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The Grill Room @ Airth Castle Hotel, Airth, Stirlingshire

The Grill Room @ Airth Castle Hotel

3.0
3
83 Reviews
£25 and under
Grill
Set underneath a unique pyramid of glass, the Grill Room restaurant is the focal point of Airth Castle Hotel & Spa and is a truly exceptional place to dine. Flooded with natural light and with designer touches evident throughout, the stunning Grill Room serves an array of fabulous menus matched with an equally impressive selection of cocktails, drinks, wines & Champagnes. At Airth Castle Grill Room you'll discover seasonal handcrafted dishes perfectly complemented by impeccable service from our team.

Make a booking

2 people

23:30


Booked 1 time today

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Grill, Steak, British

  • Hours of Operation

    Breakfast Mon–Fri 07:00–09:30 Sat, Sun 08:00–10:00 Lunch Daily 12:00–16:00 Dinner Daily 17:00–21:00

  • Phone number

    01324 831411

  • Payment Options

    MasterCard, Visa

  • Dress Code

    Smart Casual

What 83 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.0
3 based on recent ratings
  • 3.6Food
  • 2.9Service
  • 3.3Ambience
  • 3.3Value

NoiseModerate

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  1. m

    micheller

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food5service2ambience4
    Food was amazing, service from the waiting staff was great but the bar staff were awful. We’d finished our mains and hadn’t had the drinks we’d ordered beforehand yet. We’d had the same experience from the bar staff at lunch too. Don’t think we’d go back. Restaurant manager on duty was lonely though, very attentive.
  2. AW

    AnneW

    Glasgow

    3 reviews

    3.0

    3 reviews

    Dined on 5 August 2022

    overall3food4service2ambience5
    Lovely surroundings and good quality of food but the staff seemed to be lacking in direction. Lots of mistakes and very slow service.
  3. KP

    KaraP

    Glasgow

    1 review

    5.0

    1 review

    Dined on 26 July 2022

    overall5food5service5ambience5
    Delicious pate, burger, macaroni, strawberry cheesecake and sticky toffee pudding. Service was great and staff were very Friendly.
  4. K

    Karen

    Perthshire

    1 review

    2.0

    1 review

    Dined on 23 July 2022

    overall2food5service2ambience4
    Food was good but service was far too slow. Had finished starter and had asked 3 times before drinks arrived. Lunch was also slow and despite food being pre ordered took about 40 mins for first course to arrive
  5. SB

    SharonB

    Perthshire

    1 review

    1.0

    1 review

    Dined on 18 July 2022

    overall1food5service1ambience1
    Poor ratings are only due to it being a heatwave and tables were in a conservatory therefore heat was unbearable. The tables that were shadded were not set for dinning
  6. RF

    RaynerF

    London

    2 reviews

    1.0

    2 reviews

    Dined on 11 July 2022

    overall1food1service1ambience3
    Terrible service, grumpy staff didn’t barely speak, no smiles in the room. Got different table to one we’d reserved, menu different (much less items) than what we’d fancied from online choices. Drinks didn’t arrive, after half hour husband went and retrieved them off the bar himself. Starters small and poor, waited over an hour for mains, no one cared or spoke to us, someone came to see if we wanted drinks,we asked for our food, said it was coming, another 15 minutes and mains came, waitress virtually threw them at us, no apology. Veg was cold, medium rare steak was very rare I had to leave it, told waitress when she collected plate (as no one came before that to see if we were ok) she just sneered and did nothing, no money off or offer to cook it more! Sisters fillet of salmon had bones in, tasteless noodles/stir fry, she left it. Husbands dauphinoise potato (with grilled chicken) was the size of half a small matchbox, 4x this would have been acceptable potato amount and chicken was size of a wing. Had given him most of my fries so he had similar portion to the rest of us. Even then the fries were cheap skinny frozen maccy D style, not what I’d expect with a Steak meal in a ‘Castle A la Carte ‘Grill’ ! Hand cut chunky chips would be more suited for £23 dish ! No steak knives. No offer of more drinks, we gave up the will to bother get someone to bring any more. Finally grumpy waitress returned and just cleared plates, no ask if it was ok, no care that I said I couldnt eat steak and sister couldnt eat hardly any of hers at all. Asked if we wanted desserts and we said no as it was all awful. No apology or interest, No offer of coffees etc Couldnt find anyone to get us our bill and honestly would have walked out if not that 2 of us were staying at the hotel. Finally barman sorted us our bill. Just stood waiting for the money and walked off with it, No goodbyes, no thanks for coming. Absolutely terrible place. Avoid at all costs.
  7. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on 25 June 2022

    overall2food4service1ambience2
    The young team tried their best with a full house, however at some point I think a person from every table complained about how long it was taking to get food and drinks. The small service team seemed to lack structure, they tried their best, but waiting 40mins for cutlery, then another 30mins for someone to take an order is a bit much. Once the food came out it was good and tasty, but worth the wait, not really.
  8. OT

