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The Ivy Cardiff

4.6
4.6
6105 Reviews
£26 to £40
British

The Ivy Cardiff is an all-day British brasserie with an all-encompassing menu serving modern British and international Ivy-inspired classics from dawn until dusk, seven days a week. The restaurant is situated across two floors with a large bar prominent on both floors, and a beautiful private dining room on the first floor. The Ivy Cardiff will offer residents, businesses, and shoppers a relaxed yet sophisticated dining experience.

Make a booking

2 people

October 2021
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Booked 180 times today
  • Dining style

    Casual Elegant

  • Cuisines

    British, Afternoon Tea

  • Hours of Operation

    Daily 09:00–22:00

  • Phone number

    029 2233 8940

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Smart Casual

  • Executive Chef

    Sean Burbidge

0 photos

No photos have been uploaded for this restaurant yet.

Menu

At present, we do not have menu information for this restaurant. Please see their website or wait to visit the restaurant to learn more.

What 6,105 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.6Service
  • 4.7Ambience
  • 4.2Value

NoiseModerate

Loved For

  • South Wales

    Best Overall

  • South Wales

    Best Food

  • South Wales

    Best Service

  • South Wales

    Best Ambience

  • South Wales

    Hot Spot

  • South Wales

    Romance

  • South Wales

    Special Occasions

  • South Wales

    Vibrant Bar Scene

  • South Wales

    Most Booked

  • Cardiff City & County

    Best Overall

  • Cardiff City & County

    Best Food

  • Cardiff City & County

    Best Service

  • Cardiff City & County

    Best Ambience

  • Cardiff City & County

    Best Value

  • Cardiff City & County

    Fit for Foodies

  • Cardiff City & County

    Group Bookings

  • Cardiff City & County

    Healthy

  • Cardiff City & County

    Lunch

  • Cardiff City & County

    Romance

  • Cardiff City & County

    Special Occasions

  • Cardiff City & County

    Most Booked

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Filters

  1. K

    Kyle

    London

    4 reviews

    3.0

    4 reviews

    Dined today

    overall3food5service1ambience5

    Poor service this evening which is the first time ever at the ivy!!!!

  2. DC

    DanielC

    1 review

    1.0

    1 review

    Dined 1 day ago

    overall1food4service1ambience1

    When we arrived for our pre booked table it wasn’t ready. The email confirmation confirmed you only had the table for a set time. No reason for ours not to be ready. After our drink order was taken. Took about 20 minutes to arrive, we were approx 20feet from the bar so not long to go. Food was lovely and 0 complaints there. Waitress was nice but feel had too many tables, as all around us full and there at similar times so hard for her to give any one table the time they deserve. Asked to have service charge removed from bill and manager practically threw the bill at us once he had removed it. Expect a lot more from the ivy. It was a special occasion for my partner an I as we had got engaged before dining. The overall experience put a damper on the whole day which is a shame. Would actively tell family and friends to avoid especially on a weekend. Manager behaviour and late table inexcusable , either you need to book less tables or have better time management. Manager needs to have a think on the way they behave towards paying customers. Oliwia I believed served us, did her very best and considering the pressures on her did what she could

  3. RH

    RogerH

    New York Area

    1 review

    3.0

    1 review

    Dined 1 day ago

    overall3food5service3ambience3

    Overall a good experience with fantastic food, however very disappointing to arrive for a 8pm booking at 755, and like many other guests be placed in an outside holding area for 30 mins. Fortunately it was dry and mild, but could have been a very different experience in different weather. I'd also make the observation that at no point was it communicated what was going on or hospitality offered. We have another booking in December - I don't think that next time we would wait.

  4. KL

    KateL

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food4service4ambience5

    Lovely setting good food, a little slow on service this time but the current climate of low staff reflects this. And we complained about the chips. But I expected a better standard of chip in there. Should be home made proper chips 🤷🏻‍♀️

  5. NO

    NicholasO

    1 review

    3.0

    1 review

    Dined 1 day ago

    overall3food4service5ambience2

    Wonderful service and good food. Nice interior but music was too loud and utterly out of place. Not sure eating and listening to dance music is a good idea.

  6. KC

    KellyC

    South Wales

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5

    Beautiful food and surroundings and excellent service

  7. JJ

    JoJo

    London

    2 reviews

    5.0

    2 reviews

    Dined 1 day ago

    overall5food5service5ambience5

    Birthday surprise!

  8. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5

    A wonderful experience the service was superb and the food and cocktails are delicious will definitely come again

  9. F

    Fantastic

    Manchester

    2 reviews

    4.0

    2 reviews

    Dined 1 day ago

    overall4food5service4ambience5

    A great atmosphere in the ivy. Our waitress was fantastic I am unsure of her name but she was from Greece. Couldn’t have done more for us. Very good knowledge of the wine and cocktail list as well. Only issue was there was no table ready for us so kept us waiting in the entrance, when they did get us to the bar to wait for our table it took the servers 10 mins to take our drink order. Our food was cooked to perfection.

