The Harrods Tea Rooms
This was my Mum’s Birthday treat from me and my sister. The atmosphere was so lovely and the pianist was incredible! The food was to die for! They was plenty of choice for all dietary requirements and the waiters couldn’t of done enough for us <3 Thank you so much Harrods for a lovely afternoon x
Had a great time for my wife's birthday. Could not have picked a better morning. Kind and attentive staff (without being overbearing) who were very accomodating to any request.
Lovely afternoon celebrating sister in law as 50th birthday.
We're delighted to hear that, we hope to see you all again soon when we re-open! - Customer Service
Lovely. Second time ive been and it wasn't a disappointment. Makes me feel very special.
Extremely friendly staff. Very generous with the food.
We love to hear that our staff were extremely friendly on your visit, we will pass this feedback on. Hope to see you again soon! - Customer Service
IT IS CHANGING INTO AFTERNOON TEA ONLY AND OTHER MENU GOING TO BRASSERIE IN BASEMENT. THIS IS A DISASTER!!!!!!! WHAT ARE THE IDIOT OWNERS OF HARRODS DOING TO THE STORE?????????
The Afternoon Tea at Harold's is a fantastic experience. The Tea Room is a very beautiful location and the service is excellent. Friendly and helpful staff together with fantastic food and beverages. Don't miss this event.
This has been on my bucket list for a while so was happy to finally experience it with my daughter. The staff who dealt with us were welcoming and didn’t mind when we asked to move tables as we had been seated right in front of the pianist who was hammering the keys very loudly. We ordered the cream tea which arrived looking very pretty if a little sparse with only a tiny amount of cream to be shared between the two of us. The scones were light and fluffy and the accompanying jams were delicious. We were offered more scones but declined as we were full, there are only so many scones one can eat. I feel that offering more cream with the first serving would be a better solution for those who don’t want seconds to make the first round a real treat. As the total bill for 4 scones, a pot of tea, and a hot chocolate was £44.00 I definitely don’t think it is good value for money, but at least I got to tick it off my list.
Amazing for a treat. The selection of sandwiches was varied and unlimited and we have plenty of prosecco. I would say that the Perrier Jouet is a little overpriced but that didnt stop us.
excellent, Tasty, fantastic service and good value for money
Hi Paul, It's fantastic to hear that your visit was a memorable one, do visit us again when we re-open! - Customer Service
Fantastic afternoon tea as always. Definitely recommend to anyone looking for a special afternoon out!
Lovely afternoon, the family loved it
Amazing and lovely staff - excellent service . Will definitely be back
The experience was disappointing, for the price of 59 pounds you really should get more, not basic tasting sandwiches and rather tasteless sweets,surrounded by plastic flowers and irritating piano music.Sorry but this is a big waste of money.
Excellent as always, we always try & visit Harrods for afternoon tea when we are in London a few days, it never disappoints, service staff & food is very good.
The service was fine sandwiches just okay regards to the drinking tea we asked for a fresh pot of tea this was given and the tea was poured into the cup that was already in use which contained the dregs from iprevious teapot not a very pleasant as a film was on top of the cup
Hi Mary, We are sorry to hear that you were not satisfied with some aspects of your experience. If you would like to discuss your visit further please feel free to contact our customer service team on 033 3300 1234 (UK Landline) or +44 (0) 203 626 7020 (International). - Harrods Customer Service
A very good afternoon tea with exquisite choice of teas ! Sandwiches could be better but the patisseries and scones made up for it !
We were there to celebrate my daughters birthday, thank you Harrods for her cake and card !
We will definitely come again !
Hi, We are delighted to hear that you enjoyed your experience for this special occasion. We look forward to welcoming you to the store again soon. - Harrods Customer Service
This was our first afternoon tea and it was fantastic! The waitstaff was very knowlegable and the tea and food was super good!
We had a great time and the staff was great as well. The only thing I need to flag is that despite a booking at 4 pm we had to wait until 4.30 pm to get our table. Indeed, a lot of tables were completely empty but it took the staff ages to prepare them again. I am not blaming anyone, they did their best, there is just not enough staff for the size of the room. We were several waiting but there were like 7-9 tables empty so the situation could have been better.
The other thing is that we were not sure we wanted the full afternoon tea so I enquired about it at the desk and the lady told me there is only one menu and it is the afteroon tea, while at the table the waitress told us there is the option of only taking the scones and tea.
We were used to a higher standard from Harrods so far. But once again, the staff is not to blame, they were all great, but just not enough of them for that big room.
Hi, We are sorry to hear that you found the level of service was not to the standard you have experienced previously. Please be assured that we will pass your feedback on to our restaurant management team. If you would like to discuss your experience further please feel free to contact our customer service team on 033 3300 1234 (UK Landline) or +44 (0) 203 626 7020 (International). We hope to be welcoming you to the store again soon. - Harrods Customer Service
Absolutely amazing,our waiter Marcin was simply the best waiter we have ever experienced in every possible way.
