The Dozen at The White Horse
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waiting staff wear masks
- Sick staff prohibited in the workplace
good basic Menu. more Pub than Restaurant. Veery pleasant atmosphere
Ordered fish and chips which was overpriced, bland and tasteless; worst fish and chips I have ever had.
Had a lovely time, my only comment is not a huge variety of vege or vegan options and the labelling on the menu as to what is vege , vegan (gf options) etc could be better, but this is my personal opinion. The staff were happy to answer questions and clarify on menu options and would definitely go back.
I had the Camembert, Spinach & Thyme Wellington and it was absolutely delicious! The service was great and I felt very protected. The tables were well spaced and the staff took every care to ensure we were safe. The atmosphere was lovely and it felt like an old fashioned (pre-Covid) meal out.
Good welcome. Attentive, polite service. Nice decor, clean and well-dressed table. A few things unavailable despite being on the menu which is disappointing but understandable.
Food tasted ok, but overpriced considering presentation, quantity and quality. Poor value for money was most disappointing aspect of our visit unfortunately. £5.50 for very small bowl of soup and tiny bread roll, no butter. £7.50 for a simple sandwich and tiny pot of coleslaw. Had to butter the bread myself.
Perhaps dinner would feel more fairly priced. Do recommend visiting in evening for cocktails.
Food was great. However, service wasn’t great. Very nice staff but the young staff didn’t know what they were doing - they just need more training, including the basics. Good price and wine was fab.
Excellent dinner and breakfast at The Dozen during our stay at the White Horse. The food was great and service was very attentive. The only suggestion that I have would be to dim the lights a bit in the dining room during dinner. Thanks for an excellent time!
Lovely setting. Good food and good service. Managed the social distancing very well, without detracting from the experience of eating out.
We had a very enjoyable, leisurely 'hen do' lunch on 19 September.
Staff were very understanding when we called to say that we were running late on our 10k walk and on arrival service was friendly and unhurried (in a good way, we all appreciated the chance to catch up in person after 6 months of Zoom calls!)
Food was fresh and tasty; the Victoria sponge we decided to sample as dessert was absolutely delicious - very light and fluffy, going exceptionally well with ice cream.
We chose to sit outside at a larger table under a gazebo, which was ideal and surprisingly quiet. Thank you everyone at the Dozen
The service we received was attentive but not intrusive. The food was superb. I would particularly recommend the scotch egg.
We enjoyed the venue and the level of Covid care very much. The food was good but rather unexciting and one dish we received was not as described on the menu. There was not much for vegetarians. The staff were very friendly and helpful though and the venue is lovely, comfortable and has great ambience.
We dined at 5.30pm ; only one other person dining, a very elderly gentleman. Our meals were served within a reasonable time, but the sauces we requested took so long to arrive we had eaten half our meal by the time of arrival! Both meals were delicious, cooked well but the steak was served with 4 whole small tomatoes despite an accompaniment I requested of tomato and onion! Had I known I would not have ordered that accompaniment, so it needs to be stated on the menu.
The service was great, the food was so bad that one of friends asked the service charge to be taken off!
I had lunch with three friends and our babies. We were really impressed with the food and service – they also had four highchairs available, which was great. I would definitely recommend The Dozen as a baby-friendly place to eat.
Excellent service and very good food at a reasonable price. They have adapted well to the current Covid conditions. Recommend.
Tasty food, beautifully served. Social distancing well observed . good wine recommendation from waiter
Went here for a EOTHO meal as we wanted to go somewhere local and not a chain. It was very safe and the car park had been converted to take tables. Our Temperature was taken and hand sanitizer was available. Not perfect but nice to sit outside with our table under a gazebo in case of rain (dogs allowed too). We were seated quickly and ordered drinks after about 10 mins. The drinks took a further 15 mins to arrive. It wasn’t that busy but I thought that only two waiting staff was probably a bit short. We ordered burger, lamb chops, haloumi fritas and a salad between 3 of us. The additional order of chips as a side never materialised and no one asked if everything was ok after the food was deposited. The food was great and the lamb chop was cooked perfectly (medium). Can’t fault the food but service was slow or non-existent which wasn’t the fault of the actually servers who were great when you got their attention! We were there for 90 mins (just a main) and never asked if we wanted more drinks (this should be central to any restaurant that wants to earn money especially on a warm Summer evening). The cost was amazing with the discount and I’d definitely return but might get my own drinks from the bar next time (just to be helpful).
It was a Wednesday evening and was busy (with the dine our for £10 offer). They should have had more staff working
It was very enjoyable to is outside in the heatwave. The noise level was agreeably low.
I thought the Menu was what I would expect in a Pub rather than a Restaurant and was quite limited
Not the best experience to say the least.
Most staff were great except one red head lady who was incredibly rude and literally rolled her eyes when I asked her a question when ordering my food and said ‘I really shouldn’t be taking this order, it should actually be another girl’.
