The Hansom

3.1
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146 reviews
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£26 to £40
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British

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Afternoon Coffee
Iconic and unapologetically British, The Hansom is a dynamic space, retaining its iconic British heritage within a modern aesthetic setting. The Hansom is King Cross' ultimate destination bar, offering a range of unique cocktails inspired by 18th and 19th-century classics.

Throughout the day, the food menu at The Hansom is a British affair for the modern diner. Concise yet delicious, this all-day dining menu offers unique bites from Yorkshire pudding bacon wraps to Scotch eggs and vegan cheese sharing boards. Live entertainment can be seen on Thursday and Friday nights in the form of acoustic performances right through to lifestyle DJ’s.

Afternoon tea at The Hansom offers the best of British tradition, an elegant experience inspired by Victorian themes. Alongside the classic finger sandwiches expect more substantial savouries including Scotch eggs and wild boar sausage rolls.

Housed in an iconic building, The Hansom sits next to Kings Cross and

Special Offers

Festive Afternoon Tea at £38 Per Person

Enjoy an elegant festive afternoon tea inspired by Victorian themes.
Add a glass of mulled wine or cider for £6.50

Terms and Conditions: Maximum of 6 diners. Includes Tax, excludes service.

Valid For: 2 - 6 people

Starts: 18 November 2019

Ends: 5 January 2020

Availability: Daily 13:00-18:00

New Year’s Eve: Open bar and Bowls food at £195pp

Enjoy 3 bowls food per person each hour from 8 pm – 11 pm and a glass of champagne on arrival.
Open bar of house wines, beers, single spirits and soft drinks from arrival until 00.30
DJ will be playing from 8 pm until 3 am!
Please note, a deposit is required in order to secure the reservation.

Terms and Conditions: Maximum of 12 diners. Includes Tax, excludes service.

Valid For: 2 - 12 people

Starts: 31 December 2019

Ends: 31 December 2019

Availability: Tue 19:30-21:30

Celebrate New Year's Eve with a fantastic meal!

HAPPY NEW YEAR HANSOM! Ready to party in style? A glass of champagne on arrival, bowl food every hour, open bar from 8pm until 00:30am and a DJ! All you need to do is turn up and party with us! Food is served from 8pm - 11pm DJ will be playing from 8pm - 3am! £195/pp.

Tuesday, 31 December, 2019

1,000-Point Tables

See availability for 1,000 point tables

Sun - Tue 1:00PM - 6:00PM

What 146 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.1based on recent ratings
3.2
food
3.2
service
3.4
ambience
2.9
value
Noise · Moderate
67% of people would recommend it to a friend
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HE
London
1 review
Dined 6 days ago
Overall5food4service5ambience5

We thoroughly enjoyed our afternoon tea at the Hansom. Excellent service and experience. Savoury sandwiches were lovely but slightly on the small side. Even so, I'd definitely recommend!

YH
London
3 reviews
Dined on 30 November 2019
Overall5food5service4ambience5

it was lovely atmosphere, lots of choice for tea, they even offer coffee, quite modern style afternoon tea. sandwiches are so tasty, cake was nice but felt some of them are bit too rich. i felt little slow on service. overall it was fantastic time with friends

R
1 review
Dined on 23 November 2019
Overall4food5service3ambience5

Great food and setting. Service needed to be more attentive had to keep asking for drinks even after ordering them

F
New York Area
1 review
Dined on 17 November 2019
Overall3food3service4ambience5

The afternoon tea we had wasn't the best we have ever had. We had expected more value for money.
But The Hansom is a very cosy place in a beautiful setting, convenient if you travel by Eurostar.
Very friendly and helpful staff!

OT
London
1 review
Dined on 16 November 2019
Overall1food1service1ambience1

Over priced.
Dry sandwiches, awful service in the middle of a lobby.
Will never go back.

ZK
Birmingham
3 reviews
Dined on 3 November 2019
Overall5food5service4ambience5

Lisa was our waitress and she was in training but she still did a good job! Food was lovely and beautifully presented. We were given a quiet corner to sit as a family which was lovely. The only thing which we found wasn't great was trying to get anyone's attention for drinks, etc. But aside from that, it was for a birthday and was brilliant!

E
New York Area
1 review
Dined on 2 November 2019
Overall2food5service3ambience4

We arrived at the restaurant, and they claimed to have trouble finding our reservation. My boyfriend literally had to POINT on the screen to say our reservation was right there. Then they sat us at a table that was not big enough for our party of 5. They handed us lunch menus, which I thought was curious since I booked afternoon tea. When I asked for the tea menu, they informed me that my reservation was not for afternoon tea (they don’t really specify in the booking), and they tried contacting me to tell me they were full today. I was not contacted, and, in fact, confirmed my reservation 2 days before. They were eventually able to serve us afternoon tea after all, and our waiter was extremely lovely. The food was very good too.

