The Ivy Royal Tunbridge Wells

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1. T

   Tiger253

   London

   8 reviews

   5.0

   8 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   The food was delicious and a very generous portion on the afternoon tea. The staff were lovely and the decor in the restaurant was beautiful. The toilets were also spacious and clean

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2. MD

   MarkD

   London

   6 reviews

   vip
   5.0

   6 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   First class service !

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3. FK

   FredKite54

   London

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Beautiful restaurant and bar. Professional staff all our questions noted and answered. Good quality, honest food without the dreaded explaining every dish ! And no foam ! This was our second visit and we would go again without hesitation. Too many restaurants seem to over salt everything : this was not the case with the Ivy. A perfect meal.

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4. p

   peterl

   Kent

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   no other comment other than excellent food and service

   Report
5. LC

   LizC

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food4service5ambience3

   I did love it here but the tables are far too close together for the tables for 2. I heard every word of the conversations of the table next to me and I was very conscious that they would hear me. I have had this problem before. I also had the Ivy booked for tomorrow evening but just cancelled as in the evening it must be a nightmare. Shame as everything else is perfect!

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6. A

   Adie

   Kent

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   overall5food4service4ambience4

   Been here several times and always a good experience. 😁

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7. GB

   GrahamB

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   We celebrated my wife’s birthday she and all our guests had a fantastic time staff looked after us impeccably as they always do xx

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8. J

   Jasmine

   1 review

   3.0

   1 review

   Dined 4 days ago

   overall3food4service2ambience4

   Surprise birthday meal for boyfriend, food & company was great - never been disappointed by the food! Though a little disappointed by the service this time unfortunately. I’m not sure if the waitress was reasonably new but she was somewhat standoffish with our table. My boyfriend ordered the veal sirloin which comes with pommes aligot. The waitress asked if he would like a side of fries to which he responded no thank you, as it already comes with potato. This was met with a puzzled look so we questioned that it does in fact already come with potato? To which the waitress again asked if he wanted fries. A little confused, he again said no thank you, and we were thrown a look insinuating ‘suit yourself’. Food came out for the table and last but not least for the birthday boy, who received a sirloin steak instead of the veal sirloin (explains the confusion about requiring a side of fries!). There was further back and forth with the waitress when trying to explain that this was not the dish ordered. She didn’t respond but went to speak with who I assume was the manager. This was then resolved and after a small wait his food brought out. Overall we had a lovely evening, and a happy birthday dessert brought out too which was a lovely touch. Would just recommend some training perhaps for newer staff members on the menu items, and on being a little more friendly and approachable / accommodating. I do actually feel that the staff in general last night could have been a bit more welcoming. Particularly with a large table who are coming in to celebrate a special occasion, and spend a fair amount of money! It has to be said that I’ve been to Ivy Tunbridge Wells many times and never been disappointed, so maybe it was just an off night. On another note, the monkfish curry is back on the menu and divine as ever, ordered by 5 of the 8 of us!

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9. S

   Sophia

   Kent

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Great food and service..Although my husband asked for steak n chips with Nothing else on the plate as he has intolerances and yet again a chef can't simply do as asked and has to add something. Luckily it was watercress that doesn't cause hubby issues but we honestly get so frustrated with chefs that can't take a simple instruction.. Nothing else on the plate means nothing else on the plate. No garnish, no pretty stuff because the chef can't bear a boring looking plate. Just simply...do what the customer asked. We get this nearly every time we go out and its so tiring..to the point that we might get some business cards made up with a list of intolerances on one side and on the other side it will say; NOTHING ELSE ON THE PLATE - NO GARNISH, NO PRETTY STUFF..JUST WHAT WE ASKED FOR PLEASE. Other than that we had a lovely meal. The quality of the food was great and it was cooked really well. The service was brilliant and the decoration / design of the place is classy and stylish.

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10. NB

    NicoleB

    London

    4 reviews

    5.0

    4 reviews

    Dined 4 days ago

    overall5food5service5ambience5

    Amazing tentative service, tasty food and fantastic service menu option

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11. CW

    CliffordW

    Kent

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service4ambience5

    Excellent experience. Very good quality food and good service.

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12. A

    Admiral

    West Sussex

    3 reviews

    5.0

    3 reviews

    Dined 4 days ago

    overall5food5service5ambience5

    As always The Ivy is a great favourite, without fail delivering on delightful cuisine, friendly polite and happy staff and beautiful surroundings. Forever a first choice ...!

