ambience 1

Overall cleanliness was very poor, the floors were sticky and seats were dirty. Food was ok despite not having the meals we ordered and there was only 1 other table seated. Service was ok but lacking detail e.g. no serving spoons for vegetables and not asking for sizes of drinks. We will not be visiting again.

SL
Gloucestershire
1 review
Dined on 4 August 2019
Overall 5food 5service 5ambience 5

Absolutely brilliant best roast in Cheltenham great price

D
London
13 reviews
Dined on 27 July 2019
Overall 4food 4service 5ambience 4

We went along for the bottomless brunch on the first day of the offering. All the staff were very friendly and we were well looked after. Initially we were the only diners and towards the end of our visit a large party arrived who were a bit noisy but that was just the luck of the draw. The food was very good and the service was excellent and our glasses were kept well topped up. Altogether a very good brunch and we would return again.

H
London
31 reviews
Dined on 27 July 2019
Overall 4food 5service 3ambience 3

We had the whole restaurant to ourselves which was actually very nice! Service was a tad slow but the food was very good. Limited brunch menu but everything you would want and all cooked to perfection. Would go back if we were in the area again. Seems like the sort of place that would liven up at night and have a good bar scene

OT
Baltimore
1 review
Dined on 21 July 2019
Overall 5food 5service 5ambience 5

Such a nice relaxing place to eat, the staff were lovely and nothing was too much trouble, would definitely recommend the Sunday lunch, plenty of meat, a good variety of veggies, cooked really well, my partner had the crumble for pudding and it was really good. Would definitely go back.

IG
Gloucestershire
1 review
Dined on 20 July 2019
Overall 2food 2service 1ambience 3

Waited 45 mins for mains.
Seat was ripped up.
Menu was standard fayre with not much imagination.
Server sent our meals to wrong table “I don’t usually work up here”
Wine was served in odd glassware sort of like whisky tasters.
Every time we needed something we had to ask, there was no attentiveness from staff.

Restaurant just feels like an afterthought.

DL
Berkshire
3 reviews
Dined on 20 July 2019
Overall 3food 5service 4ambience 3

Nice staff, good food - although the seats were not clean and had rips and burns in, which made us think this wasn’t the best choice. However, staff were nice and the burgers were hand made and tasty.

KJ
Worcestershire
2 reviews
Dined on 17 July 2019
Overall 4food 4service 4ambience 3

This is a really great venue on a number of levels - bar, Speakeasy and restaurant.
The food was excellent and the staff friendly and professional.
Will go again and make more of all the options available.

A
Gloucestershire
1 review
Dined on 9 June 2019
Overall 5food 5service 5ambience 4

Best roast in Cheltenham. Beef is always perfect. Always a great experience.

OT
Gloucestershire
1 review
Dined on 27 April 2019
Overall 3food 3service 2ambience 1

All was going fairly well until the music from the bar cranked up and we could no longer hear ourselves speak.
The food was okay but the menu itself was confusing with no clear distinction between starters and mains.

RM
London
2 reviews
Dined on 19 April 2019
Overall 1food 1service 2ambience 1

Everything about the place was wrong. The noise levels were like being in a seaside drunken bar rather than a restaurant, the place felt dirty and the food was terrible. The starters were run of the mill - but all they had to do was to put food from containers onto a plate (or so it seemed and tasted), but the mains - mussels and calamari - were just wrong. They tasted frozen and the texture was soft and not what you'd expect from any kind of seafood. It was so bad we left it and complained. To give the manager his due, he took the cost of the mains off our bill - although to be honest, if he hadn't I would have complained much more than I did at the time

SC
Gloucestershire
3 reviews
Dined on 19 April 2019
Overall 5food 5service 5ambience 5

Excellent food and ambiance. The service was really friendly, all questions were answered about the food. Overall this was an excellent dining experience and I would not hesitate to return.

JC
Gloucestershire
1 review
Dined on 28 March 2019
Overall 5food 5service 5ambience 1

Amazing lovely food staff amazing good selection available

RH
Gloucestershire
1 review
Dined on 23 March 2019
Overall 1food 1service 1ambience 1

I had a wonderful meal on a previous visit, but apparently there is a new chef which isn’t a change for the better

w
London
2 reviews
Dined on 22 March 2019
Overall 3food 4service 2ambience 4

Very poor service at the table. Quite sarcastic waiter and charged twice for a bottle of wine.

r
Gloucestershire
2 reviews
Dined on 13 March 2019
Overall 2food 2service 2ambience 2

When we arrived they said we hadn't booked, we ended up eating in the bar and not the restaurant. I have eaten here on several occasions and was really disappointed this time when in the past everything had always been amazing. Not even an apology for the mix up.

RC
Gloucestershire
1 review
Dined on 2 March 2019
Overall 2food 3service 2ambience 3

Flat Guinness on arrival and got worse! Lighting in restaurant was ridiculously low. Pretty much every table had a phone torch on to read menu. We had three different people wait on the table, two pretty unfriendly / rude and one girl very helpful. Service very slow and menu was confusing. Flat iron steak was just rough and tough. To end a pretty poor night, took over half an hour to wait for coffee, that still hadn't arrived when we left. Understaffed and many better places to eat in Cheltenham

OT
Gloucestershire
1 review
Dined on 21 February 2019
Overall 5food 5service 5ambience 5

My 2nd visit. Although much quieter than last time, still a great setting, really good food & really friendly service.

DP
Gloucestershire
1 review
Dined on 16 February 2019
Overall 5food 5service 5ambience 5

Customer service was outstanding. The young man who served us, Solly, was extremely helpful and polite and made our evening even better than we hoped. His knowledge of cocktails also helped me and my girlfriend find the perfect drinks. 5 star rating for him.
The food was amazing too. Highly recommend.

