The Cross Keys Inn

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1. CC

   ClareC

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience4

   Booking online was straightforward with no issues. Originally booked with taking our dog in mind but that changed. A staff member offered us a table in the dog free dining as a result. The menu was in the main Sunday dinners with a couple of exception This suited us and was Sunday. The food and service was excellent. There's not many places where I enjoy roast dinners as much as my own. The Cross Keys is an exception and was excellent. If we are passing through again we would go in a heartbeat.

   Report
2. EE

   EleanorE

   Cumbria

   1 review

   4.0

   1 review

   Dined on 15 May 2022

   overall4food4service4ambience4

   A lovely view, good service and a very tasty Sunday roast.

   Report
3. PR

   PeterR

   1 review

   4.0

   1 review

   Dined on 11 May 2022

   overall4food4service3ambience3

   Much improved. However unavailable beers and several taken off should be addressed. One likes to enjoy a beer(s) as a dining experience.

   Report
4. T

   Tasha

   1 review

   2.0

   1 review

   Dined on 8 May 2022

   overall2food1service2ambience3

   Asked for the 3 courses, ordered our drinks, starters and mains (desserts not on the menu) Starters came, very well presented, tasted okay Mains came, again very well presented but not very good. Chicken really dry, layer on the gravy as if it had been warmed up - this would explain the dry chicken. Deserts? We waited over 30 minutes for our mains plates to be taken, nobody came so we went to pay and left. We was not once asked how our food was, if everything was okay, wasn’t offered another drink - glasses were empty. Would not return again for food

   Report
5. MC

   MariaC

   1 review

   5.0

   1 review

   Dined on 2 May 2022

   overall5food5service5ambience5

   Fabulous food, great service - would recommend a visit

   Report
6. CT

   CatherineT

   1 review

   2.0

   1 review

   Dined on 1 May 2022

   overall2food2service1ambience3

   Gave this pla e a second try since it was taken over. Service so slow had to go downstairs to ask about our main course we'd waited an age for. When the waitress came up she said " I'm not in the kitchen they said its on the way. When the food FINALLY arrived the peas with the fish were so dry they were like a solid patty. Told the young lady that created the plates she said "oh right" won't be eating there again

   Report
7. PB

   PaulB

   1 review

   1.0

   1 review

   Dined on 1 May 2022

   overall1food2service1ambience2

   Ignored at the bar when arrived as the bar person wanted to serve a friend who came in after use.then had a discussion between 3 staff who would show us to the table. Had to find someone to ask for desert menu after sitting with an empty table for a good half hour. It seemed like the young lady had all of the tables to cover even though there was several waiting on staff behind the bar when we arrived.

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8. AV

   AvrilV

   1 review

   5.0

   1 review

   Dined on 1 May 2022

   overall5food5service5ambience5

   Lovely Sunday roast, lovely dining room upstairs couldn't fault anything at all

   Report
9. HR

   HilaryR

   Newcastle

   3 reviews

   5.0

   3 reviews

   Dined on 17 April 2022

   overall5food4service4ambience4

   Lovely food and ambience. Service was very friendly and efficient. We particularly enjoyed the starters which were innovative and delicious. Thank you.

   Report
10. NO

    NeilO

    1 review

    5.0

    1 review

    Dined on 17 April 2022

    overall5food5service5ambience5

    Very enjoyable and nice staff plus the food was value for money

    Report
11. DM

    DavidM

    Cumbria

    2 reviews

    5.0

    2 reviews

    Dined on 17 April 2022

    overall5food5service5ambience5

    Lovely Sunday roast, highly recommended. Staff very pleasant.

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12. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 15 April 2022

    overall3food3service2ambience4

    Good food, lovely burger and great dining area. Value was pretty good for the food received although starters i feel were expensive for what we had. Condiments served were just packet sauces. No server revisited after we finished our meal (20 mins) so we missed out on desert but we would revisit.