BB
London
1 review
Dined on 1 November 2019
Overall2food2service1ambience3

The service was very slow, I expect as there is a minimum charge per person. However this shouldn't have mattered as we were having lunch,. In fact we probably would have spent more money had the staff been more attentive and taken our order sooner

L
London
1 review
Dined on 29 October 2019
Overall1food1service1ambience1

I was denied tea said did not serve at hour booked..very disappointed

BN
1 review
Dined on 18 October 2019
Overall5food4service5ambience5

I met up with a friend visiting London from Vancouver.Shes been to London but never really had the London experience so I thought we can have a fancy afternoon tea. We arrived late but still accomodated nicely. I just thought there is not enough food? I know but I have been to Betty’s in york and my world I was speechless. But overall our ladies who served us are fantastic no doubt! The place is amazing! Will come again!

DW
London
1 review
Dined on 18 October 2019
Overall5food5service5ambience5

Super breakfast in a lovely atmosphere ! I love this place!

S
Hertfordshire
1 review
Dined on 5 October 2019
Overall1food1service1ambience2

Booked via the website for a 3pm Saturday afternoon tea for my wife’s birthday. Showed up on time no booking for afternoon tea and offered cocktails instead, not useful with two children. Staff sent to deal with us were incompetent at best and offered no real help except they would try to get the left overs from the VIP area! Wow that really made us feel special! NOT. Staff made no attempt at all to come up with any offers bar standing there looking totally dumb founded. Would not recommend seems like an after thought and do not make you feel special at all. Poor at best

D
1 review
Dined on 28 September 2019
Overall1food3service2ambience1

We arrived on time having made our reservation via OpenTable, however there appeared to be little record of our reservation, the restuarant (large seating area with lounge funiture) was approx 1/3 full so we were given our choice of seating which was nice. Although the food and staff were pleasant, the seating area was largely occupied by stag and hen do's, some of whom appeared to be playing drink games. It is for the reason I would not recomment The Hansom, unless of course you are looking for a venue for a stag or hen do, in which case it will be perfect.

SI
1 review
Dined on 26 September 2019
Overall5food5service5ambience4

Wonderful celebratory sparkly afternoon tea in unique surroundings. Quintessentially British adorable venue with superb level of service. Delicious + abundant tasty treats with fabulous twist on traditional offerings such as sparkling teas + haggis scotch eggs! Thank You for making our celebration extra special 💎

OT
New York Area
1 review
Dined on 14 September 2019
Overall1food1service1ambience1

We got there and they told us we couldn’t have afternoon tea because they’d had too many walk ins

JO
London
10 reviews
Dined on 12 September 2019
Overall3food4service2ambience4

I’ve had booked very spontaneous afternoon tea and the table was not quite ready which was fine but a table was found relatively quickly.
Unfortunately I had to wait 30 minutes to receive the food. I’ve ordered everything to come at once to save time but it didn’t show up.
The waitress was nice though and topped up the wine constantly. She was very nice. An Italian girl with glasses. Couldn’t get her name sadly.
Afternoon tea was good apart from the beef sandwich.

JB
1 review
Dined on 2 September 2019
Overall2food2service2ambience2

I had reserved a table for2 for lunch at 1.30pm. When I arrived, slightly before time, I noticed that many tables had reserved signs but I was led to a table without a reserved sign and right next to a pillar. The chair I tried to sit on was so close to the table I couldn't squeeze into it and it was too heavy for me to move. The 'hostess' had left immediately and I had to call her back to help me in. The same thing happened when my friend arrived. Once we had been sat into our chairs we were trapped until the time came to leave.
My sandwich was not really a sandwich. When attacked it soon became a crumbly mess.
The day before my booking I was telphoned to ask whether my booking was for lunch or afternoon tes. I pointed out that I had booked for 13.30 which seemd to me to be lunchtime. I was also reminded of the rubric on the booking acceptance - table available for two hours and a £16 minimum spend for each person. That seems to me to be a somewhat uncouth welcome to a restaurant. Particulalry since it doesn't take much to spend £16 each.

I realised afterwards that the line of tables with reserved signs along the wall were possibly held for afternoon tea customers. I think they might have been a more comfortable experience.

I will not be vusitng the Hansom Lounge again and neither will my guest.