1st class service!!
Can not wait to book again
Hi Lisa, Thank you for taking the time to leave this wonderful feedback. We are delighted to hear that you received good service from Marcin, and will be sure to pass this on to their manager. We look forward to welcoming you to the store again soon. - Harrods Customer Service
A friend of mine was visiting from out of town and this was such an amazing treat for us. I highly recommend experience Afternoon Tea at Harrods.
Took my mum hear for her 60 th birthday she loved it the food was amazing, and the staff were really friendly they even gave her card and cake with happy birthday on it , it made her day
You can’t argue that the setting is beautiful
However the experience was nothing short of awful
Dry stale bread finger sandwiches
4 pastries straight out of a fridge
Tiny dry scones
3 members of staff stood by our table having a “chat” for most of the time and shoppers walking through past our table constantly
We both said how poor the whole experience was and we definitely wouldn’t go again
Hi Tracy, We are ever so sorry to hear that your recent visit to The Harrods Tea Rooms was a disappointing experience, and we will be sure to pass on your valuable feedback to our restaurants team to help improve our service and products. If you would like to discuss your experience further, please feel free to contact us on 03333001234. - Customer Service
We had a wonderfull time, the food was outstanding.
excellent experience !! beautiful setting , outstanding service . great place for high
tea especially if its your first tine
Hi, Thank you for sharing your feedback. It was such a delight to learn that you have enjoyed your recent visit at The Harrods Tea Room. We look forward to welcoming you back in the near future. Harrods Customer Service
Everything was lovely! One of the best afternoon tea places in London
It was absolutely lovely. The food quality was exactly what I expected. It might have been “pricey” but it was so good I truly didn’t care. Would definitely be returning.
Hi Alero, Thank you for taking the time to provide us with your feedback. We are pleased to read that you enjoyed your meal at The Harrods Tea Room. We look forward to welcoming you back to the store in the future. Harrods Customer Service
Harrods tea room is one of the best places to celebrate your birthday. With lovely atmosphere,foods and friendly service, this afternoon is unforgettable. If the restaurant provides more options of sweets and salty dishes will be even better. Anyway, great place to spend time with friends and family here.
The experience did not meet our expectations. It is too expensive for the food you get and after paying 59 pounds for a tea time per person we were still hungry . the teas were also not extraordinary . They even did not respect the fusion time of the tea before they served it. I personally also expected some better experience with the tea cups and so on. When our tea was finished it was not served again,
Our table was too noisy , people crossing the room just beside us.
Unfortunately some friends recommended this experience but we would not recommend it further
Hi Alya, We're so sorry to hear that your recent visit to The Harrods Tea Rooms were disappointing, and we will be sure to pass on your valuable feedback to our restaurants team to help improve our service and products. If you would like to discuss your experience further, please feel free to contact us on 03333001234. - Harrods Customer Service
Generally was ok. Food was average - possibly over priced.
My 4th time at The Tearooms ....needless to say I love the whole experience .
Hi Neasa, We're so happy to hear this! We hope to see you soon for your 5th visit in the future. - Harrods Customer Service
Every time I visit I fall in love a little more.
The pianist was wonderful.
Food always fresh and tasty.
Hi Becca, Thank you for sharing your recent experience at the Harrods Tea room. We are delighted to hear that this is not your first visit, and we hope to welcome you back into store soon! - Harrods Customer Service
Service was impeccable, as you would expect. The atmosphere was perfect, lively enough to feel somewhat buzzy, but quiet enough that you can still talk to each other at a normal volume. The vegetarian sandwich options for afternoon tea were a little on the bland side. The scones were delicious. The pastries could have had a little more variety (we had two of the same pastry which while nice is a bit, samey).
The most wonderful experience! Food was delightful, desserts exceptional and the scones at the end were freshly baked and still warm. Would highly recommend this! It was expensive, but well worth it!
Excellent experience!!! Would highly recommend!!!!
Pepe, Manolo and all. the staff are wonderful. We love Harrods Tea Rooms
Thought the room, presentation and food were amazing! Everyone was so nice and it was a great experience!
Great experience with high tea! Also great with children.
It was an expensive treat for my 13 year old grand daughter and the sandwiches had specialist fillings which she didn’t really like.....the cakes were very small......what about some meringues,macaroons or chocolate eclairs.it was nicely presented but the tea itself did not have the WOW factor.....just huge stands for small amounts.
Great atmosphere. Food was very good as well. Matt who served us was so polite, friendly attentive. Unfortunately, despite precising my wife's birthday, there were no special attention like a candle or something. But overall it was a great experience and thanks again to Matt who was very professional.
Hi Shakeel, Thank you for sharing your feedback about Matt, we will be sure to pass this feedback onto Matt and his management. We're sorry to hear that we weren't able to make your wife's birthday experience that bit more special, this valuable feedback has been logged to help us improve our service in the future. - Harrods Customer Service