  10. JD

    JulieD

    South Wales

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5

    The Food was lovely as was the service and ambiance We sat at the counter but it was still a good seat

  11. AL

    AlisonL

    South Wales

    3 reviews

    5.0

    3 reviews

    Dined 1 day ago

    overall5food5service5ambience5

    Stunning decor, excellent service throughout. Beautiful menu with lots of choice, staff were welcoming, attentive and friendly. The food was beautifully presented and cooked to perfection. It’s my 5th visit to the Ivy Cardiff and it never disappoints. We throughly enjoyed our lunch.

  12. HN

    HelenN

    1 review

    5.0

    1 review

    Dined 1 day ago

    overall5food5service5ambience5

    Great service, Great Good, immaculate staff. Beautiful surroundings. Ladies toilets well worth a visit!

  13. DT

    DaveT

    South Wales

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5

    You need to book well in advance the establishment is modern and very pleasant as you would expect. The food was excellent and promptly served. highly recommended, will return again give it a try yourself !

  14. j

    joyo

    London

    3 reviews

    5.0

    3 reviews

    Dined 2 days ago

    overall5food5service5ambience5

    Ruby wedding anniversary

  15. BP

    BethP

    Birmingham

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food4service5ambience5

    Great atmosphere. Great service. Food was fabulous.

  16. SG

    SusanG

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5

    Really enjoyed the ivy very much. Excellent experience will definitely revisit in the near future.

  17. WE

    WayneE

    South Wales

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5

    Lovely food , good service, staff greeted us on entrance who were very helpful and polite.

  18. PW

    PaulW

    South Wales

    1 review

    2.0

    1 review

    Dined 2 days ago

    overall2food2service1ambience3

    Fairly disappointing meal, had to ask for our food after 50 minutes wait! Had to eat in 10 minutes having reservations after. Obviously were forgotten! Very noisy place. Got 50% discount ascompensation for the wait so may try it again but not anytime soon.

  19. OT

    OpenTable Diner

    London

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    overall5food5service5ambience5

    Service and food amazing

  20. OT

    OpenTable Diner

    South Wales

    3 reviews

    3.0

    3 reviews

    Dined 2 days ago

    overall3food3service2ambience5

    Good decor. This was a pre theatre dinner. Table booked for 5.45 however by 6.30 we hadn't been served our starters. Having explained to our server we were time bound our main course quickly followed but we felt rushed and had no time for dessert and/or coffees. Would try here again when not going to theatre

  21. KL

    KatherineL

    Mid Wales

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience4

    Had the most amazing time at the Ivy. It met all our expectations and more. Fabulous service, delicious food and great atmosphere! Def our fav restaurant. Thank you 😊

  22. CP

    ClairP

    1 review

    2.0

    1 review

    Dined 2 days ago

    overall2food2service2ambience3

    First time to visit and had to wait 20 mins for our table even though we were there early - the staff seemed to have forgotten about us. Ordered afternoon tea which was ok … had to ask for the actual tea as they hadn’t brought it to us at the same time of the food. Overall just disappointing as I was so looking forward to going here. Not sure whether I would go again.

  23. E

    Emski

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5

    Apart from a shaky start when we were asked to come back exactly on time as my daughter was not 18 and we couldn't sit at at bar to wait for our table. I felt they could have accommodated us here a bit better. Been offered a table outside even and a drink? Once we arrived the second time the book in was better and shown to great seats upstairs as requested. The interior really is beautiful. The staff were all very polite and friendly. The food was outstanding. The quality really is amazing. Every detail. The cutlery, condiments all ofvery high quality. I particularly liked having the side serving of lime in a small silver jug so I could add it to my soda and adjust to my own preference. A real treat and well worth every penny!!

  24. MG

    MikeG

    South Wales

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5

    Great food, fantastic service. Always a superb experience.

  25. B

    Binky

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food4service4ambience3

    Excellent service. Food good. Alcohol over priced. So noisy could not really enjoy the experience. Probably would not return.

  26. J

    Jules

    South Wales

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5

    Had a fabulous lunch at the Ivy yesterday beautiful food lovely setting and great service can’t wait for next time

