The Ivy Chelsea Garden

4.4
9681 reviews
£25 and under
Contemporary British
Modern British menus served in a refined, art-filled space with a garden terrace and an orangery.
What 9681 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.6
ambience
4.2
value
Noise · Moderate
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H
Hotelier
1 review
Dined a day ago
Overall4food3service4ambience4

All as anticipated though have to say the service has picked up, notable by interaction and people taking responsibility. Tables of course far too close to each other particularly at this stage....
Minor point but if a wood be made in Chelsea girl rocks up and listens to music on her phone at the table next to you, better the staff ask than another customer.... we simply moved but that has to stamped out

WD
WilliamD
Glasgow
1 review
Dined 2 days ago
Overall5food5service5ambience5

Fantastic place to eat. Ambience was perfect. We had slight hic with food but was sorted out immediately and without fuss. Would certainly recommend a visit.

AP
gAPSW1V
London
3 reviews
Dined 3 days ago
Overall4food4service4ambience4

Consistently good.

DM
DavidM
2 reviews
Dined 3 days ago
Overall5food5service5ambience5

Great food, great service , good choice and good value for the quality

A
Anna
London
1 review
Dined 3 days ago
Overall3food1service3ambience3

Booked for a special breakfast during our short trip to London. Had been previously and food was good, but disappointing this time. Scrambled eggs were solid and toast was completely dry (hadn't been buttered).

They did take the eggs off the bill and offered us free extra tea and coffee which was something at least, but wasn't quite the special experience we had hoped for.

F
Faye
London
1 review
Dined 4 days ago
Overall5food5service5ambience4

Lovely and flavoursome dishes. Nice decor and fast, friendly service.

F
Foodie
London
5 reviews
Dined 4 days ago
Overall5food5service5ambience5

Varied menu and delicious food. The children said it was the best burger they had ever eaten! Service was excellent, food came quickly, and when I wasn’t happy with my drink they swapped it no problem. We will return soon!

AM
AndreaMM
London
1 review
Dined 4 days ago
Overall4food4service4ambience5

Overall very good experience. We sat in the veranda and was quieter than the inside, so the experience I guess was better.

L
Ladivariva
London
5 reviews
Dined 4 days ago
Overall4food5service3ambience5

Delicious as ever, very pretty location, charming garden scenery and the door/seating staff were a dream as usual but I’ve never received such poor table service in my life:
The young lady who poured my water pushed the menu I was reading out of her way, spilled water all over the table then never came back to clean it up. 35 minutes later another lady came to clean it but even after 4 separate attempts at ordering my drink (just something simple on the menu, no customisation or anything and even POINTING at it for her on the menu when she kept looking confused) , my drink never came. Some other lady asked me what I had ordered again when our food arrived and -30 minutes - I get the wrong drink 😂
It took me over an hour, three separate people and 5 orders at to finally get a basic cocktail from the menu at the end of my meal.
I will definitely return though as, apart from the last couple of times, the service and food has been wonderful. Hopefully we were just unlucky yesterday x

OT
OpenTable Diner
Brighton
1 review
Dined 4 days ago
Overall4food5service2ambience5

I’m not sure if they were short staffed but the service was unusually slow, they were very apologetic

PP
PecanPie
Oxford
4 reviews
Dined 4 days ago
Overall4food4service4ambience4

Nice food and nice location. Nice menu options. We really enjoyed our visit and would visit again. Beautiful ambience in the garden room which made our lunch all the more enjoyable, although chilly when the doors were left open.

Ladies loos a disappointment with two out of three cubicles not working and the one that was working was overused and caused long queues and was not clean. I mentioned this to staff though and they assured me of their prompt attention which is encouraging.

PZ
PaulinaZ
London
2 reviews
Dined 4 days ago
Overall3food5service3ambience5

Everything was great as always.
The waitress was not the most pleasant and acted as if she was doing us a favour, rolling her eyes etc.
She looked stressed. Maybe they need to hire more waiting staff.

SK
SarahK
1 review
Dined 4 days ago
Overall4food3service5ambience4

Lovely setting
Glad we got a table outside as it was quieter. Heaters made it a comfortable temp
Food was good - could have maybe been a bit better but think I ordered wrong
Staff were excellent

OT
OpenTable Diner
London
1 review
Dined 5 days ago
Overall3food4service2ambience2

Meh. Expensive and pretentious.