Our food was then delivered to the wrong table (next to us) and it took them 10 mins to figure this out when I had noticed it straight away. They had to re-cook our meals and when they eventually came, my boyfriends fish was full of bones and my burger which I requested to be well done was medium-rare.
Despite the rudeness of our waitress and the numerous issues with the food, against my better judgement I would return as the vibe was really nice and I would hope that my negative experience was a one off but I suppose time will tell...
The Sunday roast was alright but certainly nothing special. We have had much better at lower prices. We went for the jazz really. It was not very good. Too loud. The room is not suitable. A quieter type of jazz, perhaps just a piano player, would have been better.
Good food and nice atmosphere. Will definitely go again.
Very pleasant evening with lovely food. Previous experience at the Dozen was not got as service was poor and it took ages to order food etc. However on this visit, waiting staff were all pleasant and very attentive. Food was delicious and service quick. Lovely evening!
Unfortunately this was not a good experience for us. After researching for ages and this looking like a good place we finally arrived and ordered pork belly bites for starters and the steak and ale pie for main course. The pork bites came out like warm, some of them cold and the pie had to be the worst pie I’ve ever had. After breaking the pastry on the top, the inside of the pie was watery, more like a soup and had no taste. We sent the pies back into the kitchen to see if there was a mistake but the chef was arrogant enough to tell us that’s how they were meant to be and they gave us spoons to eat the liquid with. Instead of a hearty saucy pie, we were treated to what seemed like dirty water with a couple of bits of chewy beef. At 18 pounds per pie this was a disgrace. Luckily they took 30% of our bill but we will most definitely not be returning.
really lovely meal from the brunch menu, and the staff were really pleasant and helpful
Unbelievably shambolic and inept ... will not be returning
The staff did not know the menu, any basic questions we asked about the food, they did not know and had to go and ask someone. I had steak which was cooked well, but food was served on a wooden board for effect which is no problem but why they put paper on the board under your food is bizarre as the food makes it soggy and you end up eating it. Sticky toffee pudding was obviously a microwave job, it was bland and like hard rubber. Very overpriced for quality of food, I have had a lot better food for half the price. Sorry would definitely not go back
Great food well presented - compliments to the chef and kitchen staff. Same for the front team - friendly, relaxed, knowledgeable.
The restaurant was great. The staff more so.
We thought the back dining room was a little quiet and too brightly lit so opted for the more relaxed comfortable bar area.
The lamb was a great piece but unfortunately undercooked. The waiter noticed only half had been managed as no complaint was made I was ok with it, and offered a free glass of wine each he knocked off the bottle.
Great service, great food, the bar area is lovely and one mistake was sorted with interest without asking.
First visit to the White Horse, since having our wedding reception there, 25 years ago. It has had major facelift which has transformed the interior from a traditional coaching inn to a more contemporary style. The food was lovely and good value for money with very generous portions. The staff were extremely welcoming and happy to chat. My only slight quibble is that considering it was a quiet Tuesday evening, the service was quite slow.
Good atmosphere & ambience, great service..our waiter was very friendly. Lovely food.
Lovely atmosphere and decor. The food was delicious with big portions. Enjoyed every minute!
Fabulous, go there immediately
Food was excellent. Disappointing service. Wasnt offered full menu selection, drinks were slow (even tho restaraunt was empty), staff were clumsy and at times awkward. Pleasant meal overall and saved by good food.
This meal marked our return to the White Horse after many years and it was a birthday lunch. We enjoyed everything, and found our waitress very helpful and friendly. We were very surprised to find we were the only diners for most of the time. Our food was delicious and attractively presented. The only minor complaint was that you don't have Tia Maria for my wife's favourite liqueur coffee!
We hope to return.
We had a really lovely meal here on Friday (10 May). The service was excellent, the food delicious and the whole hotel is tastefully decorated. Would thoroughly recommend.
Gutted I booked this for mother’s day, redeeming factor of a free plant however.
The food wasn’t great, service wasn’t great! Really wouldn’t recommend the roast.
What a shame that this newly refurbished establishment did not put as much time and effort into its staff training and customer awareness that it did into its decor! Our experience included extremely long wait times (despite being one of only two tables being occupied), spilt wine with no apology or compensation until we asked for it, wrong drinks, poor customer service, lack of customer awareness and attentiveness. Needless to say that we will not be returning in the future.
Chef would not allow us to swap new potatoes for fries without charging us. Seemed really pointless as some of the dishes came with a choice of potatoes. Staff disinterested in resolving the matter dispite having spent £350 on accommodation in the establishment.
We went for the Sunday lunch and the food was plentiful and good quality. Reasonable prices and attentive staff.
The Dozen at The White Horse offers takeaway which you can order by calling the restaurant at 01306 881138.
The Dozen at The White Horse is rated 3.5 stars by 93 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.