The Grounds of the City
We made a booking and upon arrival, our order was taken. A few minutes later, a waitress told us that the kitchen is closed. No one told us about the kitchen closure upon booking the table or even upon arriving. What kind of a place that advertises themselves as a restaurant, closes their kitchen at 3.30on AND doesn’t even inform their guests?...
Coffee was warm not hot. Service quite slow as waiter was busy talking amongst themselves and got sidetracked serval times when we needed service. Food was ok and portion quite small, overprice in my opinion and they charged me an extra side for a salad (did not realise until I got home and checked the receipt). Not worth going back.
Hey guys the new menu was a hit!
Everything we ordered was amazing!
The customer service was excellent as well. Aran was our waitress and she is definitely an asset to your restaurant. She made great conversation, had her eagle eye out, not just at our table but on the sections she had too. Always topping up our water and making sure everything was going well.
Regarding the menu and restaurant She knew exactly what she was talking about. She deserves an employee of the month! she was outstanding.
The ambiance of the restaurant was beautifully decorated and set up. It felt like we weren’t in Sydney but taken back into time, in another country. Absolutely stunning guys!
Will definitely be coming back :)
Easy to book. Food was varied and catered for us all. Staff were attentive and very helpful.
Lovely styling, great food, and excellent service from Callum. Couldn’t ask for more!
We made a reservation for 1.30pm and arrived at 1.25pm. They said our table is being set up and won't be long. At 10 minutes of waiting, 2 groups who were infront of us as well as one group who came AFTER us got tables before us. Unsure if any of them have reservations or not but we had to wait 25 minutes until we got our table. Don't understand what is the meaning of reservation when we have to wait longer than walk-ins.
We would visit again for the food and atmosphere. However it would be great if the service can be improved.
Very good customer service n food serve very quick . Thank you chef 👍🌟
Fantastic food and staff. Great atmosphere overall
I had a great time at the restaurant. Amazing food. Great atmosphere. Love my Cinderella cake looked and tasted great.
Very friendly and helpful staff, food is delicious and macadamia milk coffees are to die
The waitress is very rude and impatient. The quality of the food is not good. The appearance of the cake made me lose my appetite The beef sandwich is tasteless. At this special time, I didn't see anything that could be used to disinfect my hands. This is unreasonable and inconvenient.
Food was good change in service due to restrictions ordering from your phone was good. No need to split bills
Wouldn’t even give you 1 star, very disappointed to make it all the way there from 2 hours away to find out that your closed at 7 pm! How can I make a booking if you arent open at that time?! Very poor
Had an awesome experience at Grounds of the city. The food was great, but the service was excellent and the ambiance was ideal for breakfast. Can’t wait to go back there.
Buttermilk chicken burger was okay, but didn’t enjoy it too much.
Great food in amazing surroundings but no toilets on site.
had booked for 8 am - by the time we were checked in it was 0815 - being business B'fast, I wonder whether there may be a way to check in before 8 am - service after 8 am will be fine (can do just coffee and juice from 0730 am and orders for b fast after that)
Second time breakfast here and just love this place. Without a doubt the best service in any restaurant I have been in. Not forced service. Simply very genuine and professional staff. Food. Of course terrific.
Everything is amazing at this place, from food and service to ambiance...
The waitress who look after was a bit rude and not so friendly. I am very disappointed and I would recommend her to have a better attitude.
Excellent and quaint setting right in the heart of city. Great spot for brekkie or post-work cocktails.
I really love grounds of the city and have been there before. However, their dine in menu has hardly any variety. Previously there was more variety. I think they should incorporate some of their takeaway menu into their dine in menu.
It was okay, food was fine, staff were abrupt, decor was nice
Great, friendly service and great food for brunch. Would definitely recommend.
Food was really average for the price paid. Poached eggs were cold and overcooked. An ordered weak coffee was served strong.
Hi Julia, Thank you very much for your review and the comments. I have discussed them in great details with the team, who are all trained to pass on any guest feedback to the manager on duty, so if something goes amiss, we can speak to you and fix it right away. I am sorry this did not happen during your visit and I hope that you will return, so we can restore your faith in service and food quality we customarily provide. Best, Kat, General Manager
Obviously the aesthetic of this place is what draws your attention. There is really nothing like it that I have seen in Sydney. It is a beautiful setting, every detail has been carefully thought out. Being so popular it was quite loud with so many people seated but there really isn't much you could do about that. The food wasn't super special - I think I had high expectations due to the nature of the place. I ordered the Mediterranean Bowl. The ingredients seemed easy to prepare so I thought they would come with something a little bit different - hoping the flavour would take it to the next level. The most disappointing thing was the halloumi. It was dry and bland. So sad for this amazing cheese! Everything else was just okay, nothing was special about this dish which didn't suit the amazing setting. Perhaps I chose wrong from the menu but you would also have high expectations for all of the food on here. The service was lovely and really friendly.
Hi there, Thank you very much for your review and your comments. We have changed the menu since your visit, so I am sure when you join us next, there will be plenty of dishes that you would love and our servers would be very happy to provide a recommendation if needed. Best regards, The Grounds of The City team
Very limited options on menu. No children’s menu either
Delicious soul food, kind and friendly staff and divine atmosphere.. just what I needed on my solo trip to the city
Hi Shabana, Thank you very much for the 5 stars and your lovely comments, we are so glad you enjoyed your visit and look forward to welcoming you back again soon! Kind regards, The Grounds of The City team
A dining experience that feels a little bit special.
Hi Simone, Thank you very much for the 5 stars and your lovely comments, we are so glad you enjoyed your visit and can't wait to welcome you back again soon! Kind regards, The Grounds of The City team
Great little unique place. We went for breakfast with friends and there was options for all of us.
Hi Paula, Thank you so much for the 5 stars and your lovely comments. We are so glad you enjoyed your visit! Best regards, The Grounds of The City team
Delicious food, served in good time and by friendly staff. Lovely ambience and great city spot!
Hi Therese, Thanks so much for the review, we look forward to seeing you again soon, so we can turn the 4 stars into 5! Best wishes, The Grounds of The City team
Can’t comment on the food- didn’t eat, coffee and atmosphere was great though
Hi Paul, Thanks so much for the review, we look forward to seeing you again soon, so we can turn the 4 stars into 5! Best wishes, The Grounds of The City team
An easy and friendly place to hang out in. The ambience is just second to none and the menu, though small, is cooked and presented beautifully.
The room is beautiful and it is well staffed with friendly young people. We sat outside...service was reasonably swift for a busy time. Coffee was fine however my breakfast parfait, consisting of a parfait glass with runny yoghurt, cooked fruit and a soft granola was inedible - far too much sugar in everything. My partner had poached eggs on toast that was extremely hard to cut through. Disappointingly no questions were asked why I had barely touched the food.
Had breakfast here again with the family and the service and food were both great.
Great food, great staff, great atmosphere.
Had a lovely birthday lunch for a colleague. Great service and timing of food.
Terrible slow service. Food cold. Second coffee took 15 mins to arrive. Charged for avo which never arrived.
Nice and friendly staff with great ambience. Has been my go to place for coffee and food options are great and flavourful. I would like to see more vegetarian options but no complaints!
The quality of the service and the food is extremely high at the Grounds. All of the staff are welcoming, efficient and pleasant.
Can be a little noisy, however not enough to detract from all of the other qualities of this restaurant.
The Grounds of the City offers takeaway which you can order by calling the restaurant at (02) 9699 2225.
The Grounds of the City is rated 4.3 stars by 1867 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.