The Ivy Roof Garden, Spinningfields

4.3
258 reviews
icon/ic_price_rangeCreated with Sketch.
£26 to £40
icon/ic_cuisineCreated with Sketch.
English
Top tags:
  • Special Occasions
  • Good for a Date
  • Good for Birthdays
The Ivy Collection restaurants bring the inimitable service and vibrant surroundings for which The Ivy is loved and revered to a select group of upmarket brasseries and neighbourhood cafés.

Each restaurant has been designed to deliver the memorable experience that is synonymous with The Ivy’s unique style, and extend the magic of our celebrated West Street venue to handpicked locations across London and the UK.

Menus feature modern British dishes drawn from The Ivy’s own extensive menu so, whether you are looking for afternoon tea or a three-course meal, you can be sure of excellence in both quality and choice.

Restaurants are open seven days a week offering a full service from breakfast through to dinner. Each restaurant also has a dedicated number of unreserved tables available throughout the day offering everyone the chance to enjoy a little taste of The Ivy’s glamour, whatever the occasion.
What 258 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.2
service
4.6
ambience
4.0
value
Noise · Moderate
87% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
OT
Cheshire
1 review
Dined 5 days ago
Overall 1food 1service 1ambience 1

Was closed

Report
Helpful
OT
Cheshire
2 reviews
Dined 5 days ago
Overall 4food 4service 5ambience 4

The service and ambience was fab! However after 2 emails stipulating I’m allergic to fish in regards to my afternoon tea booking was assured all would be catered for on the day. Unfortunately it was not there was fish on the sandwiches which let it down slightly. I did re email but heard nothing back. So sadly customer service afterwards is clearly lacking. What a shame!!!

Report
Helpful
OT
London
1 review
Dined on 14 February 2019
Overall 5food 5service 5ambience 5

Amazing food and amazing service!

Report
Helpful
J
Manchester
1 review
Dined on 14 February 2019
Overall 5food 5service 5ambience 5

My boyfriend and I spent our second Valentine’s Day at the ivy. We were really excited and it did Niro disappoint. The food was outstanding as was our service from Lewis. He was fabulous and we will definitely be coming back after receiving such a high level of customer service.

Report
Helpful
NO
London
1 review
Dined on 10 February 2019
Overall 4food 3service 5ambience 5

Fantastic atmosphere just think the food could have been better. The fish curry had two unknown items in it that were inedible .

We also got told you did a Sunday lunch menu which was dissapointing.

Report
Helpful
NP
Manchester
1 review
Dined on 9 February 2019
Overall 5food 5service 5ambience 5

I originally booked for the roof garden, however due to the fire, I knew this would no longer be possible. I wasn't however contacted re this and when I called, I was advised that my reservation hadn't been changed - someone had been trying to contact me apparently? A table was then reserved for the brasserie at a later than scheduled time. This was fine and we had a great time.

Report
Helpful
LS
Manchester
1 review
Dined on 3 February 2019
Overall 5food 5service 5ambience 5

Excellent food and service. Our waiter was very professional and a very pleasant man

Report
Helpful
SH
Manchester
1 review
Dined on 3 February 2019
Overall 3food 4service 2ambience 4

Booked in for afternoon tea a month in advance. Confirmed my booking 2 days before through open table and I rang up to make sure the reservation was for afternoon tea. I was told that my booking wasn’t there and that open table doesn’t work properly with the restaurant. This was 2 days before my booking so there was no extra availability for tables. After a heated discussion with the woman on the phone-who was actually very rude-and 10 minutes on hold, they managed to sort me out a table for 3.
On the day, the staff couldn’t be better but when I checked in, I was told that I had 2 bookings! The woman on the phone obviously didn’t know how to use the system or just hadn’t bothered to check, causing me unnecessary stress and wasted my time.
Other than that, the food was wonderful and the staff were attentive despite the crazy busyness of a Sunday afternoon

Report
Helpful
BJ
London
7 reviews
Dined on 2 February 2019
Overall 4food 4service 4ambience 5

Excellent modern restaurant, clearly very popular as it was very busy. Food and service was very good. A very enjoyable experience, will definitely go back.

Report
Helpful
SR
Manchester
2 reviews
Dined on 2 February 2019
Overall 4food 4service 4ambience 4

We did not actually eat on the Roof Garden because of the recent fire but we were very quickly contacted and, with our agreement, moved down to the Brasserie at the same time and day. We had brunch and the food was very good. After a previous visit I, and apparently a lot of others, complained about the service - but this time it was very good (thank you Lauren). Hopefully they have taken note of the previous adverse comments. Thoroughly enjoyable experience. Will certainly go back. The only thing that let it down was the music -if that is how it can be described - the monotonous, headbanging noise that might be OK for a nightclub but not an upmarket restaurant populated with a more 'mature' age group.