SC
Gloucestershire
3 reviews
Dined on 8 February 2019
Overall 5food 5service 5ambience 5

Absolutely fantastic from the service, to the ambience and the quality and presentation of the food. I thought the portion sizes were good and the recommendation of the salt and pepper squid from our fantastic waiter was perfect. The décor here is really good, and having considered coming here for a number of months, just wish we hadn't left it so long. Had a G&T from the 2 for £10 menu prior to dinner which was lovely too. Overall, a brilliant experience and we will be back.

KH
Gloucestershire
1 review
Dined on 2 February 2019
Overall 4food 4service 4ambience 4

Had a lovely meal however the music was very loud in the restaurant making it difficult to talk to my friends

EH
Gloucestershire
1 review
Dined on 1 February 2019
Overall 1food 1service 3ambience 3

This was a terrible food experience! The decor is lovely and the staff were ok. The food however was horrid. My friend and I ordered the seafood linguini and when it arrived, the prawns were so overcooked the shell was baked into the meat. They brought us more prawns but they were also over done and had not been de-veined. My husbands brisket at £20 was below average. A waste of £100 for 4 people. Skipped dessert as the main was vile. Wont be back.

L
Gloucestershire
2 reviews
Dined on 1 February 2019
Overall 4food 4service 4ambience 4

Lovely place, simple menu with great food options, and very efficient service. Gets loud towards the end of the night from the music from a DJ, granted we eat on the weekend.

HW
1 review
Dined on 5 January 2019
Overall 5food 5service 5ambience 5

We went for an early dinner to celebrate a birthday. Staff were friendly and attentive. Food was delicious.

OT
Gloucestershire
2 reviews
Dined on 29 December 2018
Overall 5food 5service 5ambience 5

Great atmosphere good food

KF
London
3 reviews
Dined on 16 December 2018
Overall 3food 2service 3ambience 3

We’ve had Sunday lunch a lot at Clarence Social and it’s usually very good. Unfortunately, our chicken was under cooked and pink.

Also on arrival, although I booked through Open Table, they didn’t seem to have our reservation and seemed put out. They had to check with the kitchen that they could accommodate us.

CP
Bristol
1 review
Dined on 14 December 2018
Overall 1food 1service 1ambience 2

Worse food I had ever been offered at a restaurant. The Lamb dish was pretty much inediable. Squid started was nice though. Then was over charged on the bill at the restaurant and very knowingly shortchanged at the bar.

OT
Gloucestershire
1 review
Dined on 13 December 2018
Overall 1food 1service 1ambience 1

The bar was so full of a large party that we could barely get to the stairs to go upstairs. No one serving at the bar. No one greeting. The noise was so loud that we couldn’t hear each other speak. I should have been advised that there was such a massive party there that evening. I would never have booked. We waited 25 minutes for a drink that didn’t arrive. never saw a menu or was offered any kind of welcome.
We left and the staff didn’t even notice
Won’t be going back

CS
London
1 review
Dined on 8 December 2018
Overall 3food 2service 3ambience 4

Overall we had a lovely time, although I think that because id heard great things on the grapevine, I decided to take close friends from London to show them the great cuisine of Cheltenham (as I’ve only just moved back myself) so we went with high expectations and they weren’t entirely met. The food wasn’t as high quality as we expected it and we did complain specifically about the seafood linguine - you can’t really call it seafood linguine when you’re only given two king prawns. Granted it did have crab / lobster paste through it but if you go elsewhere you’re also presented with clams / muscles / squid as part of the meal too. Once we complained my friend was then given about 15 more prawns on a plate. Appreciate the sentiment but it’s not really a seafood mix.
The steaks were also cooked inaccurately but the truffle fries were delicious.
I’m going back with some different friends at Christmas and I’m not as excited as I was.
The speakeasy bar downstairs is fun though!

AT
London
2 reviews
Dined on 7 December 2018
Overall 1food 1service 2ambience 2

The quality of the food was the worst I have had in Cheltenham for a long time.

WO
1 review
Dined on 7 December 2018
Overall 3food 2service 3ambience 3

Ate at the Clarence social 2 years ago and the food was stunning, expecting the same sort of standard, I was disappointed that the food was below what my expectations were. value for money not good, two starters two burgers 1 wine & 1 coke £50 . Service ok

m
London
4 reviews
Dined on 1 December 2018
Overall 2food 3service 1ambience 3

Really poor service, very under staffed. Could be so much better. Right idea badly delivered. Such a shame.

OT
Gloucestershire
7 reviews
Dined on 1 December 2018
Overall 5food 5service 5ambience 5

Lovely meal and wonderful place - first visit but will certainly be a return venue . Great choice of food and cooked beautifully...

OT
Gloucestershire
1 review
Dined on 24 November 2018
Overall 4food 4service 4ambience 4

Great service

M
1 review
Dined on 22 November 2018
Overall 1food 2service 2ambience 1

We booked the Clarence Social for lunch after my daughter's graduation. We were really disappointed to find both the bar and the restaurant were completely empty. We were the only people in the whole place. This meant there was no ambience at all. We had the set early bird menu. While the steak was good it cost £5 extra each and the other dishes were just adequate. There was very little choice for vegetarians, on the set menu. The waitress was very friendly and very attentive. It was just a shame the place was so empty.

L
Gloucestershire
4 reviews
Dined on 16 November 2018
Overall 5food 5service 5ambience 5

Went for breakfast before the races fabulous fresh cooked fry up. Came out hot and yummy defo go back

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