The Fortnum’s Bar & Restaurant at Royal Exchange

4.2
104 reviews
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£26 to £40
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British
Top tags:
  • Lunch
  • Bar Seating
  • Afternoon Tea
Two iconic destinations come together as we bring Fortnum’s to the City for the first time. The Fortnum’s Bar & Restaurant will serve up a seasonal and contemporary menu from within the al fresco-style surroundings of the Royal Exchange’s spectacular central courtyard – and we are taking bookings now!

The menu – which goes from breakfast through to dinner – allows metropolitan traditions to meet modern London. A luxurious offering of caviar, shellfish, and hand-carved smoked salmon will be served in addition to light, raw, and vegan options; while Fortnum’s most renowned dishes, including Welsh Rarebit and the Knickerbocker Glory will also appear, alongside fresh produce from our famous Food Halls, such as our exclusive Glenarm beef. Food will be served alongside an extensive and expertly curated wine and Champagne list, in addition to cocktails, floats, and digestives.
What 104 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.1
service
4.3
ambience
3.8
value
Noise · Moderate
78% of people would recommend it to a friend
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S
London
1 review
Dined 5 days ago
Overall 3food 3service 3ambience 4

Atmosphire is very nice and employees are very friendly. But a cup was a little broken.

PC
1 review
Dined on 9 August 2019
Overall 5food 5service 5ambience 5

Nice location and building. When we visited the facade was being renovated which was a shame which although didn’t affect service would have added something extra

LB
Kent
7 reviews
Dined on 8 August 2019
Overall 5food 5service 5ambience 5

Imagine my surprise when I invited a good friend to lunch at the Royal Exchange, to find its now a Fortnum’s Bar & Restaurant. We both chose from the lunch menu. Fish Pie and triple cut chips for my guest, and dover sole and spinach for me. My Dover sole was delicious. Simply prepared, very kindly offered off the bone, with a caper sauce. It was a perfect lunch and I can’t wait to return.

OT
Kent
5 reviews
Dined on 8 August 2019
Overall 5food 5service 5ambience 5

The Grand Cafe as it was at the Royal Exchange was excellent. The booking syst m was very efficient. The Breakfast I had was good, the eggs etc. Beauifully presented.
The Ambience was exceptional with the upper space and ceiling as lofty as a cathedral.
Will visit again.

RW
London
1 review
Dined on 7 August 2019
Overall 5food 5service 5ambience 5

Very nice venue. Staff very friendly, high quality. Food good, they only serve afternoon tea in the afternoon. Cocktails very good.

IS
1 review
Dined on 3 August 2019
Overall 5food 5service 5ambience 5

They remembered I have a highly allergy to all seafood and did their best to give me an wonderful... And save... Experience. The team and the service were great

D
London
1 review
Dined on 2 August 2019
Overall 5food 5service 5ambience 5

Very good food, nice ambience. Will definitely visit again.

CG
1 review
Dined on 2 August 2019
Overall 5food 5service 5ambience 5

Stunning location for a refined and elegant dining experience.

JH
London
4 reviews
Dined on 2 August 2019
Overall 5food 5service 5ambience 5

Great restaurant and bar in a fantastic setting. The staff were outstanding as was the food.

CM
London
1 review
Dined on 1 August 2019
Overall 3food 2service 3ambience 3

Nice setting, cavernous room in the old royal exchange, great potential. Chose steak tartare for starter, the steak itself was a poor cut, quite chewy where it should be soft and delicate. There was also a strange flavour to it, I later found out from the waiter that they use ketchup to flavour the dish. It just didn’t work. Two mouthfuls was all I could manage. Thankfully they took it off the bill without me needing to ask which I certainly would have. Poor dish. My client and I then both chose the spinach and ricotta tortellini. It came sitting in its own tasteless and tepid bath water. Even a smattering of sage leaves and pine nuts failed to overcome the overwhelming blandness of this dish. Genuinely the packet bought tortellini at Sainsbury’s is more flavoursome. The service was fairly attentive if a touch over familiar and lacking in professionalism - it was a business lunch in a fairly upmarket location, you’d expect more. The nearby Ned offers a range of decent, but certainly not perfect, dining options - even the worst of which is far superior to my experience of F&M.