Report
Helpful
GM
Cheshire
1 review
Dined on 1 February 2019
Overall 1food 3service 1ambience 3

Food took 1hr 30 minutes for two medium rare steaks

Report
Helpful
OT
Manchester
1 review
Dined on 31 January 2019
Overall 5food 5service 5ambience 5

Brilliant!! 👌🏼

Report
Helpful
JE
Manchester
1 review
Dined on 29 January 2019
Overall 5food 5service 5ambience 5

Great food and service, very friendly staff, reasonable value and a beautiful restaurant.

Report
Helpful
DM
Yorkshire
2 reviews
Dined on 27 January 2019
Overall 2food 5service 1ambience 2

Due to the fire our table hadn’t been rebooked so on arrival there was a bit of a faff to see if they could still seat us. I’d booked it as it was our anniversary and wanted it to be special so had requested a nice table when booking the reservation. We got sat next to a family with unruly children that continued to knock the table and dance about, even painting their nails. I know this isn’t the fault of the restaurant but no one seemed to try and see if we might want to move.
Our waitress started off great and was friendly and polite. The starters came quickly and were lovely. It all went a bit down hill from there. Somehow our mains weren’t ordered and we were left waiting for an hour between courses. People kept coming to the table and saying ‘4 more minutes!’ Which was a blatant lie! Another couple sat on the other side of us, ordered, eat three courses, paid and left before our mains arrive. It was infuriating to say the least.
To be fair they offered us free deserts and coffees but by this point there wasn’t much they could do to rectify the awful service we’d had.
It’s a shame as the food and restaurant itself was beautiful. I would try it again as I think it was a case of wrong place and wrong time. Hopefully have a better experience next time 🙄

Report
Helpful
OT
Liverpool
1 review
Dined on 26 January 2019
Overall 5food 5service 5ambience 5

Lovely afternoon tea in The Brasserie due to the recent fire on the roof garden x

Report
Helpful
EB
1 review
Dined on 26 January 2019
Overall 3food 4service 2ambience 3

Great venue - needs some improvement in service which we spoke to Manager about

Report
Helpful
GD
Manchester
1 review
Dined on 25 January 2019
Overall 3food 2service 4ambience 3

Had a phone call to say due to a fire we were being moved from the roof garden to the brassiere which was disappointing as the reason I had booked this restaurant was because I liked the idea of the roof garden. Would of been nice to be offered a drink as compensation for this maybe.
Liked the ambiance and had a posh feel about the place but unfortunately the food didn’t match that.

Report
Helpful
RH
1 review
Dined on 24 January 2019
Overall 4food 5service 2ambience 4

Overall a very good experience. Enjoyed the food and the service to start. The second waitress we had however was very cold. Snatching cutlery and plates from people and using one word answers with no smile. Just didn’t feel happy to be there and happy to be serving us!

Report
Helpful
OT
Manchester
1 review
Dined on 21 January 2019
Overall 5food 4service 5ambience 5

Really lovely staff

Report
Helpful
EJ
1 review
Dined on 19 January 2019
Overall 2food 1service 3ambience 3

Unfortunately when we arrived we couldn’t sit in the roof garden due to the fire. We hadn’t been notified of this and we received an email the day before asking if we was still attending our reservation so we presumed the roof garden was back open. We was given a table in the brasserie and unfortunately my husbands steak had to be returned twice. Burnt in the outside and rare and bloody on the inside. He had asked for medium-well with no blood. He ended up not eating as it put him off. Then when the bill arrived they still added a 12.5% service charge. I absolutely would not of willingly give a 12.5% service charge after our experience and wasn’t very happy but to be honest we just wanted to leave at this point.
The Ivy it’s self is beautifully decorated but the food was poor unfortunately.

Report
Helpful
MH
Manchester
1 review
Dined on 19 January 2019
Overall 5food 5service 5ambience 4

Beautiful place, they contacted me following the fire to move our reservation to the brasserie. Service and food exceptional. Ladies - go to the loo on the second floor it’s beautiful

Report
Helpful
KS
Manchester
1 review
Dined on 19 January 2019
Overall 4food 5service 4ambience 4

Drinks way too expensive and I wasn't asked if I wanted to pay the service charge which was nearly £8 and I would not have given that much as a tip.

Report
Helpful
AC
Manchester
1 review
Dined on 18 January 2019
Overall 3food 3service 5ambience 5

Beautiful restaurant shame about the noise levels.
Dreadful music.
When going out for a meal u require subtle background music.Nor head banging music that you are unable to speak.
On the whole the food was good,felt it was overpriced for the standard of food you got.
The chicken bourgiyon was just terrible smoked chicken,over cooked placed on gravy with mashed potatoes slopped on and a few mushrooms thrown in.

Report
Helpful
CW
Manchester
1 review
Dined on 17 January 2019
Overall 3food 3service 3ambience 2

We visited for our wedding anniversary on Thursday evening and although it is beautiful inside it was just so busy you couldn’t hear yourself speak so it spoilt the experience for us and left us feeling disappointed. I wouldn’t rush back.

