The Golden Fleece Birkenshaw
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
food was really tasty , had the soup to start which was lovely. There was plenty of the mains however could have done with being hotter. I was disappointed with the tipi, it was empty despite it being booked up when I tried to get a table in a half hour earlier slot. so no atmosphere . also I did expect the fire to be lit as it was advertised to be . Service was OK, the waitresses polite and brought us everything we needed.
Had an issue with our order not being put through so ended up with rather a long wait. However this was swiftly dealt with and the pizzas were very tasty and of high quality. Despite the set back I would visit again.
Lovely customer service
Nice pub too
Perfect place to go
It was our first visit but we will return again
Good service and lovely food. Tables are spaced out for social distancing and one way system in place for the toilets so felt safe.
Daughters GCSE celebration
Food wasn’t up to scratch considering the price, particular the starter £11 and received tiny 3 scallops. Wouldn’t come again unfortunately.
Food/pizza and setting was lovely but the food took forever to come and the waitresses were very grumpy.
Went for pizza which was delicious. We were seated in the tipi which was a bit draughty as it was a cool day. Fortunately there was a fire pit which warmed us a little.
The staff were great and very attentive. Would definitely recommend
Booked for a Monday evening but for the Tipi (undercover outside dining) as they serve pizzas outside so we were looking forward to that but apparently that's not open on Monday's but that wasn't mentioned when booking via the Open Table App. Not an issue really as there was space inside although it was very busy for a Monday. We ended up having a bigger meal than planned; haddock, chips, mushy peas & the Fleece burger with chips. Both were really nice and filling. Staff were pleasant and friendly. Would definitely go back but on another evening to sample the pizzas.
The food was really delicious. However, our experience could have been improved if those serving us were a bit more attentive. After 10 minutes of sitting we had to get the attention of someone to request drinks and at one point our drinks were slammed on the table and passed to my partner to distribute. However, overall we did have an enjoyable meal just could have been better. Just make sure drinks orders are placed in plenty of time.
Booked via Open-table and received email confirmation but the booking didn’t go through to restaurant so there was some misunderstanding. Thankfully they were able to accommodate us even though they were full.
Booked just for drinks ask to be seated in the bar area but wouldn’t allow due to it been an over flow for the tipi.
Put us in the restraunt felt in comfortable
The food was good but the service was lacking. In the first instance our booking couldn’t be found, not good when I’d telephoned 20 mins in advance to double check it was all ok. It did make me feel very uncomfortable standing around waiting as it was me who had made the recommendation and done the online booking. We were told the table that was allocated to us would have to be cleaned as it was full of dirty glasses, this was surprising as the place was virtually empty and there were several bar staff stood chatting amongst themselves. There were other instances of poor service and whilst we enjoyed our food it wasn’t cheap. I would have expected for the price much better from the staff it felt there was a significant lack of training. Sadly we won’t be rushing back.
Superb menu... so many great choices. Good service. Will be returning. Thanks.
I have visited the Golden Fleece on a few occasions before and always found it enjoyable. On this occasions sadly is was not. When we arrived we were shown to a table for 2 on the end of the row. My friend asked to sit further in to which the waiter informed us they had a booking for that table- no problem. Our drinks and food order was taken together however the drinks didn’t arrive till 15 minutes later even though the place was not busy. While waiting for our drinks a guy with a small baby in a car seat came to dine and was offered the table we were refused (1 of him, 2 of us?) which makes no sense.
Not long after my meal (steak) arrived and was plonked down in front of me, the waitress quickly left the table without any further service or bringing me a steak knife. 5 minutes later, now my food was cold my friend asked how much longer her meal (burger) would be to which the waitress suddenly realised it hadn’t been ordered!!!
I sat and ate my cold meal very uncomfortably until her meal arrived 10 minutes later. Once it did it certainly was not worth waiting for, the fries looked like they were the scraps at the end of the bag and my friend had to take the chicken out of the batter it was in because she couldn’t eat it.