UB
UniB
Brighton
4 reviews
Dined 5 days ago
Overall5food5service5ambience5

Another lovely experience, back in the conservatory. Meet up with friends who really enjoyed it too. Very good food and service.

C
Charlotte
London
1 review
Dined 5 days ago
Overall3food5service1ambience5

Fantastic surroundings and atmosphere but simply terrible service. Very slow and they kept bringing us the wrong food/drinks. We even had to hail someone to bring us some plates and remind them that there is meant to be tea with the afternoon tea. Shame as it’s such a lovely place, I don’t know whether they were just short staffed that day but it’s not really acceptable.

S
Sukhi
London
1 review
Dined 5 days ago
Overall4food5service4ambience5

Everything was great including service. However, It was slightly slow at the end when bringing out the bill and dessert.

Thanks Everyone lovely meal and time.

O
Ocean
1 review
Dined 5 days ago
Overall4food4service3ambience5

Wonderful outdoor atmosphere as always.
Service was quite slow, looks like short of staff.
Truffle chips not, as usual, was almost no cheese and no truffle on.
My friend lost the number for the cloakroom and when we went to get her coat the hosting lady at the reception entrance was very impolite, my friend was treated like she was trying to steal someone else coat!
I suggest upgrading and elevating the service by having the number of the table associated with the items in the cloakroom.

AW
AbieW
1 review
Dined 5 days ago
Overall5food5service5ambience5

We have dined at Ivy restaurants before and had our wedding reception at one and this restaurant has the same superb food, polite and obliging staff and it was our anniversary so we were gifted a lovely surprise at the end of the meal. Wonderful!

JM
JayneM
London
1 review
Dined 5 days ago
Overall5food5service5ambience5

Absolutely loved our visit yesterday. My daughter's birthday present - lunch at The Ivy followed by Hamilton. Made to feel very special by the fabulous staff at The Ivy. Couldn't have asked for a better lunch. Delicious food and excellent, very friendly and professional service. Nothing too much trouble. Thank you so much.

OT
vipOpenTable Diner
London
6 reviews
Dined 5 days ago
Overall2food4service1ambience4

My husband and I and my 15 month old son went for breakfast at 9 am because that time would not be so busy. And indeed the restaurant had some people inside, but even so we had to wait from the time we arrived and sat down for another 25 minutes for someone to come and take our order. For those who have a small child, you know it's a long time to wait. I've been to The Ivy Chelsea Garden before, and their service is still horrible, which is a shame because The Ivy Wimbledon and London Bridge has very good service.

GD
GeorgieD
London
1 review
Dined 6 days ago
Overall3food2service5ambience4

Fantastic friendly service and fun atmosphere. Food surprisingly average but a fun night out. Definitely paying for the name and ambience rather than the food!

NN
NathanN
1 review
Dined 6 days ago
Overall1food1service3ambience1

The food was basic and there was no organisation for my taste buds all over the place

d
divinediner
London
15 reviews
Dined 6 days ago
Overall5food5service5ambience5

Second visit this month for lunch. Just love this place. Everything is perfect here. Will be back again soon!

M
vipMiki
London
16 reviews
Dined 6 days ago
Overall1food1service1ambience1

Terrible service
Terrible wAiting
Bad manners
Average food
Staff doesn’t care about anything
The manager didn’t bother to solve the problem

s
sophiec
1 review
Dined 6 days ago
Overall3food5service2ambience4

I really like this restaurant but sadly yesterday's visit was below par due to poor service. The waitress that took our drinks order clearly failed to register it at the bar, so after about 30 mins I got up and asked her to find them for us. Some time later a waiter came to take our food order and wondered if we wanted drinks, when I said they were supposed to be coming, he said he didn't think there was anything on order at the bar for our table. The new waiter did sort it all out so our lunch experience improved but I still cant rate the experience highly. I had chosen the restaurant to meet a friend who was visiting from overseas so the debacle was a bit embarrassing.