Report
Helpful
EM
Manchester
1 review
Dined on 13 January 2019
Overall 5food 5service 5ambience 5

Loved it here! Everything was perfect, the food was tasty, the service was fast friendly and natural too. The whole place looks gorgeous.
We’ve already booked to go back!

Report
Helpful
SG
Manchester
1 review
Dined on 9 January 2019
Overall 5food 5service 5ambience 5

We were very impressed and it was surprisingly good value for money too.

Report
Helpful
SR
Manchester
2 reviews
Dined on 5 January 2019
Overall 1food 1service 1ambience 1

Was on fire so couldn’t go so not sure if it would have been a good idea to turn up

Report
Helpful
JB
1 review
Dined on 5 January 2019
Overall 1food 1service 1ambience 1

Written a lengthy negative review twice regarding booking issues as a result of the fire... both had errors uploading and disappeared.
Lets see if this simple comment has any problem uploading.

Report
Helpful
DA
Manchester
1 review
Dined on 4 January 2019
Overall 5food 5service 5ambience 5

The place was literally lit, as in on fire 😂 it was on fiiiiiiiiiiiire

Report
Helpful
T
Manchester
1 review
Dined on 3 January 2019
Overall 2food 3service 2ambience 3

It was average, bit overrated but the bread was fresh and had a nice texture to it. Service was alright... had to ask to be served etc. Sat at the roof top and was seated right next to a fire pit which was quite uncomfortable. Bought a birthday cake hoping to celebrate and was told "we can present but can't eat it at the table" nor did they have the option to help us store the cake, especially being sat next to so much heat. Luckily the cake wasn't made from cream.

Report
Helpful
GC
Manchester
1 review
Dined on 3 January 2019
Overall 5food 5service 5ambience 5

Great service and great vibes in the roof garden, food was some of the best I’ve eaten. Will definitely be visiting again.

Report
Helpful
o
Manchester
1 review
Dined on 3 January 2019
Overall 1food 1service 1ambience 2

Worst meal I have ever had!! The food is shocking bad, nothing tasted fresh and I refused to pay, one up from frozen birds eye food!

Report
Helpful
OT
Manchester
1 review
Dined on 3 January 2019
Overall 5food 5service 5ambience 5

Friends birthday

Report
Helpful
OT
Manchester
1 review
Dined on 2 January 2019
Overall 5food 5service 5ambience 5

Good service and food

Report
Helpful
KM
Manchester
1 review
Dined on 2 January 2019
Overall 5food 5service 5ambience 5

Great food, gorgeous restaurant! Lots of vegetarian options and not too expensive. Delicious cocktails too.

Report
Helpful
KT
Cheshire
1 review
Dined on 2 January 2019
Overall 5food 5service 5ambience 5

Very nice experience overall, staff very helpful and friendly . Lovely decor and will definitely going again. My new fave place😄

Report
Helpful
T
Manchester
1 review
Dined on 2 January 2019
Overall 5food 5service 4ambience 5

The Ivy is a beautiful gem in Spinningfields .
In the evening , it is lively and fun . The evening meal and service in the rooftop restaurant were excellent. The ladies toilets are stunning!
During the day , I could see much more details in the beautiful decor . The Asian level floor is green and stunning which so could not see in the evening as it was so full.
Rooftop lunch excellent.

Report
Helpful
JL
1 review
Dined on 2 January 2019
Overall 3food 3service 2ambience 3

Thought waiting staff needed more induction before embarking on the real job.
We noticed we had been charged for items we hadn't ordered but bill came back as more than original as the waiting staff had got it wrong in the first place - personally I felt wrong to "up" the bill!

Report
Helpful
AS
Manchester
1 review
Dined on 2 January 2019
Overall 5food 5service 5ambience 5

From the moment we entered, we knew it was going to be extravagant. The service was top notch and the facilities were excellent. It would have been more convenient to have the toilets on the same floor as were on the rooftop. Overall it was a beautiful atmosphere and i’m glad we have it in manchester.

Report
Helpful
OT
Manchester
7 reviews
Dined on 1 January 2019
Overall 5food 4service 5ambience 5

Lovely atmosphere. Tables a little small, if it was full I can imagine it feeling very full on and perhaps even a little claustrophobic. Really nice Decor. Excellent waiter Tom, not seen staff members as attentive and kind in Manchester for a while. Excellent job. Bit of an issue with the starter, steak tartare, lee and Perins came out a little quick and ruined half the dish. If we were checked on throughout the starters this could have been rectified sooner so instead they removed from the bill very generously which was kind. Seems like drinks were over priced £40 for a bottle of prosecco... would have stayed longer if that wasn’t the case.
Will be returning but perhaps for lunch and no occasion.

Report
Helpful
1
2
3
7