NN
London
1 review
Dined on 26 July 2019
Overall 5food 5service 5ambience 5

We had booked but it was extremely quiet, I always love a Fortnums breakfast so I had the full English and my partner had the Elegant Rarebit, flat white coffee and a latte and we had tap water. They are very attentive and looked after us.

SS
London
3 reviews
Dined on 24 July 2019
Overall 3food 2service 4ambience 5

Good quality food - overpriced for the quantity received. £9 for a slice of grilled cheese toast!!!

OT
1 review
Dined on 11 July 2019
Overall 3food 5service 2ambience 3

As a world wide well known brand, they could have been better. Service is slow and average. They mixed up the order. But the food is delicious. Seating is too tight.

G
1 review
Dined on 11 July 2019
Overall 3food 5service 1ambience 5

Firstly I want to say the atmosphere of this venue is excellent, the welcome was warm and friendly and the food was really fantastic, we were only let down by the poor table service.

Our order was taken quickly and our coffee arrived promptly. The waiter a young man, said the juice was to be made fresh and we would need to wait. But he clearly forgot, only when prompted did he fetch the juice.

Our breakfasts arrived, we both had the full English with toast & preserves. The Full English was a generous portion of high quality and well cooked ingredients. The toast was just dumped on the table, no butter and no preserves. On prompting the young man brought butter but no preserves.

My colleague finished her meal, and the plate was cleared along with the toast, I was still eating and her toast was whisked away before she could say anything. She had a piece of my toast, and there was no sign of the young man to ask for the preserves. I put down my knife and fork still chewing, when he pounced and removed my plate and tried to take what was left of my toast!

Maybe he was in a rush! it was early there was virtually no one else in the restaurant - he really needs some training, he spoilt the whole experience, I am not sure I want to go back, shame as it was one of the best breakfasts I have had in a very long time!

BE
London
18 reviews
Dined on 6 July 2019
Overall 5food 5service 5ambience 5

Amazing time I recently had this past weekend. The food was just excellent. Very fresh and prepared so well. The service is top notch. I would recommend visiting on the weekends to avoid big crowds.

L
2 reviews
Dined on 5 July 2019
Overall 3food 3service 2ambience 2

The afternoon tea at the Royal Exchange was very overpriced for the quality of the food, and the service was not what we expected. Our waiter was so rude. He acted so inconvenienced to be helping us. I would not do an afternoon tea here again.

OT
London
2 reviews
Dined on 2 July 2019
Overall 3food 2service 3ambience 4

Average food

p
London
11 reviews
Dined on 1 July 2019
Overall 4food 4service 4ambience 5

The food was good but I had the shrimp burger and the waitress did not suggest any sides. It literally was just the burger with lettuce and tomato.

BK
London
2 reviews
Dined on 1 July 2019
Overall 3food 2service 1ambience 2

Prices are high and service is poor. The location is great and the food is fine if somewhat limited

LD
Milwaukee
1 review
Dined on 22 June 2019
Overall 4food 5service 4ambience 5

Fun tea. Beautiful venue. Sandwiches were tasty. Scones were my favorite. The sweets were lovely. Good price compared to other teas.

s
New York Area
22 reviews
Dined on 10 June 2019
Overall 3food 4service 2ambience 4

Good tea and breakfast quality, but service was mixed. Service was spotty and lacked attention.

X
London
2 reviews
Dined on 7 June 2019
Overall 5food 5service 5ambience 5

You know there's something special going on taste wise, when you and your partner share an OMG moment as you take a first bite. For us, this manifested itself via the F&M traditional scotch egg. As a maybe one-off, the Royal Exchange is a serene, albeit subjectively expensive, but very enjoyable dining experience.

N
London
4 reviews
Dined on 7 June 2019
Overall 4food 5service 2ambience 5

Unusually service was poor

L
London
29 reviews
Dined on 5 June 2019
Overall 2food 2service 3ambience 3

I have always enjoyed eating at the Royal Exchange, as I like the architecture. The food at Fortnum was nothing special and poor value for money. I would not rush back.

OT
London
3 reviews
Dined on 3 June 2019
Overall 5food 4service 4ambience 4

Lovely venue, good service, was impressed that you could choose any cocktail from the menu even when taking a set menu.

LM
Tokyo
2 reviews
Dined on 31 May 2019
Overall 5food 5service 5ambience 5

A beautiful setting for a drink. We chose to have oysters and champagne before an evening out and couldn’t have been better!