    Report
13. DG

    DawnG

    1 review

    2.0

    1 review

    Dined on 14 April 2022

    overall2food2service3ambience1

    The food was bland The wine choice was poor The service was good

    Report
14. JM

    JulieM

    1 review

    4.0

    1 review

    Dined on 13 April 2022

    overall4food4service5ambience5

    Lovely pub very cosy gorgeous views from outside. Staff very friendly and efficient. Good food.

    Report
15. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 10 April 2022

    overall3food3service3ambience3

    Good pub food and value for money, staff were friendly too we would definitely go again.

    Report
16. EJ

    EbonyJane

    Manchester

    2 reviews

    5.0

    2 reviews

    Dined on 3 April 2022

    overall5food5service5ambience5

    Fabulous food and attentive service. The Cross Keys was surprisingly quiet so we were a little wary but we enjoyed it very much and will rerun next time we’re in the area.

    Report
17. JC

    JaniC

    1 review

    4.0

    1 review

    Dined on 2 April 2022

    overall4food4service4ambience4

    Good value food, delivered hot. Fish and chips was very good.

    Report
18. NF

    NFolly

    1 review

    2.0

    1 review

    Dined on 25 March 2022

    overall2food2service1ambience1

    Service was poor due to lack of staff. Waited 5 minutes to be seated. Waited 15 minutes to order our drinks and food. Starter was good. Mains came and we both ordered new drinks. Food looked like it had been sat under a hot plate for a while. Mash had a crust on it. Sausage looked as if it had been reheated. Chips were OK. Pie was OK. Second drink came after we had finished our main. Decided not to stay went to spoons for pudding and a drink after. £60 for poor service and OK food. Trying to support our local. But won't be back anytime soon.

    Report
19. A

    Anon

    Yorkshire

    1 review

    5.0

    1 review

    Dined on 20 March 2022

    overall5food5service4ambience4

    An excellent Sunday lunch with a very generous helping

    Report
20. MS

    MagdaS

    Edinburgh

    1 review

    4.0

    1 review

    Dined on 19 March 2022

    overall4food4service4ambience4

    Good experience We came at the right time and it was nice and quiet Did enjoy food Service was very good

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21. F

    Frithster

    Cumbria

    2 reviews

    5.0

    2 reviews

    Dined on 13 March 2022

    overall5food5service5ambience5

    Lovely Sunday lunch after watching our grandson playing football at Frenchfield. Always a good selection of roast meats and they also do a smaller portion too, ideal if you can't manage a full portion. Girls are always friendly and welcoming.

    Report
22. JD

    JoanneD

    Cumbria

    1 review

    2.0

    1 review

    Dined on 6 March 2022

    overall2food5service1ambience1

    Food was absolutely delicious unfortunately the staff were too busy chatting,my son stood at bar and was ignored as we were wanting to order dessert ( no one came to ask) we were sat next to a fire that wasn’t on and it was absolutely freezing! Such a shame as food was delicious

    Report
23. C

    Claudia

    London

    2 reviews

    5.0

    2 reviews

    Dined on 2 March 2022

    overall5food5service5ambience5

    Excellent meal. Changed tables with no difficulty. Nice touch was a chocolate each with our bill.

    Report
24. JM

    JaneM

    Gloucestershire

    1 review

    4.0

    1 review

    Dined on 22 February 2022

    overall4food4service5ambience4

    Service was great, food was nice...I prefer fat chips not skinny, . They put built the fire up so was cosy. Quiet but expect that at this time of year. Would meet my friend there again as is half way for us to travel. Thanks

    Report
25. P

    Phil

    1 review

    3.0

    1 review

    Dined on 19 February 2022

    overall3food3service3ambience3

    Rib eye steak wasn’t the best , all food was average to be fair

    Report
26. TW

    TracyW

    1 review

    5.0

    1 review

    Dined on 17 February 2022

    overall5food5service5ambience5

    Great service, the staff were really nice, helpful and great with our boys. Food was delicious and plentiful. No rush to finish food or drinks, felt completely at ease. Would go again.

    Report
27. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 6 February 2022

    overall4food5service4ambience3

    Roast dinner was lovely. Really good portion.

