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The Dozen at The White Horse

3.3
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89 reviews
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£25 and under
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British
The Dozen at the White Horse, combines homely touches with contemporary charm, in keeping with it's long-standing history as one of the UK’s oldest coaching inns. A stylish all-day dining space, offering freshly ground coffee and baked goods in the morning to traditional afternoon tea and classic British dishes and grills from our Kopa oven throughout the day. All menus emphasise locally sourced produce from surrounding farms, vineyards and distilleries.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
What 89 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.3based on recent ratings
3.2
food
3.5
service
3.5
ambience
3.3
value
Noise · Moderate
83% of people would recommend it to a friend
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D
Daisy
Surrey
1 review
Dined 5 days ago
Overall3food1service3ambience3

Good welcome. Attentive, polite service. Nice decor, clean and well-dressed table. A few things unavailable despite being on the menu which is disappointing but understandable.

Food tasted ok, but overpriced considering presentation, quantity and quality. Poor value for money was most disappointing aspect of our visit unfortunately. £5.50 for very small bowl of soup and tiny bread roll, no butter. £7.50 for a simple sandwich and tiny pot of coleslaw. Had to butter the bread myself.

Perhaps dinner would feel more fairly priced. Do recommend visiting in evening for cocktails.

AS
AnnaS
Birmingham
1 review
Dined on 10 October 2020
Overall4food4service3ambience4

Food was great. However, service wasn’t great. Very nice staff but the young staff didn’t know what they were doing - they just need more training, including the basics. Good price and wine was fab.

SB
SheBuReview
London
4 reviews
Dined on 10 October 2020
Overall4food4service5ambience4

Excellent dinner and breakfast at The Dozen during our stay at the White Horse. The food was great and service was very attentive. The only suggestion that I have would be to dim the lights a bit in the dining room during dinner. Thanks for an excellent time!

CP
ColinP
London
1 review
Dined on 26 September 2020
Overall4food4service4ambience5

Lovely setting. Good food and good service. Managed the social distancing very well, without detracting from the experience of eating out.

SJ
SarahJ
London
5 reviews
Dined on 19 September 2020
Overall4food4service4ambience2

We had a very enjoyable, leisurely 'hen do' lunch on 19 September.
Staff were very understanding when we called to say that we were running late on our 10k walk and on arrival service was friendly and unhurried (in a good way, we all appreciated the chance to catch up in person after 6 months of Zoom calls!)
Food was fresh and tasty; the Victoria sponge we decided to sample as dessert was absolutely delicious - very light and fluffy, going exceptionally well with ice cream.
We chose to sit outside at a larger table under a gazebo, which was ideal and surprisingly quiet. Thank you everyone at the Dozen

AE
AmandaE
London
4 reviews
Dined on 18 September 2020
Overall5food5service5ambience5

The service we received was attentive but not intrusive. The food was superb. I would particularly recommend the scotch egg.

J
Jayjay
Warwickshire
3 reviews
Dined on 2 September 2020
Overall4food3service4ambience5

We enjoyed the venue and the level of Covid care very much. The food was good but rather unexciting and one dish we received was not as described on the menu. There was not much for vegetarians. The staff were very friendly and helpful though and the venue is lovely, comfortable and has great ambience.

A
Angwyn
Surrey
1 review
Dined on 31 August 2020
Overall3food3service2ambience3

We dined at 5.30pm ; only one other person dining, a very elderly gentleman. Our meals were served within a reasonable time, but the sauces we requested took so long to arrive we had eaten half our meal by the time of arrival! Both meals were delicious, cooked well but the steak was served with 4 whole small tomatoes despite an accompaniment I requested of tomato and onion! Had I known I would not have ordered that accompaniment, so it needs to be stated on the menu.

OT
OpenTable Diner
London
1 review
Dined on 30 August 2020
Overall1food1service5ambience1

The service was great, the food was so bad that one of friends asked the service charge to be taken off!

S
Steph
Surrey
3 reviews
Dined on 19 August 2020
Overall5food5service5ambience4

I had lunch with three friends and our babies. We were really impressed with the food and service – they also had four highchairs available, which was great. I would definitely recommend The Dozen as a baby-friendly place to eat.