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13. JT

    JuliaT

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    Lovely place with a lovely atmosphere! Great place for celebrations and just for an evening out.

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14. OT

    OpenTable Diner

    Kent

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food5service3ambience4

    Lovely food

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15. SA

    StephenA

    London

    2 reviews

    3.0

    2 reviews

    Dined 5 days ago

    overall3food2service5ambience5

    Quite expensive with food hit and miss. Steak no flavour with no seasoning and at these prices very disappointed as a special occasion. Other meals were ok/nice. £15 for a small cocktail is going to far.

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16. JJ

    JiskJ

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food4service5ambience4

    I took my dad for Father’s Day. Service was impeccable. Food was almost perfect. The restaurant was a little loud and my dad struggled to hear. Three courses. And a large glass of wine. Cheaper than a tank of petrol. I call that a win!

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17. NM

    NeveM

    Kent

    3 reviews

    5.0

    3 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    I’ve been wanting to go to The Ivy for ages & it did not disappoint at all. I loved the decoration. The service was impeccable. Great value for money.

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18. LW

    LisaW

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food4service5ambience5

    Friendly helpful staff, yummy afternoon tea and delicious cocktails!!

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19. SH

    SuzieH

    London

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food5service4ambience3

    Beautifully presented afternoon tea. Fairly busy so noise levels were high but very good service.

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20. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined 7 days ago

    overall1food1service1ambience3

    My wife ordered the vegan curry from the vegan menu and I ordered the duck curry from the specials menu. When we were given our meals I questioned if we had the right ones only to be assured that we did and they use very good plant based protein. My wife found it difficult to eat and wasn’t enjoying it. Then she found some gristle which was definitely not plant based. We called over the manager who deeply apologized and said we had indeed been given the wrong meals. The waitress came over very jolly with no understanding that it was quite a big issue. We didn’t eat anything else and left

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21. JG

    JamesG

    Kent

    14 reviews

    vip
    5.0

    14 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Excellent food and service as always! Looking forward to going back already.

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22. NC

    NigelC

    London

    5 reviews

    4.0

    5 reviews

    Dined on 16 June 2022

    overall4food4service4ambience4

    This place is expensive but the food is a real treat, something for everyone, meat, fish and veggie. Wine list is good, craft beers not to me liking but not a problem, some cocktails too.

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23. YN

    YummyNonMummy

    Kent

    1 review

    2.0

    1 review

    Dined on 16 June 2022

    overall2food2service2ambience1

    I love The Ivy but for all the wrong reasons! I love the pretentiousness of it, I really love the decor especially, the general buzz, the inflated prices and some of the haughty staff make me wince and laugh at the same time! But last night I viewed it differently, through the eyes of my companion who does not like it and never has! The lighting is so low that you are required to use your phone torch to read the menu which has particularly small print. We observed 3 other people on 3 separate tables, using their phone torch to read so it was not just us! The tables are so small it is a struggle to fit everything on the table comfortably and some tables are so close together you can hear the conversation at the next table so you have to speak louder at your own - hence why the room is full of raised voices! The music was exceptionally loud last night too! The bench seating is uncomfortable and the numerous scatter cushions, whilst looking lovely, do nothing to ease the discomfort. I will say that the member of staff who dealt with the issue of the card reader not working dealt with the matter exceptionally well and I did appreciate the surprise birthday profiterole!

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24. HF

    HeatherF

    Kent

    1 review

    5.0

    1 review

    Dined on 15 June 2022

    overall5food5service5ambience5

    A must if you visit Tunbridge Wells, good food in a lovely setting with polite and attentive staff.

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25. PJ

    PetraJ

    Kent

    1 review

    5.0

    1 review

    Dined on 15 June 2022

    overall5food5service5ambience5

    From the moment we entered the restaurant to the moment we left we were treated by cheerful, friendly staff. The menu was imaginative with so much choice it was difficult to decide what to have. The food was delicious and just the right quantity.

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26. DR

    DavidR

    Kent

    6 reviews

    5.0

    6 reviews

    Dined on 15 June 2022

    overall5food4service4ambience5

    All very nice, lovely venue and atmosphere. Our male waiter needs to smile a little more

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27. a

    angelam

    1 review

    5.0

    1 review

    Dined on 14 June 2022

    overall5food5service5ambience5

    Fabulous evening, and so helpful regarding allergies.