  27. MP

    MerylP

    South Wales

    1 review

    1.0

    1 review

    Dined 2 days ago

    overall1food2service1ambience3

    A catalogue of mistakes.Our first order of drinks was wrong.We ordered 3 dishes of nibbles to have as appertizers but they never arrived.Three of the main courses were accompanied by chips .Two of the potions were cold and had obviously been hanging around but one portion in contrast was piping hot and good.One of the main courses did not arrive until the other 3 had almost finished their meal.The side of beans with almonds ..the beans were almost raw.I love vegetables to be al dente but these were virtually raw and could not be eaten. Tried to pass them around but no one could eat them.Very poor,maybe that's why the 4th meal was late as the beans that were an the salmon were cooked well. We had ordered 2 desserts but very kindly the waitress produced a profiterole for the guest at the table whose birthday we were celebrating.However we waited and waited for the other 2 desserts but they never came.By now as you can image we were fed up of chasing items up and time was going on .We had drunk our coffees and decided to give up on the desserts.We asked for the bill and voiced our dissatisfaction to a waitress who was clearing our table.She said she would speak to her manager.Another waitress came with our bill and said that she had made the ammendments to the bill and that she had removed a round of drinks,apologising and acknowledging that there were many errors.We accepted this and paid the bill.One of my grand daughters by now was very upset about not having the dessert and unhappy that we were having to complain.We would have much preferred pay for everything we had had and enjoy a lovely stress lunch free lunch .We understand that things go wrong sometimes but there were too many problems with this.I would not recommend to a friend or revisit myself The decor and ambience is interesting but a bit "Emperors Clothes" and all smoke and mirrors.Such a pity,not a great visit for me and my family.

  28. GA

    GARRYR

    London

    2 reviews

    2.0

    2 reviews

    Dined 2 days ago

    overall2food3service1ambience4

    Very poor service , girl serving had a very poor attitude , everything too much trouble and seemed deliberately to ignore what we asked for!!! Shame , as I booked for my wife to celebrate her friends birthday 😩😩 Any business relies on employing the right people & training, if I was there I would have spoken to the duty manager, not acceptable!!

  29. M

    Mags

    South Wales

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food4service5ambience5

    Lovely welcome - so pleased to be offered a table instead of the counter. Lovely atmosphere and great food.

  30. LP

    LeanneP

    South Wales

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5

    The food was amazing! So flavourful and the steak was cooked perfectly! Would definitely recommend.

  31. ED

    EmmaD

    South Wales

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5

    Superb service. Food outstanding. Loved our visit. Thank you!

  32. SY

    SianY

    South Wales

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    overall5food5service5ambience5

    What an amazing place, everything was just fabulous. It was my 60th birthday and I couldn't have wanted anything better, the food was out of this world, the ambiance was beautiful and I wish I could go back again and soon.

  33. E

    Emma

    South Wales

    1 review

    4.0

    1 review

    Dined 2 days ago

    overall4food5service3ambience4

    Table staff excellent in every way, those on the door could really up their game - nonchalant and engaged in chatting with each other which let other staff down. Food and ambience exceptional.

  34. S

    Stuartb

    Devon

    1 review

    3.0

    1 review

    Dined 3 days ago

    overall3food4service2ambience2

    Location not the iconic building that Ivy's are normally located within, quite modern and a bit noisier as a result. Food as always consistent within the Ivy chain. Overall I would say of the chain restaurants still the best, but shortage of experienced staff is definitely impacting on the customer experience.

  35. JH

    JanetH

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food4service5ambience5

    What a lovely experience from beginning to end. Staff were friendly and very helpful. Most were smiling at all times. The food was outstanding. The onion soup was beautiful. Both our steaks were cooked to perfection. Highly recommend

  36. OT

    OpenTable Diner

    South Wales

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5

    Birthday lunch for my wife. A wonderful lunch experience- the food we chose off the set meal (mains duck) (sweet yoghurt sorbet/ cheese and crackers) was all extremely tasty and unexpectedly a fresh cream cake with candle was brought for my wife during the meal. The gentleman who waited on us was top class, extremely friendly and efficient - we can’t speak highly enough of him!

  37. AB

    AngelaB

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5

    Fabulous setting, amazing food and service was exceptional! Thoroughly enjoyed our first visit to the Ivy Cardiff ! Very relaxed atmosphere! Will definitely eat there again and would highly recommend. Great venue for a special occasion!

  38. EM

    EmmyM

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5

    I took someone here on a first date yesterday and it was amazing. The place is beautiful, the food was lovely especially the duck salad. The service was fantastic, cannot recommend enough!! Thanks for a lovely time! Worth every penny.

  39. GN

    GaryN

    South Wales

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5

    Fantastic food, lovely environment and friendly staff. We went for my wife’s birthday and we throughly enjoyed it.

  40. AB

    AndreaB

    Bath

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    Excellent food, service and ambience, a lovely experience for a birthday celebration! The decor is beautiful. Will definitely return.

FAQs

The Ivy Cardiff is rated 4.6 stars by 6105 OpenTable diners

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.

Make a booking

2 people

October 2021
Mon
Tue
Wed
Thu
Fri
Sat
Sun
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
7
23:30


Booked 180 times today
Google Map for The Ivy Cardiff

LG 69/70 St David’s 2 Shopping Centre Cardiff, CF10 1GA

  • Area

    Cardiff

  • Hours of Operation

    Daily 09:00–22:00

  • Cuisines

    British, Afternoon Tea

  • Dining style

    Casual Elegant

  • Dress Code

    Smart Casual

  • Payment Options

    AMEX, MasterCard, Visa

  • Executive Chef

    Sean Burbidge

  • Additional

    Beer, Cocktails, Full Bar, High Tea, Private Room, Weekend Brunch, Wheelchair Access

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