RT
RichardT
London
2 reviews
Dined on 18 August 2020
Overall5food5service5ambience4

Excellent service and very good food at a reasonable price. They have adapted well to the current Covid conditions. Recommend.

a
alisonm
Surrey
1 review
Dined on 14 August 2020
Overall4food4service5ambience4

Tasty food, beautifully served. Social distancing well observed . good wine recommendation from waiter

GW
GlenW
London
4 reviews
Dined on 12 August 2020
Overall4food4service3ambience3

Went here for a EOTHO meal as we wanted to go somewhere local and not a chain. It was very safe and the car park had been converted to take tables. Our Temperature was taken and hand sanitizer was available. Not perfect but nice to sit outside with our table under a gazebo in case of rain (dogs allowed too). We were seated quickly and ordered drinks after about 10 mins. The drinks took a further 15 mins to arrive. It wasn’t that busy but I thought that only two waiting staff was probably a bit short. We ordered burger, lamb chops, haloumi fritas and a salad between 3 of us. The additional order of chips as a side never materialised and no one asked if everything was ok after the food was deposited. The food was great and the lamb chop was cooked perfectly (medium). Can’t fault the food but service was slow or non-existent which wasn’t the fault of the actually servers who were great when you got their attention! We were there for 90 mins (just a main) and never asked if we wanted more drinks (this should be central to any restaurant that wants to earn money especially on a warm Summer evening). The cost was amazing with the discount and I’d definitely return but might get my own drinks from the bar next time (just to be helpful).

CR
ColinR
London
2 reviews
Dined on 11 August 2020
Overall3food3service1ambience5

It was a Wednesday evening and was busy (with the dine our for £10 offer). They should have had more staff working

AB
AnthonyB
Surrey
1 review
Dined on 8 August 2020
Overall3food3service3ambience4

It was very enjoyable to is outside in the heatwave. The noise level was agreeably low.
I thought the Menu was what I would expect in a Pub rather than a Restaurant and was quite limited

A
Antoinette
London
1 review
Dined on 4 March 2020
Overall2food3service3ambience4

Not the best experience to say the least.

Most staff were great except one red head lady who was incredibly rude and literally rolled her eyes when I asked her a question when ordering my food and said ‘I really shouldn’t be taking this order, it should actually be another girl’.

Our food was then delivered to the wrong table (next to us) and it took them 10 mins to figure this out when I had noticed it straight away. They had to re-cook our meals and when they eventually came, my boyfriends fish was full of bones and my burger which I requested to be well done was medium-rare.

Despite the rudeness of our waitress and the numerous issues with the food, against my better judgement I would return as the vibe was really nice and I would hope that my negative experience was a one off but I suppose time will tell...

B
Barry
London
1 review
Dined on 1 March 2020
Overall2food2service3ambience2

The Sunday roast was alright but certainly nothing special. We have had much better at lower prices. We went for the jazz really. It was not very good. Too loud. The room is not suitable. A quieter type of jazz, perhaps just a piano player, would have been better.

OT
OpenTable Diner
London
2 reviews
Dined on 22 February 2020
Overall4food4service3ambience4

Good food and nice atmosphere. Will definitely go again.

CA
CARONI
West Sussex
1 review
Dined on 18 January 2020
Overall4food4service4ambience4

Very pleasant evening with lovely food. Previous experience at the Dozen was not got as service was poor and it took ages to order food etc. However on this visit, waiting staff were all pleasant and very attentive. Food was delicious and service quick. Lovely evening!

AM
AndreM
1 review
Dined on 11 January 2020
Overall1food1service2ambience3

Unfortunately this was not a good experience for us. After researching for ages and this looking like a good place we finally arrived and ordered pork belly bites for starters and the steak and ale pie for main course. The pork bites came out like warm, some of them cold and the pie had to be the worst pie I’ve ever had. After breaking the pastry on the top, the inside of the pie was watery, more like a soup and had no taste. We sent the pies back into the kitchen to see if there was a mistake but the chef was arrogant enough to tell us that’s how they were meant to be and they gave us spoons to eat the liquid with. Instead of a hearty saucy pie, we were treated to what seemed like dirty water with a couple of bits of chewy beef. At 18 pounds per pie this was a disgrace. Luckily they took 30% of our bill but we will most definitely not be returning.

M
Moira
Kent
3 reviews
Dined on 10 January 2020
Overall4food4service4ambience4

really lovely meal from the brunch menu, and the staff were really pleasant and helpful

AN
AlisonN
1 review
Dined on 17 December 2019
Overall1food2service1ambience2

Unbelievably shambolic and inept ... will not be returning

CS
ClareS
1 review
Dined on 22 November 2019
Overall3food3service2ambience3

The staff did not know the menu, any basic questions we asked about the food, they did not know and had to go and ask someone. I had steak which was cooked well, but food was served on a wooden board for effect which is no problem but why they put paper on the board under your food is bizarre as the food makes it soggy and you end up eating it. Sticky toffee pudding was obviously a microwave job, it was bland and like hard rubber. Very overpriced for quality of food, I have had a lot better food for half the price. Sorry would definitely not go back

BH
BernardH
Surrey
1 review
Dined on 27 September 2019
Overall4food5service4ambience4

Great food well presented - compliments to the chef and kitchen staff. Same for the front team - friendly, relaxed, knowledgeable.

