Great dinner - good service. Beautiful reataurant. Very happy.
Overall a good evening but it started badly as I expected and I believe it was Open Tables fault, as our booking didn't appear at the Firecrest, but thankfully they had space for us.
Excellent meal. Very helpful and friendly service.
Warm and comfortable location and relaxed atmosphere.
The food was great value for money. The fixed price menu ensures that you can enjoy a three course meal and not spend through the roof. I would definitely recommend it.
when we went to the bar on our arrival, there were 2 members of staff, one behind the bar & one on our side of the bar, both were on their smart tablets, neither greeted us for about a minute & when we were acknowledged i wouldn't describe it as a warm & friendly greeting also we were told that they had no booking for us despite the fact that we had 2 confirmations of our booking from open table.
our food when it arrived (battered cod) turned out to be unsatisfactory, it wasn't cooked properly, it had uncooked floury batter inside, after pointing this out, we were given what we thought was a less than friendly apology & we were given a refund on one of the portions of fish.
we have eaten here before but in the evening, & we gave a glowing report of our experience at that time, sadly it was not repeated on this occasion, perhaps it's a lunchtime thing ? 🙁
Very understanding friendly staff.my friend was nearly an hour late and the staff came over several times to see if I wanted anything.
Restaurant and food ok, biggest problem is with booked using open table
Great Service, Food and Beer. Good for all ages. Very spacious. Friendly staff.