JC
London
1 review
Dined on 4 August 2019
Overall1food2service4ambience1

The Hansom felt like a Hotel Lobby because it was a Hotel Lobby, the menu is like a Hotel Bar Menu, which none of the write up tells you. However, the architecture is amazing but with such a tall ceiling the atmosphere and ambience was non-existent. The service was good though as the waitress recommended to eat in the Booking Office, which had a proper menu offering and overall felt much better. Lucky escape really, but thats a bit harsh as the hotel lobby looked lovely but as a stand alone restaurant, hugely missing!

OT
London
8 reviews
Dined on 4 August 2019
Overall2food1service2ambience2

First time in this restaurant, the concierge point me to hotel reception and hotel reception point me to the restaurant reception which is a little desk in the middle of restaurant. Then they couldn’t find me on booking list. After a while I was been asked to sat anywhere I like.
We had afternoon tea, the service is really really slow. Very strange thing is, I saw everyone beside us had their afternoon tea served on three layers trays (I suppose that’s how normally the afternoon tea should be served), but ours was served separately. We had three pieces sandwiches with sausage roll and freeze Scottish egg to start with. Also, they use tea bags instead of real tea leaves so actually the taste of tea has nothing special. Until we totally finished everything, the waitress then took our plates and after quite a long time, we were been served the scones with very cheap jam and butter! You can directly tell that’s not good jam!! The scones are so big that We couldn’t finish even half of it. After we requested to have the sweets, then they took plates and serve a little potion of desserts which are simply not enjoyable!
I have to say, after been to many of the famous places for afternoon tea such as landmark, Ritz, Fortnum Mason etc, this place is absolutely disappointing from every aspect! However, to be fair, I remember there’s one waiter he’s very nice and smart!

NB
London
3 reviews
Dined on 1 August 2019
Overall2food1service2ambience2

Disappointing, poor service and over priced.

OT
Philadelphia
2 reviews
Dined on 30 July 2019
Overall4food4service5ambience4

Our waitress was very knowledgeable and the perfect amount of attentiveness for afternoon tea

BD
Birmingham
3 reviews
Dined on 27 July 2019
Overall3food4service5ambience5

Had the afternoon tea - the sweets and scones were very good but we found the sandwiches very plain. Good sausage roll, though.

OT
London
1 review
Reviewed on 5 November 2017
Overall3foodserviceambience

Booked the table for the Wednesday afternoon session, as a treat for my friend. The service , the tea and the ambiance were excellent. Unfortunately, the sandwiches were very poor quality and spoiled the afternoon.
It was obvious, that they had been pre-prepared and had been kept in the fridge. The bread was beginning to get hard and they were too cold.
The cakes were nice.

DJ
Kent
1 review
Dined on 17 June 2016
Overall4food5service5ambience4

Food was delicious and our server was very attentive, making it a very special afternoon tea. Many thanks.

c
London
6 reviews
Dined on 31 March 2016
Overall5food5service5ambience5

My wife and I have had afternoon teas at many places in London, but this one rates top. The attentiveness of the staff, the quaility of the food and drink, and the absolutely splendid environment and surroundings make it stand out.
We were there midweek and mid afternoon and had the "with champagne" option.
The sandwiches were really good, especially the mini brioche buns, and once your plate was empty you were offered more - but with the freshly baled (still hot) scones and most impressive selection of "treats" I doubt more would be needed. At all times we were encourages to linger and take our time, which was very easy to do as the leather armchairs were most comfortable.

OT
London
1 review
Dined on 13 March 2016
Overall2food2service1ambience2

The service was really bad unfortunately which is a shame with a nice venue like that. It took a really long time for us to get someone to take our food order, they served the wrong drink not just once but a second time as well and when we had to ask the staff for coffee menu after we had finished our lunch, no one cam to ask how the food was or asked if we wanted dessert. When we had finally got attention and asked for coffee menus we were given the afternoon tea menu - wrong menu. So we asked again and just got a whole bunch or different menus shoved at our table, wine lists, lunch menus, afternoon tea menus, story of the hansom lounge folder and the one thing we asked for - coffee menu. By that time we felt so disappointed so we skipped the £5 coffee and left. Another thing was that one tiny, tiny bottle of coke was £4, very overpriced.

J
London
16 reviews
Dined on 29 February 2016
Overall5food5service5ambience5

Great service

l
London
3 reviews
Dined on 20 February 2016
Overall4food4service4ambience4

Beautiful airy room. Attentive service. Attractive, tasty food.

OT
London
2 reviews
Dined on 15 February 2016
Overall1food1service2ambience1

one of the worst 5 star hotel service iv ever been. will not recommend the place to anyone. the lounge was noisy and not suitable for a cozy and romantic afternoon tea.

