The Grand

4.1
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35 reviews
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£26 to £40
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Modern European

Top tags:

Afternoon Tea
Afternoon Coffee
Located in the heart of Mayfair, moments away from the most prestigious shops and London's most exciting postcode, we welcome you to The Grand by Concerto, with its elegant airy atmosphere and timeless decor. Influenced by the unparelled design of the first half of the 20th Century the unique interiors create an buzzy yet intimate setting. Our menu was developed with heavy inspiration from European cuisine, which we have recreated with individual style and elegance. We are committed to sourcing local and seasonal fare throughout the year to create perfectly balanced menus. We boast a fine selection of patisserie which is all made by our in-house chef's and our bar is serviced by dedicated trained bartenders as well as a large selection of the finest wines and champagnes. Please note that our dress code is smart casual, no tie necessary.
What 35 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
4.0
service
4.2
ambience
3.7
value
Noise · Quiet
86% of people would recommend it to a friend
5
4
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L
London
1 review
Dined 4 days ago
Overall 5food 4service 5ambience 5

Great service, location, food and ambience. My guests said it was the best lunch they've had in London.

N
London
5 reviews
Dined 7 days ago
Overall 4food 3service 4ambience 5

Excellent location to organise a business lunch or catching up with friends. Good variety of food to choose from.

WB
London
1 review
Dined on 9 October 2019
Overall 2food 2service 2ambience 3

service was unattentive and even after the food was sent back to the kitchen it was returned in the same undercooked condition

OT
London
7 reviews
Dined on 24 August 2019
Overall 5food 5service 5ambience 5

Such a pretty place to eat. Not cheap but the portions are large and well presented. Good service and location was ideal for us as our hotel is around the corner

t
London
1 review
Dined on 12 August 2019
Overall 3food 4service 3ambience 3

Food and service most acceptable. Restaurant said they had no Open Table booking for us despite our email proof, but since there was plenty of space seated us immediately. Staff blamed unspecified ''computer glitch'. This was not satisfactory. What if the restaurant had been full?

j
London
2 reviews
Dined on 2 August 2019
Overall 4food 5service 4ambience 5

Hi
It was lovely my second visit but service was bit slow for evening meal (was very busy) but will definately visit again our meal was delicious so was the dessert and staff was very helpful .

G
Stuttgart Area
3 reviews
Dined on 19 June 2019
Overall 2food 2service 3ambience 4

Food was disappointing, shrimps chloride taste, pasta or tasty.

OT
Hertfordshire
1 review
Dined on 4 May 2019
Overall 3food 3service 2ambience 3

Our waiter hardly spoke English so it was quite hard ordering food and things were missed.

SS
London
2 reviews
Dined on 12 April 2019
Overall 5food 5service 5ambience 5

Amazing place, great service and cheese fondue very tasty as usual
Been here few times and will definitely come back again

W
Warwickshire
2 reviews
Dined on 8 March 2019
Overall 5food 5service 5ambience 5

Food was excellent - not the cheapest place to eat but everything else about means will definitely go again

OT
New York Area
1 review
Dined on 3 March 2019
Overall 4food 4service 4ambience 4

Very attentive staff; the scones are amazing!

F
London
1 review
Dined on 15 February 2019
Overall 3food 3service 5ambience 3

Ambience and service was great but the menu didnt have as much variety as caffe concerto

F
Hampshire
7 reviews
Dined on 11 December 2018
Overall 4food 4service 4ambience 4

The food was delicious and plentiful and the service was attentive but it is quite pricey now so I would perhaps look somewhere else next time. Shame as it's a lovely setting. Nice to catch up with friends though.

OT
London
1 review
Dined on 29 November 2018
Overall 5food 5service 5ambience 5

Friendly staff. Great ambience.

DN
London
1 review
Dined on 29 November 2018
Overall 5food 5service 4ambience 5

We had a perfect evening. Good cuisine coupled with live piano music was exquisite. Thoroughly recommend it for pleasant dinner and light music.

JM
London
7 reviews
Dined on 26 November 2018
Overall 3food 4service 2ambience 4

Unfortunately a VERY long wait for our food. Not much contact from waiting staff without calling them over. The pasta was tasty when it came and it was a large portion but all food was overpriced. And the card machine wasn’t connecting. The place looks great so this was disappointing.

CH
London
1 review
Dined on 3 November 2018
Overall 5food 5service 5ambience 5

Went for 1 year anniversary with my boyfriend and it was perfect. Not too fancy but still relaxed and romantic, with prices within any budget and friendly staff. 110% reccomend

C
London
1 review
Dined on 20 October 2018
Overall 2food 1service 2ambience 3

I was slightly disapoinred in this brunch, the food I had was not nice at all and I had to question if it was still in date. I did not eat it and feel the response from staff was too relaxed about the situation

EI
London
2 reviews
Dined on 12 October 2018
Overall 4food 5service 4ambience 5

Excellent food in a lovely light, airy environment with great service.