PK
1 review
Dined on 30 May 2019
Overall 5food 5service 5ambience 5

The staff were lovely and really looked after us. We were there for breakfast which was tasty. It is a bit expensive but we knew that going in. It was quiet while we were there but I am sure it gets noiser as the shops open.

d
West Sussex
3 reviews
Dined on 15 May 2019
Overall 3food 2service 3ambience 4

It's true that the Royal Exchange has a luxurious and exclusive atmosphere and Fortnum & Mason is a good fit for this. Paring this new cafe back to ground floor only (going up the side stairs to sit in the dingy upper corridors was never appealing) is successful and the cafe makes the most of its surroundings. The food, however, didn't live up to the setting. My friend and I both ordered the chicken salad with tarragon dressing which was pretty average and seemed to contain more dill than tarragon. I'd give them another shot and try the afternoon tea (suspect F&M are better at tea and cake than salad) but wouldn't bother with lunch again.

KA
London
1 review
Dined on 14 May 2019
Overall 2food 2service 2ambience 5

I am used to the special service and attention I normally receive at F&M Diamond Jubilee Restaurant or 45th Jermyn Street Restaurant, so the F&M Royal exchange did not impress me at all. Of course I would recommend a friend to come, but just to see this beautiful building. Maybe the afternoon tea is not so impressive as the seafood restaurant bar ,which I have tried many times at Terminal 5 . Something is missing and F&M need to look at this very carefully because it is an ideal place to go and enjoy what we are used to at Piccadilly.
Kaiti Koukoudaki
Phone: +208 5424916
email: kaiti@helexco.eu

FL
London
3 reviews
Dined on 8 May 2019
Overall 5food 5service 5ambience 5

Lovely building, great service and delicious food.

SW
London
17 reviews
Dined on 3 May 2019
Overall 4food 3service 4ambience 4

Overall a great place to meet friends for dinner or a drink. However on this occasion the food was not as well made as the previous times. I had ordered the Monk fish found that it was a little over cooked.

P
London
7 reviews
Dined on 2 May 2019
Overall 4food 5service 4ambience 4

An excellent tea, would have liked a bigger pot of tea as only enough for one a half cups

A
London
3 reviews
Dined on 18 April 2019
Overall 4food 5service 4ambience 5

Had shrimp burger...very yummy.
Very expensive for what it is..but great staff and ambience.

OT
London
22 reviews
Dined on 10 April 2019
Overall 4food 5service 4ambience 5

Great food and ambience although pricey.

OT
London
2 reviews
Dined on 10 April 2019
Overall 5food 5service 4ambience 5

Excellent food.

OT
London
1 review
Dined on 6 April 2019
Overall 4food 5service 5ambience 4

Un moment très sympathique dans un endroit charmant et chargé d'histoire. Un tea-time d'une très grande qualité où tout était délicieux et servi par un personnel attentionné. Nous y retournerons !!!

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OT
London
3 reviews
Dined on 28 March 2019
Overall 3food 3service 3ambience 3

Unfortunately unfortunately the sandwiches that came with the cream tea were little bit dry

LB
London
4 reviews
Dined on 26 March 2019
Overall 1food 1service 2ambience 2

They couldn't find my booking, I was questioned whether I'd booked the table when I sat down at the table I was shown to, I was questioned again when I asked for a glass of water. Not a great start although the waiter who subsequently served me and my guest was very nice and provided good service. The food however was extremely disappointing. The bread on the sandwiches was drying out indicating that they'd been made and kept standing for quite a while. The three little cakes were quite frankly unpleasant. The scone and lemon curd the only highlight. Despite the offer to provide more if we required, the fact was nothing was tasty enough to tempt us to order anything else. I only chose F&M at the Royal Exchange for convenience. Quite honestly, getting tea and a pastry at any coffee bar would have probably been nicer and definitely better value. I would not recommend and will not be returning.

BK
London
2 reviews
Dined on 26 March 2019
Overall 2food 2service 2ambience 2

Great location but food is grossly overpriced even by City standards

S
London
9 reviews
Dined on 26 March 2019
Overall 1food 1service 2ambience 2

Usually very good but today, chef had a shocker, poor food, poor taste, poor presented and cold

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