    OpenTable Diner

    Glasgow

    10 reviews

    3.0

    10 reviews

    Dined on 17 June 2022

    overall3food4service3ambience3
    Out for lunch with my wee maw. The food was lovely and although the service was a little slow it was by no means poor. Friendly staff, good portion sizes and the prices were on par with the service and food we received. Wouldn’t hesitate to come back if I’m on the area again.
  9. RM

    RedaM

    1 review

    3.0

    1 review

    Dined on 14 June 2022

    overall3food1service3ambience2
    The place was fine but there was a very poor quality meat… Very disappointing
  10. GL

    GarrieL

    Perthshire

    1 review

    4.0

    1 review

    Dined on 10 June 2022

    overall4food4service5ambience4
    The food was good and big portions and I felt good value. The service was excellent with Lewis standing out, very attentive and friendly !
  11. C

    Cairn

    Perthshire

    1 review

    2.0

    1 review

    Dined on 6 June 2022

    overall2food3service1ambience3
    Painfully slow service. Had to stop eating our food so that the drinks ordered at the same time as ordering the food came didn't come after the food was finished.
  12. OT

    OpenTable Diner

    Glasgow

    2 reviews

    5.0

    2 reviews

    Dined on 3 June 2022

    overall5food5service5ambience5
    Great service food was amazing
  13. l

    louisesuttie

    1 review

    1.0

    1 review

    Dined on 28 May 2022

    overall1food2service1ambience2
    Really disappointed if I'm honest! Came for a birthday spa break, hotel was really busy with a wedding party, service was extremely slow. Food was over priced for what it was. Prawn cocktail had 6 very small shrimps! Had starter before any drinks arrived. Food very average. We waited 30 minutes with menu before desert order was taken! Whole experience was almost 3 hours long.
  14. HM

    HeatherMc

    Perthshire

    1 review

    3.0

    1 review

    Dined on 28 May 2022

    overall3food5service2ambience2
    Went for lunch and my husband and I ordered a burger and chips and waited 1hour 15 minutes for it to be served. Food was lovely but time to wait on food was bad.
  15. DT

    DiTo

    1 review

    4.0

    1 review

    Dined on 27 May 2022

    overall4food4service5ambience5
    My husband and i had a very nice meal. The service was great and quick both our drinks and meals. Lovely decor. It was a sunny night which was nice sitting under the glass roof. Would recommend.
  16. BS

    BruceS

    Atlanta

    11 reviews

    1.0

    11 reviews

    Dined on 21 May 2022

    overall1food1service2ambience1
    Both of our meals were terrible. In fact, we didn't finish the entrees they were so bad.
  17. SW

    SandraW

    1 review

    4.0

    1 review

    Dined on 20 May 2022

    overall4food4service5ambience3
    Service and friendly staff, excellent. Food was really good, albeit sorbet was missing from dessert. Nice and relaxing ambiance.
  18. DM

    DeeMc

    1 review

    3.0

    1 review

    Dined on 1 May 2022

    overall3food4service3ambience4
    Booked afternoon tea for 4 people. Waited a while to be served then got served another table's food. When our afternoon tea did arrive there was a small amount of sandwiches but 2 full plates of cakes. Some other savoury snacks would have been appreciated. I continue to await word about a champagne afternoon tea I won during lockdown for my friend who is a keyworker, I'm not holding my breath
  19. M

    Marnie

    1 review

    2.0

    1 review

    Dined on 21 April 2022

    overall2food2service1ambience3
    The service at the Grill was shocking, The waiters and waitresses did not attend to us in a manner you would expect from this class of Eating establishment. We had to chase the waitress constantly to order our drinks, which then took 45 mins to arrive we then ordered our meal, I had a prawn cocktail starter which was ok but served in a worn out copper glass which would of been lovely apart from the state of the glass it was served in. The burger was mediocre. It took a total of 2 hours from start to finish. Not once did the waiters or waitresses come over and ask us if everything was ok. The drinks were served from the bar and there seemed to be a shortage of ingredients for the cocktails or the barman stated he didn’t know how to make the cocktails we were asking for. The drinks came served in glasses with the previous persons lip stick ingrained on the glass. Poorest experience ever when eating out. I would definitely not be recommending the grill any time soon to my friends or family.
  20. RF

    RoxyFife

    Perthshire

    2 reviews

    1.0

    2 reviews

    Dined on 16 April 2022

    overall1food1service1ambience1
    Terrible food and service not the level of service you expect from Airth. I think there was staffing issues however you would book out a while hotel knowing this. Disappointed in out stay and will not be back.
  21. DK

