The Crooked Chimney
Serving the Lemsford community for more than 200 years, the building was originally a farmhouse called Hornbeam Hall. Its use as an inn dates back to 1756 when it was called The Chequers. In 1777 Searanckes Brewery of Hatfield acquired the building which remained as The Chequers until 1968 when it was renamed The Crooked Chimney after its distinctive crooked brick chimney
Serving the local community for more than 250 years, our pub is near Stanborough Reedmarsh, a magnet for bird watchers. There's a nature trail that follows the River Lee and two scenic lakes.
Slow to sit us at our table when we arrived. We had to call our waitress over to order our food . Service was slow.
Our food was cold.
They didn’t have the pudding & cheese board we asked for.
Overall very poor
Awful service & food. Never again.
I booked my table 24 hours before visiting the Crooked Chimney with my wife. On arriving I was told the staff had no knowledge of my booking even though I showed them the email confirmation I received from Open Table ensuring my reservation had gone through. The staff at the Crooked Chimney informed me they had no spare tables as they were fully booked. The manager said that although they had no tables in the main part of the restaurant they could sit us in a part of the pub not being used. As it was Saturday night, difficult to get in someone else and we were hungry we accepted but sitting in an empty room, with no other guests did not make for great ambience on what was suppose to be a special night. I’m not putting the Crooked Chimney down, the manager apologised for what happened and although it was a nuisance for staff to keep popping into the usually unoccupied part of the restaurant they did look after us well and the food was good. However, I do think Open Table need to work with establishments to ensure this doesn’t happen to others. Personally I would not have faith in using Open Table to book an evening out as our evening was ruined.
For a Saturday night a day before Mother's day the Crooked Chimney was very quiet. The food was very nice but not exceptional. Service was OK but very slow especially as it was quiet, but maybe our waitress was new.
BUT NEXT TIME I WILL CONTACT DIRECT FOR BOOKING - OpenTable WAS USELESS - WHEN WE ARRIVED AT RESTAURANT THERE WAS NO RECORD OF OUR BOOKING THROUGH OpenTable, lucky for us there were able to fit us in.
Really poor - the food was below average and even then it was overpriced. Service slow. Ok as a pub though.
I have been to the crooked chimney on many occasions but not for the last few years. I'm not sure if it has changed hands but based on the experience this time I wouldn't go again!
It started by them not having our reservation, even though it was confirmed via OpenTable. However as it was quiet, this wasn't an issue and they found a table for us. The sadly it went downhill from here in terms of the food....
We chose 3 roast dinners and one child's pasta with garlic bread. The garlic bread was burnt. The 2 roast beef dinners - the beef was very tough and dry, like it had either been reheated or had been left under a warmer for a very long time. It was so dry you couldn't even cut some of it. All three roast dinners the vegetables were cold and the supposedly roast vegetables were soggy! All of this and we were one of the first diners in the restaurant given it was 1215. We had to leave by 1.30pm so didn't have the chance to reject them and them make again, given the food didn't arrive until 1pm anyway. I did tell the waitress when we left because they hadn't been over prior to this to check if everything was ok.
I also heard someone else sending their food back as we were leaving for the same reasons and another couple left when they were told it would be a 90 minute wait for food.
The restaurant was cold too, we ate in our coats. They had fireplaces but no fires lit and I dont think any heating on.
It is a real shame because it is a lovely bar/restaurant and the food used to be lovely too.
Food average, ambience average, service average.
...not at all memorable, don’t think I would return for food but may just for a drink at the bar
My gammon , egg & chips. The chips were soggy and very fatty. The gammon was tough. My friend took at least half of it for her dog who was singularly unimpressed. My friend who had the prawn cocktail we all agreed had the best meal.
The staff were friendly & helpful
Service ok, food appalling, returned two dishes - twice!
Overall meal was very nice and hot but had to go and find the waitress to place our food order after waiting some 10 minutes.
Of the three prawns in my starter one was excellent the other two appear to have been cooked at least twice and were very hard and dehydrated. Another in our group had the same starter and it was excellent. My main course venison could not be cut and was very tough. We were given complimentary coffees, but this does not excuse a poor meal.
Very acceptable service and as some of our group were fifteen minutes late due to traffic, we were not made to feel awkward about it. Although busy, service was not delayed.
Fixed price lunch deal offered good choice and value. However, there did not seem to be enough staff to cope with an extremely full pub/restaurant on Friday. My vegetables were cold and not exactly as described but, it had taken long enough to get the food, I felt that my partner would have eaten alone if I asked for a replacement!
It was good value for money but I was disappointed they had no lamb shanks a friend highly
Recommended the dish.
Disappointing that both the meals I chose were unavailable- a roast lamb and the crème brulee.
It would be better if customers were told what was unavailable before they make their choice.
Our medium steaks were more well done and our rare steak was more medium!
Apart from that lovely
The pub was as we expected on the inside as we thought from the outside. It was my wife's 60th birthday and were seated at a lovely table with a view of the garden. The food was excellent! We would definitely visit again.
This was a great venue for Mother's Day. Food was really good.
Lovely for a Sunday lunch after a crisp walk over the golf course
Lovely fresh food from good varied choices, friendly and helpful staff (must improve the coffee though, cold and bitter).