    Report
28. GH

    GerryH

    Kent

    1 review

    5.0

    1 review

    Dined on 14 June 2022

    overall5food5service5ambience5

    First time and won’t be the last. From the moment we arrived, felt welcome and comfortable. Professional and courteous staff with high quality, delicious food. A thoroughly enjoyable evening - we felt like royalty. Well done for bringing back the restaurant experience. It certainly showed too with every table being filled in a Tuesday. Thatch you

    Report
29. LS

    LynseyS

    1 review

    5.0

    1 review

    Dined on 14 June 2022

    overall5food5service5ambience5

    My Husband and I came to Tunbridge Wells for a two night break away. We were recommended The Ivy as a place to eat. We don’t get away very much and never eat in exclusive restaurants due to finances but we decided to go all out as a special treat. We were not disappointed. The food was fabulous and the staff were attentive and friendly and couldn’t do enough (one lady in particular but didn’t get her name). We will definitely be coming back in the future.

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30. OT

    OpenTable Diner

    Warwickshire

    2 reviews

    4.0

    2 reviews

    Dined on 14 June 2022

    overall4food5service4ambience4

    Very pleasant meal. Food was delicious and staff were on the whole, attentive.

    Report
31. AC

    AnthonyC

    1 review

    5.0

    1 review

    Dined on 14 June 2022

    overall5food4service5ambience5

    What made this visit memorable were the staff. From the Restaurant Manager who kept an eye on our glasses to the recently hired Mo from Thailand, the service was really impeccable and other establishments would do well to investigate how they do it. I guess it's Training Training Training! It's an indication of how popular this venue is that it was completely packed out - on a Tuesday evening. The food is simply very good, rather than excellent, but we really enjoyed ourselves and will go back again (and again)!

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32. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 14 June 2022

    overall5food5service5ambience5

    Great place for celebration

    Report
33. SF

    StuartF

    1 review

    5.0

    1 review

    Dined on 13 June 2022

    overall5food5service5ambience5

    Great service and delicious food! Would definitely go back soon. The staff were attentive and friendly.

    Report
34. RB

    RogerB

    1 review

    5.0

    1 review

    Dined on 13 June 2022

    overall5food5service5ambience5

    Lovely corner table, as requested, to celebrate my partner’s birthday. Everything about the evening/dinner was A1. Highly recommended.

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35. O

    Oldie

    Brighton

    1 review

    4.0

    1 review

    Dined on 13 June 2022

    overall4food4service4ambience4

    Nothing to fault. Lovely interior, service was attentive but not invasive, food was delicious and very good value for money. Hope to visit again soon.

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36. M

    Mark

    London

    1 review

    4.0

    1 review

    Dined on 13 June 2022

    overall4food5service3ambience5

    Excellent food and a lovely place. On the not so good side of things, we were at a very small corner table, too small for two people, and pulled up an empty table next to us, but which was lower than our corner table, which was a bit awkward. There was also a table close by of three people and a crying baby, which wasn’t ideal. But the occasion (a birthday) together with excellent food and wine made up for everything.

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37. MS

    MartinS

    London

    2 reviews

    vip
    2.0

    2 reviews

    Dined on 12 June 2022

    overall2food4service2ambience1

    Please sort your staff out!! They need smartening and training!

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38. J

    Jeremy

    London

    1 review

    5.0

    1 review

    Dined on 12 June 2022

    overall5food5service5ambience5

    Fabulous food great service from all the staff, definitely going back

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39. JC

    JuneC

    Kent

    2 reviews

    5.0

    2 reviews

    Dined on 12 June 2022

    overall5food5service5ambience5

    A wonderful experience for a special occasion & our first time there. Warm friendly welcome excellent service nothing was too much trouble. Food was delicious & plentiful & to our surprise we were treated to a nicely decorated celebration plate with cake & a chocolate as it was our wedding anniversary. Lively relaxed atmosphere with entertainment watching the bar staff preparing drinks & cocktails, catching ice cubes in the glasses & shaking the mixer pots. It was like bringing an exclusive London restaurant locally & we loved it all.

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40. LW

    LisaW

    London

    2 reviews

    5.0

    2 reviews

    Dined on 12 June 2022

    overall5food5service5ambience5

    Great food and ambiance. Staff friendly and attentive. Was quite noisy whe arrived but quietend down after about 40 minutes.

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