    DebbieK

    London

    1 review

    2.0

    1 review

    Dined on 16 April 2022

    overall2food3service1ambience2
    The restaurant was completely overbooked which means everyone was taken for their booking very late. We also didn't seem to be able to order drinks at the table so had to wait on very slow service at the bar. My food was cold and I asked it to be reheated but it didn't come back until everyone else had eaten and we chased it twice. We were warned by other people leaving that it would be about an hour between starter and main so we only had a main, wasn't too long though it took about 40 minutes. The food was nice though but my curry was tiny for £14 and I was hungry after. My sister had the macaroni and that seemed an OK size.
  22. JD

    JenniferD

    Glasgow

    1 review

    1.0

    1 review

    Dined on 16 April 2022

    overall1food1service1ambience3
    Seemed to be overbooked and had nowhere near enough staff for the weekend. Waited 30 mins for first drinks, would have been longer if I hadn’t chased them. Starter came about 45 mins after being seated and was only course we had after 1 hour 30 mins of being seated! My steak came, it was cold but onion rings & chips were fine, sent it back and it was returned with loads of juice on the plate so onion rings & chips were soaking! Got a separate side of chips. Cheesecake was just a block of gelatine rather then actual cheesecake. Full booking took 2.5-3hours and left me feeling sick remainder of the night from the grease on my plate from chefs not leaving steak to rest for a bit. We got the dinner/stay for a free as a thank you to booking our wedding with the group - just as well it’s a different venue as if it was Airth castle we booked we’d have cancelled wedding just from the horrendous service! Wish we were told of staff shortages to let us change our booking, was looking forward to it and was just deflated and stressed afterwards!
  23. a

    ashy

    Glasgow

    1 review

    1.0

    1 review

    Dined on 10 April 2022

    overall1food2service1ambience1
    Service was awful, it a real shame to see that the hotel in general has gone downhill. Appeared to inexperienced staff who haven’t been trained well In customer service. They appeared under pressure and miserable at work. We have always loved stayed at Airth Castle but not sure we will return for slow service , mixed up orders and cold food.
  24. YS

    YvoS

    1 review

    1.0

    1 review

    Dined on 9 April 2022

    overall1food3service2ambience5
    We had booked a night away with friends and booked dinner. Unfortunately the grill room was very short of experienced staff, they are all very young and not been trained properly and totally ran off their feet. We all ordered steak and not one of them was cooked to our liking. Not the staffs fault at all.
  25. B

    Buck

    London

    1 review

    2.0

    1 review

    Dined on 27 March 2022

    overall2food2service2ambience2
    Such a shame. Mother’s Day meal Beautiful location and setting but the management need to address some basic tasks. Poor welcome from inexperienced staff, no sign of restaurant manager and if they were there we never noticed them. Only 3 tables were in use in what should’ve been one of the busiest days of the year. My wife had to dust off the crumbs on her chair before sitting down. Service was ok but got charged for a beer that I never received. However was rectified after speaking to waitress. Tips for management Train staff to greet guests as they arrive Clean tables before diners are seated Invest in a handheld vacuum cleaner Would love to recommend but does need work done
  26. KW

    KerrieW

    Glasgow

    1 review

    1.0

    1 review

    Dined on 12 March 2022

    overall1food3service1ambience1
    Poor poor poor service. I have spoken with airth castle reception and waiting on Samantha the General manager getting in touch with myself. Hotel/dinner guests came second to function that was going on in the event suite.
  27. MC

    MichelleConn2011

    Inverness

    3 reviews

    3.0

    3 reviews

    Dined on 11 March 2022

    overall3food2service3ambience4
    Birthday meal and stay at Airth Castle, ordered catch of the day Haddock and Chips, fish was lovely but chips were inedible as they were hard, Sirloin steak was tough and again chips inedible, spoke to restaurant manager who said chips were pre cooked then reheated……not much to add after his comment!
  28. m

    melissa

    London

    1 review

    5.0

    1 review

    Dined on 11 March 2022

    overall5food5service5ambience5
    Delicious food, couldn’t fault any of it. Excellent service and amazing cocktails.
  29. C

    Caron

    Jersey

    2 reviews

    5.0

    2 reviews

    Dined on 8 March 2022

    overall5food5service5ambience5
    The staff were lovely
  30. KJ

    KerryJ

    Perthshire

    1 review

    5.0

    1 review

    Dined on 6 March 2022

    overall5food5service5ambience5
    The food and the service was great They treated us well .the staff was so nice couldn't do enough
  31. LR