    Report
28. A

    Andrew

    1 review

    5.0

    1 review

    Dined on 30 January 2022

    overall5food5service5ambience5

    Absolutely gorgeous Sunday roast in a lovely place. Staff were lovely and the food was spot on, nicest Sunday roast in a long time. We would have no hesitation in recommending the Criss Keys. Thanks.

    Report
29. E

    Emilia

    1 review

    3.0

    1 review

    Dined on 29 January 2022

    overall3food1service2ambience3

    Since the Cross Keys has changed hands they've changed the menu. The changes look good and they now have a much better selection of food, but I feel as though since this change the quality of the food has dropped significantly. We ordered the pizza fries which with more pepperoni and less peppers and onions could have been better. We had a beef burger and a chicken pie for mains and didn't order desert because the bill had already got to £50 for the food and a couple of drinks between us. The burger buns were quite bad, the veg was soggy and the chips weren't as nice and they once were. Although, the gravy was still lovely and the chicken pie was quite nice, I felt the rest of the meal let it down. The service was still quite good. They had a few new members of staff who were a little unsure but they were still helpful and tried their best. Overall I think the quality of the food has gone down significantly and the prices haven't budged and personally I don't think the food is worth the money anymore. Hopefully there will be some improvements made, they are still finding their feet after all.

    Report
30. AB

    AnneB

    London

    3 reviews

    5.0

    3 reviews

    Dined on 29 January 2022

    overall5food5service5ambience5

    Delicious meal, nice environment, very nice staff

    Report
31. B

    Bean24

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on 29 January 2022

    overall4food4service4ambience3

    The meals were all okay, thought the room was a bit dated but okay for a lunch

    Report
32. E

    Emma

    1 review

    5.0

    1 review

    Dined on 15 January 2022

    overall5food5service5ambience5

    Quaint little pub with great food, nice quiet atmosphere

    Report
33. A

    Advacado56

    London

    2 reviews

    5.0

    2 reviews

    Dined on 15 January 2022

    overall5food5service5ambience5

    This is a relaxed friendly restaurant with a good choice of menu along with daily specials. The staff are terrific making you very welcome, well done team crosskeys we will be back

    Report
34. D

    Dafna

    1 review

    5.0

    1 review

    Dined on 2 January 2022

    overall5food5service5ambience5

    Tasty food, very nice environment. Good value for money

    Report
35. MP

    MartynP

    Cumbria

    1 review

    5.0

    1 review

    Dined on 24 December 2021

    overall5food5service5ambience5

    1st visit to the Cross Keys, made to feel welcome, nice food, reasonably priced.

    Report
36. SA

    StewA

    1 review

    5.0

    1 review

    Dined on 19 December 2021

    overall5food5service5ambience5

    First time visit staying at centre parcs came out for a Sunday lunch and didn’t disappoint the staff were so polite and the food was fantastic 👍thank you

    Report
37. JF

    JoannaF

    1 review

    5.0

    1 review

    Dined on 28 November 2021

    overall5food5service5ambience5

    No problems increasing my booking by 2 on the day. Friendly and welcoming. absolutely delicious food.

    Report
38. M

    Murphsmum

    Cumbria

    1 review

    4.0

    1 review

    Dined on 28 November 2021

    overall4food4service4ambience1

    No atmosphere, strange music ‘twinkle, twinkle little star’!? then no music at all. Very cold day and fairly cold inside. Food ok.

    Report
39. GG

    GailG

    Cumbria

    1 review

    4.0

    1 review

    Dined on 26 November 2021

    overall4food4service4ambience2

    Have a lovely fire in bar but it kept going out so was very cold in the bar shame because it could of been so cosy !!

    Report
40. v

    valerie

    Bath

    1 review

    5.0

    1 review

    Dined on 14 November 2021

    overall5food5service5ambience4

    Went for a Sunday roast, was fairly quiet but food was great, large portions and well presented. Staff were very welcoming and eefficient and even made sure the dogs had water and some treats.

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