KG
KimG
London
1 review
Dined 6 days ago
Overall3food2service2ambience4

I have always rated The Ivy Chelsea Garden, however on this occasion our party felt very underwhelmed and disappointed.
We had ordered the salt and pepper squid and truffle aracini. Squid was not seasoned at all infact tasteless, the aracini balls dry and truffleless.
Disappointed with our mains also, plates were cold which resulted in warm to cold food very quickly.
Waiting staff did not seem attentive at all, I had to try and catch a waiter/waitresses attention to order food, ask where my drink was as they had forgotten to bring it and also needing to ask for the bill. The restaurant was not even busy. For an establishment to not pay attention to their customers is really shocking. I doubt I will be back again and neither will my friends.

OT
OpenTable Diner
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

Great atmosphere, friendly staff.

W
Will
1 review
Dined 7 days ago
Overall2food4service1ambience4

Very nice food and cocktails, however service was extremely poor. Had to ask for the vegetarian menu three times, and had to wait almost 20 minutes for our first drinks to arrive. One meal was brought out fairly swiftly, however the other didn’t arrive for another 10 minutes, with no explanation or apology. Party of two, not sure why it was assumed we’d only ordered one meal. I hoped for an explanation or apology when the bill was brought, however was still offered neither. Tables around us didn’t seem to have any issues, so it was not a a case of the staff being too busy. Very disappointing, and I would like a reply from the establishment.

NM
NickM
London
1 review
Dined 7 days ago
Overall3food4service3ambience4

Not up to the usual level, we waited a long time to be served. I think to be fair everywhere is struggling for staff so am sympathetic. When we did get served it was very good.

CD
ChrisD
Kent
1 review
Dined on 12 January 2022
Overall3food5service5ambience1

Food and service were brilliant. Shame this was over shadowed by a table of 4 men using the 'F' word consistently throughout our meal. The staff didn't say anything and I wanted too, but my wife told me to ignore them, which was difficult as I don't swear like that in front of my wife let alone in a restaurant.

J
Jamie
London
1 review
Dined on 12 January 2022
Overall5food5service5ambience5

Staff 100% accommodating for our needs - thank you.

F
Fussydiner
London
22 reviews
Dined on 12 January 2022
Overall4food4service4ambience3

As always The Ivy Chelsea Gdn was perfect for lunch.

J
Jacob
1 review
Dined on 11 January 2022
Overall4food4service4ambience5

Service from start to finish was lovely. My wife's 30th birthday was made extra special with a little extra desert and candle.

The food was lovely.

KF
KatieF
1 review
Dined on 11 January 2022
Overall3food2service2ambience3

Ordered a side that never arrived. Waitress could not hear a word as it was so loud.

Fries were cold and not truffley at all

JB
JohnB
London
1 review
Dined on 10 January 2022
Overall2food3service3ambience5

Great ambience, food is fair, expected much more though. My toast bread was cold and whole dish was sort of bland. The waiters were very friendly. The hostess was a bit off-putting though. She greeted us with no cameras allowed (after she saw my friend holding a camera) followed by a dry Hello. It set a very tense tone since the moment we stepped into the place. The waiters did a great job at making the experience a slightly better one.

A
Arieta
1 review
Dined on 9 January 2022
Overall3food4service1ambience4

I booked this restaurant for mine and my husbands 10 year anniversary and had the worst service. To begin, the table we were seated was in a very tight small table amongst a family with a toddler and another couple we were practically all sat together which was very disappointing as we wanted a nice intimate evening to celebrate. We then asked if we could be seated in the garden area and had to speak to 4 different members of staff and waited 30 mins until someone actually did anything about it. We also ordered sauces during the meal which never arrived and we had had enough at this point to complain. Only positive thing was the food which was amazing. But I wouldn't come back again for such poor service.

TR
TamaraR
1 review
Dined on 9 January 2022
Overall5food5service5ambience5

Great hospitality and great food! I always like coming here. Thank you for wonderful time.

S
Sammy
London
1 review
Dined on 9 January 2022
Overall5food5service5ambience5

The food and service was excellent and the decor is so elegant

RD
RawadD
1 review
Dined on 8 January 2022
Overall5food5service5ambience5

Great place and great service. The food was good also.

FAQs

The Ivy Chelsea Garden is rated 4.4 stars by 9681 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.