    LyndsayR

    Perthshire

    1 review

    4.0

    1 review

    Dined on 6 March 2022

    overall4food5service4ambience3
    The staff were lovely and attentive and the food was delicious. They had limited drinks so I had to settle for something I wasn’t too keen on and my mum had to have water. The glass dining room is nice but there’s lots of evidence of leaks and the decor is a bit tired, the whole place could do with some investment but I blame the pandemic for that. I really enjoyed the food.
  32. DJ

    DarrenJ

    Perthshire

    2 reviews

    1.0

    2 reviews

    Dined on 5 March 2022

    overall1food4service1ambience1
    We booked this restaurant for my husband's birthday and we were looking forward to a lovely evening. We arrived for 6.15 as planned and shown to our table. At 6.40 the waitress came to take our order informing us we had to leave by 7.30 - we had not even had a drink by this point. I asked to speak to the manager and when he arrived flannelled a long winded excuse during which our bottle of wine arrived: the waitress thumped down on the table uttering "Christ" before marching off. As her manager was already there, I pointed out that I did not think it was appropriate behaviour to which he replied he had noted that but made no attempt to apologise. When we finished our meals, forgoing desserts to leave on time, we were overcharged for the wine as our original choice was out of stock but the bill had not been amended. Although the food was very good, the overall experience was extremely disappointing and we will not go back. I do not complain lightly as I appreciate staff are paid poorly and are often young but was not acceptable.
  33. HM

    HMillar

    Glasgow

    2 reviews

    1.0

    2 reviews

    Dined on 19 February 2022

    overall1food2service2ambience1
    Poor atmosphere. Slow service. Other disgruntled/rude customers not dealt with and impacted everyone else.
  34. IB

    IanB

    1 review

    5.0

    1 review

    Dined on 19 February 2022

    overall5food5service5ambience5
    We had the £25 3 course menu. Everything was very tasty and perfectly cooked. We both had soup and I had the steak burger with my wife having the traditional Mac and cheese. Superb taste. Cheesecake and waffle were the sweets. Again super tasty. Well worth the money and the waiting staff were very attentive. We would recommend eating here. The ambience and setting were superb. Eating under a glass pyramid is so different and creates an excellent atmosphere.
  35. IJ

    IreneJ

    Perthshire

    1 review

    1.0

    1 review

    Dined on 17 February 2022

    overall1food3service1ambience3
    The service was appalling . The waiting time between us being seated and getting our food order taken was at least 20-25 mins . When the food finally arrived it was lovely .we had starters and main dessert .but the wait between each course was not acceptable . We had to ask 4 times about where were our desserts . This was not acceptable at all . We were not the only people complaining ,I would say every table in the restaurant had an issue with the service .
  36. VT

    VictoriaT

    1 review

    5.0

    1 review

    Dined on 27 January 2022

    overall5food5service5ambience5
    Highly recommend! Had a great evening out. Will be back
  37. JG

    JennaG

    1 review

    1.0

    1 review

    Dined on 4 October 2020

    overall1food1service2ambience1
    The food was not great at all, no pre warning about food that they didn’t have.
  38. OT

    OpenTable Diner

    Perthshire

    3 reviews

    4.0

    3 reviews

    Dined on 3 October 2020

    overall4food4service4ambience4
    Excellent food and service, however the fraught beer tasted off.
  39. JM

    JaniceM

    Perthshire

    1 review

    5.0

    1 review

    Dined on 2 October 2020

    overall5food5service5ambience5
    Lovely dinner and breakfast, great quality! Very fast service, everything was great
  40. SD

    StevieD

    Perthshire

    1 review

    5.0

    1 review

    Dined on 30 September 2020

    overall5food5service5ambience3
    Outstanding food & service. The value for money is terrific, great setting, would have happily sat later but for the 10pm 'curfew'.

Safety precautions

  • Cleaning & sanitising

    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Protective equipment

    • Waiting staff wear masks
    • Diners must wear masks unless eating or drinking

FAQs

The Grill Room @ Airth Castle Hotel is rated 3 stars by 83 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

23:30


Booked 1 time today
Google Map for The Grill Room @ Airth Castle Hotel

Airth Castle Hotel & Spa, Airth, Stirlingshire FK2 8JF

Dining areas

Additional information

  • Area

    Airth

  • Hours of Operation

    Breakfast Mon–Fri 07:00–09:30 Sat, Sun 08:00–10:00 Lunch Daily 12:00–16:00 Dinner Daily 17:00–21:00

  • Cuisines

    Grill, Steak, British

  • Dining style

    Casual Dining

  • Dress Code

    Smart Casual

  • Parking Details

    Hotel Parking

  • Payment Options

    MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Full Bar, Outdoor Smoking Area, Wheelchair Access, Wine

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