Family Sunday lunch with our 2 young children. Am sometimes a bit apprehensive about bringing such young kids to bars and pubs but was no issue here. Very warm and friendly atmosphere. The manager Jonathan went out of his way to keep our youngest (9 months) entertained which meant my wife and I were able to enjoy our meal without him becoming bored or restless. Good food and usual great CTB beers.
My husband and I made a reservation for dinner on Saturday night. When we arrived, it was packed and lively and loud (as you might expect from a bar), but there was one harried server on the floor who seemed to have no back up. She also seemed to be working the bar. We mentioned our reservation and were told that she would "see if there was a table available."
There was more breathless back and forth with the server and a further wait, and we were finally seated.
The table next to us began complaining to the (one) server about some issue with their order and she was trying to placate them and keep her eye on the rest of the room.
We quickly realised that it was unlikely we were going to get any kind of service that was either swift or present or merited the price of the meal. So we left.
It was very obvious they were completely understaffed and the server was losing it; one person can't carry a room on a Saturday night.
This is a fun, airy, friendly pub. The windows open in the summer and it has a polished but relaxed feel. A good place to go for a drink. But we'll likely never do a dinner there again unless they can get more people on the floor.
Wonderful Sunday lunch -- the food was delicious and the staff were so kind to our two small children.
very dissatisfied with the overall food experience. TINY portions of food. And wait staff that need some training.
Very disappointing experience with wait staff and manager.
Great food but a little pricey for sides, £5 for broccoli and chips. Nice buzzy place but service got very slow when it was busy and we were trying to pay the bill. Would still go back though.
Easter lunch of roast lamb and roast beef was excellent. The setting was homey (many families), friendly, and atmospheric. Highly recommended.
Would go there again
Service bit poor. Wasn’t asked for further drinks and had to get up to ask for them and also the bill
Food was nice but pricey for what it was
Excellent service, good local craft beer
I took my mum here for mother’s day with the rest of my family after visiting with my boyfriend a few time last summer. We had loved the Sunday roast and I wanted to take my parents to experience the great roast too. When we arrived it was really busy as it was mother’s day we ordered and received our starters which were amazing however we then waited over an hour for our mains. When our mains finally came out the portions looked a lot smaller than normal and even small compared to the table next to us that ate about half an hour before. I then realised there was no Yorkshire pudding and when I asked they said they ran out and they could give me stuffing (should have been told they ran out and offered some extra rather than having to ask. My mum pork also had no apple sauce due to running out. The food was also unfortunately cold. I was really disappointed and hope it was a one off.
We had a table in the restaurant booked for 3 on mother's day, which was not ready at the time of our booking. They suggested to seat us in the bar area instead. After we declined, a table in the restaurant was found.
They kept us waiting for one hour for our main courses, we had to leave hungry and they reluctantly agreed not to charge for the food which had not been served.
A very nice please and excellent food, but unfortunately the service is badly managed.
sunday roast was yummy, and staff were really nice
Overpriced, not value for money. The food was good but quantities small. The place was quite noisy. The service was sometimes inattentive (forgot cutlery on several occasions).
The server seemed overwhelmed, he brought out the meals of the three people I was with and then didn't come back at all to bring mine. Turns out he never ordered it. I had to eat after everyone else had finished their roasts. When mine came out it was cold, the meat was very fatty, potatoes overdone and the plate was missing elements that were described in the menu. We then ordered dessert as it was offered to me on the house. A different server forgot about that and three of the four came out burnt after a 40 minute wait. My friends food was quite good, a shame everyone felt let down by the restaurant due to the experience.
The food was excellent, especially the bread and butter pudding. Our waitress was lovely and very attentive.
Good dining options are a bit thin in Hampstead (at least in my experience). This was very enjoyable.
An excellent selection of beers (not just the Camden ones). The food was very good too. Nothing too fancy, but well executed. A decent spread of options on the menu.
Mussels were tasty and the steak good quality and cooked just as ordered. Lively atmosphere and friendly service. I understand they have live music on a Sunday.
Would go back.
Good atmosphere, good food and excellent beers list. Definitely to try
Always such a great atmosphere here - visit frequently!
I have been here a few times before, and never had anything to complain about.
However after arriving we were told that they didn’t have a delivery and were low on beers.
I asked for a vodka, but was told they had run out of that too. And they could not go and buy more ( there is a Tesco) across the road!
Not quiet the birthday meal I had hoped for.
The food was excellent as ever.
Amazing food & beer. Loved the place. And the neighbourhood as well. Superb beer. The meat was so tasty.
Wonderful Florentine waitress-couldn’t have been more helpful. Good food and wine choice, good atmosphere-a good local.
Excellent Sunday roast
Cosy but lively spot for a fantastic Sunday roast.
Nothing amazing. Sunday roast was quite a small portion of meat and all came out luke warm. Service was hit and miss and quite slow. Nice atmosphere but that's about it.
This is my second visit and was still as good. I recommend booking on a Sunday unless your prepared to wait. Great lunch, especially Sunday Roast and the service was polite and friendly. Recommend it
Tasty food and pleasant service. Perfect.
We sat upstairs which is quieter than the main area if you prefer that.
We really enjoyed the array of drinks available, including craft beers & wines. The items we tried on the menu were delicious -- steak, and gnocchi.
Food was great, a bit on the pricey side for your average pub but worth it. Good range of beers. Service could be better, but overall a good experience
We had driven from Manchester to meet our son who lives in Hampstead for supper. We had booked a table and this was ready for us on arrival . Milo attended to us and when my husband asked him to choose a beer from the very large list of available beers Milo chose a good one ! We thought the dinner menu was very imaginative - we shared two starters : smoked trout and lambs sweetbreads and then had three mains : jerk pork and two roasted peach and red rocket salads . We had a bottle of house red wine. Everything was excellent and Milo looked after very well.
This was a completely satisfying dinner in every way.
Such a relaxed and great atmosphere. Indoor/outdoor dining or drinks. Food tastes garden fresh-- excellent salads and wonderful cheese and charcuterie boards!! Great beers as well!!
Poor quality of food... no flavour had the Sunday roast roast beef and rotisserie chicken both very disappointing... best thing we're the chips and store bought Yorkshire puddings...
Really enjoyed the Horseshoe, I booked for my parents and I. We had the Sunday roasts, all three of us were extremely happy with what we received.
One slight issue, the service. I was kept waiting for 5 mins to get my booked table; I even had to ask to be seen to. Other than the service it was perfect for the occasion.
Very nice food as usual and friendly staff.Highly recommended
The vegetarian main was poor and fried beyond belief. All I could taste was the burned food. I also noted on my booking this was for a special birthday and told the host again as I came in which he acknowledged. Unfortunately the server didn't follow through with a candle. Was quite disappointing really.
The Horseshoe has a good buzz, the staff are very friendly; the Sunday Lunch food is generally excellent with each element on the plate well prepared and nicely cooked. But on this occasion unfortunately, the gravy that covered everything was watery and somewhat tasteless which in turn rather spoiled the food; which was a pity! The amount of beef (very tender, and nicely medium rare) could have been a little more generous...
Hampstead can be pretty staid, so the Horseshoe is a welcome beacon for a well-heeled but informal, younger crowd. Food is great but pricey. Cheese platter was excellent with housemade oatcakes.
What a great pub! We had a casual bank holiday lunch and the ribs with the blue cheese savoy cabbage was delicious. Really great service too. Recommended if you're in Hampstead and want good beer and good food for a good price.
Very good food and large portions so careful with your starters. Service was also pleasant.