The very friendly manager on shift did come over to the table to apologise which we fully appreciated and offered us a drink as a way of apology. My friend asked for the same cocktail she had twice already, however when it came there was a obvious difference in taste as there clearly was no alcohol in.
I myself work in the industry so fully understand mistakes can happen and when busy service cannot always be 100%. However on this occasion the pub was nowhere near busy, the staff seemed inexperienced and not confident enough to deliver good service. It was my friends birthday and such a shame as it also was her first visit so she will not be returning.
The service from the management was not good after I raised concerns about the food being very salty. The manager did not come and speak to me & family about this issue. The starter was lovely and if the manager had acknowledged the issues with the main course I wouldn’t have felt the need to give a poor review. We definitely won’t be eating there again which is unfortunate cause it would have been a different case if the manager had come and spoke to us!!
Beef Sunday lunch, meat was chewy and tough in places, potatoes dry and outside thick from being left under hot lamp too long.
Phone kept ringing loudly with a highly annoying ring tone.
Staff exhibited deflated attitudes and were not that attentive require additional training.
We love coming to your pub. It's one of the nicest around.
I would just pint out that two of you staff were wearing there masks under their nose. If you are expecting a level of protection from your customers please repay this. Thank you.
Having been a few times before, we were so disappointed with the food ...pizzas were overcooked and we had to wait over an hour for them. We had to wait over half an hour for our first drink. They were very under staffed.
Thank you for a great evening to celebrate my nieces birthday.
Service was excellent very friendly and helpful. Food excellent
We had a lovely evening, the food was excellent , generous portions, service was really good, and the staff were very attentive throughout.
Lovely night catching up with friends. Tasty pizza and great service
Need to review menu at lunchtime. Not up to the usual standards expected as have had good food here previously.
Eaten many times at the Golden Fleece but my partner was a newbie. He’s very hard to please but I was sure this place would deliver and it sure did. I had “three little pigs” which was a first for me and WOW it was out of this world delicious. My partner had the steak burger and it was just divine.
The pub feels so cosy and welcoming, great atmosphere.
Lovely food and service . One recommendation is less fattier beef .
The staff was lovely, the food portions could be a little bigger for the price.
Lovely food and service, friendly staff, always checking to see how things were. Would come again and recommend to friends and family
Only one issue was someone had moved us from the Tipi to the bar without asking us about our booking.
Superb night as Always. Great staff , always a warm welcome. Great choice of drinks & superb food . We will be back regularly Great local 👍
The service was great, the staff were very attentive and friendly. The setting was nice and the pudding was lovely. The main meal was unfortunately very average, tasteless and overpriced.
Good time had by all pizzas were great first time out for us in a long time
No fries at 7.30 is poor. It took an hour to serve pizza. Dined there a few times before extremely disappointed.
Not been for over a year due to COVID but went back tonight for a meal with the missus and wow, it just gets better, outstanding food, service was fantastic
You really get what you pay for here and that is no cheap crap just 100% quality tasty food, atmosphere is always amazing and staff so welcoming we love this place
See ya Sunday for our lovely dinner
Lovely staff, good food, varied wine list outside dining area is a nice addition
Fantastic food, great friendly service, lovely atmosphere - would highly recommend.
Came for the football. Fantastic service from the staff, we were never without a drink. Great night (apart from the result of course!)
The tipi is a great touch to the outside area. Lovely atmosphere and staff.
Well done guys, busy night, ya did really good
Visited the Golden Fleece on recommendation from a colleague. Visited a few times since for dinner and Sunday lunch.
I can highly recommend visiting for both dinner & Sunday lunch.
Staff are friendly & the tipi in the garden is also a great feature
The Golden Fleece Birkenshaw offers takeaway which you can order by calling the restaurant at 01274 686354.
The Golden Fleece Birkenshaw is rated 4.5 stars by 527 OpenTable diners.
The Golden Fleece Birkenshaw does offer gift cards which you can purchase here https://www.golden-fleece.co.uk/vouchers/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.