IB
IwanB
London
1 review
Dined on 6 September 2019
Overall4food4service5ambience4

The restaurant was great. The staff more so.
We thought the back dining room was a little quiet and too brightly lit so opted for the more relaxed comfortable bar area.
Sardines fantastic.
The lamb was a great piece but unfortunately undercooked. The waiter noticed only half had been managed as no complaint was made I was ok with it, and offered a free glass of wine each he knocked off the bottle.
Great service, great food, the bar area is lovely and one mistake was sorted with interest without asking.
Thanks guys!

JK
JonK
Surrey
1 review
Dined on 3 September 2019
Overall4food5service3ambience4

First visit to the White Horse, since having our wedding reception there, 25 years ago. It has had major facelift which has transformed the interior from a traditional coaching inn to a more contemporary style. The food was lovely and good value for money with very generous portions. The staff were extremely welcoming and happy to chat. My only slight quibble is that considering it was a quiet Tuesday evening, the service was quite slow.

OT
OpenTable Diner
1 review
Dined on 24 August 2019
Overall4food4service5ambience5

Good atmosphere & ambience, great service..our waiter was very friendly. Lovely food.

SM
ShelleyM
Dorset
2 reviews
Dined on 26 July 2019
Overall5food5service5ambience5

Lovely atmosphere and decor. The food was delicious with big portions. Enjoyed every minute!

OT
OpenTable Diner
West Sussex
5 reviews
Dined on 5 July 2019
Overall5food5service5ambience5

Fabulous, go there immediately

r
reviewmaster
Surrey
1 review
Dined on 16 June 2019
Overall3food4service1ambience2

Food was excellent. Disappointing service. Wasnt offered full menu selection, drinks were slow (even tho restaraunt was empty), staff were clumsy and at times awkward. Pleasant meal overall and saved by good food.

JT
JohnT
Kent
1 review
Dined on 28 May 2019
Overall5food5service5ambience4

This meal marked our return to the White Horse after many years and it was a birthday lunch. We enjoyed everything, and found our waitress very helpful and friendly. We were very surprised to find we were the only diners for most of the time. Our food was delicious and attractively presented. The only minor complaint was that you don't have Tia Maria for my wife's favourite liqueur coffee!
We hope to return.

KE
KEITHC
East Sussex
5 reviews
Dined on 10 May 2019
Overall5food5service5ambience5

We had a really lovely meal here on Friday (10 May). The service was excellent, the food delicious and the whole hotel is tastefully decorated. Would thoroughly recommend.

NA
NATURALLY
London
1 review
Dined on 31 March 2019
Overall2food2service3ambience2

Gutted I booked this for mother’s day, redeeming factor of a free plant however.

The food wasn’t great, service wasn’t great! Really wouldn’t recommend the roast.

C
vipCellarboy
Kent
21 reviews
Dined on 30 March 2019
Overall2food3service1ambience3

What a shame that this newly refurbished establishment did not put as much time and effort into its staff training and customer awareness that it did into its decor! Our experience included extremely long wait times (despite being one of only two tables being occupied), spilt wine with no apology or compensation until we asked for it, wrong drinks, poor customer service, lack of customer awareness and attentiveness. Needless to say that we will not be returning in the future.

JS
JesS
London
1 review
Dined on 29 March 2019
Overall3food4service1ambience2

Chef would not allow us to swap new potatoes for fries without charging us. Seemed really pointless as some of the dishes came with a choice of potatoes. Staff disinterested in resolving the matter dispite having spent £350 on accommodation in the establishment.

JW
JohnW
Surrey
1 review
Dined on 17 March 2019
Overall4food4service4ambience4

We went for the Sunday lunch and the food was plentiful and good quality. Reasonable prices and attentive staff.

j
jeansy
Aberdeen
1 review
Dined on 2 March 2019
Overall5food5service5ambience5

We were in for an early dinner and the staff were very attentive. As it got busier they were less so but it didn’t affect our evening. The food was great and they catered very well for our dietary requirements.

ZA
ZaraA
Oxford
2 reviews
Dined on 15 February 2019
Overall5food5service5ambience5

Delicious food in a very relaxing atmosphere, would definitely recommend

PB
vipPBag
London
75 reviews
Dined on 9 February 2019
Overall3food4service2ambience2

The food was lovely but...when we got to our table we got two different menus, no explanation as to why. We ordered wine which took ages to arrive because apparently the lady that was waiting our table wasn't trained behind the bar. I asked for celeriac with my sandwich and got slaw instead. We ordered fried mac and cheese balls to start, these arrived after our mains as they had been forgotten. Just to reiterate, the food was very tasty and the service was very apologetic and friendly, but there were too many mistakes made for it to be acceptable!

C
Cookieboy
London
17 reviews
Dined on 19 January 2019
Overall5food5service4ambience5

Thanks very much. Lovely dinner with great food. My wife & daughter particularly liked the Lamb & Lemon Posset. Will come again. Great offer.

FAQs

The Dozen at The White Horse offers takeaway which you can order by calling the restaurant at 01306 881138.

The Dozen at The White Horse is rated 3.3 stars by 89 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.