The Ivy Richmond Brasserie

The Ivy Richmond Brasserie reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Monica

   London1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was a warm day. It was quite warm in the restaurant. Aircon was not turned up. Full English breakfast was just OK. The only item that could make or break this breakfast were the sausages. They were bland and tasted just like tesco value saugages. I felt there was nothing special about this experience. The best part of my breakfast was the cream on top of my hot chocolate. All in all I just celebrated my birthday having a very expensive breakfast which tasted no better than an ordinary cafe down the road.
   

   The Ivy Richmond BrasserieResponded 1 day ago

   Hi Monica, we are very sorry that your experience wasn’t up to our usual standards we strive for. We would like to reassure you that we take all feedback’s on board to improve our guests experience.
   

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2. T

   Tom VIP

   London23 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food, lively atmosphere and almost very attentive service.
   

   The Ivy Richmond BrasserieResponded 1 day ago

   Hi Tom, Thank you for taking the time to share your experience with us. We're pleased you enjoyed your time at the Ivy and we look forward to welcoming you back soon!
   

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3. G

   Georgina

   Gloucestershire4 reviews

   3.0

   Dined on 3 May 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   We are regular visitors to the Ivy chain but this time is the first time we’ve been disappointed with some aspects of our experience. The burger ordered by three of our party was dry and hard work to eat. No sides were offered when one of the teenagers ordered steak for himself so we had to have a chip whip round, in the past we have always been offered sides. The waiter was friendly enough but certainly not the service we have received before. Just overall a little disappointing.
   

   The Ivy Richmond BrasserieResponded on 5 May 2025

   Dear Georgina, we are very sorry that your experience wasn’t up to our usual standards we strive for. We would like to reassure you that we take all feedback’s on board to improve our guests experience.
   

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4. S

   STACEY VIP

   Hampshire51 reviews

   4.0

   Dined on 3 May 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Came here for dinner. Our table was ready when we were seated and service was good. Started with the sourdough bread which is delicious, and served warm. This is the first time we had steak tartar and it did not disappoint! Calamari was super soft and tender with a bit of a crisp outside. However, the portion was smaller than previous! Mains, sirloin steak, duck salad, both delicious! The service was good and staff friendly, but I don’t like it when people are taking dishes and clearing around me when I’m still eating my dinner.
   

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   The Ivy Richmond BrasserieResponded on 5 May 2025

   Hi Stacey, Thank you for taking the time to share your experience with us. We're pleased you enjoyed your time at the Ivy and we look forward to welcoming you back soon.
   

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5. K

   Kelly

   London3 reviews

   5.0

   Dined on 29 April 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   I recently visited The Ivy in Richmond with my children and had a really lovely experience. The service was great, the staff were friendly, helpful, and made sure we felt welcome from the moment we arrived. It made all the difference, especially as it was a special outing for us. The restaurant itself is beautiful, with a warm and relaxed atmosphere. It has that classic Ivy feel but also feels light and comfortable, perfect for a family meal or a nice catch up with friends. The food was very good, nicely presented and full of flavour. There was a good range of options on the menu, so everyone found something they enjoyed. Everything came out in good time, and we never felt rushed or forgotten about. All in all, it was a lovely afternoon and exactly what we needed. I would definitely recommend The Ivy Richmond if you are looking for good food, great service, and a lovely setting to enjoy it in.
   

   The Ivy Richmond BrasserieResponded on 30 April 2025

   Hi Kelly, that's awesome to hear! Thank you so much for your kind feedback! We're thrilled that you had a great experience at our restaurant. It means a lot to us. We'll make sure to pass along your compliments to our team. We can't wait to welcome you back for another fantastic dining experience!
   

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6. OT

   OpenTable Diner

   London1 review

   2.0

   Dined on 26 April 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Lovely decor and good service. Shame the food didn’t match! Very average and even bland. Very overpriced for the quality. What a shame. Won’t be returning any time soon!
   

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7. B

   Brian

   London23 reviews

   4.0

   Dined on 24 April 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Popped in for lunch with visiting family, the starters were excellent and good main courses.
   

   The Ivy Richmond BrasserieResponded on 27 April 2025

   Hi Brian, Thank you for taking the time to share your experience with us. We're so pleased you enjoyed your time at the Ivy and we look forward to welcoming you back soon!
   

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8. A

   Alessandro

   London1 review

   4.0

   Dined on 20 April 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Friendly atmosphere, very well prepared food, and the Easter celebration was a lovely touch.
   

   The Ivy Richmond BrasserieResponded on 22 April 2025

   Thank you very much for your feedback!
   

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9. C

   Clint

   Berkshire16 reviews

   4.0

   Dined on 20 April 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Easter brunch was very pleasant, staff were attentive without being over the top. Food was very eatable and reasonably priced. The Easter bunny theme was sweet and unobtrusive. Overall a very pleasurable brunch!!
   

   The Ivy Richmond BrasserieResponded on 22 April 2025

   Thank you very much for your feedback!
   

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10. P

    Peter VIP

    London11 reviews

    5.0

    Dined on 18 April 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent organised team of people with great food.
    

    The Ivy Richmond BrasserieResponded on 19 April 2025

    Thank you for your feedback and star rating!☺️
    

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