AO
London
1 review
Dined on 14 September 2018
Overall 5food 4service 5ambience 5

Second time here and it is always a pleasure. Although the live music was lovely but it was very loud.

SC
Dallas
6 reviews
Dined on 8 September 2018
Overall 3food 3service 2ambience 3

Was not in love with the food. I got the penne with four cheese and was not aware of the cheeses involved, which is definitely an acquired taste. The service was slow, unorganized and didn’t really check on me whatsoever.

I’m sure the tea time is wonderful as I did get a couple of scones to go, which were fantastic.

A
London
1 review
Dined on 5 September 2018
Overall 2food 3service 1ambience 1

The service was terrible. We asked for a jug with tap-water 3 times and she comes back with one glass, finally when it come, when you nearly don’t have any food left it was warm water in the glass.
Everything thing took so long time.

LL
London
161 reviews
Dined on 17 July 2018
Overall 3food 3service 4ambience 4

I like the look and feel of this venue and I booked for a burthday meal for my neice because the prices are good value. We noticed that the prices were higher than the website menu and the manager made sure we were charged as per website as it had not been updated. Food is ok for a light lunch or popping in for a cake and a drink.

A
London
5 reviews
Dined on 13 July 2018
Overall 3food 3service 1ambience 3

Service is poor. We gave up waiting for a menu and looked online on our phones. Portion sizes are generous however and tasted fine

MR
1 review
Dined on 10 July 2018
Overall 3food 2service 1ambience 4

I went there for a my husband birthday. We have been served by a young woman called Cristina (or something similar). She was everything but smiling and welcoming (She didn't even said "enjoy" when she brought us drinks and dishes. My eggs royal dish looked like a mess (the eggs were not on the muffin as they should be) and my eggs were row!!! However the atmosphere was great, but I can't really say that the breakfast was as great as I was expecting to be.

RE
1 review
Dined on 24 June 2018
Overall 1food 3service 1ambience 3

Very poor service. Ended up having to speak to the manager and removing service charge. Chaotic and ignored.

L
London
2 reviews
Dined on 18 June 2018
Overall 1food 1service 2ambience 2

The salmon steak taste bad TT

A
1 review
Dined on 17 June 2018
Overall 4food 5service 4ambience 3

The Food was fabulous and the service was overall great

OT
Kent
1 review
Dined on 21 April 2018
Overall 4food 3service 2ambience 5

Service wasn’t great but everything else was good.

DK
London
1 review
Dined on 10 March 2018
Overall 1food 1service 1ambience 1

The starter and the main course- we ordered burrata and halloumi bruschetta which was just purely distasteful! Didn’t enjoy it and the main course was horrible- the truffle pasta and truffle tortellini. In fact , we left the the restaurant without even finishing our main course and went to Delfino which is cheaper and far better in all terms than this overrated restaurant.

AE
1 review
Dined on 10 March 2018
Overall 2food 2service 1ambience 3

When I arrived, I was left standing at the door, ignored by the waiters for a few minutes. When I told them the reservation I had made, I was told I was probably mistaken, and it may be a different restaurant. Fortunately I had made the reservation, rather than the other 6 people I was eating with, so was able to find the email to prove I had made the reservation. I was then sat down, but rather than offered a drink while I waited, I was left alone for about 10 minutes.

When ordering, my mother (whose birthday it was) asked for hot milk with her tea. Cold milk was brought, and she asked for it to be exchanged for hot milk. The waiter audibly complained that my mother “couldn’t make her mind up... does she want hot milk, cold milk or hot milk?”.

My mother also asked for brown bread with her meal, and was brought white bread. By the time the correct meal arrived, all of our food was stone cold.

The pouched egg was solid inside.

My family and I will not be returning there

OT
London
2 reviews
Dined on 7 March 2018
Overall 2food 4service 2ambience 2

I booked table no. 17 but the restaurant doesn’t book the table as I requested.
And they don’t know that I have reservations at all .

OT
London
3 reviews
Dined on 1 February 2018
Overall 5food 5service 5ambience 5

Wonderful service and I am happy with the food as well.

TH
Kent
12 reviews
Dined on 31 January 2018
Overall 4food 4service 3ambience 5

We had afternoon tea and it was nice. We tried a cocktail which was good and reasonable priced. We had the Halloumi bruschetta which was ok but dry. Service is ok but not the best

d
London
8 reviews
Dined on 27 January 2018
Overall 1food 2service 2ambience 1

I would never go here again as it is way too busy ! There are loads of customers and staff so its noisy and hectic ! I had chocolate fondue and was disappointed not to have any strawberries or pineapple or marshmallows but pear, bananas sponge and profitaroles ! We ate and left asap as you could not relax !