OT
London
2 reviews
Dined on 14 February 2016
Overall5food5service5ambience4

Apart from the lack of Lapsang Souchong (surely one of essential tea choices in a £55 tea!), our meal exceeded expectations, especially due to excellent and personable service. We relaxed into a long languid afternoon of delicious morsels and rolling discourse, inspired by the history of our surroundings and the changing nature of Kings Cross. The tea bordered on inspirational from traditional scones to innovative breads and and sweet (as in pretty as well as scrumptious) cakes. Not cheap, but definitely special and memorable.

OT
London
1 review
Dined on 9 January 2016
Overall3food3service4ambience4

Having previously been for afternoon tea here, I decided to bring my parents and boyfriend back for a Sunday treat. As usual - the lounge area is beautiful and relaxing. However, the food this time around seemed lacklustre and old - the lemon drizzle cake and a few sandwiches to name a few were very dry. Still edible- but not as good as the first time I visited. Another note I would like to make was that it took forever to actually pay our bill. Our waitress (who had been wonderful throughout) had disappeared so we had to flag down another woman who brought us the check but never came back to charge my card. I had to get up and chase a further two people down to actually pay for our tea, which shouldn't happen. Probably won't be returning as I believe there are much better places to have a memorable afternoon tea.

OT
London
1 review
Dined on 2 January 2016
Overall4food4service4ambience4

Afternoon tea was lovely, however, I am intrigued to know why it didn't appear to match what was stated in the menu. It mentioned the sandwiches were brioche. The sandwiches were normal sandwiches and not brioche. A shame because I was looking forward to them. I also think that bringing out the sandwiches on a separate plate for each person before anything else is a bit odd for afternoon tea. Usually everything is brought out on a tiered platter at the same time along with the tea.

C
London
5 reviews
Dined on 14 November 2015
Overall3food5service3ambience4

Afternoon tea was great in a gorgeous place but there were 2 seriously different issues we had with the place. Firstly trying to find where the afternoon tea and reception was difficult. Wandered around and no one asked us could they help. Not until we finally found someone to assist. The welcome desk was horrendous. Girl on there was really rude, arrogant and totally off putting. When we sat down we were placed behind a long reception desk so hidden away from the rest of the room. It was like being in the naughty corner and seeing the back of the staff all the time. The positive was the serving waitress was fantastic and the food was amazing. Environment looked great from what we could see behind the counter.

OT
London
1 review
Dined on 7 November 2015
Overall5food5service4ambience4

Great selection of rolls and sandwiches. Cakes also excellent.Cater for dietary requirements. Environment is quite busy but we were fine with that. Very generous servings. Highly recommend.

L
London
1 review
Dined on 1 October 2015
Overall3food2service1ambience4

Visited for afternoon tea and although the waitress was very sweet service was very slow and pretty much non-existent whenever we needed something. Sandwiches were given on a plate in front of us, rather than on a table or tier so it felt a bit overwhelming to have all of the food in our faces. Some of the bread had been left out for too long so was a bit stale. Tea was replenished when we eventually got somebody's attention but they did not bring fresh cups, just poured fresh tea into the old, cold cups. Not really what I would expect for £35 per head. The room itself is stunning thanks to the amazing Victorian architecture but not enough to make me want to go back.

OT
London
1 review
Dined on 26 September 2015
Overall5food5service5ambience5

Very nice, relaxing atmosphere. Not rushed at any point. Helpful & attentive staff. Good choice of sandwiches, traditional but with added extras to set them above the usual offerings. Delicious deserts & unique choice of cocktails.

S
Hertfordshire
1 review
Dined on 7 September 2015
Overall5food5service5ambience5

Really delicious and attractive afternoon tea. Good service and table for 3 with comfy armchairs set ready for us.

D
London
1 review
Dined on 19 August 2015
Overall5food5service5ambience4

There was nothing to fault about our experience. We were offered more sandwiches as well as a doggy bag for any not eaten cakes. All of the cakes were tasty and fresh. The service was helpful and efficient but not imposing.

Is a definate to do again in the future.

KH
London
1 review
Dined on 11 August 2015
Overall5food5service5ambience5

My mum and I have a brilliant time celebrating our birthdays. It was perfect

OT
London
1 review
Dined on 23 July 2015
Overall5food5service5ambience4

On a day trip to London, our visit to St Pancras Hotel was great. After a
lovely cocktail in the bar we moved to the Hansom Lounge and had a most delicious afternoon tea. The food and service were faultless although being in the foyer meant a rather busy and somewhat noisy environment.However I would definitely recommend a visit. Fab!!